Contacting Us
Contacting Us..................................................19
Introduction
About This Publication.................................21
Using This Publication.................................22
Symbols Glossary
Symbols Used on Your Vehicle................23
Data Privacy
Data Privacy....................................................26
Service Data.....................................................27
Event Data........................................................27
Settings Data..................................................28
Connected Vehicle Data.............................28
Mobile Device Data.......................................29
Emergency Call System Data...................29
Environment
Protecting the Environment.....................30
Visual Search
Steering Wheel................................................31
Instrument Panel...........................................32
Vehicle Interior................................................33
Front Exterior..................................................34
Rear Exterior....................................................35
Child Safety
Child Safety Precautions............................36
Child Restraint Anchor Points...................37
Child Restraints..............................................39
Installing Child Restraints..........................40
Booster Seats.................................................47
Child Safety Locks - Crew Cab/SuperCab.....................................................49
Seatbelts
Seatbelt Precautions...................................50
Fastening and Unfastening the Seatbelts............................................................................51
Sensitive Locking Mode..............................52
Automatic Locking Mode...........................52
Adjusting the Seatbelts DuringPregnancy....................................................53
Adjusting the Seatbelt Height..................53
Adjusting the Seatbelt Length.................54
Seatbelt Reminder.......................................54
Checking the Seatbelts..............................56
Seatbelt Extensions.....................................56
Airbags
How Do the Front Airbags Work..............57
How Do the Side Airbags Work................57
How Does the Safety Canopy™ Work..........................................................................58
Airbag Precautions.......................................59
Switching the Passenger Airbag On andOff..................................................................60
Properly Adjusting the Driver and FrontPassenger Seats.......................................64
Children and Airbags...................................64
Crash Sensors and Airbag Indicator......65
Disposing of Airbags....................................66
911 Assist
What Is 911 Assist..........................................67
How Does 911 Assist Work.........................67
Emergency Call Requirements.................67
Emergency Call Limitations......................68
911 Assist Videos...........................................68
Keys and Remote Controls
Remote Control Limitations.....................69
Using the Remote Control.........................69
Using the Key Cards.....................................69
Using Digital Key.............................................71
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WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
We respect your privacy and arecommitted to protecting it. Theinformation contained in this publicationwas correct at the time of release, but astechnology rapidly changes, werecommend that you visit the local Fordwebsite for the latest information.
Your vehicle has electronic control unitsthat have data recording functionality andthe ability to permanently or temporarilystore data. This data could includeinformation on the condition and status ofyour vehicle, vehicle maintenancerequirements, events and malfunctions.The types of data that can be recorded aredescribed in this section. Some of the datarecorded is stored in event logs or errorlogs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority orthrough a legal process. Such informationcould be used by them in legal proceedings.
Data recorded includes, for example:
•Operating states of systemcomponents, for example fuel level,tire pressure and battery charge level.
•Vehicle and component status, forexample wheel speed, deceleration,lateral acceleration and seatbeltstatus.
•Events or errors in essential systems,for example headlamps and brakes.
•System responses to driving situations,for example airbag deployment andstability control.
•Environmental conditions, for exampletemperature.
Some of this data, when used incombination with other information, forexample an accident report, damage to avehicle or eyewitness statements, couldbe associated with a specific person.
Services That We Provide
If you use our services, we collect and usedata, for example account information,vehicle location and driving characteristics,that could identify you. We transmit thisdata through a dedicated, protectedconnection. We only collect and use datato enable your use of our services to whichyou have subscribed, with your consent orwhere permitted by law. For additionalinformation, see the terms and conditionsof the services to which you havesubscribed.
For additional information about ourprivacy policy, refer to the local Fordwebsite.
Services That Third PartiesProvide
We recommend that you review the termsand conditions and data privacyinformation for any services equipped withyour vehicle or to which you subscribe. Wetake no responsibility for services that thirdparties provide.
Where equipped, SiriusXM with 360L coulduse the modem. To disable, turn off theSiriusXM with 360L or Vehicle Connectivitysetting. See Enabling and Disabling theModem (page 548).
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SERVICE DATA
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, for example, your contact information,to offer you products or services that mayinterest you. Data may be provided to ourservice providers such as part suppliersthat may help diagnose malfunctions, andwho are similarly obligated to protect data.We retain this data only as long asnecessary to perform these functions or tocomply with law. We may provideinformation where required in response toofficial requests to law enforcement orother government authorities or thirdparties acting with lawful authority or courtorder, and such information may be usedin legal proceedings. For U.S. only (ifequipped), if you choose to use connectedapps and services, you consent that certaindiagnostic information may also beaccessed electronically by Ford MotorCompany and Ford authorized servicefacilities, and that the diagnosticinformation may be used to provideservices to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer youproducts and services that may interest
you, where permitted by law. For Canadaonly, for more information, please reviewthe Ford of Canada privacy policy atwww.ford.ca, including our U.S. datastorage and use of service providers inother jurisdictions who may be subject tolegal requirements in Canada, the UnitedStates and other countries applicable tothem, for example, lawful requirements todisclose personal information togovernmental authorities in thosecountries.
EVENT DATA
This vehicle is equipped with an event datarecorder. The main purpose of an eventdata recorder is to record, in certain crashor near crash-like situations, such as anairbag deployment or hitting a roadobstacle; this data will assist inunderstanding how a vehicle’s systemsperformed. The event data recorder isdesigned to record data related to vehicledynamics and safety systems for a shortperiod of time, typically 30 seconds or less.
The event data recorder in this vehicle isdesigned to record such data as:
•How various systems in your vehiclewere operating.
•Whether or not the driver andpassenger seatbelts werebuckled/fastened.
•How far (if at all) the driver wasdepressing the accelerator and/or thebrake pedal.
•How fast the vehicle was traveling.
•Where the driver was positioning thesteering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
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MOBILE DEVICE DATA
If you connect a mobile device to yourvehicle, you can display data from yourdevice on the touchscreen for example,music and album art. You can share yourvehicle data with mobile apps on yourdevice through the system. See AppRequirements (page 575).
The mobile apps function operates by yourconnected device sending data to us in theUnited States. The data is encrypted andincludes, for example, the vehicleidentification number of your vehicle, theSYNC module serial number, odometer,enabled apps, usage statistics anddebugging information. We retain it onlyas long as necessary to provide the service,to troubleshoot, for continuousimprovement and to offer you productsand services that may be of interest to youaccording to your preferences and whereallowed by law.
If you connect a cell phone to the system,the system creates a profile that links tothat cell phone. The cell phone profileenables more mobile features and efficientoperation. The profile contains, forexample data from your phonebook, readand unread text messages and call history,including history of calls when your cellphone was not connected to the system.
If you connect a media device, the systemcreates and retains a media device indexof supported media content. The systemalso records a short diagnostic log ofapproximately 10 minutes of all recentsystem activity.
The cell phone profile, media device indexand diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when youconnect your cell phone or media device.If you no longer plan to use the system oryour vehicle, we recommend you use thesystem reset function to erase the storedinformation. See Performing a SystemReset (page ?).
System data cannot be accessed withoutspecial equipment and access to yourvehicle's module.
For additional information about ourprivacy policy, refer to the local Fordwebsite.
Note:To find out if your vehicle hasconnectivity technology, visitwww.FordConnected.com.
EMERGENCY CALL SYSTEM
DATA
When the emergency call system is active,it may disclose to emergency services thatyour vehicle has been in a crash involvingthe deployment of an airbag or activationof the fuel pump shut-off. Certain versionsor updates to the emergency call systemmay also be capable of electronically orverbally disclosing to emergency servicesoperators your vehicle location or otherdetails about your vehicle or crash to assistemergency services operators to providethe most appropriate emergency services.If you do not want to disclose thisinformation, do not activate the emergencycall system.
Note:You cannot deactivate emergencycall systems that are required by law.
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WARNING: Do not attempt toservice, repair, or modify thesupplementary restraint system orassociated components. Failure tofollow this instruction could result inpersonal injury or death.
WARNING: Several airbag systemcomponents get hot after inflation. Toreduce the risk of injury, do not touchthem after inflation.
WARNING: If a supplementaryrestraint system component hasdeployed, it will not function again. Havethe system and associated componentsinspected as soon as possible. Failure tofollow this instruction could result inpersonal injury or death.
SWITCHING THE PASSENGER
AIRBAG ON AND OFF
WARNING: Even with advancedrestraints systems, properly restrainchildren 12 and under in a rear seatingposition. Failure to follow this couldseriously increase the risk of injury ordeath.
WARNING: The front passengerairbag is not designed to offer protectionto an occupant in the center seatingposition.
WARNING: Your vehicle may havean airbag deactivation switch. Beforedriving, always look at the switch tomake sure it is in the appropriateposition. Failure to put the switch in theproper position can increase the risk ofserious injury or death in a crash.
The front passenger airbag on and offswitch has indicators that illuminate,indicating that the front passenger frontalairbag is either on or off. The indicators arenear the center of the instrument panel.
Note:The indicators illuminate for a shortperiod of time when you switch the ignitionon to confirm it is functional.
Passenger AirbagPassenger Airbag StatusIndicatorSwitch Position
DisabledOFF: IlluminatedOff
ON: Not Illuminated
EnabledOFF: Not IlluminatedOn
ON: Illuminated
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Switching the Passenger AirbagOff
WARNING: If the light does notilluminate when the passenger airbagswitch is off and you switch the ignitionon, have the passenger airbag switchserviced immediately by a qualifiedtechnician.
WARNING: To avoid switching onthe airbag, always remove the ignitionkey with the switch in the off position.
WARNING: If your vehicle has rearseats, always transport children who are12 and younger in the rear seat. Alwaysuse seatbelts and child restraintsproperly. Do not place a child in a rearfacing infant seat in the front seat unlessyour vehicle is equipped with an airbagon and off switch and the passengerairbag is turned off. This is because theback of the infant seat is too close to theinflating airbag and the risk of a fatalinjury to the infant when the airbaginflates is substantial.
The passenger airbag on and off switch isin the glovebox.
1.Insert the ignition key, turn the switchto OFF and hold in OFF while removingthe key.
2.When you switch the ignition on, thepassenger airbag off light illuminatesbriefly, momentarily shuts off and thenswitches back on. This indicates thatthe passenger airbag is deactivated.
Switching the Passenger AirbagOn
WARNING: The seatbelts for thedriver and right front passenger seatingpositions are specifically designed tooperate together with the airbags incertain types of crashes. When youswitch off your airbag, you not only losethe protection of the airbag, you alsomay reduce the effectiveness of yourseatbelt system. If the passenger doesnot meet the requirements stated in theNational Highway Traffic SafetyAdministration or Transport Canadadeactivation criteria, switching off theairbag can increase the risk of seriousinjury or death in a crash.
WARNING: If your vehicle has rearseats, always transport children who are12 and younger in the rear seat. Alwaysuse seatbelts and child restraintsproperly. Do not place a child in a rearfacing infant seat in the front seat unlessyour vehicle is equipped with an airbagon and off switch and the passengerairbag is turned off. This is because theback of the infant seat is too close to theinflating airbag and the risk of a fatalinjury to the infant when the airbaginflates is substantial.
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WARNING: If the passenger airbagoff light is illuminated when thepassenger airbag switch is on and theignition is on, have the passenger airbagswitch serviced immediately by aqualified technician.
The passenger airbag remains off until youswitch it back on.
1.Insert the ignition key and turn theswitch to ON.
2.The passenger airbag off light brieflyilluminates when you switch theignition on. This indicates that thepassenger airbag is operational.
The passenger side airbag should alwaysbe on, and the passenger airbag off lightshould not be illuminated, unless thepassenger is a person who meets therequirements stated either in Category 1, 2or 3 of the National Highway Traffic SafetyAdministration or Transport Canadadeactivation criteria which follows.
The vast majority of drivers and passengersare much safer with an airbag thanwithout. To do their job and reduce the riskof life threatening injuries, airbags mustopen with great force, and this force canpose a potentially deadly risk in somesituations, particularly when a front seatoccupant is not properly buckled up. Themost effective way to reduce the risk ofunnecessary airbag injuries withoutreducing the overall safety of the vehicleis to make sure all occupants are properlyrestrained in the vehicle, especially in thefront seat. This provides the protection ofseatbelts and permits the airbags toprovide the additional protection they weredesigned to provide. If you choose todeactivate your airbag, you are losing thevery significant risk reducing benefits ofthe airbag and you are also reducing theeffectiveness of the seatbelts. Seatbeltsin modern vehicles are designed to workas a safety system with the airbags.
National Highway Traffic SafetyAdministration DeactivationCriteria-Excluding Canada
WARNING: This vehicle has specialenergy management seatbelts for thedriver and right front passenger. Theseparticular seatbelts are specificallydesigned to work with airbags to helpreduce the risk of injury in a crash. Theenergy management seatbelt gives orreleases additional seatbelt webbing insome accidents to reduce theconcentration of force on an occupant'schest and to reduce the risk of certainbone fractures and injuries to underlyingorgans. In a crash, if the airbag is off, thisenergy management seatbelt mightpermit the passenger wearing theseatbelt to move forward enough tohave a serious or fatal injury. The more
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severe the crash, and the heavier theoccupant, the greater the risk. Make surethe airbag is on for any passenger whodoes not qualify under the NationalHighway Traffic Safety Administrationdeactivation criteria.
1.Infant. An infant, less than 1 year old,must ride in the front seat because:
•The vehicle has no rear seat.
•The vehicle has a rear seat too smallto accommodate a rear-facing infantseat.
•The infant has a medical conditionwhich, according to the infant'sphysician, makes it necessary for theinfant to ride in the front so that thedriver can constantly monitor thechild's condition.
2.Children age 1 to 12. Children age 1 to12 must ride in the front seat because:
•The vehicle has no rear seat.
•Although children ages 1 to 12 ride inthe rear seat(s) whenever possible,children ages 1 to 12 sometimes mustride in the front because no space isavailable in the rear seat(s) of yourvehicle.
•The child has a medical conditionwhich, according to the child'sphysician, makes it necessary for thechild to ride in the front seat so that thedriver can constantly monitor thechild's condition.
3. Medical condition. A passenger has amedical condition which, according to hisor her physician:
•Causes the passenger airbag to posea special risk for the passenger.
•Makes the potential harm from thepassenger airbag in a crash greaterthan the potential harm from turningoff the airbag and allowing thepassenger, even if belted, to hit thedashboard or windshield in a crash.
Transport Canada DeactivationCriteria-Canada Only
WARNING: This vehicle has specialenergy management seatbelts for thedriver and right front passenger. Theseparticular seatbelts are specificallydesigned to work with airbags to helpreduce the risk of injury in a crash. Theenergy management seatbelt gives orreleases additional seatbelt webbing insome accidents to reduce theconcentration of force on an occupant'schest and to reduce the risk of certainbone fractures and injuries to underlyingorgans. In a crash, if the airbag is off, thisenergy management seatbelt mightpermit the passenger wearing theseatbelt to move forward enough tohave a serious or fatal injury. The moresevere the crash, and the heavier theoccupant, the greater the risk. Make surethe airbag is on for any passenger whodoes not qualify under the TransportCanada deactivation criteria.
1.Infant: An infant, less than 1 year old,must ride in the front seat because:
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