ACTIONMODEREDBLUEAMBER
power cord.Ensure the plugis not severelydegraded. If theerror persists,contact us.
No actionrequired.CHARGING;The mobilepower cord ischarging.
OFFPULSINGOFF
If you expect themobile powercord to be char-ging the vehicle,make sure thevehicle coupler
STANDBY;The mobilepower cord ispowered andready to charge.At the currenttime the mobilepower cord isnot charging thevehicle.
OFFONOFF
is properlyinserted into thevehicle. Checkand adjust yourcharging timepreferences inthe on screendisplay. If yourvehicle is stillnot charging,contact us.
Wait for themobile powercord to return tostandby. If themobile powercord cycles for
REBOOTING;The mobilepower cord isrecovering afterencountering anerror.
ONONON
more than 2-3minutes, unplugthe vehiclecoupler. Unplugand replug inthe connector. Ifthe issuepersists, contactus.
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CARE INSTRUCTIONS
Do not use cleaners or solvents as thiscould damage your mobile power cord. Donot place stress on the charger cables. Ifunit overheats, remove the mobile powercord from direct sunlight.
SAFETY FEATURES
The charger includes the following safetyfeatures to protect against the risk ofelectric shock:
•Service Ground Check: The chargerconstantly checks for the presence ofa service ground connection. If theservice ground ever fails, the chargerred indicator turns ON and shuts downpower to the vehicle.
•Thermal Event Sensor: Charger modulesenses out-of-ordinary thermal eventsand decreases the charging current orshuts the unit down if required.
•Ground fault circuit interrupter (GFCI)Protection: The charger has a groundfault circuit interrupter (GFCI) reactionsystem to protect against electricshock. If the charger module detectsan output ground fault, it shuts downpower to the output cable andilluminates the red indicator.
•Insulation: The charger module,connector, cable assembly, and chargecoupler are completely insulated.There are no exposed live parts, toprotect against electric shock.
•Unintentional Disconnection: Thecharge coupler is designed to minimizeunintentional disconnection. A pilotsignal wire in the cable and chargecoupler eliminates the possibility ofelectric shock when not connected toa vehicle or if an unintended disconnectoccurs during a charge. Disconnectionduring charging is safe.
LOCATING THE CHARGE PORT
The charge port is between the frontleft-hand side door and front left-handwheel well. To open, press the centerright-hand edge of the charge port doorand then release.
Note: Do not apply excessive force. Forcingthe door open or closed damages the chargeport.
CHARGE PORT INDICATORS
The charge status indicator is next to thecharging port behind the charge port door.It indicates the charge status of the highvoltage battery in your vehicle.
Divided into five zones, the charge statusindicator displays the state of charge in 20percent increments.
The charge status indicator displays howfar along the charge is:
•When zone A is pulsing, the charge isbetween 0-20 percent.
•When zone A illuminates, and zone Bis pulsing, the charge is between 20-40percent.
•When zones A and B illuminate andzone C is pulsing, the charge is between40-60 percent.
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SETTING THE CHARGING
SCHEDULE AND
PREFERENCES
You can schedule charging totake advantage of lower-costelectricity rates during off-peakhours if you have signed up for a time ofuse pricing plan with your utility provider.You can also set an upper charge limit foryour battery and a departure time andcabin temperature so your vehicle is readyto go when you are.
Scheduled charging can be set up in theon vehicle display or in the FordPass app.
To view your charge settings:
1.
Press the button on thetouchscreen to open the applicationdrawer.
2.Press Charging.
Charge Settings Screen
Charge status and indicator.A
Estimated vehicle driving range.B
Charging time information.C
High voltage battery state ofcharge.D
Departure and comfort.E
Charging locations.F
Charge Status
Shows the present state of chargingsystem.
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ActionCharge Status
The vehicle is unplugged and will startcharging once plugged in.Will charge when plugged in
The vehicle is unplugged at a location withcharging time preferences enabled. Char-ging is scheduled to start at the timedisplayed based on your settings. You mustplug in prior to the start time shown for thevehicle to begin charging at that time.
Will wait for preferred charging time
The vehicle is plugged in at a location withcharging time preferences enabled. Char-ging starts at the time displayed, which isbased on your charge time settings.
Waiting for preferred charging time
The vehicle is plugged in and charging hasbeen stopped through the FordPass app.Charging stopped
The vehicle is plugged in and charging.Charging
The vehicle is plugged into a DC FastCharge station and charging.Fast charging
The vehicle finished charging to the maxcharge limit setting.Charged
The vehicle is plugged in and charging the12V battery.Charging 12V battery
The vehicle is plugged in and the climatecontrol system is operating according tothe departure and comfort settings.
Conditioning the cabin
The vehicle is plugged in and conditioningthe high voltage battery.Conditioning the battery
The vehicle is plugged in and there is a faultwithin the vehicle charging system. Unplugand plug back in. If the fault is still present,contact your authorized EV certified dealer.
Vehicle charging fault
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ActionCharge Status
The vehicle is plugged in and a fault hasbeen detected with the charge station orcharging cord. Check the charging cord andthe charging station or electrical supply.
Charge station fault
A charging coupler has been plugged intothe vehicle but there is no connection witha charging power source.
Charge station not detected
The vehicle is plugged in and charging hasbeen paused at the charge station.Charge station paused
Charge Status Indicator
Displays when your vehicle is plugged in.
Not charging due to a fault.
Not currently charging.
Charging.
Waiting to charge based oncharge time settings.
Charging Time Information
When charging, the start and estimatedend time displays. When fast charging, theend time is replaced with the estimatedtime at 80% charge until the chargereaches 80%, then the estimated time at100% charge is displayed.
When your vehicle is at a saved charginglocation and not plugged in, the start andend times display based on knowncharging infrastructure.
Note:Charging time information isestimated. Certain conditions could resultin longer charging times. See ChargingYour Vehicle (page 168).
High Voltage Battery State of Charge
Displays the remaining charge percentagewith 100% representing the total amountof energy you can get from an externalcharge.
Estimated Vehicle Driving Range
Displays the estimated distance the vehiclecan travel with the present high voltagebattery charge level. See Vehicle RangeDisplay (page 127).
Charging Locations
Press the edit button to setpreferred charge times for aspecific charging location.
Your vehicle prioritizes charging based onyour preferred time settings. You can settwo preferred charging time windows forweekdays and two for weekends. Thisfeature allows you to take advantage ofelectric utility rate plans that offer lowerpricing during certain times of day. Contactyour utility company to see what plans areavailable.
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Note:Your vehicle will charge during yourpreferred time windows. Charging outsidethese windows only occurs when additionalcharging time is needed to reach themaximum charge level set for this locationby your next departure time. In this case, thevehicle will typically begin charging rightaway after plugging in.
Note:You can also access this featureusing the FordPass app.
Departure and Comfort
Press the edit button fordeparture and comfort settings.
Setting departure times allows you tocontrol charging schedules and warm orcool your cabin and the high voltagebattery when your vehicle is plugged in, soyour vehicle is ready to drive when you are.By setting a departure time, your vehiclecan use your charge time settings tominimize your electricity costs but stillprioritize finishing charging before yourscheduled departure. The calendar viewallows you to program two departure timesper day for each day of the week.
Note:By using energy from your chargingsource while plugged in, batterytemperature can be managed for bestdriving performance and less energy will beneeded for heating or cooling of the cabinat the start of your drive. This helpsmaximize your driving range.
Note:You can also access this featureusing the FordPass app.
Additional information and settings aredisplayed on the charge settings screenonce charging locations and departure andcomfort have been set up.
Charging location name.A
Next departure time.B
Cabin comfort level.C
Charging Location Name
Displays when your vehicle is at a savedcharging location.
Next Departure Time and CabinComfort Level
Displays the next departure time andassociated cabin comfort setting.
On/Off Switch for Charging Locations
This switch is visible when your vehicle isat a saved charging location. Use thisswitch to turn your settings off and on forthis location only. Switching off for thislocation does not delete your settings,however, you must switch back on tore-enable them.
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On/Off Switch for Departure andComfort
This switch is visible when you have atleast one departure time set. Use thisswitch to turn all departure times off andon. Switching off departure and comfortdoes not delete your settings, however,you must switch back on to re-enablethem.
Charging Location Setup
Follow these steps to set time and chargelevel preferences for a charging location.
Press the edit button forcharging locations on the chargesettings screen.
1.Select an address from the list ofrecent charge locations. If thepreviously saved charge locations arenot listed, then you must first selectadd new location. You can also editsettings for previously saved locations.
2.Confirm that this is the location youwant to save with the help of the mapview. Edit the location name if desiredand set a maximum charge level. Pressnext.
Note:Charging will stop when your vehiclereaches the maximum charge level setting.
3.Set preferred charging times forweekday and/or weekend by pressingand dragging along the 24 hour timewheel. You can set up to two blocks oftime (charge windows). Press nextonce you have your desired timesettings for weekday and weekend.
Note:Selecting all or none of the 24 hoursresults in any time of day given equal priorityfor charging.
4.The summary screen displays yoursettings for this location. Press save orpress the left arrow to go back andchange your settings. Whenever yourvehicle is at a saved charging location,the charge settings screen displays thelocation name, and the charging timesare based on your preferred timesettings for that location plus the nextdeparture time.
Note:Reaching your max charge level byyour next departure time is always thepriority. When charge times are set, chargingoutside your preferred charging timewindows could be necessary in order tofinish by your next departure time. In thiscase, the vehicle will typically begin chargingright away after plugging in.
Departure and Comfort Setup
Follow these steps to set departure timesand cabin comfort level.
1.Press the edit button for departure andcomfort on the charge settings screen.
2.Select a time for each day of the weekyou want your settings to apply. Selectthe hour and minutes as well as yourdesired comfort level. Your selecteddays/times now display your departureand comfort settings. Press Save toapply your settings. The next departuredisplay on the charge settings screenwill update appropriately.
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REVERSE BRAKE ASSIST – TROUBLESHOOTING
REVERSE BRAKE ASSIST – INFORMATION MESSAGES
DescriptionMessage
Displays when the system applies thebrakes and remains on for a few seconds.Reverse Brake Assist
Make sure that all doors, liftgate or tailgateand hood are closed. Drive the vehicle on astraight road for a short period. Make surethe parking aids and cross traffic alertsystems are on. If the message remains on,have the system checked as soon aspossible.
Reverse Brake Assist Not Available SeeManual
Displays when a system error has occurred.Have your vehicle checked as soon aspossible.
Reverse Brake Assist Fault
Displays when reverse brake assist is off.Reverse Brake Assist Off
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