Locating the Key Readers...........................73
Opening and Closing the Flip Key...........73
Removing the Key Blade.............................74
Sounding the Panic Alarm.........................74
Locating Your Vehicle...................................74
Changing the Remote Control Battery -Vehicles With: Flip Key............................74
Changing the Remote Control Battery -Vehicles With: Push Button Start........75
Replacing a Lost Key or Remote Control...........................................................................77
Programming the Remote Control -Vehicles With: Flip Key.............................77
Programming the Remote Control -Vehicles With: Push Button Start.......78
Keys and Remote Controls –Troubleshooting........................................80
Doors and Locks
Operating the Doors From Outside YourVehicle............................................................81
Operating the Doors From Inside YourVehicle............................................................81
Autounlock......................................................82
Autolock...........................................................82
Mislock..............................................................82
Doors and Locks Audible Warnings.......82
Doors and Locks – Troubleshooting..........................................................................83
Keyless Entry
Keyless Entry Limitations...........................85
Keyless Entry Settings.................................85
Using Keyless Entry......................................85
Keyless Entry – Troubleshooting............86
Keyless Entry Videos...................................86
Keyless Entry Keypad
What Is the Keyless Entry Keypad..........87
Keyless Entry Keypad Limitations...........87
Locating the Keyless Entry Keypad........87
Keyless Entry Keypad Master AccessCode...............................................................87
Keyless Entry Keypad Personal AccessCodes............................................................88
Using the Keyless Entry Keypad..............88
Keyless Entry Keypad – Troubleshooting..........................................................................89
Keyless Entry Keypad Videos...................89
Easy Entry and Exit
How Does Easy Entry and Exit Work..........................................................................90
Switching Easy Entry and Exit On andOff..................................................................90
Tailgate - Vehicles With:Manual Tailgate
Tailgate Precautions.....................................91
Opening the Tailgate....................................91
Removing and Installing the Tailgate...........................................................................91
Tailgate Step...................................................92
Tailgate Videos...............................................93
Tailgate - Vehicles With:Power Tailgate
Tailgate Precautions....................................94
Opening the Tailgate...................................94
Closing the Tailgate.....................................94
Removing and Installing the Tailgate..........................................................................95
Tailgate Step...................................................96
Tailgate – Troubleshooting........................97
Tailgate Videos..............................................98
Tailgate - Vehicles With:Remote Power TailgateRelease
Tailgate Precautions....................................99
Opening the Tailgate...................................99
Removing and Installing the Tailgate..........................................................................99
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Note:Do not leave a key card in hightemperatures. This can damage the keycard, causing it to no longer function.
Locking and Unlocking YourVehicle
Tap your key card on the exteriorkey reader, over the keyless entrykeypad, to lock or unlock thedriver door. If your vehicle is locked and youtap your key card on the key reader, yourvehicle unlocks. If your vehicle is unlockedand you tap your key card on the keyreader, your vehicle locks. See Locatingthe Key Readers (page 73).
Note:The key reader only works when usedin close proximity with a compatible keycard. The key reader may not function if youhold the key card more than 1.6 in (4 cm)away.
Note:Hold your key card over the exteriorkey reader for a few seconds to lock orunlock all doors.
Note:Only Ford issued key cards arecompatible with your vehicle.
Starting Your Vehicle
Using the Exterior Key Reader
You can start your vehicle without havingto tap your key card on the interior keyreader if you press the ignition switchwithin 60 seconds of unlocking yourvehicle using the exterior key reader.
1.Tap your key card on the exterior keyreader, over the keyless entry keypad,to unlock your vehicle. See Locatingthe Key Readers (page 73).
2.Enter your vehicle.
3.Fully press the brake pedal.
4.Press the push button ignition switch.See Starting and Stopping theEngine (page 202).
Using the Interior Key Reader
1.Tap your key card on the key reader. Atone sounds from your vehicle whenthe key reader recognizes the key card.See Locating the Key Readers (page73).
2.Fully press the brake pedal.
3.Press the push button ignition switch.See Starting and Stopping theEngine (page 202).
Adding and Deleting Key Cards
Your vehicle comes with two near fieldcommunication-enabled key cards,referred to as factory key cards.
You can purchase additional key cards andadd them to your vehicle at any time.These are considered user key cards andare not the same as factory key cards.Contact an authorized dealer to purchaseuser key cards.
Note:A single key card can be associatedwith multiple vehicles.
Note:You cannot add or delete factory keycards. Only authorized service technicianscan add or delete factory key cards.
Note:Make sure you install FordPass onyour mobile device and activate FordPassConnect on your vehicle.
Adding a Key Card
1.Start your vehicle with any key.
2.Press Settings on the touchscreen.
3.Press Vehicle.
4.Press Keys.
5.Press Add Key Card.
6.Follow the prompts on thetouchscreen.
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Note:You need two factory keys in yourvehicle to complete the setup of a digitalkey. Factory keys are the keys that camewith your vehicle.
Sharing a Digital Key
You can share keys to other users from theowner phone by using Apple Wallet orGoogle Wallet.
Note:Check with your device'smanufacturer for the latest information onsharing a key.
Deleting a Digital Key
Deleting Your Own Digital Key
You can delete your digital key from yourown device by using Apple Wallet orGoogle Wallet.
Note:Check with your device'smanufacturer for the latest information ondeleting a key.
Deleting a Shared Key Remotely
You can delete a shared key remotely fromthe owner phone by using Apple Wallet orGoogle Wallet.
Note:Check with your device'smanufacturer for the latest information ondeleting a key.
Deleting All Digital Keys
1.Start your vehicle with a factory key.
Note:A factory key is a key that came withyour vehicle.
2.Perform a system reset. SeePerforming a System Reset (page584).
Note:If you have added user key cards toyour vehicle, the reset deletes those as well.
Locking and Unlocking YourVehicle
Tap your device on the exteriorkey reader, over the keyless entrykeypad, to lock or unlock thedriver door. See Locating the KeyReaders (page 73).
If your vehicle is locked and you tap yourdevice on the key reader, your vehicleunlocks. If your vehicle is unlocked and youtap your device on the key reader, yourvehicle locks.
Note:Hold your device over the exterior keyreader for a few seconds to lock or unlockall doors.
Starting Your Vehicle
Using the Exterior Key Reader
You can start your vehicle without havingto tap your device on the interior key readerif you press the ignition switch within 60seconds of unlocking your vehicle usingthe exterior key reader.
1.
Tap your key card or digitalkey on the key reader, over the keylessentry keypad. See Locating the KeyReaders (page 73).
2.Enter your vehicle.
3.Fully press the brake pedal.
4.Press the push button ignition switch.See Starting and Stopping theEngine (page 202).
Using the Interior Key Reader
1.Fully press the brake pedal.
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2.
Tap your key card or digitalkey on the key reader. A tone soundsfrom your vehicle when the device isrecognized. See Locating the KeyReaders (page 73).
3.Press the push button ignition switch.See Starting and Stopping theEngine (page 202).
Frequently Asked Questions
My device's battery is dead, why can Inot use it to unlock or start my vehicle?
•Your device's battery has beendepleted for too long or you haveadditional authentication enabled onyour device. For additional backupsecurity, carry a key card with you.
LOCATING THE KEY READERS
The exterior key reader is inside the keylessentry keypad.
The interior key reader is on theinstrument panel, below thepush button ignition switch.
OPENING AND CLOSING THE
FLIP KEY
Opening Your Flip Key
Press the round button on the remotecontrol to extend the flip key.
Note:Inspect the key blade for debris.Periodically clean with a brush.
Closing Your Flip Key
Press and hold the round button on theremote control to fold the key blade whennot in use.
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2.Switch the ignition from off to on. Keepthe ignition on for at least threeseconds, but no more than 10 seconds.
3.Switch the ignition off and remove thefirst coded key from the ignition.
4.After three seconds but within 10seconds of switching the ignition off,insert the second previously coded keyinto the ignition.
5.Switch the ignition from off to on. Keepthe ignition on for at least threeseconds, but no more than 10 seconds.
6.Switch the ignition off and remove thesecond previously programmed codedkey from the ignition.
7.After three seconds but within 10seconds of switching the ignition offand removing the previouslyprogrammed coded key, insert the newun–programmed key into the ignition.
8.Switch the ignition from off to on. Keepthe ignition on for at least six secondsuntil you hear the door locks cycle.
9.Remove the newly programmed codedkey from the ignition.
The key starts the engine if programmingis successful. You can operate the keylessremote entry system with the new remotecontrol with integrated key.
If programming was not successful, wait20 seconds and repeat Steps 1 through 8.If you are still unsuccessful, take yourvehicle to an authorized dealer.
Note:You can program a maximum of sixcoded remote controls to your vehicle.
PROGRAMMING THE REMOTE
CONTROL - VEHICLES WITH:
PUSH BUTTON START
General Information
You must have two previouslyprogrammed remote controls inside yourvehicle and the new unprogrammedremote controls readily accessible. Contactan authorized dealer to have the spareremote control programmed if twopreviously programmed remotes are notavailable. Make sure that your vehicle isoff before beginning this procedure. Makesure that you close all the doors beforebeginning and that they remain closedthroughout the procedure. Perform allsteps within 30 seconds of starting thesequence. Stop and wait for at least oneminute before starting again if you performany steps out of sequence.
Read and understand the entire procedurebefore you begin.
Note:You can program a maximum of fourremote controls to your vehicle.
Note:If your programmed remote controlsare lost or stolen and you do not have anextra coded remote, you need to have yourvehicle towed to an authorized dealer. Storean extra programmed remote away fromyour vehicle in a safe place to help preventany inconvenience. Contact an authorizeddealer to purchase additional spare orreplacement remotes.
Steps for Programming Your SpareRemote Control
Note:Your vehicle is equipped with one ofthe following center consoles.
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KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft(1 m) from the front door handles and thetailgate.
The system could not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issueswith the remote control frequencies.
•The remote control is too close tometal objects or electronic devices, forexample keys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On andOff
1.Switch the ignition on using an originalkey that has not been created as aMyKey.
2.Press Settings on the touchscreen.
3.Press Vehicle Settings.
4.Press Locks.
Reprogramming the UnlockingFunction
You can enable the two-stage unlockingfunction allowing you to unlock only thedriver door when you touch the unlocksensor.
Press and hold both the lock and unlockbuttons on the remote control for fourseconds to disable or enable two-stageunlocking.
If you program the unlocking function sothat only the driver door unlocks, you canunlock all of the other doors from insideyour vehicle using the power door lockcontrol. You can unlock individual doorsby pulling the interior door handles onthose doors.
Keyless Detection Alert (If Equipped)
Displays a message in the instrumentcluster if no valid key is detected and alsosounds the horn when you exit your vehiclewith a key, after the last door is closed andyour keyless vehicle is in run, indicating yourvehicle is still on.
You can switch the audible alert on or off.
1.Press Settings on the touchscreen.
2.Press Vehicle.
3.Switch Key Detection Alert On or Off.
USING KEYLESS ENTRY
Unlocking the Doors
With your passive key within 3 ft (1 m) ofyour vehicle, touch the unlock sensor onthe back of the door handle for a briefperiod and then pull on the door handle tounlock, being careful not to touch the locksensor at the same time or pull on the doorhandle too quickly. The intelligent accesssystem requires a brief delay toauthenticate your passive key.
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Locking the Doors
With your passive key within 3 ft (1 m) ofyour vehicle, touch the outer door handlelock sensor for approximately one secondto lock, being careful not to touch theunlock sensor on the back of the doorhandle at the same time. After locking, youcan immediately pull on the door handleto confirm locking occurred withoutinadvertently unlocking.
KEYLESS ENTRY –
TROUBLESHOOTING
KEYLESS ENTRY – FREQUENTLYASKED QUESTIONS
Why does the keyless entry system notfunction?
If the system does not function it maybe limited. See Keyless EntryLimitations (page 85). If the systemstill does not function use the remotecontrol or the key blade to lock andunlock your vehicle.
Why can I not lock my vehicle?
If you electronically lock your vehiclewith a rear door or the tailgate open,the system searches for a passive keyinside your vehicle after you close thelast door. If the system detects a key,all doors unlock indicating that a keyis inside. Your vehicle locks if anotherpassive key is within the detectionrange after you close the last door.
KEYLESS ENTRY VIDEOS
Using Intelligent Access with Push-buttonStart Video Link
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WHAT IS THE KEYLESS ENTRY
KEYPAD
The keyless entry keypad allows you tolock and unlock your vehicle using thekeypad on the window trim.
KEYLESS ENTRY KEYPAD
LIMITATIONS
The system may not function if:
•The vehicle battery has no charge.
LOCATING THE KEYLESS
ENTRY KEYPAD
The keypad is near the driver window andilluminates when you touch it.
KEYLESS ENTRY KEYPAD
MASTER ACCESS CODE
What is the Master Access Code
The master access code is a factory-setfive-digit entry code. You can operate thekeypad with the master access code atany time. The master access code can bedisplayed in the instrument cluster displayand is available from an authorized dealer.
Displaying the Master Access Codein the Instrument Cluster Display
Read and understand the following beforeyou begin the process.
•You must have two previouslyprogrammed remote controls insideyour vehicle.
•Make sure that your vehicle is off.
•Make sure that you close all the doorsand that they remain closedthroughout the procedure.
Perform all steps within 30 seconds ofstarting the sequence. If you perform anyof the steps out of sequence, stop and waitfor at least one minute before startingagain.
Note:Do not place the device on thewireless accessory charging area during theprocedure.
1.Access the backup slot. SeeAccessing the Passive Key BackupPosition (page 209).
2.Place the first intelligent access keyinto the backup slot.
3.Press the push button ignition switchonce and wait for a few seconds.
4.Press the push button ignition switchagain and remove the intelligent accesskey from the center console.
5.Insert the second programmed key intothe backup slot in the center console,then press the push button ignitionswitch.
The factory-set code appears in theinstrument cluster display for a fewseconds.
Note:The code may not display until afterany other warning messages display.
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