Contacting Us
Contacting Us..................................................15
Introduction
About This Publication.................................17
Using This Publication.................................18
Symbols Glossary
Symbols Used on Your Vehicle.................19
Data Privacy
Data Privacy.....................................................22
Service Data....................................................23
Event Data........................................................23
Settings Data..................................................24
Connected Vehicle Data.............................24
Mobile Device Data.......................................25
Emergency Call System Data...................25
Environment
Protecting the Environment......................26
Visual Search
Steering Wheel...............................................27
Instrument Panel - Excluding: GT...........28
Instrument Panel - GT.................................29
Center Console - GT....................................30
Vehicle Interior - Excluding: GT.................31
Vehicle Interior - GT......................................32
Front Exterior - Excluding: GT...................33
Front Exterior - GT........................................34
Rear Exterior - Excluding: GT....................35
Rear Exterior - GT..........................................36
Child Safety
Child Safety Precautions............................37
Child Restraint Anchor Points..................38
Child Restraints..............................................39
Installing Child Restraints..........................40
Booster Seats.................................................45
Child Safety Locks.........................................47
Seatbelts
Seatbelt Precautions...................................48
Fastening and Unfastening the Seatbelts..........................................................................49
Sensitive Locking Mode..............................50
Automatic Locking Mode...........................50
Adjusting the Seatbelts DuringPregnancy.....................................................51
Adjusting the Seatbelt Height...................51
Seatbelt Reminder.........................................51
Checking the Seatbelts...............................53
Seatbelt Extensions.....................................54
Personal Safety System™
What Is the Personal Safety System..........................................................................55
How Does the Personal Safety SystemWork...............................................................55
Personal Safety System Components..........................................................................55
Airbags
How Do the Front Airbags Work..............56
How Do the Side Airbags Work...............56
How Do the Knee Airbags Work...............57
How Does the Safety Canopy™ Work...........................................................................57
Airbag Precautions.......................................58
Properly Adjusting the Driver and FrontPassenger Seats........................................59
Children and Airbags...................................59
Front Passenger Sensing System...........60
Crash Sensors and Airbag Indicator.......63
Disposing of Airbags....................................64
Pedestrian Alert System
What Is the Pedestrian Alert System..........................................................................65
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Easy Entry and Exit
How Does Easy Entry and Exit Work...........................................................................91
Switching Easy Entry and Exit On andOff....................................................................91
Liftgate - Vehicles With:Hands-Free Liftgate/PowerLiftgate
Liftgate Precautions.....................................92
Opening the Liftgate....................................92
Setting the Liftgate Opening Height..........................................................................94
Closing the Liftgate......................................94
Stopping the Liftgate Movement...........96
Liftgate Obstacle Detection.....................96
Liftgate – Troubleshooting.......................96
Liftgate - Vehicles With:Manual Liftgate
Opening the Liftgate...................................99
Closing the Liftgate......................................99
Security
Passive Anti-Theft System.......................101
Anti-Theft Alarm System..........................101
Anti-Theft Alarm System Settings.......102
Security – Troubleshooting.....................103
Steering Wheel
Adjusting the Steering Wheel.................105
Horn..................................................................105
Switching the Heated Steering WheelOn and Off.................................................105
Wipers and Washers
Wipers.............................................................106
Autowipers....................................................106
Switching the Rear Window Wiper Onand Off........................................................107
Reverse Wipe.................................................107
Checking the Wiper Blades.....................108
Replacing the Front Wiper Blades........108
Replacing the Rear Wiper Blades.........108
Washers..........................................................109
Wipers and Washers – Troubleshooting..........................................................................110
Exterior Lighting
Exterior Lighting Control.............................111
Headlamps.......................................................111
Headlamps – Troubleshooting................112
Autolamps.......................................................112
Exterior Lamps...............................................113
Automatic High Beam Control................114
Automatic High Beam Control –Troubleshooting........................................116
Interior Lighting
Switching All of the Interior Lamps Onand Off..........................................................117
Switching the Front Interior Lamps Onand Off..........................................................117
Switching the Rear Interior Lamps Onand Off..........................................................117
Interior Lamp Function...............................117
Adjusting the Instrument Panel LightingBrightness...................................................118
Ambient Lighting..........................................118
Interior Lighting – Troubleshooting.......118
Windows
Opening and Closing the Windows.......119
Global Opening and Closing....................119
Window Bounce-Back..............................120
Locking the Rear Window Controls......120
Interior Mirror
Interior Mirror Precautions........................122
Auto-Dimming Interior Mirror..................122
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SERVICE DATA
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas the high voltage battery, throttle, andsteering or brake systems. In order toproperly diagnose and service your vehicle,Ford Motor Company (Ford of Canada inCanada), and service and repair facilitiesmay access or share among them vehiclediagnostic information received through adirect connection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, for example, your contact information,to offer you products or services that mayinterest you. Data may be provided to ourservice providers such as part suppliersthat may help diagnose malfunctions, andwho are similarly obligated to protect data.We retain this data only as long asnecessary to perform these functions or tocomply with law. We may provideinformation where required in response toofficial requests to law enforcement orother government authorities or thirdparties acting with lawful authority or courtorder, and such information may be usedin legal proceedings. For U.S. only (ifequipped), if you choose to use connectedapps and services, you consent that certaindiagnostic information may also beaccessed electronically by Ford MotorCompany and Ford authorized servicefacilities, and that the diagnosticinformation may be used to provideservices to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer youproducts and services that may interest
you, where permitted by law. For Canadaonly, for more information, please reviewthe Ford of Canada privacy policy atwww.ford.ca, including our U.S. datastorage and use of service providers inother jurisdictions who may be subject tolegal requirements in Canada, the UnitedStates and other countries applicable tothem, for example, lawful requirements todisclose personal information togovernmental authorities in thosecountries.
EVENT DATA
This vehicle is equipped with an event datarecorder. The main purpose of an eventdata recorder is to record, in certain crashor near crash-like situations, such as anairbag deployment or hitting a roadobstacle; this data will assist inunderstanding how a vehicle’s systemsperformed. The event data recorder isdesigned to record data related to vehicledynamics and safety systems for a shortperiod of time, typically 30 seconds or less.
The event data recorder in this vehicle isdesigned to record such data as:
•How various systems in your vehiclewere operating.
•Whether or not the driver andpassenger seatbelts werebuckled/fastened.
•How far (if at all) the driver wasdepressing the accelerator and/or thebrake pedal.
•How fast the vehicle was traveling.
•Where the driver was positioning thesteering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
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Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (for example name, gender,age, and crash location) is recorded.However, parties, such as law enforcement,could combine the event data recorder datawith the type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the eventdata recorder.
BlueCruise Data (If Equipped)
If BlueCruise is active in certain crash ornear crash-like situations, such as anairbag deployment or hitting a roadobstacle, the system may record driverattentiveness, based on the direction ofeyes and duration, and photographs of thedriver seat area.
Note:No data is recorded under normaldriving conditions.
SETTINGS DATA
Your vehicle has electronic control unitsthat have the ability to store data basedon your personalized settings. The data isstored locally in the vehicle or on devicesthat you connect to it, for example, a USBdrive or digital music player. You can deletesome of this data and also choose whetherto share it through the services to whichyou subscribe.
Comfort and Convenience Data
Data recorded includes, for example:
•Seat and steering wheel position.
•Climate control settings.
•Radio presets.
Entertainment Data
Data recorded includes, for example:
•Music, videos or album art.
•Contacts and corresponding addressbook entries.
•Navigation destinations.
CONNECTED VEHICLE DATA
The modem has a SIM. Themodem was enabled when yourvehicle was built and periodicallysends messages to stay connected to thecell phone network, receive automaticsoftware updates and send vehicle-relatedinformation to us, for example diagnosticinformation. These messages couldinclude information that identifies yourvehicle, the SIM and the electronic serialnumber of the modem. Cell phone networkservice providers could have access toadditional information, for example cellphone network tower identification. Foradditional information about our privacypolicy, visit www.FordConnected.com orrefer to your local Ford website.
Note:The modem continues to send thisinformation unless you disable the modemor stop the modem from sharing vehicledata by changing the modem settings. SeeConnected Vehicle (page 372).
Note:The service can be unavailable orinterrupted for a number of reasons, forexample environmental or topographicalconditions and data plan coverage.
Note:To find out if your vehicle has amodem, visit www.FordConnected.com.
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STEERING WHEEL
See Switching Adaptive Cruise Control On and Off (page 238).A
See Setting the Adaptive Cruise Control Speed (page 239).B
See Setting the Adaptive Cruise Control Gap (page 240).C
See Using Ford Assistant (page 389).D
See Adjusting the Volume (page 377).E
See Selecting an FM Radio Station (page 379).F
See Making and Receiving a Phone Call (page 394).G
See Switching Lane Centering On and Off (page 245).H
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The Safety Canopy deploys duringsignificant side crashes or when a certainlikelihood of a rollover event is detectedby the rollover sensor. The Safety Canopyis mounted to the roof side rail sheet metal,behind the headliner, above each row ofseats.
In certain sideways crashes or rolloverevents, the Safety Canopy activates,regardless of which seats are occupied.The Safety Canopy is designed to inflatebetween the side window area andoccupants to further enhance protectionprovided in side impact crashes androllover events.
The system consists of:
•Safety Canopy curtain airbags abovethe trim panels over the front and rearside windows. They are identified by alabel or wording on the headliner orroof pillar trim.
•A flexible headliner which opens abovethe side doors to allow air curtaindeployment
•Crash sensors and monitoring systemwith a readiness indicator. See CrashSensors and Airbag Indicator (page63).
Properly restrain children 12 years old andunder in the rear seats. The Safety Canopyairbags will not interfere with childrenrestrained using a properly installed childor booster seat because it is designed toinflate downward from the headliner abovethe doors along the side window opening.
AIRBAG PRECAUTIONS
WARNING: Airbags do not inflateslowly or gently, and the risk of injuryfrom a deploying airbag is the greatestclose to the trim covering the airbagmodule.
WARNING: All occupants of yourvehicle, including the driver, shouldalways properly wear their seatbelts,even when an airbag supplementalrestraint system is provided. Failure toproperly wear your seatbelt couldseriously increase the risk of injury ordeath.
WARNING: Properly securechildren 12 years old and under in a rearseating position whenever possible. Ifyou are unable to properly secure allchildren in a rear seating position,properly secure the largest child on thefront seat. If you must use a forwardfacing child restraint on the front seat,move the seat as far back as possible.Failure to follow these instructions couldresult in personal injury or death.
WARNING: Do not place your armson the airbag cover or through thesteering wheel. Failure to follow thisinstruction could result in personal injury.
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WHAT IS 911 ASSIST
911 Assist is a SYNC system feature thatcan call for help.
For more information, visitwww.owner.ford.com.
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding kneeairbags and rear inflatable seatbelts, oractivates the battery shut-off, your vehiclemay be able to contact emergency servicesby dialing 911 through a paired andconnected Bluetooth®-enabled phone.
Not all crashes will deploy an airbag oractivate the battery shut-off. If aconnected cell phone sustains damage orloses its connection to SYNC during acrash, SYNC will search for and try toconnect to a previously paired cell phone.SYNC will then attempt to call theemergency services.
Before making the call:
•SYNC provides about 10 seconds tocancel the call. If you fail to cancel thecall, SYNC attempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call and SYNCmakes a successful call a pre-recordedmessage plays for the 911 operator. Theoccupants in your vehicle are able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately because not all 911 systemsare capable of receiving this informationelectronically.
During an emergency call the systemtransmits vehicle data to the emergencyservice.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911Assist to make an emergency call if youcan do it yourself. Dial emergencyservices immediately to avoid delayedresponse time which could increase therisk of serious injury or death after acrash. If you do not hear 911 Assist withinfive seconds of the crash, the system orphone may be damaged ornon-functional.
WARNING: Always place yourphone in a secure location in your vehicleso it does not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, thesystem will not dial for help which coulddelay response time, potentiallyincreasing the risk of serious injury ordeath after a crash.
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth® enabled and compatiblecell phone to SYNC.
•A connected Bluetooth® enabledphone must have the ability to makeand maintain an outgoing call at thetime of the incident.
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ADJUSTING THE STEERING
WHEEL
Adjusting the Steering Wheel
WARNING: Do not adjust thesteering wheel when your vehicle ismoving.
Note: Make sure that you are sitting in thecorrect position.
1.Unlock the steering column.
2.Adjust the steering wheel to theposition you prefer.
3.Lock the steering column.
HORN
Press on the center of thesteering wheel near the horn iconto activate the horn.
SWITCHING THE HEATED
STEERING WHEEL ON AND OFF
To activate the heated steeringwheel, press the button on thetouchscreen near the climatecontrols. The button illuminates when theheated steering wheel is on. To turn it off,press the heated steering wheel buttonagain.
Note:The engine must be running to usethe heated steering wheel.
Note:A sensor regulates the temperatureof the steering wheel.
Note:Depending on the remote startsettings, the heated steering wheel mayremain on after remote starting your vehicle.It may also turn on when you start yourvehicle if it was on the last time the enginewas switched off.
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