The color of the indicator changes toindicate the system status.
Gray indicates the system is acquiring adigital station.
Orange indicates digital audio is playing.
Multicast Indicator
The multicast indicator appears if thecurrent station is broadcasting multipledigital broadcasts. The highlightednumbers indicate additional digitalchannels available.
Note:For stations that have more than oneHD multicast, the HD indicator and radiotext appears as a button. Press the buttonto cycle through all of the HD stations onthat specific frequency.
SATELLITE RADIO
WHAT IS SATELLITE RADIO
Your factory-installed SiriusXM radiosystem includes a limited subscriptionterm, which begins on the date of sale orlease of your vehicle. See an authorizeddealer for availability.
For additional information about extendedsubscription terms, visit www.SiriusXM.comin the United States,www.SiriusXM.ca inCanada, or call SiriusXM at1-888-539-7474.
Note:SiriusXM reserves the unrestrictedright to change, rearrange, add or deleteprogramming including canceling, movingor adding particular channels, and its prices,at any time, with or without notice to you.Neither SiriusXM and its affiliates nor FordMotor Company and its affiliates will beliable to you or any third party for any suchmodification, suspension or termination.
SATELLITE RADIO LIMITATIONS
For optimal reception performance, keepthe antenna clear of snow and ice build-upand keep luggage and other material asfar away from the antenna as possible.Placing luggage over the antenna mayreduce performance. Factory-installed andaftermarket vehicle structures including,but not limited to, roof racks and soft toproofs in a partially open position couldreduce reception performance.
Hills, mountains, tall buildings, bridges,tunnels, freeway overpasses, parkinggarages, dense tree foliage andthunderstorms can interfere with yourreception.
When you pass a ground-basedbroadcast-repeating tower, a strongersignal may overtake a weaker one andcould result in the audio system muting.Your display could show an error messageto indicate the interference.
LOCATING THE SATELLITE RADIOIDENTIFICATION NUMBER
1.Select SiriusXM as the audio source.
2.Tune to channel 0.
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SiriusXM® Satellite Radio (IfActivated)
Note: This feature may not be available inall markets and requires an activesubscription.
SiriusXM satellite radio is asubscription-based satellite radio servicethat broadcasts a variety of music, sports,news, weather, traffic and entertainmentprogramming. Your factory-installedSiriusXM satellite radio system includeshardware and a limited subscription termthat begins on the date of sale or lease ofyour vehicle. See an authorized dealer foravailability.
For more information on extendedsubscription terms (a service fee isrequired), the online media player and alist of SiriusXM satellite radio channels,and other features, please visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or callSiriusXM at 1-888-539-7474.
Note:SiriusXM reserves the unrestrictedright to change, rearrange, add or deleteprogramming. This includes canceling,moving or adding particular channels, andits prices, at any time, with or without noticeto you. We are not responsible for any suchprogramming changes.
Note:This receiver includes the eCosreal-time operating system. eCos ispublished under the eCos License.
The following buttons are available for SiriusXM:
Action and DescriptionMenu Item
Touch this button to see a list of available stations.Browse
A pop-up appears, allowing you to type in the call numbers ofa station.Direct Tune
Once you enter the stations call numbers, you can select:
The system tunes to the station you select.Enter
You exit the pop-up and the current stationcontinues to play.Cancel
You can press the backspace button to delete the previousnumber.
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HD Radio Reception and Station Troubleshooting
Potential Reception Issues
If you are listening to a multicast station and you are on thefringe of the reception area, the station may mute due toweak signal strength.
Reception area
If you are listening to HD1, the system changes back to theanalog broadcast until the digital broadcast is available again.However, if you are listening to any of the possible HD2-HD7multicast channels, the station mutes and stays muted unlessit is able to connect to the digital signal again.
When the system first receives a station (aside from HD2-HD7 multicast stations), it first plays the station in the analogversion. Once the receiver verifies the station is an HD Radiostation, it shifts to the digital version. Depending on the stationquality, you may hear a slight sound change when the stationchanges from analog to digital. Blending is the shift fromanalog to digital sound or digital back to analog sound.
Station blending
In order to provide the best possibleexperience, use the contact form to reportany station issues found while listening toa station broadcasting with HD Radiotechnology. Independent entities own andoperate each station. These stations areresponsible for ensuring all audio streamsand data fields are accurate.
Potential Station Issues
ActionCauseIssues
No action required. This is abroadcast issue.This is poor time alignment bythe radio broadcaster.Echo, stutter, skip orrepeat in audio.Increase or decrease inaudio volume.
No action required. The recep-tion issue may clear up as youcontinue to drive.
The radio is shifting betweenanalog and digital audio.Sound fading orblending in and out.
No action required. This isnormal behavior. Wait until theaudio is available.
The digital multicast is notavailable until the HD Radiobroadcast is decoded. Oncedecoded, the audio is available.
There is an audio mutedelay when selectingHD2 or HD3, multicastpreset or Direct Tune.
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Potential Station Issues
ActionCauseIssues
No action required. The stationis not available in your currentlocation.
The previously stored multicastpreset or direct tune is notavailable in your current recep-tion area.
Cannot access HD2 orHD3 multicast channelwhen recalling a presetor from a direct tune.
Fill out the station issue form.1Data service issue by the radiobroadcaster.Text information doesnot match currentlyplaying audio.
Fill out the station issue form.1Data service issue by the radiobroadcaster.There is no textinformation shown forcurrently selectedfrequency.
1 You can find the form here:
Website
http://hdradio.com/stations/feedback
HD Radio Technology manufactured underlicense from iBiquity Digital Corporationand foreign patents. HD Radio and the HDand HD Radio logos are proprietarytrademarks of DTS. The vehiclemanufacturer and DTS are not responsiblefor the content sent using HD Radiotechnology. Content may be changed,added or deleted at any time at the stationowner's discretion.
CD (If Equipped)
Once you select this option, the systemreturns you to the main audio screen.
The current audio information appears onthe screen.
The following buttons are also available:
FunctionButton
You can use the browse button to select a track.Browse
Select this button and a small number one displays to indicatethe track is set to repeat.Repeat
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Note:Use pinch gestures to zoom in andout. Place two fingers on the screen andmove them apart to zoom in. Place twofingers on the screen and bring themtogether to zoom out.
Route Guidance
Turn indicator. Select to hear thelast voice prompt.A
Point of interest.B
Estimated time of arrival,distance to destination or timeto destination.
C
Current road.D
Mute guidance prompts.E
Cancel route guidance.F
Note:To change guidance prompt volume,turn the volume control when a guidanceprompt plays.
Route Guidance Menu
DescriptionMenu Item
Adjust your map preferences for when route guidance is active.Screen View
View a full-screen map when route guidance is active.Full Map
View highway exit information for your current route.Highway Exit Info
View the turn list for your current route. Select a road to avoidit.Turn List
You can find the SiriusXM Traffic and Travel Link informationby pressing this button. This information requires an activesubscription to SiriusXM Traffic and Travel Link. When a routeis not active, a list of nearby traffic incidents displays. When aroute is active, you can choose to display a list of traffic nearbyor on the route.
Traffic List
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•Drive Power: The engine is on due toaccelerator pedal pressure or speedcontrol activation. Reduce pressure onthe accelerator pedal or switch off thespeed control to return to full electricmode.
•High Speed: The engine is on becausethe vehicle speed exceeds the level forfull electric operation. Reduce thespeed to return to electric operation.
•Heater Setting: The engine is onbecause of the heater setting. Reduceor turn off the heater setting to returnto electric operation.
•Neutral Gear: The engine is on becausethe vehicle is in neutral (N). Shift outof neutral gear to return to electricoperation.
•Engine Cold: The engine is on becauseit is cold. The vehicle returns to electricoperation once the engine is sufficientlywarm.
•Battery Charging: The engine is on tocharge the high-voltage battery. Thevehicle returns to electric operationonce the battery is charged.
•Low Gear: The engine is on becausethe vehicle is in low gear. Shift out oflow gear to return to electric operation.
•Normal Operation: The engine is on tooptimize vehicle operation. The vehiclereturns to electric operation whenpossible.
•Engine Braking Active: The engine is onto provide increased powertrainbraking. This can occur when you turnon the grade assist feature, whenspeed control is on or when driving withyour foot off the accelerator pedal.Turning off grade assist or speedcontrol may allow the vehicle to returnto electric operation.
•Battery Temperature: The engine is ondue to high or low high-voltage batterytemperature. This is a normal operatingcondition. The vehicle returns toelectric operation when possible.
•Drive Mode: The engine is on due to thedrive mode selection. Select anappropriate drive mode for electric onlyoperation.
APPS
The system allows you interact with selectmobile apps while keeping your eyes onthe road. Voice commands, your steeringwheel buttons, or a quick tap on yourtouchscreen give you advanced control ofcompatible mobile apps. You can alsostream your favorite music or podcasts,share your time of arrival with friends, andkeep connected safely.
When you start an app through the systemfor the first time, you could be asked togrant certain permissions. You can reviewand change the permissions that you havegranted at any time when your vehicle isnot moving. We recommend that youcheck your data plan before using yourapps through the system. Using themcould result in additional charges. We alsorecommend that you check the appprovider's terms and conditions andprivacy policy before using their app. Makesure that you have an active account forapps that you want to use through thesystem. Some apps will work with nosetup. Others require you to configuresome personal settings before you can usethem.
Note:For more information about availableapps, visit catalog.ford.com.
Using Apps on an iOS Device
Select the apps option on thefeature bar.
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Less Cost to Properly Maintain YourVehicle
The Ford Protect extended service planalso offers a Premium Maintenance Planthat covers all scheduled maintenance,and selected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment (ifequipped).
•Cabin air filter replacement every20,000 mi (32,000 km) for electricvehicles only.
Interest Free Finance Options
Just a 5% down payment provides youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (Canada Only)
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside of Canadaand the United States are not eligible forFord Protect extended service plancoverage.
This information is subject to change. Visityour local Ford of Canada dealer orwww.ford.ca to find the Ford Protectextended service plan that is right for you.
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GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenanceschedule helps protect against major repairexpenses resulting from neglect orinadequate maintenance and may help toincrease the value of your vehicle whenyou sell or trade it. Keep all receipts forcompleted maintenance with your vehicle.
We have established regular maintenanceintervals for your vehicle based uponrigorous testing. It is important that youhave your vehicle serviced at the propertimes. These intervals serve two purposes;one is to maintain the reliability of yourvehicle and the second is to keep your costof owning your vehicle down.
It is your responsibility to have allscheduled maintenance performed and tomake sure that the materials used meetthe specifications identified in this owner'smanual. See Capacities andSpecifications (page 363).
Failure to perform scheduled maintenanceinvalidates warranty coverage on partsaffected by the lack of maintenance.
Why Maintain Your Vehicle at YourDealership?
Factory-Trained Technicians
Service technicians participate in extensivefactory-sponsored certification training tohelp them become experts on theoperation of your vehicle. Ask yourdealership about the training andcertification their technicians havereceived.
Genuine Ford and Motorcraft®Replacement Parts
Dealerships stock Ford, Motorcraft andFord-authorized branded re-manufacturedreplacement parts. These parts meet orexceed our specifications. Parts installedat your dealership carry a nationwide24-month or unlimited mile (kilometer)parts and labor limited warranty.
If you do not use our authorized parts theymay not meet our specifications anddepending on the part, it could affectemissions compliance.
Convenience
Many dealerships have extended eveningand Saturday hours to make your servicevisit more convenient and they offer onestop shopping. They can perform anyservices that are required on your vehicle,from general maintenance to collisionrepairs.
Note:Not all dealers have extended hoursor body shops. Please contact your dealerfor details.
Protecting Your Investment
Maintenance is an investment that paysdividends in the form of improvedreliability, durability and resale value. Tomaintain the proper performance of yourvehicle and its emission control systems,make sure you have scheduledmaintenance performed at the designatedintervals.
Your vehicle has an Intelligent Oil-LifeMonitor system, a message appears in theinstrument cluster display at the proper oilchange interval. This interval may be up toone year or 12,500 mi (20,000 km).
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