SATELLITE RADIO LIMITATIONS
For optimal reception performance, keepthe antenna clear of snow and ice build-upand keep luggage and other material asfar away from the antenna as possible.Placing luggage over the antenna mayreduce performance. Factory-installed andaftermarket vehicle structures including,but not limited to, roof racks and soft toproofs in a partially open position couldreduce reception performance.
Hills, mountains, tall buildings, bridges,tunnels, freeway overpasses, parkinggarages, dense tree foliage andthunderstorms can interfere with yourreception.
When you pass a ground-basedbroadcast-repeating tower, a strongersignal may overtake a weaker one andcould result in the audio system muting.Your display could show an error messageto indicate the interference.
LOCATING THE SATELLITE RADIOIDENTIFICATION NUMBER
1.Select SiriusXM as the audio source.
2.Tune to channel 0.
SELECTING A CHANNEL
Manually Selecting a Channel
Press the button to find theprevious or next available radiochannel.
Linear Tuner
The linear tuner is displayed whenmanually selecting a channel. You canswipe left or right on the linear tunercarousel to navigate through the channellist. Tap on a channel title to listen to it.
Using Direct Tune
1.Press the channel up or down buttonto open the linear tuner screen.
2.Press Direct Tune to open the numberpad.
3.Enter the channel you prefer.
Using Browse
1.Press Browse.
2.Select a channel.
SATELLITE RADIO SETTINGS
Subscription
Your subscription status is displayed. Youcan subscribe or manage your subscriptiondirectly from the touchscreen.
SiriusXM Favorites
While you are listening to SiriusXM, you cansave favorites by:
•Tapping the currently tuned channelor show logo on the SiriusXM audioscreen.
•Tuning to a channel or show you wantto save as a favorite. Navigate to theSiriusXM Favorites screen and pressthe Add Current button. The currentlytuned channel or show is saved as afavorite.
•Saving a radio preset. This saves thecurrently tuned SiriusXM channel orshow as a favorite
Note:Requires a trial or active subscriptionto use.
381
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMAudio SystemE328569 E328570
AUDIO SYSTEM – TROUBLESHOOTING
AUDIO SYSTEM – INFORMATION MESSAGES
Satellite Radio Troubleshooting
Recommended ActionPotential EffectsError Message
Internet connectivity isturned off. See ConnectedVehicle (page 372).
Internet streaming and OnDemand shows are unavail-able and some SiriusXMfeatures are disabled.
Connectivity Disabled
SYNC attempts to connect.See Satellite Radio Limit-ations (page 381).Switch toa satellite connection for thecurrent channel if the optionis available.
Audio system may mute.Switch to Satellite buttonmay be displayed on theSiriusXM audio screen if thechannel is also available viasatellite.
No Internet
Antenna may be obstructedor satellite reception is weakin your location. See Satel-lite Radio Limitations(page 381).Switch to aninternet connection for thecurrent channel if the optionis available.
Audio system may mute.Switch to Internet buttonmay be displayed on theSiriusXM audio screen if thechannel is also available viastreaming.
No Satellite Signal
Allow some time for theaudio to load or tune to adifferent channel.
Audio system may mutewhile the audio attempts toload.
Slow Network Connection
A temporary update may bein progress. Allow some timebefore retrying to tune to thechannel. If the issuecontinues, the channel mayno longer be available.
Audio system may mute.Radio may tune to adifferent channel.
Channel Unavailable
A temporary update may bein progress. Allow some timebefore retrying to play theepisode. If the issuecontinues, the episode mayno longer be available.
Audio system may mute.Radio may tune to adifferent channel.
Episode Unavailable
383
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMAudio System
Recommended ActionPotential EffectsError Message
Your subscription does notinclude access to the listedcontent. You may need toupgrade your subscription.Navigate to Subscriptionunder the Satellite RadioSettings menu. If you havean active subscription whichincludes the listed channelor content and you see thiserror, you may need torefresh your radio. To refreshyour SiriusXM radio, visitwww.siriusxm.com/refreshin the US, or www.siri-usxm.ca/refresh in Canada.You may need to provideyour SiriusXM Radio identific-ation number. SeeLocating the SatelliteRadio IdentificationNumber (page 381).
Cannot listen to selectedcontent. Content mayappear grayed out and somefeatures may be disabled.
Upgrade to Listen
Content is not available inyour location or SiriusXM isunable to determine yourlocation. Tuning to adifferent channel mayresolve the issue.
Audio may mute. Not avail-able in your location orUnable to determine yourlocation may be displayed.
Location Restricted Content
The Block Explicit Contentfilter is turned on. Navigateto Listener Settings underthe Satellite Radio Settingsmenu to access the BlockExplicit Content filter.Navigate to ListenerSettings. See SatelliteRadio Settings (page 381).
Audio may mute. Radio maytune to a different channel.Channel Blocked
If issue persists, you mayneed to visit an authorizeddealer for service.
Audio may mute. Access toSiriusXM features may beunavailable.
Antenna Problem or Hard-ware Problem
385
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMAudio System
CENTER DISPLAY
PRECAUTIONS
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
CENTER DISPLAY
LIMITATIONS
Speed-restricted Features
For your safety, some features are notavailable while the vehicle is in motion ator above 5 mph (8 km/h). Settings thatare not critical while driving your vehicleare shown as restricted on your display.Some of these settings include:
•Software updates.
•Personal profiles setup.
•Valet mode setup.
•Driver assistance settings.
•MyKey setup.
•Door keypad code setup.
These restricted features becomeavailable when your vehicle is no longer inmotion.
STATUS BAR
The bar is on top of the display andindicates the status of your vehicle'sfeatures.
Status Area
The status area is on the right side of thestatus bar and provides information aboutvehicle features.
Audio System
Audio system muted.
Connected Device
Cell phone microphone muted.
Phone call in progress.
Media player connected usingBluetooth®.
Cell phone network signalstrength.
Cell phone roaming.
Text message received.
Unread email message.
Automatic crash notificationsystem off.
Cell phone battery status.
387
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCenter Display OverviewE353221 E353213 E353208 E335295 E353216 E335293
Vehicle Data
Wi-Fi available.
Wi-Fi connected.
Vehicle data sharing on.
Vehicle data sharing off.
Vehicle location sharing on.
Vehicle data and vehicle locationsharing on.
Wireless Accessory Charger
Wireless accessory chargeractive.
Action Area
The action area is on the left side of thestatus bar and contains status updatesthat may require your action. Press theicons in the action area to learn more.
Vehicle Software Update
See Software Update Indicators (page405).
CENTER DISPLAY SETTINGS
Valet Mode
Valet mode allows you to lock the system.No information is accessible until thesystem is unlocked with the correct PIN.
When you select valet mode, a pop upappears informing you that a four digitcode must be entered to enable anddisable valet mode. You can use any PINyou choose, but you must use the samePIN to disable valet mode. The systemasks you to input the code.
Note:If the system is locked and youcannot remember the PIN, please contactthe customer relationship center.
To enable valet mode, enter your chosenPIN. The system then asks to confirm yourPIN by reentering it. The system then locks.
To unlock the system, enter the same PINnumber. The system reconnects to yourphone and all of your options are availableagain.
REBOOTING THE CENTER
DISPLAY
You can reboot the center display usingthe controls on the steering wheel.
1.Simultaneously press and hold theseek forward and volume down buttonfor 10 seconds.
388
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCenter Display OverviewE353219 E335292 E353214
Contact List
Displays a list of connected phones andcontact sharing status for each phone.
To change the contact sharing status:
1.
Press the button on thetouchscreen.
2.Press Amazon Alexa.
3.Press Contact List.
4.Enable or disable sharing for eachphone.
Note:You can share contacts from morethan one phone at a time.
Note:If a contact list is not shared,hands-free calling does not work via Alexa.
Things to Try
Learn more about what you can do withAlexa by browsing the things to try.
1.
Press the button on thetouchscreen.
2.Press Amazon Alexa.
3.Press Things to Try.
392
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMAlexa Built-InE386797 E386797
PHONE PRECAUTIONS
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
CONNECTING YOUR PHONE
Connecting your phone stores contact andcall data on your vehicle.
Note:This data is used to provide intelligentsuggestions. You can switch this off in thetouchscreen settings menu. See Creatinga Personal Profile (page 399).
Note:Unpairing your phone removes thecontact and call data from your vehicle andstops intelligent call suggestions.
1.Make sure Bluetooth® is enabled onyour device.
2.
Press the button on thetouchscreen.
3.Press Phone List.
4.Select Add Phone.
5.Follow the instructions on the screento pair your device.
PHONE MENU
Press to view your favoritecontacts.
Press to view your recent calls.
Press to view your contacts
Press to use the phone keypad.
Press to display recent textmessages.
Press to view recent emails.
Press the down arrow to view additionalitems for a connected device.
Press to begin a voiceinteraction.
Press to switch to a differentconnected device.
Press to mute notifications.
Press to access phone settings.
393
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMPhoneE386797 E329089 E329088 E329086 E329087 E329085 E329084 E329083 E329082 E329081 E280315
MAKING AND RECEIVING A
PHONE CALL
Making Calls
To call a number in your contacts,select:
Action and DescriptionMenu Item
You can then select thename of the contact youwant to call. Any numbersstored for that contactdisplay along with anystored contact photos. Youcan then select thenumber that you want tocall. The system begins thecall.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select anentry that you want to call.The system begins the call.
Recent CallList
To call a number from your favorites,select:
Action and DescriptionMenu Item
You can then select anentry that you want to call.The system begins the call.
Favorites
To call a number that is not stored inyour phone, select:
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Ignore the call by doing nothing. Thesystem logs it as a missed call.
During a Phone Call
During a phone call, the contacts nameand number display on the screen alongwith the call duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
You can select any of the following duringan active phone call:
394
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMPhone