Switching Automatic TimeUpdates On and Off
1.Access the vehicle drawer on thetouchscreen.
2.Press SETTINGS.
3.Press Clock.
4.Switch Automatic time zone updateon or off.
AM/FM RADIO
AM/FM RADIO LIMITATIONS
The further you travel from an AM or FMstation, the weaker the signal and theweaker the reception.
Hills, mountains, tall buildings, bridges,tunnels, freeway overpasses, parkinggarages, dense tree foliage andthunderstorms can interfere with thereception.
When you pass a ground-based broadcastrepeating tower, a stronger signal mayovertake a weaker one and result in theaudio system muting.
SELECTING A RADIO STATION
Manually Selecting a RadioStation
Turn to search through the radio frequencyband.
Using Direct Tune
1.Press Direct Tune to open the numberpad.
2.Enter the station you prefer.
Note:You can only enter a valid station forthe audio source you are currently listeningto.
Using Seek
Press either button. The systemstops at the first station it findsin that direction.
Using the Station List
1.Press Browse.
Note:Available on FM radio only.
2.Press a station.
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DIGITAL RADIO
WHAT IS DIGITAL RADIO
HD Radio™ technology is the digitalevolution of analog AM/FM radio.
For additional information, visitwww.HDRadio.com.
HD Radio Technology is manufacturedunder license from iBiquity DigitalCorporation and foreign patents. HD Radioand the HD and HD Radio logos areproprietary trademarks of XPERI. Thevehicle manufacturer and XPERI are notresponsible for the content sent using HDRadio technology. Content may bechanged, added or deleted at any time atthe station owner's discretion.
HOW DOES DIGITAL RADIO WORK
Your system has a special receiver thatallows it to receive digital broadcasts inaddition to analog broadcasts.
HD1 signifies the main programming statusand is available in both analog and digitalbroadcasts. Other multicast stations areonly available digitally and could containnew or different content.
Note:When the system first receives anHD1 station, it plays the station in the analogversion until it verifies the station is an HDRadio station. Then it shifts to the digitalversion.
Note:There is an audio mute delay whenswitching to an HD2 or HD3 station becausethe system has to reacquire and decode thedigital signal.
DIGITAL RADIO LIMITATIONS
If you are outside the reception area, thesystem could not work.
If you are on the fringe of the receptionarea, the station could mute due to weaksignal strength.
Note:If you are listening to HD1, the systemchanges back to the analog broadcast untilthe digital broadcast is available again. Ifyou are listening to any other multicastchannels, the station mutes and staysmuted unless it is able to connect to thedigital signal again.
Depending on the station quality, you couldhear a slight sound change when thestation changes between analog anddigital audio.
You cannot access a saved HD station ifyour vehicle is outside the station’sreception area.
SWITCHING DIGITAL RADIORECEPTION ON AND OFF
1.Access the vehicle drawer on thetouchscreen.
2.Press SETTINGS.
3.Press Radio.
4.Switch HD Radio on or off.
DIGITAL RADIO INDICATORS
HD Radio Indicator
The indicator appears when HD Radio ison and you tune to a station broadcastingHD Radio technology.
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The color of the indicator changes toindicate the system status.
Gray indicates the system is acquiring adigital station.
Orange indicates digital audio is playing.
Multicast Indicator
The multicast indicator appears if thecurrent station is broadcasting multipledigital broadcasts. The highlightednumbers indicate additional digitalchannels available.
Note:For stations that have more than oneHD multicast, the HD indicator and radiotext appears as a button. Press the buttonto cycle through all of the HD stations onthat specific frequency.
SATELLITE RADIO
WHAT IS SATELLITE RADIO
Your factory-installed SiriusXM radiosystem includes a limited subscriptionterm, which begins on the date of sale orlease of your vehicle. See an authorizeddealer for availability.
For additional information about extendedsubscription terms, visit www.SiriusXM.comin the United States,www.SiriusXM.ca inCanada, or call SiriusXM at1-888-539-7474.
Note:SiriusXM reserves the unrestrictedright to change, rearrange, add or deleteprogramming including canceling, movingor adding particular channels, and its prices,at any time, with or without notice to you.Neither SiriusXM and its affiliates nor FordMotor Company and its affiliates will beliable to you or any third party for any suchmodification, suspension or termination.
SATELLITE RADIO LIMITATIONS
For optimal reception performance, keepthe antenna clear of snow and ice build-upand keep luggage and other material asfar away from the antenna as possible.Placing luggage over the antenna mayreduce performance. Factory-installed andaftermarket vehicle structures including,but not limited to, roof racks and soft toproofs in a partially open position couldreduce reception performance.
Hills, mountains, tall buildings, bridges,tunnels, freeway overpasses, parkinggarages, dense tree foliage andthunderstorms can interfere with yourreception.
When you pass a ground-basedbroadcast-repeating tower, a strongersignal may overtake a weaker one andcould result in the audio system muting.Your display could show an error messageto indicate the interference.
LOCATING THE SATELLITE RADIOIDENTIFICATION NUMBER
1.Select SiriusXM as the audio source.
2.Tune to channel 0.
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AUDIO SYSTEM – TROUBLESHOOTING
AUDIO SYSTEM – INFORMATION MESSAGES
Satellite Radio Troubleshooting
Recommended ActionPotential EffectsError Message
Internet connectivity isturned off. See ConnectedVehicle (page 377).
Internet streaming and OnDemand shows are unavail-able and some SiriusXMfeatures are disabled.
Connectivity Disabled
SYNC attempts to connect.See Satellite Radio Limit-ations (page 396).Switch toa satellite connection for thecurrent channel if the optionis available.
Audio system may mute.Switch to Satellite buttonmay be displayed on theSiriusXM audio screen if thechannel is also available viasatellite.
No Internet
Antenna may be obstructedor satellite reception is weakin your location. See Satel-lite Radio Limitations(page 396).Switch to aninternet connection for thecurrent channel if the optionis available.
Audio system may mute.Switch to Internet buttonmay be displayed on theSiriusXM audio screen if thechannel is also available viastreaming.
No Satellite Signal
Allow some time for theaudio to load or tune to adifferent channel.
Audio system may mutewhile the audio attempts toload.
Slow Network Connection
A temporary update may bein progress. Allow some timebefore retrying to tune to thechannel. If the issuecontinues, the channel mayno longer be available.
Audio system may mute.Radio may tune to adifferent channel.
Channel Unavailable
A temporary update may bein progress. Allow some timebefore retrying to play theepisode. If the issuecontinues, the episode mayno longer be available.
Audio system may mute.Radio may tune to adifferent channel.
Episode Unavailable
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Recommended ActionPotential EffectsError Message
Allow some time and retrythe action.Audio system may mute.Radio may tune to adifferent channel.
Something went wrong
Your subscription hasexpired or you have not yetsubscribed for access to thelisted content. Navigate toSubscription under theSatellite Radio Settingsmenu. If you have an activesubscription which includesthe listed channel or contentand you see this error, youmay need to refresh yourradio. To refresh your Siri-usXM radio, visit www.siri-usxm.com/refresh in the US,or www.siriusxm.ca/refreshin Canada.You may need to provideyour SiriusXM Radio identific-ation number. SeeLocating the SatelliteRadio IdentificationNumber (page 396).
Cannot listen to selectedcontent. Content mayappear grayed out and somefeatures may be disabled.
Subscribe to Listen
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Recommended ActionPotential EffectsError Message
Your subscription does notinclude access to the listedcontent. You may need toupgrade your subscription.Navigate to Subscriptionunder the Satellite RadioSettings menu. If you havean active subscription whichincludes the listed channelor content and you see thiserror, you may need torefresh your radio. To refreshyour SiriusXM radio, visitwww.siriusxm.com/refreshin the US, or www.siri-usxm.ca/refresh in Canada.You may need to provideyour SiriusXM Radio identific-ation number. SeeLocating the SatelliteRadio IdentificationNumber (page 396).
Cannot listen to selectedcontent. Content mayappear grayed out and somefeatures may be disabled.
Upgrade to Listen
Content is not available inyour location or SiriusXM isunable to determine yourlocation. Tuning to adifferent channel mayresolve the issue.
Audio may mute. Not avail-able in your location orUnable to determine yourlocation may be displayed.
Location Restricted Content
The Block Explicit Contentfilter is turned on. Navigateto Listener Settings underthe Satellite Radio Settingsmenu to access the BlockExplicit Content filter.Navigate to ListenerSettings.
Audio may mute. Radio maytune to a different channel.Channel Blocked
If issue persists, you mayneed to visit an authorizeddealer for service.
Audio may mute. Access toSiriusXM features may beunavailable.
Antenna Problem or Hard-ware Problem
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Automatic crash notificationsystem off.
Cell phone network signalstrength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle locationsharing on.
Wireless charger active.
Feature Bar
Select to use the radio, a USB, amedia player or a Bluetooth®device. See Entertainment(page 410).
Select to adjust climate settings
Select to make calls and accessthe phonebook on your cellphone. See Phone (page 420).
Select to use the navigationsystem.
Select to search for and usecompatible apps on your iOS orAndroid device. See Apps (page428).
Select to adjust system settings.See Settings (page 430).
Cleaning the Touchscreen
See Cleaning Displays and Screens(page 330).
Updating the System
Updating the System Using a USB Drive
Downloading an Update
1.Go to the SYNC update page on thelocal Ford website.
2.Download the update.
Note:The website notifies you if an updateis available.
3.Insert a USB drive into your computer.
Note:The USB drive needs to be empty andmeet the minimum requirements detailedon the website.
4.Follow the instructions provided todownload the update to the USB drive.
Installing an Update
Note:You can use the system when aninstallation is in progress.
1.Disconnect all other USB devices fromthe USB ports.
2.Connect the USB drive with the updateto a USB port.
Note:Installation starts automaticallywithin 10 minutes.
Updating the System Using a Wi-FiNetwork Connection
Connecting to a Wi-Fi Network
Select the settings option on thefeature bar.
1.Select Automatic Updates.
2.Select System Wi-Fi.
3.Switch System Wi-Fi on.
4.Select Available Wi-Fi Networks.
5.Select an available Wi-Fi network.
Note:Enter the network password toconnect to a secure network.
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Action and DescriptionVoice Command
You can use this command to view the next page of options onany screen where multiple pages of choices are given.Next Page
You can use this command to view the previous page of optionson any screen where multiple pages of choices are given.Previous Page
Gives you available commands you can use on the currentscreen.Help
Included here are some of the mostpopular commands for each SYNC 3feature.
Audio Voice Commands
___ is a dynamic listing, meaning that foraudio voice commands it can be the nameof a Sirius channel or a channel number, aradio frequency number, or the name of anartist, album, song or a genre.
To control the media features, press the voice button and when prompted, say:
DescriptionVoice Command
You can say the Sirius channel name or numbersuch as "Sirius channel 16".
1Sirius Channel ___
You can also tune to a Sirius channel by saying the channel's name, such as "The Pulse".
Allows you to tune to a specific FM or AMfrequency such as "FM 88.7" or "AM 1580".AM ___
FM ___
Allows you to tune to a specific HD frequencysuch as “FM 88.7 HD 1”.
1FM ___ HD ___
Allows you to listen to music on your Bluetooth®connected device.Bluetooth Audio
Allows you to listen to music on your USBconnected device.USB
For USB audio only, you can say the name of anartist, album, song or a genre to listen to thatselection. Your system must finish indexingbefore this option is available. For example, youcould say "Play artist The Beatles" or "Play songPenny Lane".
Play Genre ___
Play Playlist ___
Play Artist ___
Play Album ___
Play Podcast ___
Play Song ___
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