Preconditioning Your Vehicle
You can precondition your vehicle by usingdeparture and comfort settings to warmor cool your cabin and the high voltagebattery when your vehicle is plugged in. Byusing energy from your charging sourceprior to your departure, batterytemperature can be managed for bestdriving performance and less energy willbe needed for heating or cooling of thecabin at the start of your drive. This helpsmaximize your driving range. See Settingthe Charging Schedule and Preferences(page 184).
Note:You can also access departure andcomfort settings using the FordPass App.
Note:Lower cabin temperature settings onthe climate control system results in bettertrip range.
Parking Your Vehicle
At temperatures just above the freezingpoint and lower, plug your vehicle in whennot in use to maintain high voltage batteryperformance.
When possible park your vehicle under acovered area or in a garage. This will helpto moderate temperatures which affectperformance of the high voltage batteryand require energy to heat or cool thecabin.
Driving Style
Range is reduced when driving aggressivelyor at consistently high speeds. Aggressivedriving for extended periods could alsoresult in reducing your battery’s efficiencyand lifespan. Use the trip application onyour touchscreen to see your driving scores.See Trip Data (page 133).
DRIVING IN COLD WEATHER
Pack a small supply kit with a 12 V jumpbox, blanket, snow scraper and glovesduring winter.
We recommend winter tires with sufficienttread depth for traction.
Clear snow and ice from the roof, hood, allwindows and mirrors. Remove piled upsnow or ice from the wipers and washernozzles. Allow time for windows to defrostand interior controls to warm up beforedriving.
Preconditioning Your Vehicle
You can precondition your vehicle to warmor cool the cabin and the high voltagebattery when you have your vehicleplugged in. You can charge your vehicle tothe targeted level and also make sure yourvehicle is at a comfortable temperaturefor the occupants.
Note:You can precondition your vehicleprior to your departure using the FordPassapp.
Keep your vehicle fully charged beforeheading out into cold weather.
Note:Using seat heaters is more efficientfor warming occupants than using the heatfrom the climate control.
Note:Lower cabin temperature settings onthe climate control system results in bettertrip range.
DRIVING THROUGH SHALLOW
WATER
WARNING: Do not attempt tocross a deep or flowing body of water.Failure to follow this instruction couldresult in the loss of control of yourvehicle, personal injury or death.
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Motor electronic coolant reservoir. See Checking the Coolant (page 326).A
Battery coolant reservoir. See Checking the Coolant (page 326).B
Brake fluid reservoir. See Checking the Brake Fluid (page 197).C
Under hood fuse box. See Under Hood Fuse Box (page 314).D
Windshield washer fluid reservoir. See Adding Washer Fluid (page 110).E
Note:Some of these components areunderneath the luggage compartment coverand cannot be seen unless the cover isremoved. See Installing and Removingthe Luggage Compartment Cover (page297).
CHECKING THE COOLANT
WARNING: Do not remove thecoolant reservoir cap when the vehicleis on or the cooling system is hot. Wait10 minutes for the cooling system to cooldown. Cover the coolant reservoir capwith a thick cloth to prevent thepossibility of scalding and slowly removethe cap. Failure to follow this instructioncould result in personal injury.
WARNING: Do not put coolant inthe windshield washer reservoir. Ifsprayed on the windshield, coolant couldmake it difficult to see through thewindshield.
WARNING: Do not add coolantfurther than the MAX mark.
Note: Coolant expands when it is hot. Thelevel may extend beyond the MAX mark.
Your vehicle has a battery cooling systemand a motor electrical cooling system. SeeUnder Hood Overview (page 325). Theluggage compartment covers need to beremoved in order to access the reservoirs.See Installing and Removing theLuggage Compartment Cover (page 297).
When the electric motor is cold, check theconcentration and level of the coolant atthe intervals listed in the scheduledmaintenance information. See ScheduledMaintenance (page 410).
Maintain coolant concentration within48% to 50%, which equates to a freezepoint between -29–-35°F (-34–-37°C).Check coolant concentration using arefractometer. We do not recommend theuse of hydrometers or coolant test stripsfor measuring coolant concentration.
Adding Coolant
It is very important to use predilutedcoolant approved to the correctspecification in order to avoid plugging thesmall passageways in the electric motorcooling system. See Cooling SystemCapacity and Specification (page 366).
Do not mix different colors or types ofcoolant in your vehicle. Mixing of coolantsor using an incorrect coolant may harm theelectric motor or cooling systemcomponents and may cause damage thatthe vehicle warranty may not cover.
Note:Automotive fluids are notinterchangeable.
Note:Do not use stop leak pellets, coolingsystem sealants, or non-specified additivesas they can cause damage to the electricmotor cooling or heating systems.
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Note:If prediluted coolant is not available,use the approved concentrated coolantdiluting it to 50/50 with distilled water. SeeCooling System Capacity andSpecification (page 366). Using water thathas not been deionized could contribute todeposit formation, corrosion and pluggingof the small cooling system passageways.
Note:Coolants marketed for all makes andmodels might not meet our specificationsand could cause damage to the coolingsystem. Resulting component damagecould void the vehicle warranty.
If the coolant level is at or below theminimum mark, add prediluted coolantimmediately.
To top up the coolant level do thefollowing:
1.Unscrew the cap slowly. Any pressureescapes as you unscrew the cap.
2.Add prediluted coolant approved tothe correct specification. See CoolingSystem Capacity and Specification(page 366).
3.Add enough prediluted coolant toreach the correct level.
4.Replace the coolant reservoir cap. Turnthe cap clockwise until it contacts thehard stop.
5.Check the coolant level in the coolantreservoir the next few times you driveyour vehicle. If necessary, add enoughprediluted coolant to bring the coolantlevel to the correct level.
If you have to add more than 1.1 qt (1 L) ofcoolant per month, have your vehiclechecked as soon as possible. Operatingyour vehicle with a low level of coolant canresult in overheating and possible electricmotor damage.
In case of emergency, you can add a largeamount of water without coolant in orderto reach a vehicle service location. In thisinstance, have qualified personnel do thefollowing as soon as possible:
1.Drain the cooling system.
2.Chemically clean the coolant system.
3.Refill with coolant.
Water alone, without coolant, can causedamage from corrosion, overheating orfreezing.
Do not use the following as a coolantsubstitute:
•Alcohol.
•Methanol.
•Brine.
•Any coolant mixed with alcohol ormethanol antifreeze.
Alcohol and other liquids can causedamage from overheating or freezing.
Do not add extra inhibitors or additives tothe coolant. These can be harmful andcompromise the corrosion protection ofthe coolant.
Recycled Coolant
We do not recommend the use of recycledcoolant, as an approved recycling processis not yet available.
Dispose of used coolant in an appropriatemanner. Follow your community'sregulations and standards for recycling anddisposing of automotive fluids.
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Air pressure gaugeD
Sealant bottle and canisterE
Dual purpose hose: air and repairF
Tire valve connectorG
Accessory power plugH
Casing/housingI
Bike/raft/sports ball adaptersJ
USING THE TIRE SEALANT
AND INFLATOR KIT
Tips for use of the kit
To make sure the kit operates safely andproperly, observe the following:
•Before operating the kit, make sureyour vehicle is safely off the road andaway from moving traffic.
•Do not remove any foreign objects,such as nails or screws, from the tire.
•Do not allow the compressor tooperate continuously for more than 15minutes. This prevents the compressorfrom overheating.
•Only use the kit when the ambienttemperature is between -22°F (-30°C)and 158°F (70°C).
•Only use the sealing compound beforethe use-by date. The use-by date is ona label on the sealant canister and canbe seen through the rectangularviewing window on the bottom of thecompressor. Check the use-by dateregularly and replace the canister whenthe sealant expires.
Note:Sealant compound contains latex.Use appropriate precautions to avoid anyallergic reactions.
Place the selector in the Airposition when inflating a tire orother objects.
What to do when a tire is punctured
A tire puncture within the tire's tread areacan be repaired in two stages with the kit.
•In the first stage, the tire is reinflatedwith a sealing compound and air. Afterthe tire has been inflated, drive thevehicle a short distance approximately4 mi (6 km) to distribute the sealant inthe tire.
•In the second stage, check the tirepressure and adjust, if necessary, to thevehicle's specified tire inflationpressure.
First Stage: Reinflating the Tirewith sealing compound and air
WARNING: Do not stand directlyover the kit while inflating the tire. If younotice any unusual bulges ordeformations in the tire's sidewall duringinflation, stop and call roadsideassistance.
WARNING: If the tire does notinflate to the recommended tire pressurewithin 15 minutes, stop and call roadsideassistance.
Park the vehicle in a safe, level and securearea, away from moving traffic.
Turn the hazard lights on. Apply the parkingbrake and power off the vehicle. Inspectthe flat tire for visible damage.
If a puncture is located in the tire sidewall,stop and call roadside assistance.
1.Remove the valve cap from the tirevalve.
2.Unwrap the dual purpose hose (blacktube) from the back of the compressorhousing.
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GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenanceschedule helps protect against major repairexpenses resulting from neglect orinadequate maintenance and may help toincrease the value of your vehicle whenyou sell or trade it. Keep all receipts forcompleted maintenance with your vehicle.
It is important that you have your vehicleserviced at the proper times. Theseintervals serve two purposes; first is tomaintain the reliability of your vehicle andthe second is to keep the cost of owningyour vehicle down.
It is your responsibility to have allscheduled maintenance performed and tomake sure that the materials used meetthe specifications identified in this owner'smanual.
Failure to perform scheduled maintenanceand regularly inspect your vehicle mayresult in vehicle damage not covered bythe vehicle Warranty.
Why Maintain Your Vehicle at YourDealership?
Our Genuine Replacement Parts
Dealerships stock our parts and ourauthorized branded re-manufacturedreplacement parts. These parts meet orexceed our specifications. Parts installedat your dealership carry a nationwide24-month or unlimited mile (kilometer)parts and labor limited warranty.
If you do not use our authorized parts theymay not meet our specifications.
Protecting Your Investment
Maintenance is an investment that paysdividends in the form of improvedreliability, durability and resale value. Tomaintain the proper performance of yourvehicle, make sure you have scheduledmaintenance performed at the designatedintervals.
It is important to rely upon your dealershipto properly diagnose and repair yourvehicle.
We have recommended maintenanceintervals for various parts and componentsystems based upon engineering testing.We rely upon this testing to determine themost appropriate mileage for replacementof fluids to protect your vehicle at thelowest overall cost to you andrecommends against maintenanceschedules that deviate from the scheduledmaintenance information.
We strongly recommend the use of onlyour genuine manufactured or ourauthorized re-manufactured replacementparts engineered for your vehicle.
Additives and Chemicals
We do not recommend using chemicals oradditives not approved by us as part ofyour vehicle’s normal maintenance. Pleaseconsult your warranty information.
Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. However, a qualified expert, suchas the factory-trained technicians at yourdealership, should inspect discolored fluidsthat also show signs of overheating orforeign material contaminationimmediately.
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Glove Compartment...................................163Opening the Glove Compartment...............163
H
Headlamp AdjustingSee: Adjusting the Headlamps.....................329Headlamps........................................................111Headlamp Indicators...........................................111Switching Headlamp Exit Delay On andOff..........................................................................111Using the High Beam Headlamps..................111Headlamps – Troubleshooting.................112Headlamps – Frequently AskedQuestions...........................................................112Heated Seats.................................................149Heated Seat Precautions................................149Switching the Heated Seats On andOff.......................................................................149HeatingSee: Climate Control.........................................136High Voltage Battery Gauge......................127High Voltage Battery...................................166High Voltage Battery –Troubleshooting.............................................167High Voltage Battery Precautions..........166High Voltage Battery –Troubleshooting.........................................167High Voltage Battery – WarningLamps.................................................................167Hill Start Assist..............................................210Hill Start Assist Precautions....................210Hood LockSee: Opening and Closing the Hood..........325Horn...................................................................105How Does 911 Assist Work.........................66How Does Active Park Assist Work.......232How Does Adaptive Cruise Control WithStop and Go Work....................................236How Does All-Wheel Drive Work...........196How Does Auto Hold Work........................211How Does Blind Spot InformationSystem Work................................................271How Does BlueCruise Work......................251How Does Cross Traffic AlertWork...............................................................274How Does Cross Traffic BrakingWork...............................................................207
How Does Driver Alert Work....................285How Does Easy Entry and Exit Work.......91How Does Hill Start Assist Work............210How Does Pre-Collision AssistWork...............................................................277How Does Reverse Brake AssistWork..............................................................203How Does Speed Sign RecognitionWork...............................................................287How Does Stability Control Work...........215How Does the 360 Degree CameraWork...............................................................229How Does the Lane Keeping SystemWork..............................................................263How Does the Personal Safety SystemWork.................................................................55How Does the Rear Occupant AlertSystem Work...............................................152How Does the Safety Canopy™Work..................................................................57How Does Traction Control Work...........213How Does Walk Away Lock Work...........90How Do Personal Profiles Work.............399How Do the Front Airbags Work...............56How Do the Knee Airbags Work................57How Do the Side Airbags Work................56
I
Identifying Fuse Types...............................324Identifying the Climate ControlUnit.................................................................136Inflating the Tires..........................................351Information on the Tire Sidewall..........340In-Lane Repositioning................................257How Does In-Lane RepositioningWork...................................................................257In-Lane Repositioning Indicators................258Switching In-Lane Repositioning On andOff.......................................................................257Inspecting the Tire for Damage..............352Inspecting the Tire for Wear....................352Inspecting the Wheel ValveStems............................................................353Installing and Removing the LuggageCompartment Cover................................297
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