
HOW DO PERSONAL PROFILES
WORK
You can create multiple personal profilesenabling users to personalize vehiclesettings such as seats and mirrors, as wellas non-positional settings like radio,navigation and driver assist systemsettings. Positional settings are saved byholding a memory seat button.Non-positional settings are saved whenyou change a setting while a profile isactive.
ENABLING OR DISABLING
PERSONAL PROFILES
1.
Press the profile button onthe touchscreen.
Note:The button image may vary when aprofile is selected.
2.Switch Personal Profiles on or off.
When enabled:
•Unlocking a door with a remote controlor mobile device that is not linked to adriver profile does not change activeprofile, but remains in the last knownprofile. It does not change thepositional settings.
•Pressing a memory seat button that isnot linked to a driver profile or saved toa preset setting does not change activeprofile, but remains in the last knownprofile. It does not change thepositional settings.
•Pressing a memory seat button that isnot linked to a driver profile but is savedto a preset setting does not changeactive profile, but remains in the lastknown profile. It recalls the positionalsettings that you saved to that memoryseat button.
When disabled:
•Unlocking a door with a remote controlor mobile device does not recall anynon-positional settings but still recallspositional settings from the driverprofile which the remote control ormobile device is linked to.
•Pressing a memory seat button that isnot linked to a driver profile or saved toa preset setting recalls non-positionalsettings from the guest profile. It doesnot change the positional settings.
•Pressing a memory seat button that islinked to a driver profile or has savedto a preset setting recallsnon-positional settings from the guestprofile. It recalls the positional settingsthat you saved to that memory seatbutton.
CREATING A PERSONAL
PROFILE
1.Switch the vehicle on and leave thevehicle in park (P).
2.
Press the profile button onthe touchscreen.
Note:The button image may vary when aprofile is selected.
3.Press Add New.
4.Follow the instructions on the display.
LINKING OR UNLINKING A
PERSONAL PROFILE
You can link your profile to a remotecontrol or mobile device so that yoursettings are activated when you use theremote control or mobile device to turn onthe vehicle.
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This introduces new features and providesupdates to the vehicle's software systems.Make sure to switch Automatic Updateson, set a recurring update schedule andconnect your vehicle to Wi-Fi. Updatescould take longer when not connected toWi-Fi or could not download at all. SeeConnecting the Vehicle to a Wi-FiNetwork (page 372). See Connecting theVehicle to a Wi-Fi Network (page 372).
Your vehicle may be able to receivedrivable software updates, non-drivablesoftware updates or both. Drivablesoftware updates happen during normalvehicle usage and require limited inputfrom you. You are notified on yourtouchscreen and connected device priorto a non-drivable update.
Most non-drivable updates complete inless than 30 minutes, although someupdates could take up to a few hours.
You are notified of vehicle software updatestatus on to the top left of touchscreen.You can also see the notifications in yourconnected device. See Software UpdateIndicators (page 405).
Vehicle Software UpdateRequirements
Non-drivable software updates do notinstall if any of the following occur:
•Your vehicle is running.
•Your vehicle is switched on.
•Your vehicle is not parked.
•The 12 V battery charge is too low.
•The hazard indicators are switched on.
•The alarm is sounding.
•The doors are open.
•The parking lamps are switched on.
•You are pressing the brake pedal.
•An emergency call is in process.
•Your vehicle is in limp home mode.
Vehicle Software UpdateLimitations
Once you begin a non-drivable softwareupdate, you cannot:
•Cancel the update.
•Enter your vehicle unless you have akey blade.
•You can open the doors using themechanical latch if child locks arenot on.
•Use the remote control to lock, unlockor start your vehicle.
•Drive your vehicle.
•Charge your vehicle.
•Charging resumes once the updatecompletes.
SOFTWARE UPDATE
SETTINGS
1.
Press the button on thetouchscreen.
2.Press Software Updates.
You can do the following in the SoftwareUpdates menu:
•Switch Automatic Updates on and off.
•Schedule and install software updates.
•View software update details.
Press the button next to a menuoption for more information.
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WHAT IS FORD PROTECT
Protect yourself from the rising cost ofvehicle repairs with a Ford Protectextended service plan.
Ford Protect Extended ServicePlans - United States Only
Ford Protect extended service plans meanpeace of mind. Extended service plans arebacked by Ford Motor Company, andprovide more protection beyond the NewVehicle Limited Warranty coverage. Whenyou visit your Ford Dealer, insist on the FordProtect extended service plan.
Ford Protect Can Quickly Pay for Itself
One trip to the service center could easilyexceed the price of your Ford Protectextended service plan. With the FordProtect extended service plan, youminimize your risk for unexpected repairbills and rising repair costs.
Up to 1,000+ Covered VehicleComponents
There are four mechanical Ford Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1.PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete it is probably easier tolist what is not covered.
2.ExtraCARE - Covers 113 components,and includes many high-tech items.
3.BaseCARE - Covers 84 components.
Ford Protect extended service plans arehonored by all authorized Ford dealers inthe United States, Canada and Mexico.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership.
•Repairs performed by factory trainedtechnicians, using genuine parts.
Rental Car Reimbursement
First Day Rental Benefit
If you bring your car into your dealer forservice, we will give you a rental vehicle touse for the day.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, warranty repairs, and fieldservice actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts.
•Lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage or other transportation.
Transferable Coverage
If you sell your vehicle before your FordProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. This shouldgive you and your potential buyer peace ofmind.
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Make sure to change your vehicle’s fluidsat the specified intervals or in conjunctionwith a repair. Flushing is a viable way tochange fluid for many vehicle sub-systemsduring scheduled maintenance. It is criticalthat systems are flushed only with newfluid that is the same as that required to
fill and operate the system or using ourapproved flushing chemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
Check Every Month
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check Every Six Months
12V Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
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Air Conditioning System Capacity andSpecification...............................................367Alert and Aid Mode.....................................265How Does Alert and Aid Mode Work.........266What Is Alert and Aid Mode...........................265Alert Mode......................................................265How Does Alert Mode Work..........................265What Is Alert Mode...........................................265Alexa Built-In..................................................391Alexa Built-In Requirements....................391Alexa Built-In Settings................................391All-Wheel Drive.............................................196All-Wheel Drive – Troubleshooting.............196All-Wheel Drive Limitations.....................196All-Wheel Drive Precautions....................196All-Wheel Drive –Troubleshooting........................................196All-Wheel Drive – InformationMessages..........................................................196Ambient Lighting...........................................118Adjusting Ambient Lighting.............................118Switching Ambient Lighting On andOff........................................................................118Anti-Lock Braking System.........................197Anti-Lock Braking SystemLimitations........................................................197Anti-Theft Alarm System...........................101Arming the Anti-Theft Alarm System........102Disarming the Anti-Theft AlarmSystem...............................................................102How Does the Anti-Theft Alarm SystemWork....................................................................101What Are the Inclination Sensors.................101What Are the Interior Sensors........................101What Is the Anti-Theft Alarm System.........101Anti-Theft Alarm System Settings........102Setting the Alarm Security Level..................102Switching Ask on Exit On and Off................102What are the Alarm Security Levels............102What Is Ask on Exit............................................102Appendices....................................................470Applying the Electric ParkingBrake.............................................................200Applying the Electric Parking Brake in anEmergency..................................................200App Precautions...........................................397App Requirements......................................397Apps..................................................................397
Audio System.................................................377Audio System – Troubleshooting................383Digital Radio.........................................................379FM Radio...............................................................378Satellite Radio....................................................380Audio System Precautions.......................377Audio System – Troubleshooting..........383Audio System – InformationMessages.........................................................383Auto-Dimming Interior Mirror...................122Auto-Dimming Interior MirrorLimitations........................................................122What Is the Auto-Dimming InteriorMirror...................................................................122Auto Hold..........................................................211Auto Hold Indicators.....................................211Autolamps........................................................112Autolamp Settings..............................................112What Are Autolamps..........................................112Autolock............................................................82Autolock Requirements.....................................82What Is Autolock..................................................82Automatically Releasing the ElectricParking Brake.............................................200Automatic Crash Shutoff..........................310Re-Enabling Your Vehicle................................310What Is Automatic Crash Shutoff................310Automatic Emergency Braking...............282Switching Automatic Emergency BrakingOn and Off.......................................................282What Is Automatic EmergencyBraking..............................................................282Automatic High Beam Control.................114Automatic High Beam ControlIndicators...........................................................115Automatic High Beam ControlLimitations.........................................................115Automatic High Beam ControlPrecautions.......................................................115Automatic High Beam ControlRequirements...................................................115How Does Automatic High Beam ControlWork.....................................................................114Overriding Automatic High BeamControl................................................................116Switching Automatic High Beam ControlOn and Off.........................................................115
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Automatic High Beam Control –Troubleshooting..........................................116Automatic High Beam Control –Information Messages..................................116Automatic Locking Mode...........................50Disengaging Automatic Locking Mode........50Engaging Automatic Locking Mode..............50What Is Automatic Locking Mode.................50When to Use Automatic LockingMode....................................................................50Automatic Return to Park (P).................194Automatic Return to Park (P)Limitations.......................................................194How Does Automatic Return to Park (P)Work...................................................................194What Is Automatic Return to Park(P).......................................................................194Auto Mode.......................................................139Auto Mode Indicators........................................139Switching Auto Mode On and Off................139Switching Dual Mode On and Off................140Autounlock........................................................81Autounlock Requirements.................................81What Is Autounlock..............................................81Autowipers.....................................................106Adjusting the Sensitivity of the RainSensor................................................................107Autowipers Settings..........................................106What Are Autowipers.......................................106AWDSee: All-Wheel Drive.........................................196
B
Battery Fuse Box..........................................320Accessing the Battery Fuse Box...................320Identifying the Fuses in the Battery FuseBox.......................................................................321Locating the Battery Fuse Box.....................320Blind Spot Assist.........................................266Blind Spot Assist Indicators...........................267Blind Spot Assist Limitations........................267How Does Blind Spot Assist Work...............267What Is Blind Spot Assist...............................266Blind Spot Information System...............271Blind Spot Information System –Troubleshooting.............................................273
Blind Spot Information SystemIndicators......................................................272Blind Spot Information SystemLimitations....................................................271Blind Spot Information SystemPrecautions..................................................271Blind Spot Information SystemRequirements..............................................271Blind Spot Information System –Troubleshooting.........................................273Blind Spot Information System –Information Messages.................................273BlueCruise Alerts.........................................254BlueCruise AutomaticCancellation...............................................254BlueCruise.......................................................251BlueCruise – Troubleshooting......................258In-Lane Repositioning......................................257Lane Change Assist..........................................255Lane Change Assist -Troubleshooting.............................................257BlueCruise Indicators.................................255BlueCruise Limitations...............................253BlueCruise Precautions..............................251BlueCruise Requirements.........................252BlueCruise Settings.....................................253BlueCruise – Troubleshooting................258BlueCruise – Information Messages..........258Bluetooth®....................................................396Body Control Module Fuse Box...............321Accessing the Body Control Module FuseBox.......................................................................321Identifying the Fuses in the Body ControlModule Fuse Box...........................................322Locating the Body Control Module FuseBox.......................................................................321Body Styling Kit Precautions...................336Body Styling Kits..........................................336Bonnet LockSee: Opening and Closing the Hood..........325Booster Seats..................................................45Brake Coach.....................................................131Brake Fluid Specification..........................198Brake Over Accelerator...............................197Brake Precautions.........................................197Brakes................................................................197Anti-Lock Braking System...............................197Brakes – Troubleshooting...............................198
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Brakes – Troubleshooting.........................198Brakes – Frequently AskedQuestions.........................................................199Brakes – Warning Lamps................................198Breaking-In.....................................................301
C
Calculating Payload....................................292Calculating the Load Limit.......................293Canceling the Set Speed...........................241Capacities and Specifications...............366Center Console - GT.....................................30Center Display Limitations.......................387Center Display Overview...........................387Center Display Precautions......................387Center Display Settings............................388Changing a Road Wheel...........................365Changing the Language.............................132Changing the Measurement Unit...........132Changing the Remote Control Battery -LHD..................................................................69Changing the Temperature Unit..............132Changing the Tire Pressure Unit.............132Changing the Vehicle Wi-Fi HotspotName or Password...................................376Charge Port Indicators.................................177Charging a Device........................................160Charging a Wireless Device......................162Charging Equipment...................................168Charging Your Vehicle.................................168AC Charging..........................................................179Charging Your Vehicle –Troubleshooting.............................................189DC Charging...........................................................181Charging Your Vehicle Hints.....................189Charging Your Vehicle Precautions.......168Charging Your Vehicle –Troubleshooting........................................189Charging Your Vehicle – Frequently AskedQuestions..........................................................191Charging Your Vehicle – InformationMessages.........................................................190Charging Your Vehicle – WarningLamps................................................................189Checking MyKey System Status...............78Checking the Brake Fluid...........................197Checking the Coolant................................326
Checking the Seatbelts................................53Checking the Tire Pressures.....................351Checking the Wiper Blades......................108Children and Airbags....................................59Child Restraint Anchor Points...................38Locating the Child Restraint Lower AnchorPoints...................................................................38Locating the Child Restraint Top TetherAnchor Points...................................................39What Are the Child Restraint AnchorPoints...................................................................38Child Restraints...............................................39Child Restraint Position Information............39Child Restraints Recommendation...............40Child Safety.......................................................37Child Restraint Anchor Points.........................38Child Restraints.....................................................39Installing Child Restraints.................................40Child Safety Locks..........................................47Child Safety Precautions.............................37Cleaning Products........................................331Cleaning the Exterior...................................331Cleaning Camera Lenses andSensors.............................................................333Cleaning Chrome, Aluminium or StainlessSteel...................................................................332Cleaning Headlamps and RearLamps................................................................331Cleaning Stripes or Graphics.........................332Cleaning the Exterior Precautions................331Cleaning the Underbody.................................333Cleaning Wheels................................................332Cleaning Windows and WiperBlades................................................................332Cleaning the Interior...................................333Cleaning Carpets and Floor Mats................334Cleaning Displays and Screens....................333Cleaning Fabric...................................................333Cleaning Plastic..................................................333Cleaning Seatbelts............................................334Cleaning Storage Compartments...............334Cleaning the Instrument Panel.....................333Cleaning Vinyl.....................................................334Clearing All MyKeys.......................................78Climate Control.............................................136Auto Mode.............................................................139Climate Control Hints.................................140
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Distance Indication.....................................280Distance Indication Indicator.........................281Switching Distance Indication On andOff........................................................................281What Is Distance Indication..........................280Doors and Locks Audible Warnings........82Doors and Locks..............................................81Autolock...................................................................82Autounlock..............................................................81Doors and Locks – Troubleshooting.............82Mislock.....................................................................82Operating the Doors From Inside YourVehicle..................................................................81Operating the Doors From Outside YourVehicle..................................................................81Doors and Locks – Troubleshooting.......82Doors and Locks – Frequently AskedQuestions...........................................................84Doors and Locks – InformationMessages...........................................................83Doors and Locks – Warning Lamps..............82Drive Mode Control.....................................260Drive Modes.........................................................260Drive Modes...................................................260Engage...................................................................260Unbridle................................................................260Whisper..................................................................261Driver Alert.....................................................285Driver Alert – Troubleshooting.....................286Driver Alert Indicators................................286Driver Alert Limitations..............................285Driver Alert Precautions............................285Driver Alert – Troubleshooting...............286Driver Alert – Information Messages.........286Driving Hints...................................................301Driving in Special Conditions.........................301Electric Vehicle...................................................302Driving in Special Conditions...................301Driving In Sand....................................................302Driving on Hilly or Sloping Terrain................302Driving Through Mud and Water..................302Emergency Maneuvers.....................................301Driving on Snow and Ice............................301Driving Through Shallow Water.............303
E
Easy Entry and Exit.........................................91
Electric Motor Audible Warnings............194Electric Motor.................................................192Automatic Return to Park (P).......................194Selector Positions...............................................192Temporary Neutral Mode................................193Electric Motor Precautions........................192Electric Parking Brake AudibleWarning.........................................................201Electric Parking Brake................................200Electric Parking Brake –Troubleshooting.............................................201Electric Parking Brake –Troubleshooting.........................................201Electric Parking Brake – InformationMessages.........................................................202Electric Parking Brake – WarningLamps................................................................201Electric Power Steering..............................219Electric Power Steering AdaptiveSteering.............................................................219Electric Power Steering Precautions...........219Electric Vehicle.............................................302Driving in Cold Weather...................................303Maximizing Your Driving Range....................302Electromagnetic Compatibility..............470Emergency Call Limitations.......................67Emergency Call Requirements.................66Emergency Call System Data....................25Emergency Towing.......................................312Enabling Apps on an AndroidDevice...........................................................398Enabling Apps on an iOS Device............397Enabling or Disabling PersonalProfiles.........................................................399Enabling Remote Start...............................134End User License Agreement.................443Entering a Parallel Parking Space.........232Entering a Perpendicular ParkingSpace.............................................................233Environment.....................................................26Evasive Steering Assist..............................282Evasive Steering Assist Limitations............282Switching Evasive Steering Assist On andOff.......................................................................283What Is Evasive Steering Assist...................282Event Data.........................................................23Exiting a Parking Space.............................233Export Unique Options.............................468
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