WHAT IS AUTO-START-STOP
The system helps reduce fuel consumptionby stopping and restarting the engine whenyour vehicle has stopped. The enginerestarts when you release the brake pedal.
In some situations, your vehicle couldrestart before you release the brake pedal,for example:
•To maintain interior comfort.
•To recharge the battery.
AUTO-START-STOP
PRECAUTIONS
WARNING: Apply the parkingbrake, shift into park (P), switch theignition off and remove the key beforeyou leave your vehicle. Failure to followthis instruction could result in personalinjury or death.
WARNING: Apply the parkingbrake, shift into park (P), switch theignition off and remove the key beforeyou open the hood or have any serviceor repair work completed. If you do notswitch the ignition off, the engine couldrestart at any time. Failure to follow thisinstruction could result in personal injuryor death.
SWITCHING AUTO-START-
STOP ON AND OFF
The system turns on when you switch theignition on.
Press the button to switch thesystem off.
Note:OFF illuminates in the switch.
Note:Deactivating the system using thebutton lasts only one key cycle.
Press the button again to switch thesystem back on.
Note: The system turns off if it detects amalfunction. If the system malfunctions,have your vehicle checked as soon aspossible.
STOPPING THE ENGINE
Stop your vehicle, keep your foot on thebrake pedal and the transmission in drive(D).
Note:Power assist steering turns off whenthe engine stops.
RESTARTING THE ENGINE
Release the brake pedal or press theaccelerator pedal.
A message appears in the instrumentcluster display if the system requires youto take action.
AUTO-START-STOP
INDICATORS
WARNING: The system mayrequire the engine to automaticallyrestart when the auto-start-stopindicator illuminates green or flashesamber. Failure to follow this instructioncould result in personal injury.
The Auto-Start-Stop indicatorilluminates green when theengine stops. It flashes amberand a message appears when you need totake action.
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WHAT IS THE HIGH VOLTAGE
BATTERY
The high voltage battery is a highlysophisticated lithium ion battery system,used to store electrified energy to powerthe vehicle.
HIGH VOLTAGE BATTERY
PRECAUTIONS
WARNING: This battery packshould only be serviced by an authorizedelectric vehicle technician. Improperhandling can result in personal injury ordeath.
WARNING: Apply the parkingbrake, shift into park (P), switch theignition off and remove the key beforeyou open the hood or have any serviceor repair work completed. If you do notswitch the ignition off, the engine couldrestart at any time. Failure to follow thisinstruction could result in personal injuryor death.
WARNING: Do not touch theelectronic ignition system parts after youhave switched the ignition on or whenthe engine is running. The systemoperates at high voltage. Failure tofollow this instruction could result inserious personal injury or death.
Your vehicle consists of varioushigh-voltage components and wiring. Allof the high-voltage power flows throughspecific wiring assemblies labeled as suchor covered with a solid orange convolute,or orange striped tape, or both. Do notcome in contact with these components.
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AUTOMATIC TRANSMISSION
PRECAUTIONS
WARNING: When your vehicle isstationary, keep the brake pedal fullypressed when shifting gears. Failure tofollow this instruction could result inpersonal injury, death or propertydamage.
WARNING: Do not apply the brakepedal and accelerator pedalsimultaneously. Applying both pedalssimultaneously for more than a fewseconds limits vehicle performance,which may result in difficulty maintainingspeed in traffic and could lead to seriousinjury.
WARNING: Apply the parkingbrake, shift into park (P), switch thevehicle off and remove the key or remotecontrol before you leave your vehicle.Failure to follow this instruction couldresult in personal injury or death.
AUTOMATIC TRANSMISSION
POSITIONS
PARK (P)
WARNING: Shift into park (P) onlywhen your vehicle is stationary.
In park (P) power is not transmitted to thedriven wheels.
Note:A tone sounds if you attempt to exityour vehicle without the vehicle in park (P).
Note:Your vehicle may not shift out of park(P) if the 12 V battery has run out of charge.
Note:Your vehicle may not shift out of park(P) if a fuse is blown.
Note:Your vehicle may not shift out of park(P) unless the key or remote control is insideyour vehicle.
Note:The electronic parking brake couldapply when you power your vehicle on withthe selector in park (P).
Note:The electronic parking brake couldapply if you shift to park (P) without fullypressing the brake pedal.
Note:The electronic parking brake couldapply if you shift to park (P) on a slope.
Note:Do not manually release the parkingbrake when the selector is in park (P). SeeAutomatically Releasing the ElectricParking Brake (page 195).
Note:Your vehicle could shift into park (P)if you attempt to exit your vehicle withoutthe transmission in park (P). See How DoesAutomatic Return to Park (P) Work (page184).
Note:A tone could sound when you selectpark (P).
REVERSE (R)
WARNING: Shift into reverse (R)only when your vehicle is stationary.
In reverse (R) power is transmitted to thedriven wheels.
NEUTRAL (N)
WARNING: In neutral (N) yourvehicle is free to roll.
In neutral (N) power is not transmitted tothe driven wheels.
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WHAT IS THE ELECTRIC
PARKING BRAKE
The electric parking brake is used to holdyour vehicle on slopes and flat roads.
APPLYING THE ELECTRIC
PARKING BRAKE
WARNING: Apply the parking brakeand make sure your vehicle is in park (P).Power the vehicle off and remove thekeys or remote control whenever youleave your vehicle. Failure to follow thisinstruction could result in personal injuryor death.
WARNING: If you drive extendeddistances with the parking brake applied,you could cause damage to the brakesystem.
WARNING: The electric parkingbrake does not operate if the vehiclebattery has run out of charge.
The electronic parking brakeswitch is on the center console.
1.Pull the switch up.
The red warning lamp flashes duringoperation and illuminates when the parkingbrake is applied.
Note:You can apply the electric parkingbrake when the power is off.
Note:The electric parking brake couldapply when you shift into park (P). See Park(P) (page 182).
APPLYING THE ELECTRIC
PARKING BRAKE IN AN
EMERGENCY
You can use the electric parking brake toslow or stop your vehicle in an emergency.
Pull the switch up and hold it.
The red warning lamp illuminates, a tonesounds and the stoplamps turn on whenyou use the electric parking brake in anemergency.
The electric parking brake continues toslow your vehicle down unless you releasethe switch.
Note:Do not apply the electric parkingbrake when your vehicle is moving, exceptin an emergency. If you repeatedly use theelectric parking brake to slow or stop yourvehicle, you could cause damage to thebrake system.
MANUALLY RELEASING THE
ELECTRIC PARKING BRAKE
1.Switch the ignition on.
2.Press and hold the brake pedal.
3.Push the switch down.
The red warning lamp turns off.
Pulling Away on a Hill When Towing aTrailer
1.Press and hold the brake pedal.
2.Pull the switch upward and hold it.
3.Shift into gear.
4.Press the accelerator pedal until enginehas developed sufficient torque toprevent your vehicle from rolling downthe hill.
5.Release the switch and pull away in anormal manner.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. Thisprogram is eligible within Canada or thecontinental United States.
The service is available 24 hours a day,seven days a week.
This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle. Canadian roadsidecoverage and benefits may differ from theU.S. coverage.
If you require more information, please callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
HIGH VOLTAGE BATTERY
VEHICLE PRECAUTIONS -
HYBRID ELECTRIC VEHICLE
(HEV)
In the event of damage or fire involving anelectric vehicle or hybrid-electric vehicle:
•Assume the high-voltage battery andassociated components are energizedand fully charged.
•Exposed electrical components, wiresand high-voltage batteries presentpotential high-voltage shock hazards.
•Venting high-voltage battery vaporsare potentially toxic and flammable.
•Physical damage to the vehicle orhigh-voltage battery could result inimmediate or delayed release of toxic,flammable gases and fire.
Vehicle information and general safetypractices include reviewing the owner'smanual and becoming familiar with yourvehicle's safety information andrecommended safety practices.
Crashes
A crash or impact significant enough torequire an emergency response forconventional vehicles would also requirethe same response for an electric orhybrid-electric vehicle.
If Possible:
1.Move your vehicle to a safe, nearbylocation and remain on the scene.
2.Roll down the windows before youswitch your vehicle off.
3.Place your vehicle in park (P), set theparking brake, switch off the vehicle,activate the hazard flashers and moveyour key(s) at least 16 ft (5 m) awayfrom the vehicle.
Always:
•Call emergency assistance if neededand advise that an electric orhybrid-electric vehicle is involved.
•Avoid contact with leaking fluids andgases, and remain out of the way ofoncoming traffic until emergencyresponders arrive.
•When emergency responders arrive,tell them that the vehicle involved is anelectric vehicle or hybrid-electricvehicle.
Fires
As with any vehicle, call emergencyassistance immediately if you see sparks,smoke or flames coming from the vehicle.Remain a safe distance from the vehicleand try to stay clear of the smoke.
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1.Exit the vehicle immediately.
2.Advise emergency assistance that anelectric or hybrid-electric vehicle isinvolved.
3.As with any vehicle fire, do not inhalesmoke, vapors or gas from the vehicle,as they may be hazardous.
Post-Incident
1.Do not store a severely damagedvehicle with a lithium-ion battery insidea structure or within 49 ft (15 m) of anystructure or vehicle.
2.Make sure that passenger and luggagecompartments remain ventilated.
3.Call emergency assistance if youobserve leaking fluids, sparks, smokeor flames, or hear gurgling or bubblingfrom the high-voltage battery.
SWITCHING THE HAZARD
FLASHERS ON AND OFF
The hazard flasher button is onthe instrument panel. Press thebutton to switch the hazardflashers on if your vehicle is creating asafety hazard for other road users.
When you switch the hazard flashers on,all front and rear direction indicators flash.
Note:The hazard flashers operate whenthe ignition is in any position, or if the key isnot in the ignition. The battery loses chargeand could have insufficient power to restartyour vehicle.
Press the button again to switch them off.
JUMP STARTING THE VEHICLE
JUMP STARTING PRECAUTIONS
WARNING: Batteries normallyproduce explosive gases which cancause personal injury. Therefore, do notallow flames, sparks or lightedsubstances to come near the battery.When working near the battery, alwaysshield your face and protect your eyes.Always provide correct ventilation.
WARNING: Keep batteries out ofreach of children. Batteries containsulfuric acid. Avoid contact with skin,eyes or clothing. Shield your eyes whenworking near the battery to protectagainst possible splashing of acidsolution. In case of acid contact with skinor eyes, flush immediately with water fora minimum of 15 minutes and get promptmedical attention. If acid is swallowed,call a physician immediately.
WARNING: Use only adequatelysized cables with insulated clamps.
WARNING: Make sure that thecables are clear of any moving parts andfuel delivery system parts.
WARNING: Connect batteries withonly the same nominal voltage.
WARNING: If the engine is runningwhile the hood is open, stay clear ofmoving engine components. Failure tofollow this warning could result in seriouspersonal injury or death.
Do not attempt to push-start an automatictransmission vehicle. This could causetransmission damage.
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Note:If your vehicle has an ignition key, youcannot remove the key from the ignitionwhen the transmission is in neutral (N) andyour vehicle is off.
Note:Start the engine and allow it to runfor a few minutes at the beginning of eachday, and every six hours or fewer. With theengine running and your foot on the brake,shift into drive (D) and then into reverse (R)before shifting back into neutral (N). Beforecontinuing to tow, switch neutral tow on.
EMERGENCY TOWING -
GASOLINE
If you need to tow your vehicle, contact aprofessional towing service or, if you are amember of a roadside assistance program,your roadside assistance service provider.
EMERGENCY TOWING -
HYBRID ELECTRIC VEHICLE
(HEV)
If your vehicle becomes inoperable withoutaccess to wheel dollies or a vehicletransport trailer, it can be flat-towed withall wheels on the ground, regardless of thepowertrain and transmission configuration,under the following conditions:
•Your vehicle is facing forward fortowing in a forward direction.
•You switch Neutral Tow on.
•You release the parking brake.
•Maximum speed is 35 mph (55 km/h).
•Maximum distance is 50 mi (80 km).
Switching Neutral Tow On
1.Switch your vehicle on in accessorymode.
2.Press the menu button on the steeringwheel to enter the instrument clusterdisplay main menu.
3.Select Settings.
4.Select Neutral Tow.
5.Follow the instructions on theinformation display.
6.Fully press the brake pedal.
7.Shift into neutral (N).
8.Switch the ignition off.
Note:Failure to follow these instructionscould result in damage to the transmission.
Note:Switching neutral tow on requiresbattery power.
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering your vehicle. SeeClimate Control (page 125).
Switching Neutral Tow Off
1.Switch your vehicle on in accessorymode.
2.Fully press the brake pedal.
3.Shift into park (P).
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