
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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T type tires have some additionalinformation beyond those of Ptype tires; these differences aredescribed below:
A.T: Indicates a type of tire,designated by the Tire and RimAssociation, that is intended fortemporary service on cars, sportutility vehicles, minivans and lighttrucks.
B.145: Indicates the nominalwidth of the tire in millimetersfrom sidewall edge to sidewalledge. In general, the larger thenumber, the wider the tire.
C.80: Indicates the aspect ratiowhich gives the tire's ratio ofheight to width. Numbers of 70 orlower indicate a short sidewall.
D.D: Indicates a diagonal type tire.
R: Indicates a radial type tire.
E.16: Indicates the wheel or rimdiameter in inches. If you changeyour wheel size, you will have topurchase new tires to match thenew wheel diameter.
Location of the Tire Label
You will find a Tire Labelcontaining tire inflation pressureby tire size and other importantinformation located on the B-Pillaror the edge of the driver’s door.
Inflating Your Tires
Safe operation of your vehiclerequires that your tires areproperly inflated. Remember thata tire can lose up to half of its airpressure without appearing flat.
Every day before you drive, checkyour tires. If one looks lower thanthe others, use a tire gauge tocheck pressure of all tires andadjust if required.
At least once a month and beforelong trips, inspect each tire andcheck the tire pressure with a tiregauge (including spare, ifequipped). Inflate all tires to theinflation pressure recommendedby Ford Motor Company.
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How Temperature Affects Your TirePressure
The tire pressure monitoring systemmonitors tire pressure in each pneumatictire. While driving in a normal manner, atypical passenger tire inflation pressurecould increase about 2–4 psi (14–28 kPa)from a cold start situation. If the vehicle isstationary overnight with the outsidetemperature significantly lower than thedaytime temperature, the tire pressurecould decrease about 3 psi (21 kPa) for adrop of 30°F (17°C) in ambienttemperature. This lower pressure valuecould be detected by the tire pressuremonitoring system as being significantlylower than the recommended inflationpressure and activate the system warninglight for low tire pressure. If the low tirepressure warning light is on, visually checkeach tire to verify that no tire is flat. If oneor more tires are flat, repair as necessary.Check the air pressure in the road tires. Ifany tire is under-inflated, carefully drivethe vehicle to the nearest location whereair can be added to the tires. Inflate all thetires to the recommended inflationpressure.
CHANGING A ROAD WHEEL (IF
EQUIPPED)
WARNING: If the tire pressuremonitor sensor becomes damaged itmay not function.
Note:You should only use tire sealants inroadside emergencies as they may causedamage to the tire pressure monitoringsystem sensor.
Note:The tire pressure monitoring systemindicator light illuminates when the sparetire is in use. To restore the full function ofthe monitoring system, all road wheelsequipped with tire pressure monitoringsensors must be mounted on the vehicle.
If you get a flat tire when driving, do notapply the brake heavily. Instead, graduallydecrease your speed. Hold the steeringwheel firmly and slowly move to a safeplace on the side of the road.
Have a flat serviced by an authorizeddealer in order to prevent damage to thetire pressure monitoring system sensors.See Tire Pressure Monitoring System(page 326). Replace the spare tire with aroad tire as soon as possible. Duringrepairing or replacing of the flat tire, havethe authorized dealer inspect the tirepressure monitoring system sensor fordamage.
Dissimilar Spare Wheel and TireAssembly Information
WARNING: Failure to follow theseguidelines could result in an increasedrisk of loss of vehicle control, injury ordeath.
If you have a dissimilar spare wheel andtire, then it is intended for temporary useonly. This means that if you need to use it,you should replace it as soon as possiblewith a road wheel and tire assembly thatis the same size and type as the road tiresand wheels that were originally providedby Ford. If the dissimilar spare tire or wheelis damaged, it should be replaced ratherthan repaired.
A dissimilar spare wheel and tire assemblyis defined as a spare wheel and tireassembly that is different in brand, size orappearance from the road tires and wheelsand can be one of three types:
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1.T-type mini-spare: This spare tirebegins with the letter T for tire size andmay have Temporary Use Only molded inthe sidewall.
2.Full-size dissimilar spare with labelon wheel: This spare tire has a label onthe wheel that states: THIS WHEEL ANDTIRE ASSEMBLY FOR TEMPORARY USEONLY.
When driving with one of the dissimilarspare tires listed above, do not:
•Exceed 50 mph (80 km/h).
•Load the vehicle beyond maximumvehicle load rating listed on the SafetyCompliance Label.
•Use snow chains on the end of thevehicle with the dissimilar spare tire.
•Use more than one dissimilar spare tireat a time.
•Use commercial car washingequipment.
•Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tireslisted above at any one wheel location canlead to impairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
3.Full-size dissimilar spare withoutlabel on wheel
When driving with the full-size dissimilarspare wheel and tire assembly, do not:
•Exceed 75 mph (120 km/h).
•Use more than one dissimilar sparewheel and tire assembly at a time.
•Use commercial car washingequipment.
•Use snow chains on the end of thevehicle with the dissimilar spare wheeland tire assembly.
The usage of a full-size dissimilar sparewheel and tire assembly can lead toimpairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
When driving with the full-size dissimilarspare wheel and tire assembly additionalcaution should be given to:
•Driving vehicles with a load on thecargo rack.
Drive cautiously when using a full-sizedissimilar spare wheel and tire assemblyand seek service as soon as possible.
Tire Change Procedure
WARNING: To help prevent yourvehicle from moving when changing awheel, shift the transmission into park(P), set the parking brake and use anappropriate block or wheel chock tosecure the wheel diagonally opposite tothe wheel being changed. For example,when changing the front left wheel,place an appropriate block or wheelchock on the right rear wheel.
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8.Loosen each wheel lug nut one-halfturn counterclockwise but do notremove them until the wheel is raisedoff the ground.
Note:Jack at the specified locations toavoid damage to the vehicle.
9.The vehicle jacking points are shownhere, and can be identified by thetriangle markings on the vehicle. Detailsare depicted on the warning label onthe jack.
10.Place the jack at the jacking pointnext to the tire you are changing. Turnthe jack handle clockwise until thewheel is completely off the ground.
11.Remove the lug nuts with the lugwrench.
12.Replace the flat tire with the sparetire, making sure the valve stem isfacing outward. Reinstall lug nutsuntil the wheel is snug against thehub. Do not fully tighten the lug nutsuntil the wheel has been lowered.
13.Lower the wheel by turning the jackhandle counterclockwise.
14.Remove the jack and fully tighten thelug nuts in the order shown. SeeTechnical Specifications (page336).
15.To store the folded wrench on thejack, engage the bracket of the jackbase on the wrench feature as shown.Swing the wrench upwards andadjust the height of the jack until thepin engages the hole. Tighten the hexnut clockwise by hand until secure.
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