GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 8
Seats and Restraints . . . . . . . . . . . . . . . . . . . . 49
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Instruments and Controls . . . . . . . . . . . . . . 104
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Infotainment System . . . . . . . . . . . . . . . . . . . 148
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . 196
Driving and Operating . . . . . . . . . . . . . . . . . 203
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Service and Maintenance . . . . . . . . . . . . . . . 384
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 392
Customer Information . . . . . . . . . . . . . . . . . . 396
Reporting Safety Defects . . . . . . . . . . . . . . . 404
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Connected Services . . . . . . . . . . . . . . . . . . . . . 413
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 416
Introduction
California Proposition 65 Warning
Litho in U.S.A.
Part No. 84883882 A First Printing©2022 General Motors LLC. All Rights Reserved.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Introduction 3
A circle with a slash through it is a safety
symbol which means“Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.” Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components Properly
P:Do Not Apply High Pressure Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock Location
+:Fuses
j:ISOFIX/LATCH System Child Restraints
Q:Keep Fuse Block Covers Properly
Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*: Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7:Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
h:Risk of Electrical Fire
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
6 Introduction
1. Tow/Haul Mode (On Some Models). SeeDriver Mode Control 0243.
Automatic Transfer Case Control (If
Equipped). See Four-Wheel Drive 0234.
Driver Mode Control 0243 (If Equipped).
2. Air Vents 0201.
3. Head-Up Display (HUD) 0132 (If
Equipped).
4. Turn Signal Lever. See Turn and
Lane-Change Signals 0143.
Windshield Wiper/Washer 0106.
5. Instrument Cluster 0111.
6. Shift Lever. See Automatic Transmission
0 230.
Range Selection Mode. See Manual Mode
0 232.
7. Light Sensor. See Automatic Headlamp
System 0141.
8. Infotainment Controls. See Overview
0 149.
9. Climate Control Systems 0196 (If
Equipped).
Dual Automatic Climate Control System
0 197 (If Equipped).
10. Heated and Ventilated Front Seats 056
(If Equipped). 11.XPark Assist Switch (If Equipped). See
Assistance Systems for Parking or Backing
0 248.
5Power Release Tailgate (If
Equipped). See Tailgate026.
|Hazard Warning Flashers 0142.
gTraction Control/Electronic Stability
Control 0241.
-DC/AC Switch. See Power Outlets
0 107.
@Lane Departure Warning (LDW) 0262
(If Equipped).
5Hill Descent Control Switch (If
Equipped). See Hill Descent Control (HDC)
0 242.
jPower Assist Steps 033 (If
Equipped).
LExpress Window Down Button (If
Equipped). See Power Windows 044.
Tow/Haul Mode 0234 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement.
Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement. 12. Power Outlet (Alternating Current) (If
Equipped). See Power Outlets0107.
13. Power Outlets 0107.
14. USB Port 0158.
15. Wireless Charging 0109 (If Equipped).
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0276.
17. ENGINE START/STOP. See Ignition
Positions (Key Access) 0221 or
Ignition Positions (Keyless Access) 0223.
18. Steering Wheel Controls 0151 (If
Equipped).
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0128 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0130.
19. Horn 0106.
20. Hood Release. See Hood0303.
21. Steering Wheel Adjustment 0105 (Out
of View).
22. Cruise Control 0244.
Forward Collision Alert (FCA) System
0 257 (If Equipped).
Heated Steering Wheel 0105 (If
Equipped).
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Introduction 7
23. Data Link Connector (DLC) (Out of View).SeeMalfunction Indicator Lamp (Check
Engine Light) 0120.
24. Electric Parking Brake 0239.
25. Fog Lamps 0143 (If Equipped).
Instrument Panel Illumination Control
0 145.
Exterior Cargo Lamps 0144.
Exterior Lamp Controls 0139.
Task Lighting 0144 (If Equipped).
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Keys, Doors, and Windows 9
{Warning
If the key is unintentionally rotated while
the vehicle is running, the ignition could
be moved out of the RUN position. This
could be caused by heavy items hanging
from the key ring, or by large or long
items attached to the key ring that could
be contacted by the driver or steering
wheel. If the ignition moves out of the
RUN position, the engine will shut off,
braking and steering power assist may be
impacted, and airbags may not deploy.
To reduce the risk of unintentional
rotation of the ignition key, do not
change the way the ignition key and
Remote Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and RKE
transmitter, if equipped, are designed to
work together as a system to reduce the
risk of unintentionally moving the key out
of the RUN position. The ignition key has a
small hole to allow attachment of the
provided key ring. It is important that any replacement ignition keys have a small hole.
See your dealer if a replacement key is
required.
The combination and size of the rings that
came with your keys were specifically
selected for your vehicle. The rings are
connected to the key like two links of a
chain to reduce the risk of unintentionally
moving the key out of the RUN position. Do
not add any additional items to the ring
attached to the ignition key. Attach
additional items only to the second ring,
and limit added items to a few essential
keys or small, light items no larger than an
RKE transmitter.
Interference from radio-frequency
identification (RFID) tags may prevent the
key from starting the vehicle. Keep RFID
tags away from the key when starting the
vehicle.
The key is used for the ignition, all door
locks, and the glove box.
If equipped with memory seats, keys 1 and 2
are linked to seating positions of memory 1
or 2. See
Memory Seats 053.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
10 Keys, Doors, and Windows
Programming Keys
Follow these procedures to program up to
eight keys to the vehicle.
Programming with Two Recognized Keys
To program a new key:1. Insert the original, already programmed key in the ignition and turn the
ignition on.
2. Turn the ignition off, and remove the key.
3. Quickly, within five seconds, insert the second original already programmed key
in the ignition and turn the ignition on.
4. Turn the ignition off, and remove the key.
5. Insert the key to be programmed and turn the ignition on within five seconds.
6. After a few seconds, the security light will turn off once the key has been
programmed.
7. Repeat Steps 1–5 if additional keys are to be programmed.
If a key is lost or damaged, see your dealer
to have a new key made. Programming without Recognized Keys
Program a new key to the vehicle when a
recognized key is not available. Canadian
regulations require that owners see their
dealer.
If two currently recognized keys are not
available, follow this procedure to program
the first key.
This procedure will take approximately
30 minutes to complete for the first key.
The vehicle must be off and all of the keys
you wish to program must be with you.
1. Insert the new vehicle key into the ignition.
2. Turn the ignition on. The security light will come on.
3. Wait 10 minutes until the security light turns off.
4. Turn the ignition off.
5. Repeat Steps 2–4 two more times. After the third time, turn the ignition on; the
key is learned and all previously known
keys will no longer work with the
vehicle. 6. To learn a second key, turn the ignition
off, insert the second key to be learned,
and turn the ignition on.
After two keys are learned, the remaining
keys can be learned by following the
procedure in “Programming with Two
Recognized Keys.”
The key has a bar-coded key tag that the
dealer or qualified locksmith can use to
make new keys. Store this information in a
safe place, not in the vehicle.
See your dealer if a replacement key or
additional key is needed.
If it becomes difficult to turn a key, inspect
the key blade for debris. Periodically clean
with a brush or pick.
If locked out of the vehicle, see Roadside
Assistance Program 0399.
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See OnStar Overview
0 408.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
34 Keys, Doors, and Windows
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.
Vehicle Alarm System
The indicator light, on the instrument panel
near the windshield, indicates the status of
the system.
Off :Alarm system is disarmed.
On Solid : Vehicle is secured during the
delay to arm the system.
Fast Flash : Vehicle is unsecured. A door or
the hood is open. Slow Flash :
Alarm system is armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
.With a door open, pressQon the
interior of the door.
3. After 30 seconds, the alarm system will arm and the indicator light will begin to
slowly flash. Pressing
Qon the RKE
transmitter a second time will bypass
the 30-second delay and immediately
arm the alarm system.
The vehicle alarm system will not arm if the
doors are locked with the key.
If the driver door is opened without first
unlocking with the RKE transmitter, the horn
will chirp and the lights will flash to indicate
pre-alarm. If the vehicle is not started,
or the door is not unlocked by pressing
K
on the RKE transmitter during the 10-second
pre-alarm, the alarm will be activated.
The alarm will also be activated if a
passenger door or the hood is opened
without first disarming the system. When
the alarm is activated, the turn signals flash and the horn sounds for about 30 seconds.
The alarm system will then re-arm to
monitor for the next unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the RKE transmitter.
.Start the vehicle.
To avoid setting off the alarm by mistake:
.Lock the vehicle after all occupants have
exited.
.Always unlock a door with the RKE
transmitter.
Unlocking the driver door with the key
will not disarm the system or turn off the
alarm.
How to Detect a Tamper Condition
IfKis pressed on the RKE transmitter and
the horn chirps three times, an alarm
occurred previously while the alarm system
was armed.
If the alarm has been activated, a message
will appear on the DIC.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Keys, Doors, and Windows 35
Steering Column Lock
If equipped, the steering column lock is a
theft-deterrent device. This feature locks the
steering column when the vehicle is turned
off and the driver door is opened, or when
the driver door is opened and then the
vehicle is turned off. The steering column
unlocks when the vehicle is turned on.
The Driver Information Center (DIC) may
display one of these messages:
.A message to service the steering column
lock indicates that an issue has been
detected with the column lock feature
and the vehicle should be serviced.
.A message that the steering column is
locked indicates that the engine is
running, but the steering column is still
locked. It is normal for the column to be
locked during a remote start, but the
column should unlock after the brake
pedal is pressed and the vehicle is started.
No message will display during a remote
start.
.A message that the steering wheel must
be turned and the vehicle must be started
again indicates that the column lock
mechanism is bound, the column locking
device was unable to unlock the steeringcolumn, and the vehicle did not start.
If this happens, immediately turn the
steering wheel from side to side to
unbind the column lock. If this does not
unlock the steering column, turn the
vehicle off and open the driver door to
reset the system. Then turn the vehicle
on and immediately turn the steering
wheel side to side for about 15 seconds.
In some cases, it may take significant
force to unbind the column.
To keep the steering column from binding,
straighten the front wheels before turning
off the vehicle.
Immobilizer
See Radio Frequency Statement 0404.
Immobilizer Operation
This vehicle has a passive theft-deterrent
system. The system does not have to be manually
armed or disarmed.
The vehicle is automatically immobilized
when the vehicle is turned off.
The system is automatically disarmed when
the ignition is turned from off to on.
The security light, in the instrument cluster,
comes on if there is a problem with arming
or disarming the theft-deterrent system.
The system has one or more RKE
transmitters matched to an immobilizer
control unit in your vehicle. Only a correctly
matched RKE transmitter will start the
vehicle. If the transmitter is ever damaged,
you may not be able to start your vehicle.
When trying to start the vehicle, the
security light may come on briefly when the
ignition is turned on. If the engine does not
start and the security light stays on, there is
a problem with the system. Turn the
ignition off and try again.
If the vehicle will not change ignition modes
(ACC/ACCESSORY, on, off), and the RKE
transmitter appears to be undamaged, try
another transmitter. Or, you may try placing
the transmitter in the transmitter pocket