If you require assistance or clarification onpolicies or procedures, please contact thecustomer relationship center.
United States
Ford Motor CompanyCustomer Relationship CenterPO Box 6248Dearborn, MI 481261-800-392-3673 (FORD)TDD for the hearing impaired:7-1-1 (where offered by your telephoneservice provider)www.ford.com/help/contact/
Ford Credit - US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
For assistance call 1-800-727-7000, or formore information about Ford Credit andaccess to an account manager, visitwww.ford.com/finance.
Canada
Customer Relationship CentreFord Motor Company of Canada LimitedP.O. Box 2000Oakville, Ontario L6J 5E41-800-565-3673 (FORD)TDD for the hearing impaired:7-1-1 (where offered by your telephoneservice provider)www.ford.ca
Australia
Ford Motor Company of Australia Pty Ltd.Customer Relationship CentrePrivate Mail Bag 5Campbellfield, Victoria, 3061Telephone: (13 FORD) 13 3673E-mail: [email protected]
New Zealand
Ford Motor CompanyAttention: Customer Relationship CentrePrivate Bag 76912Manukau City 2241Telephone: 0800 367 369 (FORDNZ)E-mail: [email protected]
China - Imported Vehicle
Customer Relationship CenterTelephone: 400-690-1886Website: https://www.ford.com.cn/
China - Chang’An Ford
Customer Relationship CenterTelephone: 800-810-8168Mobile: 400-887-7766Website: https://www.ford.com.cn/
Asia Pacific Direct Markets(APDM)
E-mail: [email protected]
Caribbean, Central America andIsrael
Ford Motor CompanyFord Export OperationsAttention: Owner Relations1555 Fairlane DriveFairlane Business Park #3Allen Park, MI 48101Fax: (313) 390-0804Telephone: (313) 594-4857E-mail: [email protected]
U.S. Virgin Islands and Puerto Rico
Ford Motor CompanyFord Export OperationsAttention: Owner Relations1555 Fairlane DriveFairlane Business Park #3Allen Park, MI 48101Telephone: (800) 841-3673E-mail: [email protected]
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WHAT IS MYKEY
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits.
You can program the restrictions to all keysexcept one. Any keys that you did notprogram are administrator keys or adminkeys.
Note:Every MyKey receives the samerestrictions and settings. You cannotprogram them individually.
MYKEY SETTINGS
NON-CONFIGURABLE MYKEYSETTINGS
Seatbelt Reminder or Belt-Minder™
MyKey mutes the audio system until thefront seat passengers buckle the front seatbelts.
Note:If your vehicle includes an AM/FMradio or a very basic audio system, the radiomay not mute.
Satellite Radio (If Equipped)
Some satellite radio channels haverestricted access to adult radio content.
Early Low Fuel
The low fuel level warning lamp turns onearlier.
Driving and Parking Aids
You cannot configure settings for parkingaids, blind spot information system, andcross traffic alert. These systems turn onwhen the vehicle turns on, and you cannotswitch them off with a MyKey.
You cannot configure settings forpre-collision assist and lane keeping. Thesesystems turn on when the vehicle turns on.
A new destination in the navigation systemcan only be set using voice commandswhen using a MyKey, and with your vehiclemoving.
Note:MyKey drivers may be able to switchthe lane keeping assist off, but this featureturns back on automatically with every newkey cycle.
CONFIGURABLE MYKEYSETTINGS
You can configure the following settingsafter creating a MyKey. See Creating aMyKey (page 68).
Speed Limit
WARNING: Do not set MyKeymaximum speed limit to a limit that willprevent the driver from maintaining asafe speed considering posted speedlimits and prevailing road conditions. Thedriver is always responsible to drive inaccordance with local laws andprevailing conditions. Failure to do socould result in accident or injury.
You can set a speed limit for your vehicle.Warning messages appear on thetouchscreen and a tone sounds if yourvehicle reaches the set speed. You cannotoverride the set speed when using a MyKey.
Speed Minder
You can set a speed reminder for yourvehicle. Warning messages appear on thetouchscreen and a tone sounds if yourvehicle exceeds the set speed.
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ADJUSTING THE EXTERIOR
MIRRORS
WARNING: Do not adjust themirrors when your vehicle is moving. Thiscould result in the loss of control of yourvehicle, serious personal injury or death.
Window lock.A
Adjustment control.B
Right-hand mirror.C
Left-hand mirror.D
To adjust the mirrors, switch your vehicleon and place the ignition in accessory orstart.
1.Select the mirror you want to adjust.The control light turns on.
2.Use the adjustment control to adjustthe position of the mirror.
3.Press the mirror control again. Thecontrol light turns off.
Integrated Blind Spot Mirror
WARNING: Objects in the mirrorare closer than they appear.
Blind spot mirrors have an integratedconvex mirror built into the upper outboardcorner of the exterior mirrors. They canassist you by increasing visibility along theside of your vehicle.
Check the main mirror first before a lanechange, then check the blind spot mirror.If no vehicles are present in the blind spotmirror and the traffic in the adjacent laneis at a safe distance, signal that you aregoing to change lanes. Glance over yourshoulder to verify traffic is clear, andcarefully change lanes.
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SWITCHING FROM ADAPTIVE
CRUISE CONTROL TO CRUISE
CONTROL
WARNING: Normal cruise controlwill not brake when your vehicle isapproaching slower vehicles. Always beaware of which mode you have selectedand apply the brakes when necessary.
Use the instrument cluster display to selectthe following:
1.Select Settings.
2.Select Driver Assistance.
3.Select Cruise Control.
4.Select Normal.
The cruise control indicatorreplaces the adaptive cruisecontrol indicator if you selectnormal cruise control. The gap settingdoes not display, and the system does notrespond to lead vehicles. Automaticbraking remains active to maintain setspeed. The system remembers the lastsetting when you start your vehicle.
LANE CENTERING
HOW DOES LANE CENTERINGWORK
Adaptive cruise control with lane centeringuses the vehicle's front radar sensor andfront windshield camera sensor, togetherwith the steering sensor to operate.
Using these sensors, the system appliescontinuous steering assistance towardsdriving in the middle of the lane you chooseon highway roads.
Note:The gap setting for adaptive cruisecontrol with lane centering, operates in thesame way as normal adaptive cruise control.
LANE CENTERING PRECAUTIONS
WARNING: Do not use the systemwhen towing a trailer. Failure to followthis instruction could result in the loss ofcontrol of your vehicle, personal injury ordeath.
WARNING: Do not use the systemif any changes or modifications to thesteering wheel have been made. Anychanges or modifications to the steeringwheel could affect the functionality orperformance of the system. Failure tofollow this instruction could result in theloss of control of your vehicle, personalinjury or death.
Adaptive cruise control precautions applyto lane centering unless stated otherwiseor contradicted by a lane centeringprecaution. See Adaptive Cruise ControlPrecautions (page 219).
LANE CENTERINGREQUIREMENTS
You must keep your hands on the steeringwheel at all times.
Lane centering only activates when all ofthe following occur:
•Adaptive cruise control with lanecentering is enabled in your informationand entertainment screen. SeeSwitching Lane Centering On andOff (page 226).
•You have adaptive cruise control withstop and go enabled and set.
•The steering sensor detects your handson the steering wheel.
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•The system detects both lane markingswhen driving on a straight road.
•Your vehicle is initially centered in thelane between two visible line markings.
Note:If the system does not detect validlane line markings, the system will remainin standby until valid line markings areavailables.
LANE CENTERING LIMITATIONS
Adaptive cruise control limitations applyto lane centering unless stated otherwiseor contradicted by a lane centeringlimitation. See Adaptive Cruise ControlLimitations (page 220).
Lane centering may not correctly operatein any of the following conditions:
•The lane width is too narrow or wide.
•The curve in the road is too small.
•The system does not detect theminimum required lane markings orwhen lanes merge or split.
•When the required steering effort tomaintain lane center exceeds the lanecentering system limit.
•When driving in areas that are underconstruction or when road work is inprogress.
•If the front windshield camera and/orthe front radar are blocked.
•When using a spare tire.
•Inclement weather conditionsincluding, but not limited to, high wind,heavy rain, and fog.
•Driving into direct sunlight.
•When modification to the steeringsystem has been made, includingalterations to the steering wheel.
•When towing a trailer.
See Lane Centering Precautions (page225).
Note:The system steering assistance islimited and may not have sufficient effortfor all driving situations and/or conditions,such as driving through tight curves ordriving through curves at high speeds.
Note:In exceptional conditions, the systemmay deviate from the lane center.
SWITCHING LANE CENTERING ONAND OFF
You must keep your hands on the steeringwheel at all times.
The controls are on the steering wheel.
Press the button.
The indicator appears in the informationdisplay. When the system is on, the colorof the indicator changes to indicate thesystem status.
You can override the system at any timeby steering your vehicle.
Note:The correct requirements must bemet before you can switch the system on.See Lane Centering Requirements (page225).
LANE CENTERING ALERTS
You must keep your hands on the steeringwheel at all times.
When the system is active and detects nosteering activity for a period of time, thesystem alerts you to put your hands on thesteering wheel. If you do not reactappropriately to the warnings the adaptivecruise control with lane centering systemcancels and slows your vehicle down toidle speeds while maintaining steeringcontrol. See Lane Centering AutomaticCancellation (page 227).
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The system also alerts you if your vehiclecrosses lane line markings withoutdetected steering activity.
Note:The system could detect a light gripor light touch on the steering wheel ashands-off driving.
LANE CENTERING AUTOMATICCANCELLATION
When an external condition cancels thesystem, and your hands are on the steeringwheel, a tone sounds and a messageappears in the instrument cluster display.
When an external condition cancels thesystem, and your hands are not on thesteering wheel, the system immediatelyalerts you to take control of the vehicle. Ifthis alert is ignored, the system slows thevehicle while maintaining steeringassistance when lane markings areavailable. When no lane markings areavailable, the vehicle comes to a stop.
If your vehicle starts to slowdown after system cancellation,you must take full control of thevehicle. To re-enable adaptive cruisecontrol with lane centering aftercancellation, press and release the resumebutton.
Automatic cancellation can also occur if:
•The lane becomes too wide or narrow.
•The system cannot detect valid lanemarkings.
•Lane markings cross over one another.
•The curve of the road is too sharp.
Note:If your vehicle slows down due to yourinactivity twice within a key cycle, thesystem disables. To reset the system, whenthe vehicle is stationary, return the gearselector to park (P) and turn the vehicle off.Then, restart the vehicle with your foot onthe brake pedal.
LANE CENTERING MANUALCANCELLATION
When you perform the following actions,adaptive cruise control with lane centeringwill cancel:
•The brake pedal is pressed.
•Adaptive cruise control button isswitched off on the steering wheel.
The lane centering system is momentarilysuppressed when either of the followingactions are performed:
•Turn signal indicator is latched ortapped.
•You steer the vehicle out of lane.
LANE CENTERING INDICATORS
Illuminates when you switchlane centering on. The color ofthe indicator changes to indicatethe system status.
Gray status indicates the system is on butin standby mode.
Green status indicates the system isenabled and applying steering assistanceto keep the vehicle in the center of the lane.
Amber status with an audible tone, thatthen changes to gray status, indicates asystem automatic cancellation.
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ADAPTIVE CRUISE CONTROL
– TROUBLESHOOTING
ADAPTIVE CRUISE CONTROL –INFORMATION MESSAGES -VEHICLES WITH: ADAPTIVECRUISE CONTROL WITH LANECENTERING
Note:Depending on your vehicle optionsand instrument cluster type, somemessages can appear different or not at all.
ActionMessage
You must return your hands to the steering wheel and providesteering input to cancel the message.Keep Hands on SteeringWheel
Lane centering is currently not available, due to conditionsthat prevent the system from becoming active. To reset thesystem, when the vehicle is stationary, return the gear selectorto park (P) and turn the vehicle off. Then, restart the vehiclewith your foot on the brake pedal.
Lane Centering AssistNot Available
Adaptive cruise control with lane centering is about to cancel.You must immediately take full control of the vehicle.Resume Control
Adaptive cruise control with lane centering is in standby mode.When safe to do so, you can resume adaptive cruise controlwith lane centering by applying pressure on the acceleratorpedal. Alternatively, you can also re-enable adaptive cruisecontrol with lane centering by pressing the resume button onthe steering wheel.
Press Accelerator Pedalto Resume
ADAPTIVE CRUISE CONTROL –INFORMATION MESSAGES -VEHICLES WITH: STOP AND GO
Note:Depending on your vehicle optionsand instrument cluster type, not allmessages display or are available.
Note:The system could abbreviate orshorten certain messages depending uponwhich cluster type you have.
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WHAT IS THE LANE KEEPING
SYSTEM
The lane keeping system alerts you byproviding temporary steering assistanceor steering wheel vibration when it detectsan unintended lane departure.
HOW DOES THE LANE
KEEPING SYSTEM WORK
The lane keeping system uses a forwardlooking camera mounted on the windshieldto monitor vehicle movement within thetravel lane.
When the camera detects a drift out of thetravel lane, the lane keeping system alertsthe driver by vibrating the steering wheel,or aids the driver by providing a smallsteering input to move the vehicle backinto the travel lane.
The driver can select one of three modes:
•Alert (If Equipped)
•Aid
•Alert + Aid
LANE KEEPING SYSTEM
PRECAUTIONS
WARNING: You are responsible forcontrolling your vehicle at all times. Thesystem is designed to be an aid and doesnot relieve you of your responsibility todrive with due care and attention. Failureto follow this instruction could result inthe loss of control of your vehicle,personal injury or death.
WARNING: The system will notoperate if the sensor cannot track theroad lane markings.
WARNING: The sensor mayincorrectly track lane markings as otherstructures or objects. This can result ina false or missed warning.
WARNING: In cold and severeweather conditions the system may notfunction. Rain, snow and spray can alllimit sensor performance.
WARNING: The system may notoperate properly if the sensor is blocked.Keep the windshield free fromobstruction.
WARNING: If damage occurs in theimmediate area surrounding the sensor,have your vehicle checked as soon aspossible.
WARNING: The system may notcorrectly operate if your vehicle is fittedwith a suspension kit not approved byus.
WARNING: Large contrasts inoutside lighting can limit sensorperformance.
LANE KEEPING SYSTEM
LIMITATIONS
The lane keeping system only operateswhen the vehicle speed is greater than40 mph (64 km/h).
The system works when the camera candetect at least one lane marking or theedge of the road.
The lane keeping system may not correctlyoperate in any of the following conditions:
•The lane keeping system does notdetect at least one lane marking.
•You switch the turn signal on.
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