
Hills, mountains, tall buildings, bridges,tunnels, freeway overpasses, parkinggarages, dense tree foliage andthunderstorms can interfere with yourreception.
When you pass a ground-basedbroadcast-repeating tower, a strongersignal may overtake a weaker one andcould result in the audio system muting.Your display could show an error messageto indicate the interference.
LOCATING THE SATELLITE RADIOIDENTIFICATION NUMBER
1.Select SiriusXM as the audio source.
2.Tune to channel 0.
SELECTING A CHANNEL
Manually Selecting a Channel
Press the button to find theprevious or next available radiochannel.
Linear Tuner
The linear tuner is displayed whenmanually selecting a channel. You canswipe left or right on the linear tunercarousel to navigate through the channellist. Tap on a channel title to listen to it.
Using Direct Tune
1.Press the channel up or down buttonto open the linear tuner screen.
2.Press Direct Tune to open the numberpad.
3.Enter the channel you prefer.
Using Browse
1.Press Browse.
2.Select a channel.
SATELLITE RADIO SETTINGS
Subscription
Your subscription status is displayed. Youcan subscribe or manage your subscriptiondirectly from the touchscreen.
SiriusXM Favorites
While you are listening to SiriusXM, you cansave favorites by:
•Tapping the currently tuned channelor show logo on the SiriusXM audioscreen.
•Tuning to a channel or show you wantto save as a favorite. Navigate to theSiriusXM Favorites screen and pressthe Add Current button. The currentlytuned channel or show is saved as afavorite.
•Saving a radio preset. This saves thecurrently tuned SiriusXM channel orshow as a favorite
Note:Requires a trial or active subscriptionto use.
Listening History
Listening history is a list of recently listenedto SiriusXM content. You can view, manageand reset the listening history using thecontrols on the touchscreen.
Note:Requires a trial or active subscriptionto use.
Help and Support
You can contact SiriusXM Customer Caredirectly from SYNC and view informationrequired to manage your SiriusXM account.
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AUDIO SYSTEM – TROUBLESHOOTING
AUDIO SYSTEM – INFORMATION MESSAGES
Satellite Radio Troubleshooting
Recommended ActionPotential EffectsError Message
Internet connectivity isturned off. See ConnectedVehicle (page 548).
Internet streaming and OnDemand shows are unavail-able and some SiriusXMfeatures are disabled.
Connectivity Disabled
SYNC attempts to connect.See Satellite Radio Limit-ations (page 557).Switch toa satellite connection for thecurrent channel if the optionis available.
Audio system may mute.Switch to Satellite buttonmay be displayed on theSiriusXM audio screen if thechannel is also available viasatellite.
No Internet
Antenna may be obstructedor satellite reception is weakin your location. See Satel-lite Radio Limitations(page 557).Switch to aninternet connection for thecurrent channel if the optionis available.
Audio system may mute.Switch to Internet buttonmay be displayed on theSiriusXM audio screen if thechannel is also available viastreaming.
No Satellite Signal
Allow some time for theaudio to load or tune to adifferent channel.
Audio system may mutewhile the audio attempts toload.
Slow Network Connection
A temporary update may bein progress. Allow some timebefore retrying to tune to thechannel. If the issuecontinues, the channel mayno longer be available.
Audio system may mute.Radio may tune to adifferent channel.
Channel Unavailable
A temporary update may bein progress. Allow some timebefore retrying to play theepisode. If the issuecontinues, the episode mayno longer be available.
Audio system may mute.Radio may tune to adifferent channel.
Episode Unavailable
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Recommended ActionPotential EffectsError Message
Allow some time and retrythe action.Audio system may mute.Radio may tune to adifferent channel.
Something went wrong
Your subscription hasexpired or you have not yetsubscribed for access to thelisted content. Navigate toSubscription under theSatellite Radio Settingsmenu. If you have an activesubscription which includesthe listed channel or contentand you see this error, youmay need to refresh yourradio. To refresh your Siri-usXM radio, visit www.siri-usxm.com/refresh in the US,or www.siriusxm.ca/refreshin Canada.You may need to provideyour SiriusXM Radio identific-ation number. SeeLocating the SatelliteRadio IdentificationNumber (page 558).
Cannot listen to selectedcontent. Content mayappear grayed out and somefeatures may be disabled.
Subscribe to Listen
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Recommended ActionPotential EffectsError Message
Your subscription does notinclude access to the listedcontent. You may need toupgrade your subscription.Navigate to Subscriptionunder the Satellite RadioSettings menu. If you havean active subscription whichincludes the listed channelor content and you see thiserror, you may need torefresh your radio. To refreshyour SiriusXM radio, visitwww.siriusxm.com/refreshin the US, or www.siri-usxm.ca/refresh in Canada.You may need to provideyour SiriusXM Radio identific-ation number. SeeLocating the SatelliteRadio IdentificationNumber (page 558).
Cannot listen to selectedcontent. Content mayappear grayed out and somefeatures may be disabled.
Upgrade to Listen
Content is not available inyour location or SiriusXM isunable to determine yourlocation. Tuning to adifferent channel mayresolve the issue.
Audio may mute. Not avail-able in your location orUnable to determine yourlocation may be displayed.
Location Restricted Content
The Block Explicit Contentfilter is turned on. Navigateto Listener Settings underthe Satellite Radio Settingsmenu to access the BlockExplicit Content filter.Navigate to ListenerSettings. See SatelliteRadio Settings (page 558).
Audio may mute. Radio maytune to a different channel.Channel Blocked
If issue persists, you mayneed to visit an authorizeddealer for service.
Audio may mute. Access toSiriusXM features may beunavailable.
Antenna Problem or Hard-ware Problem
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Recommended ActionPotential EffectsError Message
Allow SiriusXM some timeto complete updating.Audio may mute.SiriusXM Updating...
No action necessary. Ifloading time is longer thanusual, See Satellite RadioSettings (page 558).
Audio may mute. Contentmay be temporarily unavail-able while loading.
Loading...
No action necessary. AllowSiriusXM some time to finishloading.
Audio may mute. Contentand controls may betemporarily unavailable.
SiriusXM Loading...
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Vehicle Software Update
See Software Update Indicators (page583).
Wireless Accessory Charger
Wireless accessory chargeractive.
FEATURE BAR
The feature bar is located on the bottomof the display and allows you to accessvehicle features.
Press to use the radio, a USB, amedia player or a Bluetooth®device.
Press to make calls and accessthe phonebook on your cellphone.
Press to use the navigationsystem.
Press to replace this button witha shortcut to a feature or setting.
Press to search for and usecompatible apps on your iOS orAndroid device.
Press to adjust system settings.
Press to view features.
Note:The icon may be different dependingon your vehicle.
INFORMATION ON DEMAND
SCREEN
The information on demand screendisplays cards on the side of the displayand allows you to see information fromdifferent features.
Press the button to view the nextcard.
Press the button to view theprevious card.
Press the button to viewavailable cards.
On some screens, you can swipe a cardtoward the center of the screen to movethe content into the main screen.
REBOOTING THE CENTER
DISPLAY
You can reboot the center display usingthe controls on the steering wheel.
1.Simultaneously press and hold theseek forward and audio system powerbutton for 10 seconds.
CENTER DISPLAY OVERVIEW
VIDEOS
SYNC® 4 — Super Duty® Basic Interactions
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HOW DO PERSONAL PROFILES
WORK
You can create multiple personal profilesenabling users to personalize vehiclesettings such as seats and mirrors, as wellas non-positional settings like radio,navigation and driver assist systemsettings. Positional settings are saved byholding a memory seat button.Non-positional settings are saved whenyou change a setting while a profile isactive.
ENABLING OR DISABLING
PERSONAL PROFILES
1.Press Settings on the touchscreen.
2.Press Personal Profiles.
3.Switch Personal Profiles on or off.
When enabled:
•Unlocking a door with a remote controlor mobile device that is not linked to adriver profile does not change theactive profile, but remains in the lastknown profile. It does not change thepositional settings.
•Pressing a memory seat button that isnot linked to a driver profile or saved toa preset setting does not change theactive profile, but remains in the lastknown profile. It does not change thepositional settings.
•Pressing a memory seat button that isnot linked to a driver profile but is savedto a preset setting does not change theactive profile, but remains in the lastknown profile. It recalls the positionalsettings that you saved to that memoryseat button.
When disabled:
•Unlocking a door with a remote controlor mobile device does not recall anynon-positional settings but still recallspositional settings from the driverprofile which the remote control ormobile device is linked to.
•Pressing a memory seat button that isnot linked to a driver profile or saved toa preset setting does not change thepositional or non-positional settings.
•Pressing a memory seat button that islinked to a driver profile or has savedto a preset setting recalls the positionalsettings that you saved to that memoryseat button.
CREATING A PERSONAL
PROFILE
You can create one profile for each presetmemory seat button. There is also a guestprofile.
Note:The guest profile consists of existingsettings when there is no driver profilecreated. After you create a driver profile, theguest profile serves as an additional driverprofile.
1.Press Settings on the touchscreen.
2.Press Personal Profiles.
3.Press Add Profile.
4.Follow the prompts on the display.
LINKING OR UNLINKING A
PERSONAL PROFILE
You can link your profile to a remotecontrol, mobile device, or digital key so thatyour settings are activated when you usethe remote control, mobile device, or digitalkey to turn on the vehicle.
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For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
We will repair or replace any properlyauthorized dealer-installed Ford OriginalAccessory found to be defective infactory-supplied materials or workmanshipduring the warranty period, as well as anycomponent damaged by the defectiveaccessories.
We will warrant your Ford OriginalAccessory through the warranty thatprovides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Ford Licensed Accessories are theaccessory manufacturer's designs. Themanufacturer develops and thereforewarrants Ford Licensed Accessories, anddoes not design or test these accessoriesto Ford Motor Company engineeringrequirements. Contact an authorized Forddealer for the manufacturer’s limitedwarranty details, and request a copy of theFord Licensed Accessories product limitedwarranty from the accessory manufacturer.
For maximum vehicle performance, keepthe following information in mind whenadding accessories or equipment to yourvehicle:
•When adding accessories, equipment,passengers and luggage to yourvehicle, do not exceed the total weightcapacity of the vehicle or of the frontor rear axle (GVWR or GAWR asindicated on the Safety ComplianceCertification label). Ask an authorizeddealer for specific weight information.
•The Federal CommunicationsCommission (FCC) and CanadianRadio TelecommunicationsCommission (CRTC) regulate the useof mobile communications systemsthat are equipped with radiotransmitters, for example two-wayradios, telephones and theft alarms.Any such equipment installed in yourvehicle should comply with FederalCommunications Commission (FCC)and Canadian RadioTelecommunications Commission(CRTC) regulations and should beinstalled only by an authorized dealer.
•An authorized dealer needs to installmobile communications systems.Improper installation may harm theoperation of your vehicle, particularlyif the manufacturer did not design themobile communication systemspecifically for automotive use.
•If you or an authorized Ford dealer addany non-Ford electrical or electronicaccessories or components to yourvehicle, you may adversely affectbattery performance and durability. Inaddition, you may also adversely affectthe performance of other electricalsystems in the vehicle.
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