2023 JEEP GRAND CHEROKEE Owners Manual

GETTING TO KNOW YOUR VEHICLE87
HOOD
OPENING THE HOOD
To open the hood, two latches must be released.

1. Pull the release lever located at the bottom of
the driver’s side of the instrument panel.

Hood Release
2. Reach under the hood from outside the
vehicle, move the safety latch to the left and
lift the hood.

Safety Latch Location

NOTE:
Vehicle must be at a stop and the gear selector
must be in PARK.
While lifting the hood, use both hands.
Before lifting the hood, check that the wiper
arms are not in motion and not in the lifted posi -
tion.
CLOSING THE HOOD
In one continuous motion, pull down on the front
edge of the hood with moderate force until the
angle is below the crossover point (where the gas
props are no longer resisting) and let the hood
continue to fall closed from its own inertia.
WARNING!
Be sure the hood is fully latched before driving
your vehicle. If the hood is not fully latched, it
could open when the vehicle is in motion and
block your vision. Failure to follow this warning
could result in serious injury or death.
2

23_WL_OM_EN_USC_t.book Page 87

88GETTING TO KNOW YOUR VEHICLE
LIFTGATE
TO UNLOCK/OPEN THE LIFTGATE
The power liftgate may be opened by
pushing the liftgate button on the key fob
or by pushing the electronic liftgate
release button.
Push the liftgate button on the key fob twice within
five seconds to open the power liftgate. Once the
liftgate is open, pushing the button twice within
five seconds a second time will close the liftgate.

Liftgate Entry

NOTE:
When you push the electronic liftgate release button,
either only the liftgate will unlock, or all the doors and
the liftgate will unlock, depending on the selected
setting in the Uconnect system
Ú
page 204.

NOTE:
Use the power door lock switch on either front
door trim panel or the key fob to lock and unlock
the liftgate.
The driver's door lock cylinder will not lock or
unlock the liftgate.
NOTE:The liftgate can also be opened manually by
pushing the electronic liftgate release button and
pulling upward in one fluid motion.
TO LOCK/CLOSE THE LIFTGATE
There are several different ways to close the
liftgate:
Manually (grab the liftgate closing handle and
pull in a downward motion)
Key fob
Hands-free (if equipped)
Liftgate close button in the cargo area
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the liftgate, pushing the Passive Entry
button located to the left of the electronic liftgate
release button, will lock the vehicle only.
If the liftgate is fully open, the liftgate can be closed
by pushing the liftgate close button located in the
cargo area on the left rear trim panel, near the
liftgate opening. If the liftgate is in motion, pushing
the liftgate close button a second time will reverse
the liftgate operation.

Liftgate Close Button

1 — Passive Entry Button
2 — Electronic Liftgate Release Button
WARNING!
Driving with the liftgate open can allow
poisonous exhaust gases into your vehicle. You
and your passengers could be injured by these
fumes. Keep the liftgate closed when you are
operating the vehicle.

23_WL_OM_EN_USC_t.book Page 88

GETTING TO KNOW YOUR VEHICLE89
ADJUSTABLE POWER LIFTGATE HEIGHT
The maximum height that the liftgate will open can
be adjusted and saved so that the liftgate will only
open to the desired height. To set a desired height,
proceed as follows:

1. Open the liftgate fully, then manually pull
down on the liftgate to the desired height.

2. Push and hold the liftgate close button, located on the left side trim panel inside the
cargo area, for three seconds. An audible
chime will be emitted to let you know the
height has been saved.
To set the saved height setting to a new setting,
proceed as follows:

1. Open the liftgate, then manually push the liftgate upward to its full open position.

2. Manually pull the liftgate down to the new desired height and hold the liftgate close
button for three seconds until the audible
chime is emitted. Power Liftgate Malfunction Procedure:

1. In the event of a power malfunction to the
liftgate, the liftgate can be released by
accessing the service release feature in the
latch. This can be done using a 3 mm
diameter screwdriver.

Liftgate Service Release

2. From inside the gate, an eyelet can be seen. Place the screwdriver in the eyelet.
3. Rotate the screwdriver handle to actuate the lever and release the latch.
4. If liftgate is left open for an extended period of time, the liftgate may need to be closed
manually to reset power liftgate functionality.
HANDS-FREE LIFTGATE — IF EQUIPPED

Hands-Free Liftgate Activation Zone
To open or close the liftgate using hands-free
activation, use a straight in and out kicking motion
under the vehicle activation zone in the general
location below the rear license plate. The activation
zone is about 1.8 ft (0.5 m) from side to side. Do not
move your foot sideways or in a sweeping motion or
the sensors may not detect the motion.

NOTE:The activation zone is the same for vehicles
equipped with or without a trailer tow package.
When a valid kicking motion is completed, the
liftgate will chime, the hazard lights will flash and
the liftgate will open after approximately one
second, or close after approximately three
seconds. These settings can be enabled or
disabled through Uconnect Settings Ú page 204.
2

23_WL_OM_EN_USC_t.book Page 89

90GETTING TO KNOW YOUR VEHICLE
NOTE:
Opening or closing the Hands-Free Liftgate
requires a valid Passive Entry key fob within 5 ft
(1.5 m) of the liftgate handle. If a valid Passive
Entry key fob is not within 5 ft (1.5 m), the lift -
gate will not respond to any kicks.
The Hands-Free Liftgate feature may be turned
on or off through the Uconnect system
Ú page 204.
The Hands-Free Liftgate feature should be
turned off during jacking, tire changing, manual
car wash, and vehicle service.
The Hands-Free Liftgate feature can be acti -
vated by any metallic object making a similar
in-and-out motion under the rear fascia/
bumper, such as cleaning using a metal broom.
The Hands-Free Liftgate will only operate when
the transmission is in PARK.
If anything obstructs the Hands-Free Liftgate
while it is opening or closing, the liftgate will
automatically reverse to the closed/open posi -
tion, provided it meets sufficient resistance.
There are pinch sensors attached to the side of
the liftgate opening. Light pressure anywhere
along these strips will cause the liftgate to
return to the open position.
If the power liftgate encounters multiple
obstructions within the same cycle, the system
will automatically stop. If this occurs, the liftgate
must be operated manually.
The power liftgate will release, but not power
open, in temperatures below −12°F (−24°C).
Be sure to remove any buildup of snow or ice
from the liftgate before opening the liftgate.
If the liftgate is left open for an extended period
of time (approximately one hour), the liftgate
may need to be closed manually to reset power
liftgate functionality. Gas props support the liftgate in the open position.
However, because the gas pressure drops with
temperature, it may be necessary to assist the
props when opening the liftgate in cold weather.
NOTE:Allow the power system to open the liftgate.
Manually pushing or pulling the liftgate may
activate the liftgate obstacle detection feature and
stop the power operation or reverse its direction.
CARGO AREA FEATURES
Cargo Storage
The load floor is designed for a maximum load of
300 lb (136 kg).
If equipped, there may be a removable storage bin
located on the left side of the rear cargo area.
WARNING!
Driving with the liftgate open can allow
poisonous exhaust gases into your vehicle.
You and your passengers could be injured by
these fumes. Keep the liftgate closed when
you are operating the vehicle.
If you are required to drive with the liftgate
open, make sure that all windows are closed,
and the climate control blower switch is set at
high speed. Do not use the recirculation
mode.
WARNING!
During power operation, personal injury or cargo
damage may occur. Ensure the liftgate travel
path is clear. Make sure the liftgate is closed
and latched before driving away.

23_WL_OM_EN_USC_t.book Page 90

GETTING TO KNOW YOUR VEHICLE91
(Continued)
Additional storage can be found under the storage
lid. To access the lower storage, lift the handle and
raise the storage lid.

Lift Storage Lid Handle

Cargo Tie-Down Hooks
The cargo tie-downs, located on the cargo area
sides, should be used to safely secure loads when
the vehicle is moving.
NOTE:The cargo tie-downs are designed for a maximum
load of 300 lb (136 kg).
Tie-Down Hooks (Vehicles With Third Row Seating)
Tie-Down Hooks (Vehicles Without Third Row Seating)

WARNING!
Cargo tie-downs are not safe anchors for a
child seat tether strap. In a sudden stop or
accident, a tie-down could pull loose and allow
the child seat to come loose. A child could be
badly injured. Use only the anchors provided
for child seat tethers.
To help protect against personal injury,
passengers should not be seated in the rear
cargo area. The rear cargo space is intended
for load carrying purposes only, not for
passengers, who should sit in seats and use
seat belts.
The weight and position of cargo and
passengers can change the vehicle center of
gravity and vehicle handling. To avoid loss of
control resulting in personal injury, follow these
guidelines for loading your vehicle:
Do not carry loads that exceed the load limits
described on the label attached to the left
door or left door center pillar.
Always place cargo evenly on the cargo floor.
Put heavier objects as low and as far forward
as possible.
2

23_WL_OM_EN_USC_t.book Page 91

92GETTING TO KNOW YOUR VEHICLE
Retractable Cargo Area Cover —
If Equipped
The purpose of this cover is for privacy, not to
secure loads. It will not prevent cargo from shifting
or protect passengers from loose cargo.
To cover the cargo area:

1. Grab the cover at the center handle and pull
over the cargo area.

2. Insert the pins on the ends of the cover into the slots in the pillar trim cover.
3. The liftgate may be opened with the cargo cover in place.
Rear Cargo Cover

Foldable Cargo Area Cover — If Equipped
The purpose of this cover is for privacy, not to
secure loads. It will not prevent cargo from shifting
or protect passengers from loose cargo.

Foldable Cargo Area Cover

To cover the cargo area:

1. Remove the folded cover from the storage pouch, and unfold using a twisting motion.

2. Insert the pins on the ends of the cover into the slots on each side of the pillar trim.Place as much cargo as possible in front of the
rear axle. Too much weight or improperly
placed weight over or behind the rear axle can
cause the vehicle to sway.
Do not pile luggage or cargo higher than the
top of the seatback. This could impair visibility
or become a dangerous projectile in a sudden
stop or accident.
WARNING!
WARNING!
In a collision, a loose cargo cover in the vehicle
could cause injury. It could fly around in a
sudden stop and strike someone in the vehicle.
Do not store the cargo cover on the cargo floor
or in the passenger compartment. Remove the
cover from the vehicle when taken from its
mounting. Do not store it in the vehicle.

23_WL_OM_EN_USC_t.book Page 92

GETTING TO KNOW YOUR VEHICLE93

Step 2

3. Hook the straps to the outside post of the rear head restraint on each side.

Step 3

NOTE:The liftgate may be opened with the cargo cover in
place.
To store the foldable cargo area cover, reverse the
installation steps and replace the cover into its
storage pouch.

Folding The Cargo Cover

ROOF LUGGAGE RACK — IF EQUIPPED
The crossbars and siderails are designed to carry
loads on vehicles equipped with a luggage rack.
The load must not exceed 150 lb (68 kg), and
should be uniformly distributed over the luggage
rack crossbars.
NOTE:See an authorized dealer to order and install
Mopar® crossbars built specifically for this roof
rack system.
Distribute cargo weight evenly on the roof rack
crossbars. The roof rack does not increase the
total load carrying capacity of the vehicle. Be sure
the total load of cargo inside the vehicle plus that
on the external rack does not exceed the maximum
vehicle load capacity. Place one crossbar in the
forward position. Place the rear crossbar in one of
the two rear optional positions based on the load
being secured.1 — Remove Cover From Vehicle
2 — Twist Cover
3 — Push Twisted Cover Inward
4 — Place Folded Cover In Pouch
WARNING!
In a collision, a loose cargo cover in the vehicle
could cause injury. It could fly around in a
sudden stop and strike someone in the vehicle.
Do not store the cargo cover on the cargo floor
or in the passenger compartment. Remove the
cover from the vehicle when taken from its
mounting. Do not store it in the vehicle.
2

23_WL_OM_EN_USC_t.book Page 93

94GETTING TO KNOW YOUR VEHICLE
(Continued)
To move the crossbars, loosen the attachments,
located at the upper edge of each crossbar,
approximately eight turns using the anti-theft
wrench provided with the Mopar® crossbars.
Then, move the crossbar to the desired position,
keeping the crossbars parallel to the rack frame.
Once the crossbar is in the desired position,
retighten with the wrench to lock the crossbar into
position.
NOTE:If any cargo (or any metallic object) is placed over
the satellite radio antenna (if equipped), you may
experience interruption of satellite radio reception.
For improved satellite radio reception, place the
rear crossbar in the forward of the two rear
crossbar positions.
WARNING!
Cargo must be securely tied down before driving
your vehicle. Improperly secured loads can fly off
the vehicle, particularly at high speeds, resulting
in personal injury or property damage. Follow
the roof rack cautions when carrying cargo on
your roof rack.
CAUTION!
To prevent damage to the roof of your vehicle,
do not carry any loads on the roof rack without
the crossbars installed. The load should be
secured and placed on top of the crossbars,
not directly on the roof. If it is necessary to
place the load on the roof, place a blanket or
some other protection between the load and
the roof surface.
To avoid damage to the roof rack and vehicle,
do not exceed the maximum roof rack load
capacity of 150 lb (68 kg). Always distribute
heavy loads as evenly as possible and secure
the load appropriately.
Long loads which extend over the windshield,
such as wood panels or surfboards, or loads
with large frontal area should be secured to
both the front and rear of the vehicle.
Travel at reduced speeds and turn corners
carefully when carrying large or heavy loads
on the roof rack. Wind forces, due to natural
causes or nearby truck traffic, can add sudden
upward lift to a load. This is especially true on
large flat loads and may result in damage to
the cargo or your vehicle.
The use of vehicle systems that would adjust
the ride heights (such as Selec-Terrain modes
Rock or Sand/Mud) is not recommended
when using the Roof Luggage Rack to carry a
load.
CAUTION!

23_WL_OM_EN_USC_t.book Page 94