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MULTIMEDIA213
Screen Activated Features
 Dialing via Keypad using touchscreen.
 Viewing and Calling contacts from Phonebooks
displayed on the touchscreen.
 Setting Favorite Contact phone numbers so they are
easily accessible on the Main Phone screen.
 Viewing and Calling contacts from Recent Call logs.
 Reviewing your recent Incoming SMS Messages.
 Pairing up to 10 phones/audio devices for easy access
to connect to them quickly.
NOTE:Your phone must be capable of SMS messaging via
Bluetooth® for messaging features to work properly.
Your mobile phone’s audio is transmitted through your
vehicle’s audio system; the system will automatically mute
your radio when using the Uconnect Phone.
For Uconnect customer support:
US visit UconnectPhone.com or call 877-855-8400
 Canada visit UconnectPhone.com or call
800-465-2001 (English) or (French) call
800-387-9983
Uconnect Phone allows you to transfer calls between the
system and your mobile phone as you enter or exit your
vehicle and enables you to mute the system's microphone
for private conversation. The Phone feature is driven through your Bluetooth®
“Hands-Free Profile” mobile phone. Uconnect features
Bluetooth® technology — the global standard that enables
different electronic devices to connect to each other
without wires or a docking station. Ensure you phone is
turned on with Bluetooth® active and has been paired to
the Uconnect system. Up to 10 mobile phones or audio
devices are allowed to be linked to the system. Only one
linked (or paired) mobile phone and one audio device can
be used with the system at a time.
Phone Button
The Phone button on your steering wheel is
used to get into the Phone Mode and make
calls, show recent, incoming or outgoing calls,
view phonebook, etc. When you push the
button you will hear a BEEP. The BEEP is your signal to give
a command.
Voice Command Button
The Voice Command button on your steering
wheel is only used for “barge in” and when you
are already in a call or want to make another
call. The button on your steering wheel is also used to access
the Voice Commands for the Uconnect Voice Command
features if your vehicle is equipped.
Phone Operation
OPERATION
Voice commands can be used to operate the Uconnect
Phone and to navigate its menu structure. Voice
commands are required after most Uconnect Phone
prompts. There are two general methods for how Voice
Command works:

1. Say compound commands like “Call John Smith
mobile”.

2. Say the individual commands and allow the system to guide you to complete the task.
You will be prompted for a specific command and then
guided through the available options.
 Prior to giving a voice command, one must wait for the
beep, which follows the “Listen” prompt or another
prompt.
 For certain operations, compound commands can be
used. For example, instead of saying “Call” and then
“John Smith” and then “mobile”, the following
compound command can be said: “Call John Smith
mobile.”
 For each feature explanation in this section, only the
compound command form of the voice command is
given. You can also break the commands into parts and
say each part of the command when you are asked for
it. For example, you can use the compound command
form voice command “Search for John Smith,” or you
WARNING!
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the Uconnect features and
applications in this vehicle. Only use Uconnect when it
is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
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214MULTIMEDIA
can break the compound command form into two voice
commands: “Search Contacts” and when asked, “John
Smith.” Please remember, the Uconnect Phone works
best when you talk in a normal conversational tone, as
if speaking to someone sitting a few feet/meters away
from you.
NATURAL SPEECH
Your Uconnect Phone Voice system uses a Natural
Language Voice Recognition (VR) engine.
Natural speech allows the user to speak commands in
phrases or complete sentences. The system filters out
certain non-word utterances and sounds such as “ah” and
“eh.” The system handles fill-in words such as “I would like
to”.
The system handles multiple inputs in the same phrase or
sentence such as “make a phone call” and “to Kelly
Smith”. For multiple inputs in the same phrase or
sentence, the system identifies the topic or context and
provides the associated follow-up prompt such as “Who
do you want to call?” in the case where a phone call was
requested but the specific name was not recognized.
The system utilizes continuous dialog. When the system
requires more information from the user, it will ask a
question to which the user can respond without pushing
the Voice Command button on the steering wheel.
HELP COMMAND
If you need assistance at any prompt, or if you want to
know your options at any prompt, say “Help” following the
beep. To activate the Uconnect Phone from idle, simply push the
Phone button (if active) on your steering wheel and say a
command or say “Help”. All Phone sessions begin with a
push of the VR button or the Phone button.
CANCEL COMMAND
At any prompt, after the beep, you can say “Cancel” and
you will be returned to the main menu.
You can also push the VR button or Phone button on your
steering wheel when the system is listening for a
command and be returned to the main or previous menu.
PAIR (LINK) UCONNECT PHONE TO A MOBILE
PHONE
Use this QR code to access your digital
experience.
To begin using your Uconnect Phone,
you must pair your compatible
Bluetooth®-enabled mobile phone.
Mobile phone pairing is the process of
establishing a wireless connection
between a cellular phone and the
Uconnect system.
To complete the pairing process, you will need to
reference your mobile phone’s manual. Please visit
UconnectPhone.com for complete mobile phone
compatibility information.

Uconnect 3 With 5-inch Display
Uconnect 4 With 7-inch Display

NOTE:

You must have Bluetooth® enabled on your phone to
complete this procedure.
 The vehicle must be in PARK or at a standstill.

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218MULTIMEDIA
CALL CONTROLS
The touchscreen allows you to control the following call
features:

Uconnect 3 With 5-inch Display Uconnect 4 With 7-inch Display
Other phone call features include:

End Call
 Hold/Unhold/Resume
 Swap two active calls
KEY PAD NUMBER ENTRY

1. Press the Phone button.

2. Press the Dial/Keypad button on the touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to
enter the number and press “Dial/Call”.
RECENT CALLS — IF EQUIPPED
You may browse a list of the most recent of each of the
following call types:
All Calls
 Incoming Calls or Calls Received
 Outgoing Calls or Calls Made
 Missed Calls
These can be accessed by pressing the Recent Calls
button on the phone main screen.
You can also push the VR button on your steering wheel
and perform the operation. For example, say “Show my
incoming calls”.
1 — Answer
2 — Mute/Unmute
3 — Ignore
4 — Transfer
1 — Answer
2 — End
3 — Mute/Unmute
4 — Transfer
5 — Join Calls

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ANSWER OR IGNORE AN INCOMING CALL —
NO CALL CURRENTLY IN PROGRESS
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio system.
Push the Phone button on the steering wheel, press the
Answer button on the touchscreen.
You can also press the Caller ID box to place the current
call on hold or answer the incoming call.

Uconnect 3 With 5-inch Display Uconnect 4 With 7-inch Display

ANSWER OR IGNORE AN INCOMING CALL —
CALL CURRENTLY IN PROGRESS
If a call is currently in progress and you have another
incoming call, you will hear the same network tones for
call waiting that you normally hear when using your mobile
phone. Push the Phone button on the steering wheel,
press the Answer button on the touchscreen, or press the
Caller ID box to place the current call on hold and answer
the incoming call.
NOTE:Phones that are compatible with the Uconnect system in
the market today do not support rejecting an incoming call
when another call is in progress. Therefore, the user can
only answer an incoming call or ignore it.
DO NOT DISTURB
With Do Not Disturb, you can disable notifications from
incoming calls and texts, allowing you to keep your eyes on
the road and hands on the wheel. For your convenience,
there is a counter display to keep track of your missed
calls and text messages while Do Not Disturb is active.
Do Not Disturb can automatically reply with a text
message, a call, or both when declining an incoming call
and send it to voicemail.
Automatic reply messages can be:

“I am driving right now, I will get back to you shortly”.
 Create a custom auto reply message up to 160 charac -
ters.
NOTE:Only the first 25 characters can be seen on the touch -
screen while typing a custom message.
While in Do Not Disturb, “Conference Call” can be selected
so you can still place a second call without being
interrupted by incoming calls.
NOTE:
 Reply with text message is not compatible with
iPhone® devices.
 Auto reply with text message is only available on
phones that support Bluetooth® Message Access
Profile (MAP).
PLACE/RETRIEVE A CALL FROM HOLD
During an active call, press the Hold or Call On Hold button
on the Phone main screen.
1 — Answer Button
2 — Caller ID Box
1 — Answer Button
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220MULTIMEDIA
MAKING A SECOND CALL WHILE CURRENT
CALL IS IN PROGRESS
You can place a call on hold by pressing the Hold button
on the Phone main screen, then dial a number from the
keypad (if supported by your mobile phone), recent calls,
SMS Inbox or from the phonebooks.
TOGGLING BETWEEN CALLS

Uconnect 3 With 5-inch Display
Uconnect 4 With 7-inch Display

If two calls are in progress (one active and one on hold),
press the Swap Calls button on the phone main screen.
Only one call can be placed on hold at a time.
You can also push the Phone button to toggle between the
active and held phone call.
JOIN CALLS
When two calls are in progress (one active and one on
hold), press the Join/Merge Calls button on the Phone
main screen to combine all calls into a conference call.
CALL TERMINATION
To end a call in progress, momentarily press the End Call
button on the touchscreen or the Phone End button on the
steering wheel. Only the active call(s) will be terminated
and if there is a call on hold, it will become the new active
call.
REDIAL
Push the VR button and after the “Listening”
prompt and the following beep, say “Redial.”
The Uconnect Phone will call the last number that was
dialed from your mobile phone.
CALL CONTINUATION
Call continuation is the progression of a phone call on the
Uconnect Phone after the vehicle ignition has been
switched to OFF.
NOTE:The call will remain within the vehicle audio system until
the phone becomes out of range for the Bluetooth® connection. It is recommended to press the Transfer
button on the touchscreen when leaving the vehicle.
Advanced Phone Connectivity
TRANSFER CALL TO AND FROM MOBILE
PHONE
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone without terminating
the call. To transfer an ongoing call from your connected
mobile phone to the Uconnect Phone or vice versa, press
the Transfer button on the Phone main screen.
Things You Should Know About Uconnect
Phone
VOICE COMMAND
For the best performance:

Always wait for the beep before speaking
 Speak normally, without pausing, just as you would
speak to a person sitting a few feet/meters away from
you
 Ensure that no one other than you is speaking during a
voice command period
 Low-To-Medium Blower Setting
 Low-To-Medium Vehicle Speed
 Low Road Noise
 Smooth Road Surface
 Fully Closed Windows
 Dry Weather Conditions

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Did You Know: Voice Text Reply is not compatible with
iPhone®, but if your vehicle is equipped with Siri® Eyes
Free, you can use your voice to send a text message.
SIRI® EYES FREE — IF EQUIPPED
When used with your Apple® iPhone® connected to your
vehicle via Bluetooth®, Siri lets you use your voice to send
text messages, select media, place phone calls and much
more. Siri uses your natural language to understand what
you mean and responds back to confirm your requests.
The system is designed to keep your eyes on the road and
your hands on the wheel by letting Siri help you perform
useful tasks.
To enable Siri, push and hold, then release the Uconnect
Voice Recognition (VR) button on the steering wheel. After
you hear a double beep, you can ask Siri to play podcasts
and music, get directions, read text messages, and many
other useful requests.
BLUETOOTH® COMMUNICATION LINK
Mobile phones may lose connection to the Uconnect
Phone. When this happens, the connection can generally
be re-established by restarting the mobile phone. Your
mobile phone is recommended to remain in Bluetooth®
ON Mode.
POWER-UP
After switching the ignition key from OFF to either the ON/
RUN or ACC position, or after a language change, you must
wait at least 15 seconds prior to using the system
Úpage 381.
ANDROID AUTO™ & APPLE CARPLAY® —
IF EQUIPPED
ANDROID AUTO™
Use this QR code to access your digital
experience.
Android Auto™ is a feature of your
Uconnect system, and your Android™
6.0 or higher powered smartphone
with a data plan, that allows you to
project your smartphone and a number
of its apps onto the touchscreen radio
display. Android Auto™ brings you useful information, and
organizes it into simple cards that appear just when they
are needed. Android Auto™ can be used with speech
technology, the steering wheel controls, the knobs and
buttons on your radio faceplate, and the radio display’s
touchscreen to control many of your apps. To use Android
Auto™, perform the following procedure:
NOTE:Feature availability depends on your carrier and mobile
phone manufacturer. Some Android Auto™ features may
or may not be available in every region and/or language.

1. Download the Android Auto™ app from the Google Play store on your Android™-powered smartphone.

2. Connect your Android™-powered smartphone to one of the media USB ports in your vehicle. If the Android
Auto™ app was not downloaded, the first time you plug your device in the app begins to download. Your
vehicle should be in PARK the first time you use the
app.
NOTE:Be sure to use the factory-provided USB cable that came
with your phone, as aftermarket cables may not work.

Android Auto™ And LTE Data Coverage

NOTE:To use Android Auto™, make sure you are in an area with
cellular coverage. Android Auto™ may use cellular data
and your cellular coverage is shown in the upper right
corner of the radio screen. Data plan rates apply.
3. Once the device is connected and recognized, the
Phone icon on the drag & drop menu bar changes to
the Android Auto™ icon.

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NOTE:Android Auto™ is set to launch immediately once a
compatible device is connected. You can also launch it by
pressing the Android Auto™ icon on the touchscreen.
Once Android Auto™ is up and running on your Uconnect
system, the following features can be utilized using your
smartphone’s data plan:
Google Maps™ for navigation
 YouTube Music, Spotify, iHeart Radio, etc. for music
 Hands-free calling and texting for communication
 Various compatible apps
Maps
Push and hold the Voice Recognition (VR)
button on the steering wheel until the beep or
tap the Microphone icon to ask Google to take
you to a desired destination by voice. You can
also touch the Navigation icon in Android Auto™ to access
other navigation apps.
While using Android Auto™, Google Maps™ provides
voice-guided:
 Navigation
 Live traffic information
 Lane guidance
For further information, refer to www.android.com/auto/
(US) or https://www.android.com/intl/en_ca/auto/
(Canada).
For further information on the navigation function, please
refer to https://support.google.com/android or https://
support.google.com/androidauto/.
Music
Android Auto™ allows you to access and
stream your favorite music with apps like
YouTube Music, iHeartRadio, and Spotify.
Using your smartphone’s data plan, you can
stream endless music on the road.
NOTE:Music apps, playlists, and stations must be set up on your
smartphone prior to using Android Auto™ for them to work
with Android Auto™.
NOTE:To see the track details for the music playing through
Android Auto™, select the Uconnect system’s media
screen.
For further information, refer to https://
support.google.com/androidauto.
Communication
With Android Auto™ connected, push and hold
the VR button on the steering wheel to activate
voice recognition specific to Android Auto™.
This allows you to send and reply to text
messages, have incoming text messages read out loud,
and place and receive hands-free calls.
Apps
The Android Auto™ App displays all the compatible apps
that are available to use with Android Auto™, every time it
is launched. You must have the compatible app
downloaded, and you must be signed in to the app through
your mobile device for it to work with Android Auto™.
Refer to https://play.google.com/store/apps/ to see the
latest list of available apps for Android Auto™.
Android Auto™ Voice Command
NOTE:Feature availability depends on your carrier and mobile
phone manufacturer. Some Android Auto™ features may
or may not be available in every region and/or language.
Android Auto™ allows you to use your voice to interact with
its best-in-class speech technology through your vehicle’s
voice recognition system, and use your smartphone’s data
plan to project your Android™-powered smartphone and a
number of its apps onto your Uconnect touchscreen.
Connect your Android™ 6.0 or higher to one of the media
USB ports, using the factory-provided USB cable, and
press the new Android Auto™ icon that replaces your
Phone icon on the main menu bar to begin Android Auto™.
Push and hold the VR button on the steering wheel, or
press and hold the Microphone icon within Android Auto™,
to activate its VR, which recognizes natural voice
commands, to use a list of your smartphone’s features:
 Maps
 Music
 Phone
 Text Messages
 Additional Apps
NOTE:
To use Android Auto™ on your car display, you’ll need
an Android™ phone running Android™ 6.0 or higher, an
active data plan, and the Android Auto™ app.
 To wirelessly use Android Auto™ on your car display,
you need a compatible Android™ smartphone with an
active data plan. You can check which smartphones
are compatible at g.co/androidauto/requirements.
Android™ is a trademark of Google Inc.
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APPLE CARPLAY®
Use this QR code to access your digital
experience.
Uconnect works seamlessly with Apple
CarPlay®, the smarter, more secure
way to use your iPhone® in the car, and
stay focused on the road. Use your
Uconnect Touchscreen display, the
vehicle's knobs and controls, and your
voice with Siri to get access to Apple Music®, Maps,
Messages, and more.
NOTE:Feature availability depends on your carrier and mobile
phone manufacturer. Some Apple CarPlay® features may
or may not be available in every region and/or language.
To use Apple CarPlay®, make sure you are using iPhone®
5 or later, have Siri enabled in Settings, ensure your
iPhone® is unlocked for the very first connection only, and
then use the following procedure:

1. Connect your iPhone® to one of the media USB
ports in your vehicle.

NOTE:Be sure to use the factory-provided Lightning cable that
came with your phone, as aftermarket cables may not
work.
2. Once the device is connected and recognized, the Phone icon on the drag & drop menu bar changes to
the Apple CarPlay® Icon.
NOTE:Apple CarPlay® is set to launch immediately. You can also
launch it by pressing the Apple CarPlay® icon on the
touchscreen.

Apple CarPlay® And LTE Data Coverage

NOTE:To use Apple CarPlay®, make sure that cellular data is
turned on, and that you are in an area with cellular
coverage. Your data and cellular coverage is shown on the
left side of the radio screen. Data plan rates apply. Once Apple CarPlay® is up and running on your Uconnect
system, the following features can be utilized using your
iPhone® data plan:

Phone
 Music
 Messages
 Maps
Phone
With Apple CarPlay®, push and hold the VR
button on the steering wheel to activate a Siri
voice recognition session. You can also press
and hold the Home button within Apple
CarPlay® to start talking to Siri. This allows you to make
calls or listen to voicemail as you normally would using Siri
on your iPhone®.
NOTE:Only temporarily pushing the VR button on the steering
wheel launches a built-in Uconnect VR session, not a Siri
session, and it will not function with Apple CarPlay®.
Music
Apple CarPlay® allows you to access all your
artists, playlists, and music from iTunes® or
any third party application installed on your
device. Using your iPhone® data plan, you can
also use select third party audio apps including music,
news, sports, podcasts, and more.
Messages
Push and hold the VR button on the steering
wheel to activate a Siri voice recognition
session. Apple CarPlay® allows you to use Siri
to send or reply to text messages. Siri can also
1 — LTE Data Coverage
2 — Apple CarPlay® Icon

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