WARNING: Do not replace the plugon the connector. There are criticalsafety devices in the plug, and thecharging equipment will not operate, ifthe plug is replaced. Failure to follow thisinstruction could result in electric shock,personal injury, death, or fire.
WARNING: Charging equipmentcontains no user modifiable or repairableparts. If the charging equipment plugdoes not properly fit into the wall outlet,have a qualified electrician install thecorrect wall outlet. Failure to follow thisinstruction could result in personal injuryor death.
WARNING: High voltage is presentin your electric meter housing and powerdistribution service panel. Contact withhigh voltage can cause death or seriouspersonal injury.
WARNING: Visually inspect thecharging equipment before each use. Donot use the charging equipment if it isdamaged.
WARNING: Keep chargingequipment inside when not in use. Stowthe control box on the hanger or all thecharging equipment in the bag after useto prevent damage to the chargingequipment and personal injury.
Your vehicle comes with a mobile powercord that has a low power connector touse with a 120V plug NEMA 5-15 and a highpower connector to use with a 240V plugNEMA 14-50.
Specification ValueSpecification Type
SAECharger Model
120-240 VACVoltage
32 amps maxcontinuousMaximum Current
60HzFrequency
< 2 WattsPower draw whenidle
< 4 WattsPower draw whencharging
Approximately 20 ft(6.1 m)Cable length
8.6 lb (3.9 kg)Weight
-22°F (-30°C) to122°F (50°C)Operating temper-ature
-22°F (-30°C) to185°F (85°C)Storage temper-ature
IP67CCID Environ-mental
Not requiredVentilation
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Note:Your vehicle will charge during yourpreferred time windows. Charging outsidethese windows only occurs when additionalcharging time is needed to reach themaximum charge level set for this locationby your next departure time. In this case, thevehicle will typically begin charging rightaway after plugging in.
Note:You can also access this featureusing the FordPass app.
Departure and Comfort
Press the edit button fordeparture and comfort settings.
Setting departure times allows you tocontrol charging schedules and warm orcool your cabin and the high voltagebattery when your vehicle is plugged in, soyour vehicle is ready to drive when you are.By setting a departure time, your vehiclecan use your charge time settings tominimize your electricity costs but stillprioritize finishing charging before yourscheduled departure. The calendar viewallows you to program two departure timesper day for each day of the week.
Note:By using energy from your chargingsource while plugged in, batterytemperature can be managed for bestdriving performance and less energy will beneeded for heating or cooling of the cabinat the start of your drive. This helpsmaximize your driving range.
Note:You can also access this featureusing the FordPass app.
Additional information and settings aredisplayed on the charge settings screenonce charging locations and departure andcomfort have been set up.
Charging location name.A
Next departure time.B
Cabin comfort level.C
Charging Location Name
Displays when your vehicle is at a savedcharging location.
Next Departure Time and CabinComfort Level
Displays the next departure time andassociated cabin comfort setting.
On/Off Switch for Charging Locations
This switch is visible when your vehicle isat a saved charging location. Use thisswitch to turn your settings off and on forthis location only. Switching off for thislocation does not delete your settings,however, you must switch back on tore-enable them.
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Note:Save your departure settings beforeselecting additional days/times. Theprocess must be repeated in order to addadditional unique departure times andcomfort levels.
Note:Cabin conditioning comfort level mayvary depending on if you plug into a normalhousehold outlet or a higher power outletor charging station. The power available forconditioning is limited to the chargingstation power available. At low ambienttemperatures and low charge power, asmall amount of high voltage battery powerin addition to the charging power could beused to heat the cabin.
Note:The departure and comfort settingscan also be accessed through the separatevehicle settings departure and comfortbutton. Press the edit button from thisscreen to begin the settings process outlinedabove.
USING FORDPASS AND
CHARGING
The FordPass app allows you to do thefollowing:
•Monitor and manage your vehicle'scharging, including charge schedulesand preferences.
•Locate a charger and activate a chargeron the BlueOval Charging Network.
•Plan a trip and charging options alongyour route.
•Check charging station plug availability.
•Initiate a charge session automaticallyat Plug and Charge capable chargestations.
•Control your Ford Connected ChargeStation remotely.
•Override charge preferences andstarting and stopping charging.
For more information, visitwww.owner.ford.com.
CHARGING YOUR VEHICLE
HINTS
Use AC charging when possible andminimize the use of DC charging. It helpsto preserve your high voltage battery'sefficiency and lifespan.
We recommend ending DC charges at80% state of charge.
Note:The system could reduce DC fastcharging rate to preserve the battery. Thisis based on battery temperature, batterystate of charge and battery health.
In cold temperatures, you may notice thatDC charging takes longer when theambient temperature drops below 50°F(10°C). Shutting off climate control orreducing climate control temperature andfan settings for the first 10 to 15 minutes ofDC charging allows the battery to warmup and improve the charging rate.
Note:When the temperature is belowfreezing, fully turning off cabin heat for thefirst 10 to 15 minutes of DC charging couldsignificantly improve the charging rate.
When AC charging, keep your vehicleplugged in when outside temperatures arevery high or low. This enables the systemto maintain the high voltage battery forbest performance.
CHARGING YOUR VEHICLE –
TROUBLESHOOTING
CHARGING YOUR VEHICLE –WARNING LAMPS
Plugged into charger.
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CHARGING YOUR VEHICLE – INFORMATION MESSAGES
ActionMessage
Your vehicle needs confirmation it is unplugged beforeallowing a start. You must make sure your vehicle is unpluggedand you respond to the message promptly before startingyour vehicle.
Vehicle Plugged In ? YesNo
Indicates that HV battery can no longer support the 12Vbattery. Plug In your vehicle to charge the high voltage batteryand maintain the 12V battery at a healthy state.
Plug in to Maintain 12VBattery
The vehicle is plugged in and a fault has been detected withthe charge station or charging cord. Please check the chargingcord and the charging station or electrical supply.
Charge Station Fault SeeManual
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WHAT IS REVERSE BRAKE
ASSIST
Reverse brake assist is designed to reduceimpact damage or assist in avoiding acollision while in reverse (R). Using sensorson the rear of the vehicle, it can detect apossible collision and apply the brakes. Iffull braking occurs, the system attemptsto stop the vehicle a safe distance fromthe obstacle.
HOW DOES REVERSE BRAKE
ASSIST WORK
Reverse brake assist functions when inreverse (R) and traveling at a speed of1–7 mph (2–12 km/h).
If the system detects an obstacle behindyour vehicle, it provides a warning throughthe rear parking aid or cross traffic alertsystem.
REVERSE BRAKE ASSIST
PRECAUTIONS
WARNING: You are responsible forcontrolling your vehicle at all times. Thesystem is designed to be an aid and doesnot relieve you of your responsibility todrive with due care and attention. Failureto follow this instruction could result inthe loss of control of your vehicle,personal injury or death.
WARNING: To help avoid personalinjury, always use caution when inreverse (R) and when using the sensingsystem.
WARNING: The system may notoperate properly during severe weatherconditions, for example snow, ice, heavyrain and spray. Always drive with duecare and attention. Failure to take caremay result in a crash.
WARNING: Traffic control systems,fluorescent lamps, inclement weather,air brakes, external motors and fans mayaffect the correct operation of thesensing system. This may cause reducedperformance or false alerts.
WARNING: Some situations andobjects prevent hazard detection. Forexample low or direct sunlight, inclementweather, unconventional vehicle types,and pedestrians. Apply the brakes whennecessary. Failure to follow thisinstruction could result in the loss ofcontrol of your vehicle, personal injury ordeath.
WARNING: Do not use the systemwith accessories that extend beyond thefront or rear of your vehicle, for examplea trailer hitch or bike rack. The system isnot able to make corrections for theadditional length of the accessories.
The system only applies the brakes for ashort period of time when an event occurs.Act as soon as you notice the brakes applyto remain in control of the vehicle. If youdo not intervene the vehicle may start tomove again.
Note:Certain add-on devices around thebumper or fascia may create false alerts.For example, large trailer hitches, bicycle orsurfboard racks, license plate brackets,bumper covers or any other device that mayblock the normal detection zone of thesystem. Remove the add-on device toprevent false alerts.
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WHAT IS CROSS TRAFFIC
BRAKING
The system is designed to reduce impactdamage or assist in avoiding a collision byusing the sensors on the rear of yourvehicle to detect a possible collision andapplying the brakes.
HOW DOES CROSS TRAFFIC
BRAKING WORK
The system only reacts for vehiclesapproaching from the sides when you shiftinto reverse (R).
If the system detects a vehicle approachingyour vehicle, it provides a warning throughthe cross traffic alert system. See What IsCross Traffic Alert (page 274).
The system only applies the brakes for ashort period of time when an event occurs.Take action as soon as you notice thesystem applying the brakes in order toremain in control of your vehicle, thesystem does not do this for you.
Note:You need to enable cross traffic alertfor the system to function.
CROSS TRAFFIC BRAKING
PRECAUTIONS
WARNING: You are responsible forcontrolling your vehicle at all times. Thesystem is designed to be an aid and doesnot relieve you of your responsibility todrive with due care and attention. Failureto follow this instruction could result inthe loss of control of your vehicle,personal injury or death.
WARNING: To help avoid personalinjury, always use caution when inreverse (R) and when using the sensingsystem.
WARNING: The system may notoperate properly during severe weatherconditions, for example snow, ice, heavyrain and spray. Always drive with duecare and attention. Failure to take caremay result in a crash.
WARNING: Do not use the systemwith accessories that extend beyond thefront or rear of your vehicle, for examplea trailer hitch or bike rack. The system isnot able to make corrections for theadditional length of the accessories.
WARNING: Some situations andobjects prevent hazard detection, forexample, inclement weather,unconventional vehicle types andpedestrians. Apply the brakes whennecessary. Failure to follow thisinstruction could result in the loss ofcontrol of your vehicle, personal injury ordeath.
Note:If your vehicle sustains damage tothe bumper or fascia leaving it misalignedor bent, it could alter the sensing zonecausing inaccurate measurement ofobstacles or false alerts.
Note:Vehicle loading and suspensionchanges can impact the angle of the sensorsand may change the normal detection zoneof the system resulting in inaccuratemeasurement of obstacles or false alerts.
Note:When you connect a trailer, thesystem may detect the trailer and providean alert, or the system turns off. If thesystem does not turn off, switch the systemoff manually after you connect the trailer.
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WHAT IS HILL START ASSIST
Hill Start Assist makes it easier for you topull away when your vehicle is on a slopewithout using the parking brake.
HOW DOES HILL START
ASSIST WORK
When the system activates, your vehicleremains stationary for a few seconds afteryou release the brake pedal. This gives youtime to move your foot from the brakepedal to the accelerator pedal. The brakesrelease when you apply the acceleratorpedal and the vehicle begins to moveforward, or the vehicle is stationary beyondthe hill start assist hold time.
HILL START ASSIST
PRECAUTIONS
WARNING: The system does notreplace the parking brake. When youleave your vehicle, always apply theparking brake.
WARNING: You must remain inyour vehicle when the system turns on.At all times, you are responsible forcontrolling your vehicle, supervising thesystem and intervening, if required.Failure to take care may result in the lossof control of your vehicle, seriouspersonal injury or death.
WARNING: The system turns off ifthere is a malfunction.
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HOW DOES AUTO HOLD WORK
Auto hold applies the brakes to hold yourvehicle after you bring the vehicle to a stop.This can help when waiting on a hill or intraffic.
SWITCHING AUTO HOLD ON
AND OFF
WARNING: The system does notreplace the parking brake. When youleave your vehicle, always apply theparking brake.
WARNING: You must remain inyour vehicle when the system turns on.At all times you are responsible forcontrolling your vehicle, supervising thesystem, and intervening if required.Failure to follow this instruction couldresult in the loss of control of yourvehicle, personal injury or death.
1.
Press the button on thetouchscreen.
2.Press Driver Assistance.
3.Switch Auto Hold on or off.
Note:You can only switch the system onafter you close the driver door.
Note:The system remembers the lastsetting when you start your vehicle.
Note:When using one pedal drive or anautomatic car wash, make sure to switchauto hold off, or shift to neutral (N) with thebrake pedal applied to ensure auto hold isnot active.
USING AUTO HOLD
1.Bring your vehicle to a complete stop.The auto hold active indicatorilluminates in the information display.
2.Release the brake pedal. The systemholds your vehicle at a standstill. Theauto hold active indicator remainsilluminated in the information display.
3.Apply the accelerator and drive off ina normal manner. The system releasesthe brakes and the auto hold activeindicator switches off.
Note:The system only activates if youapply enough brake pressure on the brakepedal to bring the vehicle to a standstill.
Note:Under certain conditions, the systemcould apply the electric parking brake. Thebrake system warning lamp illuminates. Theelectric parking brake releases when youpress the accelerator pedal. SeeAutomatically Releasing the ElectricParking Brake (page 200).
Note:Auto hold cancels if you shift intoreverse (R), or neutral (N), and press thebrake pedal.
There could be actions that can cause theauto hold system not to work when thefollowing occur:
•When you use active park assist.
•The driver door is open.
•You shift into reverse (R), or neutral(N) before the system is active.
•Your vehicle is in temporary neutralmode.
AUTO HOLD INDICATORS
Illuminates when the system isactive.
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