GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
18 Keys, Doors, and Windows
Temporary Disable of Passive Locking
Temporarily disable passive locking by
pressing and holding
Kon the interior door
switch with a door open for at least
four seconds, or until three chimes are
heard. Passive locking will then remain
disabled until
Qon the interior door is
pressed, or until the vehicle is turned on.
Remote Left in Vehicle Alert
When the vehicle is turned off and an RKE
transmitter is left in the vehicle, the horn
will chirp three times after all doors are
closed. To view available settings for this
feature, touch the Settings icon on the
infotainment home page. Select “Vehicle”to
display the list of available options and
select “Remote Lock, Unlock, Start”.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open and
then all doors are closed, the vehicle will
check for RKE transmitters inside. If an RKE
transmitter is not detected, the Driver
Information Center (DIC) will display NO
REMOTE DETECTED and the horn will chirp
three times. This occurs only once each time
the vehicle is driven. To view available
settings for this feature, touch the Settings
icon on the infotainment home page. Select “Vehicle”
to display the list of available
options and select “Remote Lock, Unlock,
Start”.
Key Access
To access a vehicle with a dead transmitter
battery, see Door Locks023.Programming Transmitters to the Vehicle
Only RKE transmitters programmed to the
vehicle will work. If a transmitter is lost or
stolen, a replacement can be purchased and
programmed through your dealer. The
vehicle can be reprogrammed so that lost or
stolen transmitters no longer work. Each
vehicle can have up to eight transmitters
matched to it.
Programming with Recognized Transmitters
A new transmitter can be programmed to
the vehicle when there are two recognized
transmitters.
To program, the vehicle must be off and all
transmitters, both currently recognized and
new, must be with you.
1. Remove the key from a recognized transmitter.
2. Place the two recognized transmitters in the cupholder or on the passenger seat. 3. Insert the vehicle key into the key lock
cylinder on the driver door handle. Then
turn the key counterclockwise, to the
unlock position, five times within
10 seconds.
The DIC displays READY FOR REMOTE#3,
4, 5 ETC.
Transmitter Pocket without Bucket Seats
(Lower Compartment)
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Keys, Doors, and Windows 19
Transmitter Pocket with Bucket Seats
4. Place the new transmitter in the transmitter pocket/insert.
5. Press ENGINE START/STOP. When the transmitter is learned, the DIC display
will show that it is ready to program the
next transmitter.
6. Remove the transmitter from the transmitter pocket and press
KorQon
the transmitter.
To program additional transmitters,
repeat Steps 4–6.
When all additional transmitters are
programmed, press and hold ENGINE
START/STOP for approximately
12 seconds to exit programming mode. 7. Return the key back into the transmitter.
Programming without Recognized
Transmitters
If two currently recognized transmitters are
not available, follow this procedure to
program up to eight transmitters. This
feature is not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle must
be off and all transmitters to be
programmed must be with you. 1. Remove the vehicle key from the transmitter.
2. Insert the vehicle key into the key lock cylinder on the driver door handle; then
turn the key counterclockwise, to the
unlock position, five times within
10 seconds.
The DIC displays REMOTE LEARN
PENDING, PLEASE WAIT.
3. Wait for 10 minutes until the DIC displays PRESS ENGINE START BUTTON TO
LEARN, then press ENGINE START/STOP.
The DIC will again display REMOTE LEARN
PENDING, PLEASE WAIT. 4. Repeat Step 3 two additional times. After
the third time all previously known
transmitters will no longer work with the
vehicle. Remaining transmitters can be
relearned during the next steps.
The DIC should now display READY FOR
REMOTE # 1.
Transmitter Pocket without Bucket Seats
(Lower Compartment)
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
20 Keys, Doors, and Windows
Transmitter Pocket with Bucket Seats
5. Place the new transmitter in the transmitter pocket/insert.
6. Press ENGINE START/STOP. When the transmitter is learned, the DIC display
will show that it is ready to program the
next transmitter.
7. Remove the transmitter from the transmitter pocket/insert and press
Kor
Qon the transmitter.
To program additional transmitters,
repeat Steps 5–7.
When all additional transmitters are
programmed, press and hold ENGINE
START/STOP for approximately
12 seconds to exit programming mode. 8. Return the key back into the transmitter.
Starting the Vehicle with a Low
Transmitter Battery
If the transmitter battery is weak or if there
is interference with the signal, the DIC may
display NO REMOTE DETECTED or NO
REMOTE KEY WAS DETECTED PLACE KEY IN
TRANSMITTER POCKET THEN START YOUR
VEHICLE when starting the vehicle.
To start the vehicle:
Transmitter Pocket without Bucket Seats
(Lower Compartment)
Transmitter Pocket with Bucket Seats
1. Place the transmitter in the transmitter pocket/insert.
2. With the vehicle in P (Park) or N (Neutral) press the brake pedal and ENGINE
START/STOP.
Replace the transmitter battery as soon
as possible.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
22 Keys, Doors, and Windows
2. Insert a flat, thin object in the center ofthe transmitter to separate and remove
the back cover.
3. Lift the battery with a flat object.
4. Remove the battery.
5. Insert the new battery, positive sidetoward the back cover. Replace with a
CR2032 or equivalent battery.
6. Ensure that the silicone mat is correctly positioned with no gaps or wrinkles.
7. Set transmitter button side down on a hard surface and press the other half
straight down to force the halves
together.
8. Insert the key back into the RKE transmitter.
Remote Vehicle Start
If equipped with the remote start feature,
the climate control system will come on
when the vehicle is started remotely,
depending on the outside temperature.
The rear defog and heated and ventilated
seats, if equipped, may also come on. See
Heated and Ventilated Front Seats 056. To
view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select “Vehicle”to display the
list of available options and select “Comfort
and Convenience”.
If equipped, the automatic heated steering
wheel may also come on. See Heated
Steering Wheel 0105.
Laws in some communities may restrict the
use of remote starters. Check local
regulations for any requirements on remote
starting of vehicles.
Do not use remote start if the vehicle is low
on fuel. The vehicle may run out of fuel.
The vehicle cannot be remote started if:
.The RKE transmitter is inside the vehicle
or if the key is in the ignition.
.The hood is not closed.
.There is an emission control system
malfunction and the lamp is on.
.The ignition is in any mode other
than off.
.The hazard warning flashers are on.
.Two remote starts or a remote start with
an extension have been used.
.The vehicle is not in P (Park).
The engine will turn off during a remote
vehicle start if:
.The coolant temperature gets too high.
.The oil pressure gets low.
The RKE transmitter range may be reduced
while the vehicle is running.
Other conditions can affect the performance
of the transmitter. See Remote Keyless Entry
(RKE) System 012.
Starting the Engine Using Remote Start
1. Press and release
Q.
2. Immediately press and hold
/until the
turn signal lamps flash or for at least
four seconds.
When the vehicle starts, the parking
lamps will turn on. The doors will be
locked and the climate control system
may come on.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
54 Seats and Restraints
section. The memory recalls may be
cancelled at any time during the recall. See
“Cancel Memory Seating Recalls”later in this
section.
Identifying Driver Number
The vehicle identifies the current driver by
their remote key number 1–8. The current
remote key number may be identified by
Driver Information Center (DIC) welcome
message, “You are driver x for memory
recalls.” This message is displayed the first
few times the vehicle is turned on when a
different remote key is used. For Seat Entry
Memory to work properly, save positions to
the 1 or 2 memory button matching the
driver number of this welcome message. To
aid in identifying remote key IDs, it is
recommended to only carry one remote key
when entering the vehicle. Perform the
following if the welcome message is not
displayed:
1. Move all keys and remote keys away from the vehicle.
2. Start the vehicle with another remote key. A DIC welcome message should
display indicating the driver number of
the other remote key. Turn the vehicle
off and remove the other key or remote
key from the vehicle. 3. Start the vehicle with the initial key or
remote key. The DIC welcome message
should display the driver number of the
initial remote key.
Saving Seating Positions
Read these instructions completely before
saving memory positions.
To save preferred driving positions to
1 and 2: 1. Turn the vehicle on or to accessory mode. A DIC welcome message may
indicate the driver number of the current
remote key. See “Identifying Driver
Number” previously in this section.
2. Adjust all available memory features to the desired driving position.
3. Press and release SET; a beep will sound.
4. Immediately upon releasing SET, press and hold memory button 1 or 2 matching
the current Driver’s remote key number
until two beeps sound. If too much time
passes between releasing SET and
pressing 1 or 2, the two beeps will not
sound indicating memory position were
not saved. Repeat Steps 3 and 4 to try
again. 5. Repeat Steps 1–4 for the other remote
key 1 or 2 using the other 1 or 2 memory
button.
It is recommended to save the preferred
driving positions to both 1 and 2 if you are
the only driver.
To save the common exit seating position to
Bthat is used by all drivers for Manually
Recalling Seating Positions and Auto Seat
Exit Memory Recall features, repeat
Steps 1–4 using
B, the exit button.
Manually Recalling Seating Positions
Press and hold 1, 2, or
Bbutton until the
recall is complete, to recall the positions
previously saved to that button.
Manual Memory recall movement for 1, 2 or
Bbuttons may be initiated and will
complete to the saved memory position if
the vehicle is in or out of P (Park).
Enabling Automatic Recalls
.Seat Entry Memory moves the driver seat
to the selected 1 or 2 position when the
vehicle is started. Select Settings >
Vehicle > Seating Position > Seat Entry
Memory > ON or OFF. See “Auto Seat
Entry Memory Recall” later in this section.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
56 Seats and Restraints
Obstructions
If something has blocked the seat while
recalling a memory position, the recall may
stop. Remove the obstruction and try the
recall again. If the memory position still
does not recall, see your dealer.
Heated and Ventilated Front
Seats
{Warning
If temperature change or pain to the skin
cannot be felt, the seat heater may cause
burns. To reduce the risk of burns, use
care when using the seat heater,
especially for long periods of time. Do
not place anything on the seat that
insulates against heat, such as a blanket,
cushion, cover, or similar item. This may
cause the seat heater to overheat. An
overheated seat heater may cause a burn
or may damage the seat.Heated and Ventilated Seat Buttons Shown,Heated Seat Buttons Similar
If equipped, the buttons are on the center
stack. To operate, the engine must be
running.
Press
Ior+to heat the driver or
passenger seatback only.
Press
Jorzto heat the driver or
passenger seat cushion and seatback.
Press
Cor{to ventilate the driver or
passenger seat.
The indicator light on the button comes on
when this feature is on. Press the button once for the highest
setting. With each press of the button, the
seat will change to the next lower setting,
and then to the off setting. The indicator
lights next to the buttons indicate three for
the highest setting and one for the lowest.
If the heated seats are on high, their level
may automatically be lowered after
approximately 30 minutes.
Remote Start Heated and Ventilated Seats
If equipped, the heated seats will turn on
automatically during a remote start if it is
cold outside and the ventilated seats will
turn on automatically if it is hot outside.
If equipped, the heated steering wheel will
turn on automatically during a remote start
if it is cold outside. The heated and
ventilated seat indicators and heated
steering wheel indicator may come on
during this operation.
The heated and ventilated seats and heated
steering wheel may cancel when the vehicle
is started. These features can be manually
selected after the vehicle is turned on.
The temperature performance of an
unoccupied seat may be reduced. This is
normal.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
72 Seats and Restraints
{Warning
If the airbag readiness light ever comes
on and stays on, it means that
something may be wrong with the airbag
system. To help avoid injury to yourself
or others, have the vehicle serviced right
away. SeeAirbag Readiness Light 0119
for more information, including important
safety information.
If the On Indicator Is Lit for a Child
Restraint
The passenger sensing system is designed to
turn off the front outboard passenger
frontal airbag if the system determines that
an infant is present in a child restraint. If a
child restraint has been installed and the ON
indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such as blankets, cushions, seat
covers, seat heaters, or seat massagers. 4. Reinstall the child restraint following the
directions provided by the child restraint
manufacturer and refer to Securing Child
Restraints (With the Seat Belt in the
Center Front Seat) 099 or
Securing Child Restraints (With the Seat
Belt in the Rear Seat) 092 or
Securing Child Restraints (With the Seat
Belt in the Front Passenger Seat) 096.
Make sure the seat belt retractor is
locked by pulling the shoulder belt all
the way out of the retractor when
installing the child restraint, even if the
child restraint is equipped with a seat
belt lock off. When the retractor lock is
set, the belt can be tightened but not
pulled out of the retractor.
5. If, after reinstalling the child restraint and restarting the vehicle, the ON
indicator is still lit, turn the vehicle off.
Then slightly recline the vehicle seatback
and adjust the seat cushion,
if adjustable, to make sure that the
vehicle seatback is not pushing the child
restraint into the seat cushion.
Also make sure the child restraint is not
trapped under the vehicle head restraint.
If this happens, adjust the head restraint.
See Head Restraints 049. 6. Restart the vehicle.
The passenger sensing system may or may
not turn off the airbag for a child in a child
restraint depending upon the child’s size.
It is better to secure child restraints in the
rear seat. Consider using another vehicle to
transport the child when a rear seat is not
available. Never put a rear-facing child
restraint in the front seat, even if the ON
indicator is not lit.
If the Off Indicator Is Lit for an
Adult-Sized Occupant
If a person of adult size is sitting in the
front outboard passenger seat, but the OFF
indicator is lit, it could be because that
person is not sitting properly in the seat or
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Seats and Restraints 73
that the child restraint locking feature is
engaged. Use the following steps to allow
the system to detect that person and enable
the front outboard passenger frontal airbag:1. Turn the vehicle off.
2. Remove any additional material from the seat, such as blankets, cushions, seat
covers, seat heaters, or seat massagers.
3. Place the seatback in the fully upright position.
4. Have the person sit upright in the seat, centered on the seat cushion, with legs
comfortably extended.
5. If the shoulder portion of the belt is pulled out all the way, the child restraint
locking feature will be engaged. This
may unintentionally cause the passenger
sensing system to turn the airbag off for
some adult-sized occupants. If this
happens, unbuckle the belt, let the belt
go back all the way, and then buckle the
belt again without pulling the belt out
all the way.
6. Restart the vehicle and have the person remain in this position for two to
three minutes after the ON indicator
is lit.{Warning
If the front outboard passenger airbag is
turned off for an adult-sized occupant,
the airbag will not be able to inflate and
help protect that person in a crash,
resulting in an increased risk of serious
injury or even death. An adult-sized
occupant should not ride in the front
outboard passenger seat, if the passenger
airbag OFF indicator is lit.
Additional Factors Affecting System
Operation
Seat belts help keep the passenger in
position on the seat during vehicle
maneuvers and braking, which helps the
passenger sensing system maintain the
passenger airbag status. See “Seat Belts”
and “Child Restraints” in the Index for
additional information about the importance
of proper restraint use.
A thick layer of additional material, such as
a blanket or cushion, or aftermarket
equipment such as seat covers, seat heaters,
and seat massagers can affect how well the
passenger sensing system operates. We
recommend that you not use seat covers or
other aftermarket equipment except when approved by GM for your specific vehicle.
See
Adding Equipment to the
Airbag-Equipped Vehicle 074 for more
information about modifications that can
affect how the system operates.
The ON indicator may be lit if an object,
such as a briefcase, handbag, grocery bag,
laptop, or other electronic device, is put on
an unoccupied seat. If this is not desired,
remove the object from the seat.
{Warning
Stowing articles under the passenger seat
or between the passenger seat cushion
and seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the Airbag-Equipped
Vehicle
Airbags affect how the vehicle should be
serviced. There are parts of the airbag
system in several places around the vehicle.
Your dealer and the service manual have
information about servicing the vehicle and
the airbag system. To purchase a service
manual, see Publication Ordering
Information 0404.