
The remote start system does not work if any
of the following occur:
• The ignition is on.
• The anti-theft alarm triggers.
• You switch the feature off through the
touchscreen.
• The hood is open.
• The transmission is not in park (P).
• The battery voltage is below the
minimum operating voltage.
Note:Do not use remote start if your fuel
level is low.
Remote Control Feedback
An LED on the remote control provides status
feedback of remote start or stop commands.
Status LED
Remote start
successful Solid green
Remote stop
successful Solid red
Request failed or
status not received Blinking red
Status incomplete Blinking green
Remote Starting Your Vehicle
E138626
1. Press the lock button to lock all the
doors.
2. Press the remote start button twice.  The
exterior lamps flash twice.A tone sounds if the system fails to start.
Note: You must press each button within
three seconds of each other.  If you do not
follow this sequence, your vehicle does not
start remotely, the direction indicators do
not flash twice and the horn does not sound.
Note:Press the push button ignition switch
on the instrument panel as you apply the
brake pedal before driving your vehicle.
The power windows do not work during
remote start and the radio does not turn on.
The parking lamps remain on and your
vehicle runs for 5, 10 or 15 minutes,
depending on the setting.
Extending the Engine Running Time
To extend the engine running time duration
of your vehicle during remote start, repeat
steps 1 and 2 while the engine is running.  If
the duration is set to 15 minutes, the duration
extends by another 15 minutes.  For example,
if your vehicle had been running from the
first remote start for 5 minutes, your vehicle
continues to run now for a total of 30
minutes.  You can extend the engine running
time duration to a maximum of 30 minutes.
72
Keys and Remote Controls 

8. Confirm you are aware you are
de-authorizing all authorized users and
Lincoln Way Connect settings.
9. Press Continue.
USING THE VALET MODE
Classic Valet Mode
Enabling Valet Mode
Make sure the remote control is in your
vehicle.
1. Press Settings on the touchscreen.
2. Press Valet Mode.
3. Enter a four digit code to lock the
touchscreen.
4. Re-enter the same four digit code to
complete enabling valet mode.
Disabling Valet Mode
1. Press Exit Valet Mode.
2. Enter your four digit code to disable valet
mode and unlock your touchscreen.
Enhanced Valet Mode
Enabling Valet Mode
Have your backup start passcode completely
set up before using valet mode.
Note:If your vehicle detects a remote
control, the system defaults to classic valet
mode.
1. Press Settings on the touchscreen.
2. Press Valet Mode.
Note:If the system detects a valid phone as
a key, the temporary passcode displays in
both the touchscreen and mobile app.
Note:If the system does not detect a valid
phone as a key, it prompts you to enter your
backup start passcode on the touchscreen.
Once validated, the temporary passcode
displays on the touchscreen.
3. Provide the valet the first five digits of the
passcode to enter on the keyless entry
keypad to unlock your vehicle.
4. Provide the valet the eight-digit passcode
to enter on the touchscreen to start and
drive your vehicle.Disabling Valet Mode
1. Press Exit Valet Mode.
Note:If the system detects an authorized
phone as a key, valet mode disables.
Note:If the system does not detect a valid
phone as a key, it prompts you to enter your
backup start passcode. Once validated, valet
mode disables.
USING THE BACKUP START
PASSCODE
Make sure you have phone as a key active
on at least one phone to use the previously
created backup start passcode.
1. Press the brake pedal and the push
button ignition switch. If the system does
not detect a valid phone as a key or
remote control, a message appears on
the touchscreen and the system prompts
you for your backup start passcode.
Note:The touchscreen times out after 30
seconds with no interaction.
75
Phone as a Key (If Equipped) 

Note:If the backup start passcode screen
does not appear, press the brake pedal and
push button ignition switch again.
2. Use the touchscreen to enter your
backup start passcode.
3. After entering your backup start
passcode, press Enter within 30 seconds.
4. Once the system validates the backup
start passcode, a message alerts you to
start your vehicle.
5. Press the brake pedal and the push
button ignition switch within 20 seconds
to start the vehicle.
6. If your vehicle does not start, repeat
steps 1-5.
System Lockout
The system locks after five combined
incorrect attempts of the following:
• Entering a backup start passcode.
• Resetting a current passcode.
• Entering a valet mode passcode.Note:The system remains locked for five
minutes. After five minutes the system allows
codes to be entered again.
PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLY
ASKED QUESTIONS
How can I tell if my vehicle has Phone as a
Key?
The touchscreen shows the Phone as a
Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the Lincoln Way
app, a control button appears on the
home screen of the Lincoln Way app.What happens if I cannot unlock the vehicle
with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the Lincoln Way
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the Lincoln Way app. If the
phone is not connected or the remote
unlock button does not work in the
Lincoln Way app, attempt to force close
and restart the app.
Why do I get a No Key Detected message
in the instrument cluster display when I am
using Phone as a Key and my phone is in
the car?
Your phone’s Bluetooth connection has
been disrupted or is not connected. Try
reconnecting your phone's Bluetooth
connection. Move the phone closer to
the center of the vehicle near the cup
holder or center console. Verify your
Phone as a Key is still active, enabled
and has not been revoked.
76
Phone as a Key (If Equipped) 

Note:Not every feature applies to every
vehicle in every market. When they are
available for your vehicle, then they appear
in the information display, providing choices
to switch them on or off, or to select a more
specific setting.
• Various vehicle speed limits so the
MyKey driver cannot exceed certain
speeds. The information display shows
warnings followed by an audible tone
when the MyKey driver reaches the set
speed. You cannot override the set
speed by fully depressing the accelerator
pedal.
WARNING: Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a safe
speed considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
injury.• Various vehicle speed reminders so
MyKey drivers know when their vehicle
speed approaches the limits. Warnings
appear in the information display and a
tone sounds when the MyKey drivers
exceed the set vehicle speed.
• The audio system's maximum volume
limits to 45% so MyKey drivers can
concentrate on the road. A message
appears in the information display when
MyKey drivers attempt to exceed the
limited volume. MyKey also disables the
automatic volume control. Note: If your
vehicle includes an AM/FM radio or a
very basic audio system, then the radio
may not limit.
• Always on setting. This setting forces
certain features to remain on and active
for MyKey drivers. For example, E911 or
emergency assistance and the do not
disturb features stay on even if a MyKey
driver uses the feature's control to switch
it off. When selected, you will not be able
to turn off Advance Trac or traction
control (if your vehicle has this feature).
CREATING A MYKEY
Use the touchscreen to create a MyKey:
1. Insert the key you want to program into
the ignition. If your vehicle has a push
button start, place the remote control into
the backup slot.  See Starting a Gasoline
Engine (page 206).
2. Switch the ignition on.
3. Press SETTINGS.
4. Press Vehicle.
5. Press MyKey.
6. Press Create MyKey.
7. Press Ye s.
8. Switch the ignition off.
You have successfully created a MyKey.
Make sure you label it so you can distinguish
it from the admin keys.
You can also program configurable settings
for the key.
79
MyKey™ 

Programming and Changing
Configurable Settings
Use the touchscreen to access your
configurable MyKey settings.
1. Switch the ignition on using an admin key
or the remote control you want to
program.
2. Press SETTINGS.
3. Press Vehicle.
4. Press MyKey.
5. Select a setting and configure it by
following the instructions on the
touchscreen.
The programmed restrictions apply when
you switch the vehicle off, open and close
the driver door and restart your vehicle with
the programmed key or remote control.Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey.  Once you
have switched the vehicle off, you need an
admin key to change or clear your MyKey
settings.  When you make any changes to
your MyKey settings, you change the settings
for every MyKey.  You cannot make
individual changes to apply to specific
MyKeys.
CLEARING ALL MYKEYS
When you clear your MyKeys, you remove
all restrictions and return all MyKeys to their
original admin key status at once. To clear
all MyKeys of all MyKey settings, use the
touchscreen.
1. Switch the ignition on using an admin
key.
2. Press SETTINGS.
3. Press Vehicle.
4. Press MyKey.
5. Press Clear All MyKeys.
6. Press Ye s.7. A confirmation message appears in the
display after you finish clearing your
MyKeys.
CHECKING MYKEY SYSTEM
STATUS
You can find information about your
programmed MyKeys by using the
touchscreen.  See Settings (page 555).
MyKey Distance
Tracks the distance when drivers use a
MyKey. The only way to delete the
accumulated distance is by using an admin
key to clear all MyKeys. If the distance does
not accumulate as expected, then the
intended user is not using the MyKey, or an
admin key user recently cleared and then
recreated a MyKey.
80
MyKey™ 

LOCKING AND UNLOCKING
Your vehicle has an intelligent electronically
controlled door system that is in constant
communication with overall vehicle systems.
When you lock your vehicle using either the
lock switch on each door interior trim panel,
the keyless entry keypad or the lock sensor
on each exterior door trim panel, the exterior
door handle switches do not release the
doors. This helps secure your vehicle and
prevent unauthorized entry. Also, when your
vehicle reaches a speed greater than 12 mph
(20 km/h), the exterior door handle switches
do not release the doors.
If the airbags deploy or the fuel pump shutoff
switch activates, all interior and exterior
unlock switches do not unlock your door for
six seconds. This helps secure the doors in
the event of a crash. After six seconds, all
switches reset and you can open the doors
using the interior and exterior unlatch
switches.
Door Lock Indicator
An LED on each door lock switch illuminates
when you lock the doors.  It remains on for
2 to 5 seconds after you switch the ignition
off.
Door Lock Switch Inhibitor
When you electronically lock your vehicle,
the door lock switches and the interior
luggage compartment release switch do not
operate after 20 seconds.  To restore
function to these switches, you must unlock
your vehicle with the remote control or
keyless entry keypad, or switch the ignition
on.
Activating Intelligent Access
The intelligent access key must be within 3 ft
(1 m) of the door or luggage compartment
you intend to lock or unlock.At a Door
E295769
83
Doors and Locks 

Smart Unlocks for Intelligent Access
Keys
This prevents you from locking your
intelligent access key inside your vehicle’s
passenger compartment or rear cargo area.
When you electronically lock your vehicle
with any door open, the transmission is in
park (P) and the ignition is off, the system
searches for an intelligent access key inside
your vehicle after you close the last door.  If
the system finds a key, all the doors
immediately unlock and the horn sounds
twice, indicating that a key is inside.
You can override the smart unlock feature
and intentionally lock the intelligent access
key inside your vehicle.
To do this, lock your vehicle after you have
closed all the doors by:
• Using the keyless entry keypad.
• Pressing the lock button on another
intelligent access key.
• Touching the locking sensor on the door
window trim with another intelligent
access key in your hand.When you open one of the front doors and
lock your vehicle using the power door lock
control, all doors lock then unlock if:
• The ignition is on.
• The ignition is off, and the transmission
is not in park (P).
Autolock (If Equipped)
Autolock locks all the doors when:
• All doors are closed.
• The ignition is on.
• You shift into any gear putting your
vehicle in motion.
• Your vehicle reaches a speed greater
than 12 mph (20 km/h).
Autolock repeats when:
• You open then close any door while the
ignition is on and your vehicle speed is
9 mph (15 km/h) or lower.
• Your vehicle reaches a speed greater
than 12 mph (20 km/h).
Autounlock
Autounlock unlocks all the doors when:
• The ignition is on, all the doors are
closed, and your vehicle has been
moving at a speed greater than 12 mph
(20 km/h).
• Your vehicle comes to a stop and you
switch the ignition off or to the accessory
position.
• You open the driver door within 10
minutes of switching the ignition off or to
accessory.
Note:The doors do not autounlock if you
electronically lock your vehicle after you
switch the ignition off and before you open
the driver door.
Switching Autounlock On and Off
Use the touchscreen to select the following:
1. Select Settings.
2. Select Vehicle.
3. Select Locks.
4. Switch Autounlock on or off.
88
Doors and Locks 

Illuminated Entry
The interior lamps and some exterior lamps
illuminate when you unlock the doors with
the remote control.
The illuminated entry system turns off the
lights if:
• The ignition is on.
• You press the remote control lock button.
• More than 25 seconds have elapsed.
The lights do not turn off if:
• You turn them on with the lamp control.
• Any door is open.
Illuminated Exit
The interior lamps and some exterior lamps
illuminate when all doors are closed and you
switch the ignition off.
The lamps turn off if all the doors remain
closed and:
• More than 25 seconds have elapsed.
• You press the push button ignition
switch.
Battery Saver
If you leave the courtesy lamps, interior
lamps or headlamps on, the battery saver
shuts them off 10 minutes after you switch
the ignition off.
Battery Saver for Intelligent Access Keys
If you leave the ignition switched on, it shuts
off when it detects a certain amount of
battery drain, or after 30 minutes.
Opening the Luggage Compartment
From Inside Your Vehicle
E138633
With the transmission in park (P),
press the button on the instrument
panel.
With the Remote Control
E306276
Press twice within three seconds
to open the luggage compartment.From Outside Your Vehicle
E291416E291416
Press the exterior release button. Your
vehicle must be unlocked or have an
intelligent access key within 3 ft (1 m) of the
luggage compartment.
89
Doors and Locks