
IN CASE OF EMERGENCY293
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
The light located within the ASSIST and SOS buttons
will continuously illuminate red.
The Device Screen will display the following message
“Vehicle device requires service. Please contact an
authorized dealer.”
An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact an authorized dealer.”
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS Call system operation. These include, but are not limited
to, the following factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware are
damaged during a crash
The vehicle battery loses power or becomes discon -
nected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed
Equipment malfunction at the SOS operator facility
Operator error by the SOS operator
LTE (voice/data) or 4G (data) network congestion
Weather
Buildings, structures, geographic terrain, or tunnelsNOTE:
Your vehicle may be transmitting data as authorized by
the subscriber.
Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. Please refer to your provided
radio supplement for complete information.
JACKING AND TIRE CHANGING
Use this QR code to access your digital
experience.
WARNING!
Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview Mirror
light is illuminated, have an authorized dealer
service the SOS Call system immediately.
The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
7
23_JL_OM_EN_USC_t.book Page 293

302IN CASE OF EMERGENCY
To Reset The Manual Park Release:
1. Pull upward on the tether strap, releasing it from the
“locked” position.
2. Lower the Manual Park Release lever downward and to the left, into its original position.
Original Tether Position
3. Tuck the tether strap into the base of the console, and reinstall the cover.
NOTE:When the lever is locked in the release position the access
cover cannot be reinstalled.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. For vehicles with automatic transmission, push
and hold the lock button on the gear selector. Then, shift
back and forth between DRIVE (D) and REVERSE (R) (with
automatic transmission) or SECOND (2) gear and
REVERSE (R) (with manual transmission), while gently
pressing the accelerator. Use the least amount of
accelerator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the engine.
NOTE:
For vehicles with automatic transmission: Shifts
between DRIVE (D) and REVERSE (R) can only be
achieved at wheel speeds of 5 mph (8 km/h) or less.
Whenever the transmission remains in NEUTRAL (N)
for more than two seconds, you must press the brake
pedal to engage DRIVE (D) or REVERSE (R).
Push the ESC OFF button to place the Electronic
Stability Control (ESC) system in “Partial OFF” mode,
before rocking the vehicle
Úpage 246. Once the
vehicle has been freed, push the ESC OFF button again
to restore “ESC On” mode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle's wheels
faster than 30 mph (48 km/h) or for longer than
30 seconds continuously without stopping when you
are stuck and do not let anyone near a spinning wheel,
no matter what the speed.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the
engine to idle with the transmission in NEUTRAL for
at least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce the
risk of clutch or transmission failure during
prolonged efforts to free a stuck vehicle.
When “rocking” a stuck vehicle by shifting between
DRIVE/SECOND gear and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or drivetrain
damage may result.
Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis -
sion shifting occurring).
23_JL_OM_EN_USC_t.book Page 302

IN CASE OF EMERGENCY303
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
If the transmission and drivetrain are operable, disabled 4x4 vehicles may also be towed as described
Úpage 176.
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to fascia/
bumpers or associated brackets. State and local laws
regarding vehicles under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position.
If the vehicle's battery is discharged, instructions on
shifting the automatic transmission out of PARK (P) in
order to move the vehicle
Úpage 301.
FOUR–WHEEL DRIVE MODELS
FCA US LLC recommends towing with all wheels OFF the
ground. Acceptable methods are to tow the vehicle on a
flatbed or with one end of the vehicle raised and the
opposite end on a towing dolly.
If flatbed equipment is not available and the transfer case
is operable, the vehicle may be towed (in the forward
direction, with ALL wheels on the ground), IF the transfer
case is in NEUTRAL (N) and the transmission is in PARK (P)
(for automatic transmissions) or in gear NOT in NEUTRAL ,
for manual transmissions)
Úpage 176.
Towing Condition
Wheels OFF The Ground 4WD MODELS
Flat Tow NONE
Automatic Transmission in PARK (P)
Manual Transmission in gear ( NOT in NEUTRAL)
Transfer Case in NEUTRAL (N)
Tow in Forward direction
Wheel Lift Or Dolly Tow Front
NOT ALLOWED
Rear NOT ALLOWED
Flatbed ALLBEST METHOD
NOTE:When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.
CAUTION!
Do not use sling type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
If the vehicle being towed requires steering, the igni -
tion switch must be in the ACC or ON/RUN mode, not
in the OFF mode.
7
23_JL_OM_EN_USC_t.book Page 303

306
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GASOLINE
ENGINE
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extremely hot or cold
ambient temperatures will influence when the “Change
Oil” or “Oil Change Required” message is displayed. Have
your vehicle serviced as soon as possible, within the next
500 miles (805 km).On vehicles equipped with instrument cluster display, “Oil
Change Required” will be displayed and a single chime will
sound, indicating that an oil change is necessary.
On non-instrument cluster display equipped vehicles,
“Change Oil” will flash in the instrument cluster odometer
and a single chime will sound, indicating that an oil
change is necessary.
An authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
an authorized dealer, the message can be reset by
referring to the steps described under Instrument Cluster
Display for further information
Úpage 108.
NOTE:Under no circumstances should oil change intervals
exceed 10,000 miles (16,000 km), 12 months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Once A Month Or Before A Long Trip:
Check the engine oil level.
Check the windshield washer fluid level.
Check the tire inflation pressures and look for unusual
wear or damage, rotate at the first sign of irregular
wear.
Check the fluid levels of the coolant reservoir, brake
master cylinder, and power steering, and fill as needed.
Check the function of all interior and exterior lights.
23_JL_OM_EN_USC_t.book Page 306

314SERVICING AND MAINTENANCE
ENGINE COMPARTMENT
2.0L GASOLINE ENGINE
1 — Battery 6 — Brake Fluid Reservoir Cap
2 — Power Distribution Center (Fuses) 7 — Washer Fluid Reservoir Cap
3 — Engine Oil Dipstick 8 — Engine Air Cleaner Filter
4 — Engine Oil Fill 9 — Power Steering Reservoir Cap
5 — Engine Coolant Pressure Cap 10 — Intercooler Coolant Reservoir Cap
23_JL_OM_EN_USC_t.book Page 314

SERVICING AND MAINTENANCE315
3.6L GASOLINE ENGINE
1 — Power Distribution Center (Fuses) 7 — Power Pack Unit Pressure Cap — If Equipped
2 — Battery 8 — Washer Fluid Reservoir Cap
3 — Engine Oil Dipstick 9 — Engine Air Cleaner Filter
4 — Engine Oil Fill 10 — Power Steering Reservoir Cap
5 — Engine Coolant Pressure Cap 11 — Motor Generator Unit Coolant Pressure Cap— If Equipped
6 — Brake Fluid Reservoir Cap
8
23_JL_OM_EN_USC_t.book Page 315

316SERVICING AND MAINTENANCE
3.0L DIESEL ENGINE
1 — Battery 6 — Power Distribution Center (Fuses)
2 — Engine Oil Fill 7 — Power Steering Reservoir Cap
3 — Engine Coolant Pressure Reservoir Cap 8 — Engine Oil Dipstick
4 — Brake Fluid Reservoir Cap 9 — Engine Air Cleaner Filter
5 — Washer Fluid Reservoir Cap
23_JL_OM_EN_USC_t.book Page 316

334SERVICING AND MAINTENANCE
The fuses protect electrical systems against excessive
current.
When a device does not work, you must check the fuse
element inside the blade fuse for a break/melt.
Also, please be aware that using power outlets for
extended periods of time with the engine off may result in
vehicle battery discharge.
Blade Fuses
Power Distribution Center (PDC)
The Power Distribution Center is located in the engine
compartment near the battery. This center contains
cartridge fuses, mini fuses, and relays. The PDC top cover
is labeled with each serviceable fuse/relay location,
function, and size.
If a general protection fuse for safety systems (air
bag system, braking system), power unit systems
(engine system, gearbox system) or steering system
blows, contact an authorized dealer.WARNING!
1 — Fuse Element
2 — Blade Fuse with a good/functional fuse element
3 — Blade fuse with a bad/not functional fuse element
(blown fuse)
CAUTION!
When installing the power distribution center cover, it is
important to ensure the cover is properly positioned
and fully latched. Failure to do so may allow water to get
into the power distribution center and possibly result in
an electrical system failure.
23_JL_OM_EN_USC_t.book Page 334