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GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
About SYNC
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings.Note:You can switch the system on and use
it for up to an hour without switching the
ignition on.
Note:You can use the system after you
switch the ignition off for up to 10 minutes or
until you open a door.
Note:For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h).
Using the Touchscreen
98E297844
Status bar. A
Home screen. B
Clock. See Settings (page 555). C
Outside air temperature. D
Feature bar. E
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SiriusXM Satellite Radio Reception Factors and Troubleshooting
Potential Reception Issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep
luggage and other materials as far away from the antenna as possible. Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree
foliage and thunderstorms can interfere with your reception. Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a
weaker one and the audio system may mute. Station overload
Your display may show ACQUIRING... to indicate the interference and the audio system may mute. Satellite radio signal interference
Troubleshooting Tips
Action Cause Message
No action required. This message should disap-
pear shortly. Radio requires more than two seconds to produce
audio for the selected channel. Acquiring Signal
If this message does not clear shortly, or with an
ignition key cycle, your receiver may have a fault.
See an authorized dealer for service. There is an internal module or system failure
present. Satellite antenna fault
SIRIUS system failure
Tune to another channel or choose another preset. The channel is no longer available. Invalid Channel
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Phone
Possible Cause and Resolution Symptom
During a call, I can hear excessive background
noise.– Incorrect cell phone settings.
• Check and adjust the audio settings on your cell phone. Refer to your cell phone's
user manual.
During a call, I can hear the other person but
they cannot hear me.– Cell phone malfunction.
• Switch your cell phone on and off, and vehicle Bluetooth® on and off and try again.
– Cell phone microphone muted.
• Unmute your cell phone microphone.
– Privacy mode is enabled.
• Switch off privacy mode.
During a call, I cannot hear the other person
and they cannot hear me.– System restart required.
• Switch the ignition off and open the door. Close the door and lock the vehicle. Wait
until the touchscreen is off and any illuminated USB ports are not illuminated. Unlock
the vehicle, switch the ignition on and try again.
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Personal Profiles (If Equipped)
Possible Cause and Resolution Symptom
You might not have set up Personal Profiles.
I cannot create a profile.You might have entered an invalid profile.
You might not have selected a memory button when prompted.
You might not have the ignition on or in park (P), or you shifted out of park (P) when creating
a profile.
Personal Profiles has been switched off.
You might not have selected the lock button on the remote control.
I cannot link a remote control.The remote control selected was already associated with another profile and the system
declined to overwrite.
The system performed a profile recall when linking a remote control.
You might not have the ignition on or in park (P), or you shifted out park (P) when creating a
profile.
You might be using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings do not save. A different personal profile is active.
Another user changed the settings for the wrong personal profile.
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United States and Canada
WARNING: Changes or modifications
not expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met.
FCC ID: L2C0094TR
IC: 3432A-0074TR
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada’s
licence-exempt RSS(s). Operation is subject
to the following two conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
WARRANTY INFORMATION
The following warranties may apply to your
vehicle:
• New vehicle limited warranties.
• Emissions warranties, if applicable. (Note:
Fully-electric vehicles are not eligible for
emissions warranties.)
• Other warranties, if applicable.
Detailed warranty information specific to your
vehicle can be found in the Warranty Guide
at www
.owner.lincoln.com.
The following California Warranty Statement,
required by California regulations, applies to
vehicles certified to California emissions
standards and registered in a state that
requires California emissions warranty. If
applicable, additional California Emissions
Warranties can be found in the Warranty
Guide at www
.owner.lincoln.com.
CALIFORNIA EMISSION CONTROL
WARRANTY STATEMENT
YOUR WARRANTY RIGHTS AND
OBLIGATIONS
The California Air Resources Board and Ford
Motor Company are pleased to explain the
emission control system warranty on your
(year) vehicle. In California, new motor
vehicles must be designated, built and
equipped to meet the State's stringent
anti-smog standards. Ford Motor Company
must warrant the emission control system on
your vehicle for the periods of time listed
below provided there has been no abuse,
neglect or improper maintenance of your
vehicle.
Your emission control system may include
parts such as the carburetor or fuel-injection
system, the ignition system, catalytic
converter and engine computer. Also
included may be hoses, belts, connectors
and other emission-related assemblies.
Where a warrantable condition exists, Ford
Motor Company will repair your vehicle at
no cost to you including diagnosis, parts and
labor.
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Customer Information