Axle and PTU Maintenance
The Power Transfer Unit (PTU) and rearaxle (AWD only) in your vehicle does notrequire any normal scheduled maintenanceunless the vehicle has experiencedextended periods of extreme/severe dutycycle driving or the PTU and/or the rearaxle has been submerged in water.Checking the PTU and rear axle fluid is notnecessary unless the unit shows signs ofleakage. Contact an authorized dealer forservice.
California Fuel Filter Replacement
If you register your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. We however, urge you to haveall recommended maintenance servicesperformed at the specified intervals andto record all vehicle service.
Engine Air Filter and Cabin Air FilterReplacement
The life of the engine air filter and cabin airfilter is dependent on exposure to dustyand dirty conditions. Vehicles operated inthese conditions require frequentinspection and replacement of the engineair filter and cabin air filter.
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PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:www.dtsc.ca.gov/hazardouswaste/perchlorate.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual.
Genuine Ford and Motorcraft parts meetor exceed these specifications.
Collision Repairs
We hope that you never experience acollision, but accidents happen sometimes.
Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. Duringvehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty.
The Ford Warranty may not cover damagecaused to your vehicle as a result of failednon-Ford parts.
For additional information, refer to theterms and conditions of the Ford Warranty.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of any
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SUNA Products and/or Services areintended as an aid to personal motoringand travel planning, and do not providecomprehensive or accurate information onall occasions. On occasions, you mayexperience additional delay as a result ofusing SUNA Products and/or Services. Youacknowledge that it is not intended, orsuitable, for use in applications where timeof arrival or driving directions may impactthe safety of the public or yourself.
4. Use of SUNA Products and Serviceswhile driving
You, and other authorized drivers of thevehicle in which SUNA Products and/orServices are available or installed andactive, remain at all times responsible forobserving all relevant laws and codes ofsafe driving. In particular, you agree to onlyactively operate SUNA Products and/orServices when the Vehicle is at a completestop and it is safe to do so.
5. Service Continuity and Reception ofthe SUNA Traffic Channel
We will use reasonable endeavors toprovide the SUNA Traffic Channel 24 hoursa day, 365 days a year. The SUNA TrafficChannel may occasionally be unavailablefor technical reasons or for plannedmaintenance. We will try to performmaintenance at times when congestion islight. We reserve the right to withdrawSUNA Products and/or Services at anytime.
Also, we cannot assure the uninterruptedreception of the SUNA Traffic ChannelRDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers orthe manufacturer of your device (the“Suppliers”)) shall be liable to you or toany third party for any damages eitherdirect, indirect, incidental, consequentialor otherwise arising out of the use of orinability to use SUNA Products and/or
Services even if Intelematics or a Supplierhas been advised of the possibility of suchdamages. You also acknowledge thatneither Intelematics nor any Supplierguarantees nor make any warranties thatrelate to the availability, accuracy orcompleteness of SUNA Products and/orServices, and to the extent which it islawful to do so, both Intelematics and eachSupplier excludes any warranties whichmight otherwise be implied by any Stateor Federal legislation in relation to SUNAProducts and/or Services.
7. Please Note
Great care has been taken in preparing thismanual. Constant product developmentmay mean that some information is notentirely up-to-date. The information in thisdocument is subject to change withoutnotice.
EMISSION LAW
WARNING: Do not remove or alterthe original equipment floor covering orinsulation between it and the metal floorof the vehicle. The floor covering andinsulation protect occupants of thevehicle from the engine and exhaustsystem heat and noise. On vehicles withno original equipment floor coveringinsulation, do not carry passengers in amanner that permits prolonged skincontact with the metal floor. Failure tofollow these instructions may result infire or personal injury.
U.S. federal laws and certain state lawsprohibit removing or rendering inoperativeemission control system components.Similar federal or provincial laws mayapply in Canada. We do not approve of anyvehicle modification without firstdetermining applicable laws.
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Tampering with emissionscontrol systems includingrelated sensors or the DieselExhaust Fluid system can result in reducedengine power and the illumination of theservice engine soon light.
Tampering With a Noise ControlSystem
Federal laws prohibit the following acts:
•Removal or rendering inoperative byany person other than for purposes ofmaintenance.
•Repair or replacement of any device orelement of the design incorporated intoa new vehicle for the purpose of noisecontrol prior to its sale or delivery tothe ultimate purchaser or while it is inuse.
•The use of the vehicle after any personremoves or renders inoperative anydevice or element of the design.
The U.S. Environmental Protection Agencymay presume to constitute tampering asfollows:
•Removal of hood blanket, fender apronabsorbers, fender apron barriers,underbody noise shields or acousticallyabsorptive material.
•Tampering or rendering inoperative theengine speed governor, to allow enginespeed to exceed manufacturerspecifications.
If the engine does not start, runs rough,experiences a decrease in engineperformance, experiences excess fuelconsumption or produces excessiveexhaust smoke, check for the following:
•A plugged or disconnected air inletsystem hose.
•A plugged engine air filter element.
•Water in the fuel filter and waterseparator.
•A clogged fuel filter.
•Contaminated fuel.
•Air in the fuel system, due to looseconnections.
•An open or pinched sensor hose.
•Incorrect engine oil level.
•Incorrect fuel for climatic conditions.
•Incorrect engine oil viscosity forclimactic conditions.
Note:Some vehicles have a lifetime fuelfilter that is integrated with the fuel tank.Regular maintenance or replacement is notneeded.
Note:If these checks do not help youcorrect the concern, have your vehiclechecked as soon as possible.
Noise Emissions Warranty,Prohibited Tampering Acts andMaintenance
On January 1, 1978, Federal regulationbecame effective governing the noiseemission on trucks over 10,000 lb(4,536 kg) Gross Vehicle Weight Rating(GVWR). The preceding statementsconcerning prohibited tampering acts andmaintenance, and the noise warrantyfound in the Warranty Guide, areapplicable to complete chassis cabs over10,000 lb (4,536 kg) GVWR.
EXPORT UNIQUE OPTIONS
For your particular global region, yourvehicle may be equipped with features andoptions that are different from the featuresand options that are described in thisOwner’s Manual. A market uniquesupplement may be supplied thatcomplements this book. By referring to themarket unique supplement, if provided,you can properly identify those features,recommendations and specifications thatare unique to your vehicle. This Owner’s
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Manual is written primarily for the U.S. andCanadian markets. Features or equipmentlisted as standard may be different on unitsbuilt for export.Refer to this Owner’sManual for all other requiredinformation and warnings.
WARRANTY INFORMATION
The following warranties may apply to yourvehicle:
•New vehicle limited warranties.
•Emissions warranties, if applicable.(Note: Fully-electric vehicles are noteligible for emissions warranties.)
•Other warranties, if applicable.
Detailed warranty information specific toyour vehicle can be found in the WarrantyGuide at www.owner.ford.com.
The following California WarrantyStatement, required by Californiaregulations, applies to vehicles certified toCalifornia emissions standards andregistered in a state that requires Californiaemissions warranty. If applicable,additional California Emissions Warrantiescan be found in the Warranty Guide atwww.owner.ford.com.
CALIFORNIA EMISSION CONTROLWARRANTY STATEMENT
YOUR WARRANTY RIGHTS ANDOBLIGATIONS
The California Air Resources Board andFord Motor Company are pleased toexplain the emission control systemwarranty on your (year) vehicle. InCalifornia, new motor vehicles must bedesignated, built and equipped to meet
the State's stringent anti-smog standards.Ford Motor Company must warrant theemission control system on your vehiclefor the periods of time listed belowprovided there has been no abuse, neglector improper maintenance of your vehicle.
Your emission control system may includeparts such as the carburetor orfuel-injection system, the ignition system,catalytic converter and engine computer.Also included may be hoses, belts,connectors and other emission-relatedassemblies. Where a warrantable conditionexists, Ford Motor Company will repair yourvehicle at no cost to you includingdiagnosis, parts and labor.
MANUFACTURER'S WARRANTYCOVERAGE:
(For 1990 and subsequent modelpassenger cars, light-duty trucks, andmedium-duty vehicles.)
- For 3 years or 50,000 miles (whicheveroccurs first);
1) If your vehicle fails a Smog Checkinspection, all necessary repairs andadjustments will be made by Ford MotorCompany to ensure that your emissioncontrol system PERFORMANCEWARRANTY.
2) If any emission-related part on yourvehicle is defective, the part will berepaired or replaced by Ford MotorCompany. This is your short-term emissioncontrol system DEFECTS WARRANTY.
- For 7 years or 70,000 miles (whicheveroccurs first);
1) If an emission-related part listed in thiswarranty booklet specially noted withcoverage for 7 years or 70,000 miles isdefective, the part will be repaired orreplaced by Ford Motor Company. This isyour long-term emission control systemDEFECTS WARRANTY.
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OWNER'S WARRANTYRESPONSIBILITIES:
- As the vehicle owner, you are responsiblefor the performance of the requiredmaintenance listed in your owner'smanual. Ford Motor Companyrecommends that you retain all receiptscovering maintenance on your vehicle, butFord Motor Company cannot denywarranty solely for the lack of receipts orfor your failure to ensure the performanceof all scheduled maintenance.
- You are responsible for presenting yourvehicle to a Ford or Lincoln dealer as soonas a problem exists. The warranty repairsshould be completed in a reasonableamount of time, not to exceed 30 days.
- As the vehicle owner, you should also beaware that Ford Motor Company may denyyou warranty coverage if your vehicle or apart has failed due to abuse, neglect,improper maintenance or unapprovedmodifications.
If you have any questions regarding yourwarranty rights and responsibilities, youshould contact Ford Customer Service at1-800-392-3673 or the California AirResource Board at 9528 Telstar Avenue,El Monte, CA 91731.
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Fuel Tank Capacity - Hybrid ElectricVehicle (HEV).............................................372Fuse Precautions.........................................295Fuses................................................................295Body Control Module Fuse Box.....................301Fuses – Troubleshooting................................303Under Hood Fuse Box......................................295Fuses – Troubleshooting..........................303Fuses – Frequently Asked Questions........303
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General Maintenance Information.......450Glasses Holder..............................................154Locating the Glasses Holder..........................154Glossary of Tire Terminology...................341Glove Compartment....................................153Opening the Glove Compartment................153Grade Assist - Hybrid Electric Vehicle(HEV).............................................................185What Is Grade Assist.........................................185
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Headlamp AdjustingSee: Adjusting the Headlamps.....................320Headlamps.......................................................92Headlamp Indicators..........................................92Switching Headlamp Exit Delay On andOff.........................................................................92Using the High Beam Headlamps.................92Headlamps – Troubleshooting.................93Headlamps – Frequently AskedQuestions...........................................................93Heated Seats.................................................140Heated Seat Precautions................................140Switching the Heated Seats On andOff.......................................................................140HeatingSee: Climate Control - Vehicles With: DualAutomatic Temperature Control(DATC)...............................................................125See: Climate Control - Vehicles With:Electronic Automatic Temperature Control(EATC)...............................................................130High Voltage Battery....................................181High Voltage Battery Precautions...........181
High Voltage Battery VehiclePrecautions - Hybrid Electric Vehicle(HEV)............................................................283Hill Descent Control...................................206Hill Descent Control –Troubleshooting............................................207Hill Descent Control Indicator................206Hill Descent Control Precautions..........206Hill Descent Control –Troubleshooting........................................207Hill Descent Control – InformationMessages.........................................................207Hill Start Assist..............................................197Hill Start Assist – Troubleshooting..............197Hill Start Assist Precautions.....................197Hill Start Assist – Troubleshooting........197Hill Start Assist – InformationMessages..........................................................197Hood LockSee: Opening and Closing the Hood..........304Horn....................................................................88How Does 911 Assist Work..........................59How Does Adaptive Cruise Control WithStop and Go Work.....................................219How Does a Hybrid Electric VehicleWork...............................................................166How Does All-Wheel Drive Work -Excluding: FX4 Off Road/Tremor........189How Does All-Wheel Drive Work - FX4Off Road/Tremor.......................................189How Does Auto Hold Work.......................198How Does Blind Spot InformationSystem Work...............................................241How Does Cross Traffic AlertWork..............................................................244How Does Drive Mode ControlWork..............................................................230How Does Driver Alert Work....................255How Does Hill Descent ControlWork..............................................................206How Does Hill Start Assist Work.............197How Does Pre-Collision AssistWork...............................................................247How Does Stability Control Work.........202How Does the Lane Keeping SystemWork...............................................................234How Does the Personal Safety SystemWork.................................................................49
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Maintenance.................................................304Engine Oil.............................................................308Exterior Bulbs.......................................................321Interior Bulbs.......................................................326Maintenance Precautions........................304Manually Dimming the InteriorMirror..............................................................102Manually Releasing the Electric ParkingBrake..............................................................194Manual Park Release - Gasoline.............185Manual Park Release Precautions...............185Using Manual Park Release............................185What Is Manual Park Release........................185Manual Seats.................................................136Adjusting the Head Restraint.........................136Adjusting the Seat Backrest............................137Adjusting the Seat Cushion............................143Adjusting the Seat Height...............................138Folding the Seat Backrest...............................143Head Restraint Components.........................136Installing the Head Restraint..........................137Moving the Seat Backward andForward..............................................................137Removing the Head Restraint........................137Unfolding the Seat Backrest..........................144Mislock................................................................73Mislock Limitations..............................................73Switching Mislock On and Off.........................74What Is Mislock.....................................................73Mobile CommunicationsEquipment..................................................502Mobile Device Data........................................25Moonroof Bounce-Back............................106Overriding Moonroof Bounce-Back............106What Is Moonroof Bounce-Back..................106Moonroof.........................................................105Moonroof Bounce-Back..................................106Motorcraft Parts - 2.0LEcoBoost™.................................................365Motorcraft Parts - 2.5L, Hybrid ElectricVehicle (HEV)............................................365Muting the Audio.........................................393MyKey Settings................................................67Configurable MyKey Settings...........................67Non-Configurable MyKey Settings................67
MyKey – Troubleshooting...........................70MyKey – Frequently Asked Questions...........71MyKey – Information Messages.....................70MyKey™.............................................................67MyKey Settings......................................................67MyKey – Troubleshooting.................................70
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Navigation......................................................422Normal Scheduled Maintenance..........453
O
Opening and Closing the Flip Key.............61Opening and Closing the Hood.............304Opening and Closing theMoonroof......................................................105Opening and Closing the SlidingWindows........................................................101Opening and Closing theSunshade.....................................................105Opening and Closing theWindows......................................................100Opening the Tailgate.....................................81Opening the Tailgate From Outside YourVehicle..................................................................81Opening the Tailgate to the MiddlePosition................................................................81Operating the Doors From Inside YourVehicle..............................................................72Opening the Doors From Inside YourVehicle..................................................................72Unlocking and Locking the Doors Using theCentral Locking.................................................72Operating the Doors From Outside YourVehicle..............................................................72Unlocking and Locking the Doors Using theKey Blade............................................................72Unlocking and Locking the Doors Using theRemote Control................................................72Ordering a Canadian French Owner'sManual.........................................................460OTASee: Vehicle Software Updates...................445Our Sustainability Report........................459Overriding the Set Speed.........................224
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