
STARTING AND OPERATING147
If the “SERVICE POWER STEERING” message and a
flashing icon are displayed on the instrument cluster
screen, it indicates that the vehicle needs to be taken to
an authorized dealer for service. It is likely the vehicle has
lost power steering assistance
Úpage 108.
If the “POWER STEERING HOT” message and an icon are
displayed on the instrument cluster screen, it indicates
that extreme steering maneuvers may have occurred,
which caused an over temperature condition in the power
steering system. You will lose power steering assistance
momentarily until the over temperature condition no
longer exists. Once driving conditions are safe, pull over
and let vehicle idle for a few moments until the light turns
off
Úpage 108.
NOTE:
Even if power steering assistance is no longer opera -
tional, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at very low vehicle speeds
and during parking maneuvers.
If the condition persists, see an authorized dealer for
service.
STOP/START SYSTEM — AUTOMATIC
TRANSMISSION (IF EQUIPPED)
The Engine Stop/Start (ESS) function is designed to
reduce fuel consumption. The system will stop the engine
automatically during a vehicle stop if the required
conditions are met. Releasing the brake pedal or pressing
the accelerator pedal will automatically restart the engine. ESS vehicles have been upgraded with a heavy-duty
starter, enhanced battery, and other upgraded engine
parts, to handle the additional engine starts. Vehicles
equipped with eTorque contain a heavy-duty motor
generator and an additional hybrid electric battery to store
energy from vehicle deceleration for use on engine startup
after a stop as well as providing launch torque assist.
NOTE:It is recommended that Stop/Start system be disabled
during off-road use.
Secondary Battery
Your vehicle may be equipped with a secondary battery
used to power the Stop/Start system and the 12 Volt
vehicle electrical system. The secondary battery is located
behind the wheel well for the front passenger wheel.
Battery Locations
AUTOSTOP MODE
The Stop/Start feature is enabled after every driver
ignition start. At that time, the system will go into STOP/
START READY and if all other conditions are met, can go
into a STOP/START AUTOSTOP ACTIVE Autostop mode.
To Activate The Autostop Mode, The Following Must Occur:
The system must be in STOP/START READY state. A
STOP/START READY message will be displayed in the
instrument cluster display within the Stop/Start
section
Úpage 108.
The vehicle must be completely stopped.
The shifter must be in a forward gear and the brake
pedal pressed.
1 — Primary Battery
2 — Secondary Battery
WARNING!
Vehicles with the Stop/Start system will be equipped
with two batteries. Both the main and the supple -
mental batteries must be disconnected to
completely de-energize the 12 Volt electrical system.
Serious injury or death could result if you do not
disconnect both batteries. To learn how to properly
disconnect, see an authorized dealer.
4
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148STARTING AND OPERATING
POSSIBLE REASONS THE ENGINE DOES
N
OT AUTOSTOP
Prior to engine shut down, the system will check many
safety and comfort conditions to see if they are fulfilled.
Detailed information about the operation of the Stop/Start
system may be viewed in the instrument cluster display
Stop/Start screen. Situations when the engine will not
stop include (but not limited to):
Driver’s seat belt is not buckled.
Driver’s door is not closed.
Battery temperature is too warm or cold.
Battery charge is low.
The vehicle is on a steep grade.
Cabin heating or cooling is in process and an accept -
able cabin temperature has not been achieved.
Gear selector is in MANUAL (M) mode.
HVAC is set to full defrost mode at a high blower speed.
HVAC is set to MAX A/C.
Engine has not reached normal operating temperature.
Engine or exhaust temperature is too high.
The transmission is not in a forward gear.
Hood is open.
Transfer case is in 4L or N (Neutral).
Brake pedal is not pressed with sufficient pressure.
Accelerator pedal input.
Vehicle speed threshold has not been achieved from
previous Autostop.
Steering angle is beyond threshold (ESS Models Only).
ACC is on and speed is set.
Vehicle is at high altitude.
System fault is present. It may be possible for the vehicle to be driven several
times without the Stop/Start system going into a STOP/
START READY state under more extreme conditions of the
previously listed items.
TO START THE ENGINE WHILE IN
A
UTOSTOP MODE
While in a forward gear, the engine will start when the
brake pedal is released or the throttle pedal is pressed.
The transmission will automatically re-engage upon
engine restart.
Conditions That Will Cause The Engine To Start
Automatically While In Autostop Mode:
The transmission selector is moved out of DRIVE.
To maintain cabin temperature comfort.
Actual cabin temperature is significantly different than
temperature set on Auto HVAC.
HVAC is set to full defrost mode.
HVAC system temperature or fan speed is manually
adjusted higher.
Battery voltage drops too low.
Stop/Start OFF switch is pushed.
A Stop/Start system error occurs.
Stop/Start Autostop Active time exceeds five minutes.
Transfer case is in 4L or N (Neutral).
Steering wheel is turned beyond threshold (ESS
Models Only).
TO MANUALLY TURN OFF THE STOP/
S
TART SYSTEM
Stop/Start OFF Switch
Push the Stop/Start OFF switch (located on the switch
bank). The light on the switch will illuminate. The “Stop/
Start OFF” message will appear in instrument cluster
display within the Stop/Start section, and the autostop
function will be disabled
Úpage 108.
NOTE:The Stop/Start system will reset itself back to an ON
condition every time the ignition is turned off and back on.
23_JL_OM_EN_USC_t.book Page 148

STARTING AND OPERATING149
TO MANUALLY TURN ON THE STOP/
S
TART SYSTEM
Push the Stop/Start OFF switch (located on the switch
bank). The light on the switch will turn off.
SYSTEM MALFUNCTION
If there is a malfunction in the Stop/Start system, the
system will not shut down the engine. A “SERVICE STOP/
START SYSTEM” message and a yellow Stop/Start telltale
will appear in the Instrument Cluster Display
Úpage 108.
If the “SERVICE STOP/START SYSTEM” message appears
in the instrument cluster display, have the system
checked by an authorized dealer.
If a malfunction occurs during an autostop, the vehicle
may not auto start and will need a key start.
STOP/START SYSTEM — MANUAL
TRANSMISSION (IF EQUIPPED)
The Engine Stop/Start (ESS) function is designed to
reduce fuel consumption. The system will stop the engine
automatically during a vehicle stop if the required
conditions are met. Pressing the clutch pedal will
automatically restart the vehicle.
ESS vehicles have been upgraded with a heavy-duty
starter, enhanced battery, and other upgraded engine
parts, to handle the additional engine starts. Vehicles
equipped with eTorque contain a heavy duty motor generator and an additional hybrid electric battery to store
energy from vehicle deceleration for use on engine startup
after a stop as well as providing launch torque assist.
NOTE:It is recommended that Stop/Start be disabled during
off-road use.
Secondary Battery
Your vehicle may be equipped with a secondary battery
used to power the Stop/Start system and the 12 Volt
vehicle electrical system. The secondary battery is located
behind the wheel well for the front passenger wheel.
Battery Locations
AUTOSTOP MODE
The Stop/Start feature is enabled after every driver
ignition start. It will remain in STOP/START NOT READY
until you drive forward with a vehicle speed greater than
5 mph (8 km/h). At that time, the system will go into
STOP/START READY and if all other conditions are met,
can go into an STOP/START AUTO STOP ACTIVE mode.
To Activate The STOP/START AUTOSTOP ACTIVE Mode,
The Following Must Occur:
The system must be in STOP/START READY state. A
STOP/START READY message will be displayed in the
instrument cluster
Úpage 108.
Vehicle speed must be less than 2 mph (3 km/h).
The gear selector must be in the NEUTRAL position and
the clutch pedal must be fully released.
1 — Primary Battery
2 — Secondary Battery
WARNING!
Vehicles with the Stop/Start system will be equipped
with two batteries. Both the main and the supple -
mental batteries must be disconnected to
completely de-energize the 12 Volt electrical system.
Serious injury or death could result if you do not
disconnect both batteries. To learn how to properly
disconnect, see an authorized dealer.
4
23_JL_OM_EN_USC_t.book Page 149

150STARTING AND OPERATING
POSSIBLE REASONS THE ENGINE DOES
N
OT AUTOSTOP
Prior to engine shut down, the system will check many
safety and comfort conditions to see if they are fulfilled.
Situations when the engine will not stop include (but not
limited to):
Driver’s seat belt is not buckled.
Outside temperature is less than 10°F (–12°C) or
greater than 109°F (43°C).
Actual cabin temperature is significantly different than
temperature set on Auto HVAC.
HVAC is set to full defrost mode.
Engine has not reached normal operating temperature.
Battery is discharged.
When driving in REVERSE.
Hood is open.
Transfer case is in 4L or N (Neutral).
Driver's seat is not occupied or driver’s door is open.
Vehicle is at high altitude.
The vehicle is on a steep grade.
Forward Gear is engaged.
Steering angle is beyond threshold (ESS Models Only).
System fault is present.
HVAC is set to MAX A/C.
It may be possible for the vehicle to be driven several
times without the Stop/Start system going into a STOP/
START READY state under more extreme conditions of the
previously listed items.
TO START THE ENGINE WHILE IN
A
UTOSTOP MODE
When the gear selector is in NEUTRAL, the engine will start
when the clutch pedal is pressed (does not require
complete/full pedal press). The vehicle will go into STOP/
START SYSTEM NOT READY mode until the vehicle speed
is greater than 5 mph (8 km/h).
Conditions that will cause the engine to start
automatically while in STOP/START AUTOSTOP ACTIVE
mode
The Engine Will Start Automatically When:
Actual cabin temperature is significantly different than
temperature set on Auto HVAC.
HVAC is set to full defrost mode.
HVAC system temperature or fan speed is manually
adjusted higher.
Stop/Start Autostop Active time exceeds five minutes.
Battery voltage drops too low.
Vehicle is moving faster than 5 mph (8 km/h).
STOP/START OFF switch is pressed.
Transfer case is in 4L or N (Neutral).
Steering wheel is turned beyond threshold (ESS
Models Only).
TO MANUALLY TURN OFF THE STOP/
S
TART SYSTEM
1. Push the Stop/Start OFF switch (located on the
switch bank). The light on the switch will illuminate.
Stop/Start OFF Switch
2. The STOP/START OFF message will appear in the
instrument cluster Úpage 108.
3. At the next vehicle stop (after turning off the Stop/ Start system), the engine will not be stopped.
4. If the Stop/Start system is manually turned off, the engine can only be started and stopped by cycling the
ignition switch.
5. The Stop/Start system will reset itself back to an ON condition every time the ignition is turned off and
back on.
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STARTING AND OPERATING175
Seven-Pin Connector
TOWING TIPS
Before setting out on a trip, practice turning, stopping and
backing the trailer in an area away from heavy traffic.
If using a manual transmission vehicle for trailer towing,
all starts must be in FIRST gear to avoid excessive clutch
slippage.
Automatic Transmission — If Equipped
Select the DRIVE range when towing. The transmission
controls include a drive strategy to avoid frequent shifting
when towing. However, if frequent shifting does occur
while in DRIVE, you can use the AutoStick shift control to
manually select a lower gear.
NOTE:Using a lower gear while operating the vehicle under heavy
loading conditions, will improve performance and extend
transmission life by reducing excessive shifting and heat
buildup. This action will also provide better engine
braking.
AutoStick — If Equipped
When using the AutoStick shift control, select the
highest gear that allows for adequate performance and
avoids frequent downshifts. For example, choose “5” if
the desired speed can be maintained. Choose “4” or
“3” if needed to maintain the desired speed.
To prevent excess heat generation, avoid continuous
driving at high RPM. Return to a higher gear or vehicle
speed when grade and road conditions allow.
Cruise Control — If Equipped
Do not use in hilly terrain or with heavy loads.
When using the Cruise Control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
Use Cruise Control in flat terrain and with light loads to
maximize fuel efficiency.
1 — Backup Lamps
2 — Running Lamps
3 — Left Stop/Turn
4 — Ground
5 — Battery
6 — Right Stop/Turn
7 — Electric Brakes4
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MULTIMEDIA193
AUX Switches
Key Off Options/Engine Off Options
When the AUX Switches button is pressed on the touchscreen, the system displays the options related to the four vehicle AUX switches:
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
AUX 1-4This setting will adjust the type and power source for the four vehicle AUX switches. There
are two types: “Latching” and “Momentary”. The power source for the AUX switches can
either be set to run off the “Battery” or from the “Ignition”. In addition to setting the type
and power source, you can set if the vehicle will recall the previous state at which the AUX
switches were set. The Recalled Last State setting can be set to “On” or “Off”. Last state
conditions are met only if the type is set to Latching and the power source is set to
Ignition.
After pressing the Key Off Options/Engine Off Options button on the touchscreen, the following settings will be available:
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name
Description
Doors On Key Off Power Delay/Doors On Power DelayThis setting will keep certain electrical features running after the engine is turned on.
When any door is opened, the electronics will deactivate. The available settings are
“0 sec”, “45 sec”, “5 min”, and “10 min”.
Doors Off Key Off Power Delay/Doors Off Power Delay This setting will keep certain electrical features running after the engine is turned off.
When any door is opened, the electronics will deactivate. The available settings are
“0 sec”, “45 sec”, “5 min”, and “10 min”.
Headlight Off Delay This setting will allow you to set the amount of time the headlights remain on after the
vehicle has been turned off. The “+” will increase the amount of time. The “-” will
decrease the amount of time.
5
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MULTIMEDIA229
(Continued)
(Continued)
2. Once a connection between the vehicle and a
SiriusXM Guardian™ Customer Care agent is made,
the agent will stay on the line with you.
NOTE:Calls between the vehicle occupants and the SiriusXM
Guardian™ Customer Care center may be recorded or
monitored for quality assurance purposes. Through your
enrollment in and use of the SiriusXM Guardian™
connected services, you consent to being recorded.
SOS Call System Limitations
Vehicles that have been purchased in the US and that
travel into Mexico and Canada may have limited services.
In particular, responses to SOS calls or other emergency
services may be unavailable or very limited. Vehicles
purchased outside the United States and Canada are
unable to receive SiriusXM Guardian™ connected
services.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected:
The light will continuously be illuminated red.
The screen will display the following message “Vehicle
phone requires service. Please contact your dealer.”
An in-vehicle audio message will state “Vehicle phone
requires service. Please contact your dealer.”
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop SOS Call
system operation. These include, but are not limited to,
the following factors:
The ignition key is in OFF position.
The vehicle’s electrical systems are not intact.
The vehicle battery loses power or becomes discon -
nected during a vehicle crash.
The SOS Call system software and/or hardware is
damaged during a vehicle crash.
LTE (voice/data) or 4G (data) coverage and/or GPS
signals are unavailable or obstructed.
Network congestion.
Weather conditions.
Buildings, structures, geographic terrain, or tunnels.
If your vehicle loses battery power for any reason
(including during or after an accident), the SOS Call
system, among other vehicle systems, will not operate.
Requirements
This feature is available only on vehicles sold in the US
or Canada.
Vehicle must be properly equipped with the SiriusXM
Guardian™ connected services. Vehicle must be regis -
tered with SiriusXM Guardian™ and have an active
subscription that includes the applicable feature.
Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection compatible with your device.
Vehicle must be powered in the ON/RUN or ACC (Acces -
sory) position with a properly functioning electrical
system.
WARNING!
Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You
could prevent LTE (voice/data) or 4G (data) and GPS
signal reception, which can prevent your vehicle from
placing an emergency call.
Do not add any aftermarket electrical equipment to
the vehicle’s electrical system. This may prevent your
vehicle from sending a signal to initiate an emer -
gency call. To avoid interference that can cause the
SOS Call system to fail, never add aftermarket equip -
ment (e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system or
modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCIDENT),
NEITHER THE VEHICLE BRANDED APPS NOR THE
SIRIUSXM GUARDIAN™ CONNECTED SERVICES WILL
OPERATE.
The Occupant Restraint Controller (ORC) turns on the
Air Bag Warning Light on the instrument panel if a
malfunction in any part of the air bag system is
detected. If the Air Bag Warning Light is illuminated,
the air bag system may not be working properly and
the SOS Call system may not be able to send a signal
to the SiriusXM Guardian™ Customer Care center. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service your vehicle immediately.
Ignoring the Rearview Mirror Light could mean you
will not have SOS Call services if needed. If the Rear -
view Mirror Light is illuminated, have an authorized
dealer service the SOS Call system immediately.
WARNING!
5
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232MULTIMEDIA
Working Vehicle Conditions
The vehicle must be off or in ACC mode.
The vehicle has been started with the key fob within the
last 14 days.
The vehicle must be in PARK or at a standstill.
The vehicle’s security system has been armed and not
triggered since the last vehicle start.
The doors, hood, and trunk/liftgate are closed.
The vehicle’s check engine light must be off.
The vehicle must have at least a quarter tank of fuel,
along with oil and battery power.
The vehicle’s hazard lights must be off.
If equipped, the vehicle must have an automatic trans -
mission.
The vehicle must be in an open area with cell tower
reception.
Your mobile device must have a cellular or Wi-Fi
connection.
If the Panic button has been pressed, the vehicle must
be started at least once after alarming the system.
NOTE:The SiriusXM Guardian™ Customer Care agents are not
authorized for Remote Vehicle Start services. Contact the
Uconnect Care Team for assistance.
Remote Horn & Lights
Description
It is easy to locate a vehicle in a dark, crowded or noisy
parking area by activating the horn and lights. It may also
help if you need to draw attention to your vehicle for any
reason. If you want, you can set up push notifications every time a
command is sent to turn on the horn and lights.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell tower
reception.
Your mobile device must have a cellular or Wi-Fi
connection.
NOTE:The Remote Horn & Lights feature is designed to be loud
and get noticed. Please keep in mind the surroundings
when using this feature. You are responsible for
compliance with local laws, rules and ordinances in the
location of your vehicle when using Remote Horn & Lights.
Assist — If Equipped
Description
Vehicles equipped with the SiriusXM Guardian™
connected services feature may contain an ASSIST button
in the vehicle. Once your SiriusXM Guardian™ connected
services have been activated, the ASSIST button can
connect you directly to the Customer Care call center (if
equipped). You will be directed to one of the following four
services:
Roadside Assistance — If you get a flat tire or need a
tow, you’ll be connected to someone who can help
anytime.
Connected Services — Contact the SiriusXM
Guardian™ Customer Care call center to activate your
services, renew after your trial has expired, for
in-vehicle support for your SiriusXM Guardian™ connected services, or help answering any general
questions surrounding your connected services.
Uconnect Care — In-vehicle support for all
non-connected Uconnect system features, such as
radio and Bluetooth® connections.
Vehicle Care — Total support for your vehicle.
SiriusXM Guardian™ In-Vehicle Assistance Features —
If Equipped
With SiriusXM Guardian™, your vehicle has onboard
assistance features located on the rearview mirror or
overhead console designed to enhance your driving
experience if you should ever need assistance or support.
How It Works
Simply push the ASSIST button in the vehicle and you will
be presented with your ASSIST options on the
touchscreen. Make your selection by pressing the
touchscreen.
Requirements
This feature is available only on vehicles sold in the US
and Canada.
Vehicle must be properly equipped with the SiriusXM
Guardian™ connected services.
Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection.
Vehicle must be registered with SiriusXM Guardian™
and have an active subscription that includes the appli -
cable feature.
Vehicle must be powered in the ON/RUN or ACC (Acces -
sory) position with a properly functioning electrical
system.
23_JL_OM_EN_USC_t.book Page 232