
STARTING AND OPERATING127
The electronically controlled transmission adapts its shift
schedule based on driver inputs, along with environmental
and road conditions. The transmission electronics are
self-calibrating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles (kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped.
Be sure to keep your foot on the brake pedal when shifting
between these gears.
The transmission gear selector has only PARK, REVERSE,
NEUTRAL, and DRIVE positions. Manual downshifts can be
made using the Electronic Range Select (ERS) shift
control. Pushing the GEAR “-”/GEAR “+” switches (on the
steering wheel) while in the DRIVE position will select the
highest available transmission gear, and will display that
gear limit in the instrument cluster as 1, 2, 3, etc. Some
models will display both the selected gear limit, and the
actual current gear, while in ERS mode.
Transmission Gear Selector
Gear Ranges
Do not press the accelerator pedal when shifting from
PARK (P) or NEUTRAL (N) into another gear range.
NOTE:After selecting any gear range, wait a moment to allow the
selected gear to engage before accelerating. This is espe -
cially important when the engine is cold.
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in motion.
Apply the parking brake when exiting the vehicle in this
range.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK. As an added
precaution, turn the front wheels toward the curb on a
downhill grade and away from the curb on an uphill grade.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the ignition OFF.
Remove the key fob from the vehicle.
NOTE:On four-wheel drive vehicles be sure that the transfer case
is in a drive position. The following indicators should be used to ensure that you
have properly engaged the transmission into the PARK
position:
Look at the transmission gear position display and
verify that it indicates the PARK position (P), and is not
blinking.
With the brake pedal released, verify that the gear
selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop.
CAUTION!
Before moving the transmission gear selector out of
PARK, you must start the engine, and also press the
brake pedal. Otherwise, damage to the gear selector
could result.
DO NOT race the engine when shifting from PARK or
NEUTRAL into another gear range, as this can
damage the drivetrain.
4
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128STARTING AND OPERATING
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. Apply the parking brake
and shift the transmission into PARK (P) if you must exit
the vehicle.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission
automatically upshifts through all forward gears. When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong head
winds, or while towing a heavy trailer), use the Electronic
Range Select (ERS) shift control to select a lower gear
Úpage 129. Under these conditions, using a lower gear
will improve performance and extend transmission life by
reducing excessive shifting and heat build-up.
During cold temperatures, transmission operation may be
modified depending on engine and transmission
temperature as well as vehicle speed. This feature
improves warm-up time of the engine and transmission to
achieve maximum efficiency. Engagement of the torque
converter clutch is inhibited until the transmission fluid is
warm. Normal operation will resume once the
transmission temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
mode is activated. In this mode, the transmission may
operate only in certain gears, or may not shift at all.
Vehicle performance may be severely degraded and the
engine may stall. In some situations, the transmission may
not re-engage if the engine is turned off and restarted. The
Malfunction Indicator Light (MIL) may be illuminated. A
message in the instrument cluster will inform the driver of
the more serious conditions, and indicate what actions
may be necessary. In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
NOTE:In cases where the instrument cluster message indicates
the transmission may not re-engage after engine
shutdown, perform this procedure only in a desired
location (preferably, at an authorized dealer).
1. Stop the vehicle.
2. Shift the transmission into PARK (P), if possible.
If not, shift the transmission to NEUTRAL (N).
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to
normal operation.
NOTE:Even if the transmission can be reset, we recommend that
you visit an authorized dealer at your earliest possible
convenience. An authorized dealer has diagnostic
equipment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer
service is required.
WARNING!
Do not coast in NEUTRAL and never turn off the ignition
to coast down a hill. These are unsafe practices that
limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage.
For Recreational Towing see
Úpage 190.
For Towing A Disabled Vehicle see
Úpage 306.
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130STARTING AND OPERATING
QUADRA-TRAC II OPERATING
I
NSTRUCTIONS/PRECAUTIONS —
I
F EQUIPPED
The Quadra-Trac II transfer case is fully automatic in the
normal driving 4WD HI mode. The Quadra-Trac II transfer
case provides three positions:
4WD HI
N (Neutral)
4WD LOW
When additional traction is required, the 4WD LOW
position can be used for increased torque at the wheels.
Driving in the 4WD LOW position on dry, hard-surfaced
roads may cause increased tire wear and damage to
driveline components.
When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 4WD HI
position at a given road speed. Take care not to overspeed
the engine and do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles depends on
tires of equal size, type, and circumference on each wheel.
Any difference will adversely affect shifting and cause
damage to the transfer case.
Because four-wheel drive provides improved traction,
there is a tendency to exceed safe turning and stopping
speeds. Do not go faster than road conditions permit.
SHIFT POSITIONS
For additional information on the appropriate use of each
four-wheel drive system mode position, see the following
information:
4WD HI
This range is the default operating mode for daily use.
N (NEUTRAL)
This range disengages the driveline from the powertrain. It
is used for towing your vehicle behind another vehicle
Úpage 190.
4WD LOW
This range is for low speed four-wheel drive. It provides an
additional gear reduction which allows for increased
torque to be delivered to both the front and rear wheels
while providing maximum pulling power for loose, slippery
road surfaces. Do not exceed 25 mph (40 km/h).
SHIFTING PROCEDURES
4WD HI To 4WD LOW
With the vehicle at speeds of 0 to 3 mph (0 to 5 km/h), the
ignition switch in the ON position or the engine running,
shift the transmission into NEUTRAL (N), and push and
hold the 4WD LOW button once on the transfer case
switch until the 4WD LOW indicator light begins to flash in
the instrument cluster.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the N
(Neutral) position without first fully engaging the
parking brake. The transfer case N (Neutral) position
disengages both the front and rear drive shafts from
the powertrain and will allow the vehicle to roll, even if
the transmission is in PARK. The parking brake should
always be applied when the driver is not in the vehicle.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the N
(Neutral) position without first fully engaging the
parking brake. The transfer case N (Neutral) position
disengages both the front and rear drive shafts from
the powertrain and will allow the vehicle to roll, even if
the transmission is in PARK. The parking brake should
always be applied when the driver is not in the vehicle.
23_WS_OM_EN_USC_t.book Page 130

STARTING AND OPERATING131
The 4WD LOW light will remain on solid when the shift is
complete.
4WD LOW Button
NOTE:If shift conditions/interlocks are not met a message will
show on the instrument cluster display with instructions
required to complete the shift
Úpage 99.
4WD LOW To 4WD HI
With the vehicle at speeds of 0 to 3 mph (0 to 5 km/h), the
ignition switch in the ON position or the engine running,
shift the transmission into NEUTRAL (N), and push the
4WD LOW button once on the transfer case switch until
the 4WD LOW indicator light begins to flash in the
instrument cluster. The 4WD LOW light will go out when
the shift is complete.
NOTE:
If shift conditions/interlocks are not met a message
will show on the instrument cluster display with instruc -
tions required to complete the shift
Úpage 99.
Shifting into or out of 4WD LOW is possible with the
vehicle completely stopped; however, difficulty may
occur due to the mating clutch teeth not being properly
aligned. Several attempts may be required for clutch
teeth alignment and shift completion to occur. The
preferred method is with the vehicle rolling 0 to 3 mph
(0 to 5 km/h). If the vehicle is moving faster than
3 mph (5 km/h), the transfer case will not allow the
shift.
QUADRA-DRIVE II SYSTEM —
I
F EQUIPPED
The Quadra-Drive II System features two torque transfer
couplings. The couplings include an Electronic
Limited-Slip Differential (ELSD) rear axle and the
Quadra-Trac II transfer case. The ELSD axle is fully
automatic and requires no driver input to operate. Under
normal driving conditions, the unit functions as a standard
axle, balancing torque evenly between left and right
wheels. With a traction difference between left and right
wheels, the coupling will sense a speed difference. As one
wheel begins to spin faster than the other, torque will
automatically transfer from the wheel that has less
traction, to the wheel that has traction. While the transfer
case and axle coupling differ in design, their operation is
similar. Follow the Quadra-Trac II transfer case shifting
information, preceding this section, for shifting this
system.
SELEC-TERRAIN — IF EQUIPPED
SELEC-TERRAIN MODE SELECTION
Selec-Terrain combines the capabilities of the vehicle
control systems, along with driver input, to provide the
best performance for all terrains. Tap the toggle up or
down to cycle through the positions.
Selec-Terrain
1 — Selec-Terrain Positions
2 — Selec-Terrain Toggle
4
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STARTING AND OPERATING137
Conditions That Will Cause The Engine To Start
Automatically While In Autostop Mode:
The transmission selector is moved out of DRIVE.
To maintain cabin temperature comfort.
HVAC is set to full defrost mode.
HVAC system temperature or fan speed is manually
adjusted.
Battery voltage drops too low.
Stop/Start OFF switch is pushed.
A Stop/Start system error occurs.
4WD LOW, or an off-road Selec-Terrain mode is
selected.
An off-road Selec-Terrain mode is selected.
Steering angle is beyond threshold.
TO MANUALLY TURN OFF THE
S
TOP/START SYSTEM
Stop/Start OFF Switch
Push the Stop/Start OFF switch (located on the switch
bank). The light on the switch will illuminate. The “STOP/
START OFF” message will appear in the instrument cluster
display and the Autostop mode will be disabled
Úpage 99.
NOTE:The Stop/Start system will reset itself back to the ON
mode every time the ignition is turned OFF and back ON.
TO MANUALLY TURN ON THE
S
TOP/START SYSTEM
Push the Stop/Start OFF switch (located on the switch
bank). The light on the switch will turn off.
SYSTEM MALFUNCTION
If there is a malfunction in the Stop/Start system, the
system will not shut down the engine. A "SERVICE STOP/
START SYSTEM" message and a yellow Stop/Start telltale
will appear in the instrument cluster display
Úpage 99.
If the “SERVICE STOP/START SYSTEM” message appears
in the instrument cluster display, have the system
checked by an authorized dealer.
CRUISE CONTROL SYSTEMS — IF EQUIPPED
Your vehicle may be equipped with the Cruise Control
system, or the Adaptive Cruise Control (ACC) system:
Cruise Control will keep your vehicle at a constant
preset speed.
Adaptive Cruise Control (ACC) will adjust the vehicle
speed up to the preset speed to maintain a distance
with the vehicle ahead.
NOTE:In vehicles NOT equipped with the Active Driving Assist
(ADA) system:
Fixed Speed Cruise Control can be used without ACC
enabled, and functions as normal cruise control.
If ACC is not enabled, Fixed Speed Cruise Control will
not detect vehicles directly ahead of you. Always be
aware of the feature selected.
Only one Cruise Control feature can operate at a
time. For example, if Fixed Speed Cruise Control is
enabled, Adaptive Cruise Control will be unavailable,
and vice versa.4
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STARTING AND OPERATING139
(Continued)
USING CRUISE CONTROL ON HILLS
The transmission may downshift on hills to maintain the
vehicle set speed.
The Cruise Control system maintains speed up and down
hills. A slight speed change on moderate hills is normal.
On steep hills, a greater speed loss or gain may occur so it
may be preferable to drive without Cruise Control.
To Resume Speed
To resume a previously set speed, push the RES button
and release. Resume can be used at any speed above
20 mph (32 km/h).
To Deactivate
A tap on the brake pedal, pushing the CANC button, or
normal brake pressure while slowing the vehicle will
deactivate the Cruise Control system without erasing the
set speed from memory. The following conditions will also deactivate the Cruise
Control without erasing the set speed from memory:
Vehicle parking brake is applied
Stability event occurs
Gear selector is moved out of DRIVE
Engine overspeed occurs
Pushing the on/off button or placing the ignition in the OFF
position, will also erase the set speed from memory.
ADAPTIVE CRUISE CONTROL (ACC)
Adaptive Cruise Control (ACC) increases the driving
convenience provided by Cruise Control while traveling on
highways and major roadways. However, it is not a safety
system and not designed to prevent collisions. The Cruise
Control function performs differently
Úpage 138.
ACC will allow you to keep Cruise Control engaged in light
to moderate traffic conditions without the constant need
to reset your Cruise Control. ACC utilizes a radar sensor
and a forward facing camera designed to detect a vehicle
directly ahead of you.
NOTE:
If the ACC sensor detects a vehicle ahead, ACC will
apply limited braking or acceleration (not to exceed the
original set speed) automatically to maintain a preset
following distance, while matching the speed of the
vehicle ahead.
Any chassis/suspension or tire size modifications to
the vehicle will affect the performance of the Adaptive
Cruise Control and Forward Collision Warning system.
In vehicles NOT equipped with the Active Driving Assist
system, Fixed Speed Cruise Control (ACC not enabled)
will not detect vehicles directly ahead of you. Always be
aware of the feature selected
Úpage 382.
WARNING!
Cruise Control can be dangerous where the system
cannot maintain a constant speed. Your vehicle could
go too fast for the conditions, and you could lose control
and have an accident. Do not use Cruise Control in
heavy traffic or on roads that are winding, icy,
snow-covered or slippery.
WARNING!
Adaptive Cruise Control (ACC) is a convenience
system. It is not a substitute for active driver involve -
ment. It is always the driver’s responsibility to be
attentive of road, traffic, and weather conditions,
vehicle speed, distance to the vehicle ahead and,
most importantly, brake operation to ensure safe
operation of the vehicle under all road conditions.
Your complete attention is always required while
driving to maintain safe control of your vehicle.
Failure to follow these warnings can result in a colli -
sion and death or serious personal injury.
The ACC system:
Does not react to pedestrians, oncoming vehi -
cles, and stationary objects (e.g., a stopped
vehicle in a traffic jam or a disabled vehicle).
Cannot take street, traffic, and weather condi -
tions into account, and may be limited upon
adverse sight distance conditions.
4
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142STARTING AND OPERATING
The Electronic Stability Control/Traction Control
System (ESC/TCS) activates
The vehicle parking brake is applied
The Trailer Sway Control (TSC) activates
The driver switches ESC to Full Off mode
The braking temperature exceeds normal range (over -
heated)
The following conditions will only cancel the ACC system:
Driver seat belt is unbuckled at low speeds
Driver door is opened at low speeds
To Turn Off
The system will turn off and erase the set speed in
memory if:
The Adaptive Cruise Control (ACC) on/off button is
pushed
The Fixed Speed Cruise Control (if equipped) on/off
button is pushed
The ignition is placed in the OFF position
4WD Low is engaged
To Resume
If there is a set speed in memory, push the RES (resume)
button and remove your foot from the accelerator pedal.
The instrument cluster display will show the last set
speed.
Resume can be used at any speed above 20 mph
(32 km/h) when only Fixed Speed Cruise Control is
being used.
Resume can be used at any speed above 0 mph (0 km/h)
when ACC is active.
NOTE:
While in ACC mode, when the vehicle comes to a
complete stop longer than two seconds, the driver will
either have to push the RES (resume) button or press
the accelerator pedal to reengage the ACC system.
ACC cannot be resumed if there is a stationary vehicle
in front of your vehicle in close proximity.
To Vary The Speed Setting
To Increase Or Decrease The Set Speed
After setting a speed, you can increase the set speed by
pushing the SET (+) button, or decrease speed by pushing
the SET (-) button.
U.S. Speed (mph)
Pushing the SET (+), or SET (-) button once will result in
a 1 mph speed adjustment. Each subsequent tap of
the button results in an adjustment of 1 mph.
If the button is continually pushed, the set speed will
continue to adjust in 5 mph increments until the button
is released. The new set speed is reflected in the instru -
ment cluster display. Metric Speed (km/h)
Pushing the SET (+), or SET (-) button once will result in
a 1 km/h speed adjustment. Each subsequent tap of
the button results in an adjustment of 1 km/h.
If the button is continually pushed, the set speed will
continue to adjust in 10 km/h increments until the
button is released. The new set speed is reflected in
the instrument cluster display.
NOTE:When you override and push the SET (+) button or SET (-)
button, the new set speed will be the current speed of the
vehicle.
When ACC Is Active
When you use the SET (-) button to decelerate, if the
engine’s braking power does not slow the vehicle suffi -
ciently to reach the set speed, the brake system will
automatically slow the vehicle.
The ACC system decelerates the vehicle to a full stop
when following the vehicle in front. If your vehicle
follows the vehicle in front to a standstill, after two
seconds the driver will either have to push the RES
(resume) button, or apply the accelerator pedal to reen -
gage the ACC to the existing set speed.
The ACC system maintains set speed when driving
uphill and downhill. However, a slight speed change on
moderate hills is normal. In addition, downshifting may
occur while climbing uphill or descending downhill. This
is normal operation and necessary to maintain set
speed. When driving uphill and downhill, the ACC
system will cancel if the braking temperature exceeds
normal range (overheated).
WARNING!
The Resume function should only be used if traffic and
road conditions permit. Resuming a set speed that is
too high or too low for prevailing traffic and road
conditions could cause the vehicle to accelerate or
decelerate too sharply for safe operation. Failure to
follow these warnings can result in a collision and death
or serious personal injury.
23_WS_OM_EN_USC_t.book Page 142

STARTING AND OPERATING145
If weather conditions are not a factor, the driver should
examine the windshield and the camera located on the
back side of the inside rearview mirror. They may require
cleaning or removal of an obstruction.
When the condition that created limited functionality is no
longer present, the system will return to full functionality.
NOTE:If the “ACC Limited Functionality Clean Front Windshield”
message occurs frequently (e.g. more than once on every
trip) without any snow, rain, mud, or other obstruction,
have the windshield and forward facing camera inspected
at an authorized dealer.
SERVICE ACC WARNING
If the system turns off, and the instrument cluster display
reads “ACC Unavailable Service Required” or “Cruise
Unavailable Service Required”, there may be an internal
system fault or a temporary malfunction that limits ACC
functionality. Although the vehicle is still drivable under
normal conditions, ACC will be temporarily unavailable.
If this occurs, try activating ACC again later, following an
ignition cycle. If the problem persists, see an authorized
dealer.
Precautions While Driving With ACC
In certain driving situations, ACC may have detection
issues. In these cases, ACC may brake late or
unexpectedly. The driver needs to stay alert and may need
to intervene. The following are examples of these types of
situations:
TOWING A TRAILER
ACC while towing a trailer is recommended only with an
Integrated Trailer Brake Controller. Aftermarket trailer
brake controllers will not activate the trailer brakes when
ACC is braking.
OFFSET DRIVING
ACC may not detect a vehicle in the same lane that is
offset from your direct line of travel, or a vehicle merging
in from a side lane. There may not be sufficient distance
to the vehicle ahead. The offset vehicle may move in and
out of the line of travel, which can cause your vehicle to
brake or accelerate unexpectedly.
Offset Driving Condition Example
TURNS AND BENDS
When driving on a curve with ACC engaged, the system
may increase or decrease the vehicle speed for stability,
with no vehicle ahead detected. Once the vehicle is out of
the curve, the system will resume your original set speed.
This is a part of normal ACC system functionality.
NOTE:On tight turns ACC performance may be limited.
USING ACC ON HILLS
ACC performance may be limited when driving on hills.
ACC may not detect a vehicle in your lane depending on
the speed, vehicle load, traffic conditions, and the
steepness of the hill.
ACC Hill Example
4
23_WS_OM_EN_USC_t.book Page 145