Alternative Engine Oil forExtremely Cold Climates
To improve engine cold start performance,
we recommend that you use the followingalternative engine oil in extremely coldclimates, where the ambient temperaturereaches -22.0°F (-30°C) or below.
Materials
SpecificationName
WSS-M2C963-A1Engine Oil - SAE 0W-30 - Synthetic Blend
Note:If you use your vehicle regularly abovethe altitude of 7,500 ft (2,286 m) and underthe temperature of -4.0°F (-20°C), it isrecommended to use the alternative engineoil.
ENGINE OIL CAPACITY AND
SPECIFICATION - 2.5L, HYBRID
ELECTRIC VEHICLE (HEV)
Use oil that meets the definedspecification and viscosity grade.
If you do not use oil that meets the definedspecification and viscosity grade, it couldresult in:
•Component damage that your vehiclewarranty does not cover.
•Longer engine cranking periods.
•Increased emission levels.
•Reduced vehicle performance.
•Reduced fuel economy.
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Your vehicle can be driven in such a waythat dilutes and increases the level of oilby short trips that do not allow the engineto get to operating temperature, extendedidling, and low speed driving for longperiods of time.
When the oil change message appears inthe instrument cluster display, it is time foran oil change. Make sure you perform theoil change within two weeks or 500 mi(800 km) of the message appearing. Makesure you reset the Intelligent Oil-LifeMonitor after each oil change.
If your instrument cluster display resetsprematurely or becomes inoperative, youshould perform the oil change interval atsix months or 5,000 mi (8,000 km) fromyour last oil change. Never exceed one yearor 12,500 mi (20,000 km) between oilchange intervals.
Your vehicle is very sophisticated and builtwith multiple, complex, performancesystems. Every manufacturer developsthese systems using differentspecifications and performance features.That is why it is important to rely upon yourdealership to properly diagnose and repairyour vehicle.
We have recommended maintenanceintervals for various parts and componentsystems based upon engineering testing.We rely upon this testing to determine themost appropriate mileage for replacementof oils and fluids to protect your vehicle atthe lowest overall cost to you. Werecommend against maintenanceschedules that deviate from the scheduledmaintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft orFord-authorized re-manufacturedreplacement parts engineered for yourvehicle.
Additives and Chemicals
This owner's manual and our WorkshopManual list the recommended additivesand chemicals for your vehicle. We do notrecommend using chemicals or additivesnot approved by us as part of your vehicle’snormal maintenance. Please consult yourwarranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. However, a qualified expert, suchas the factory-trained technicians at yourdealership, should inspect discolored fluidsthat also show signs of overheating orforeign material contaminationimmediately.
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is aviable way to change fluid for many vehiclesub-systems during scheduledmaintenance. It is critical that systems areflushed only with new fluid that is the sameas that required to fill and operate thesystem or using a Ford-approved flushingchemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
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Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires, including spare, for wear and proper pressure.
Windshield washer fluid level.
Fuel and water separator. Drain if necessary, or if indicated by the information display.
Holes and slots in the tail pipe to make sure they are functional and clear of debris.
Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
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Multi-Point Inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and air conditioninghosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires, including spare, for wear and proper
pressure2Fluid levels1; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer.2If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By dateon the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle has an Intelligent Oil-LifeMonitor that determines when you shouldchange the engine oil based on how youuse your vehicle. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owningyour vehicle and reduces environmentalwaste at the same time.
This means you do not have to rememberto change the oil on a mileage-basedschedule. Your vehicle lets you know whenan oil change is due by displaying amessage in the instrument cluster display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity ofuse.
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When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and ExampleInterval
Normal
7,500–12,500 mi(12,000–20,000 km)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5,000–7,500 mi(8,000–12,000 km)
Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme
3,000–5,000 mi(5,000–8,000 km)Maximum load or towingExtreme hot or cold operationExtended engine idling
Normal Maintenance Intervals
At Every Oil Change Interval as Indicated by the Instrument Cluster Display1
Change the engine oil and filter.
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and the parking brake.
Inspect the engine coolant level/strength and the hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and the U-joints.
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Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use(Such as Delivery, Taxi, Patrol Car or Livery)Short Trips that do not allow the engine to get to operating temperature causing fueldilution and an increase of the engine oil level
Change engine oil and filter as indicated by the instrumentcluster display and perform services listed in the NormalScheduled Maintenance chart.
As required
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
Replace spark plugs.Every 60,000 mi(96,000 km)
Operating in Dusty or Sandy Conditions Such as Unpaved or Dusty Roads
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure treaddepth.
Change engine oil and filter.2Every 5,000 mi (8,000 km)or six monthsPerform multi-point inspection.
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
2Reset your Intelligent Oil-Life Monitor after engine oil and filter changes.
Exceptions
There are several exceptions to the NormalSchedule:
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Tampering with emissionscontrol systems includingrelated sensors or the DieselExhaust Fluid system can result in reducedengine power and the illumination of theservice engine soon light.
Tampering With a Noise ControlSystem
Federal laws prohibit the following acts:
•Removal or rendering inoperative byany person other than for purposes ofmaintenance.
•Repair or replacement of any device orelement of the design incorporated intoa new vehicle for the purpose of noisecontrol prior to its sale or delivery tothe ultimate purchaser or while it is inuse.
•The use of the vehicle after any personremoves or renders inoperative anydevice or element of the design.
The U.S. Environmental Protection Agencymay presume to constitute tampering asfollows:
•Removal of hood blanket, fender apronabsorbers, fender apron barriers,underbody noise shields or acousticallyabsorptive material.
•Tampering or rendering inoperative theengine speed governor, to allow enginespeed to exceed manufacturerspecifications.
If the engine does not start, runs rough,experiences a decrease in engineperformance, experiences excess fuelconsumption or produces excessiveexhaust smoke, check for the following:
•A plugged or disconnected air inletsystem hose.
•A plugged engine air filter element.
•Water in the fuel filter and waterseparator.
•A clogged fuel filter.
•Contaminated fuel.
•Air in the fuel system, due to looseconnections.
•An open or pinched sensor hose.
•Incorrect engine oil level.
•Incorrect fuel for climatic conditions.
•Incorrect engine oil viscosity forclimactic conditions.
Note:Some vehicles have a lifetime fuelfilter that is integrated with the fuel tank.Regular maintenance or replacement is notneeded.
Note:If these checks do not help youcorrect the concern, have your vehiclechecked as soon as possible.
Noise Emissions Warranty,Prohibited Tampering Acts andMaintenance
On January 1, 1978, Federal regulationbecame effective governing the noiseemission on trucks over 10,000 lb(4,536 kg) Gross Vehicle Weight Rating(GVWR). The preceding statementsconcerning prohibited tampering acts andmaintenance, and the noise warrantyfound in the Warranty Guide, areapplicable to complete chassis cabs over10,000 lb (4,536 kg) GVWR.
EXPORT UNIQUE OPTIONS
For your particular global region, yourvehicle may be equipped with features andoptions that are different from the featuresand options that are described in thisOwner’s Manual. A market uniquesupplement may be supplied thatcomplements this book. By referring to themarket unique supplement, if provided,you can properly identify those features,recommendations and specifications thatare unique to your vehicle. This Owner’s
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Drive Belt Routing Overview - 2.0LEcoBoost™..................................................315Drive Mode Control.....................................230Drive Mode Control –Troubleshooting.............................................231Drive Modes.........................................................230Drive Mode Control –Troubleshooting.........................................231Drive Mode Control – Frequently AskedQuestions.........................................................233Drive Mode Control – InformationMessages.........................................................232Drive Mode Control – WarningLamps.................................................................231Drive Modes...................................................230Eco..........................................................................230Mud/Ruts.............................................................230Normal....................................................................231Sand.........................................................................231Slippery...................................................................231Sport........................................................................231Tow/Haul...............................................................231Driver Alert......................................................255Driver Alert – Troubleshooting.....................256Driver Alert Indicators................................256Driver Alert Limitations..............................255Driver Alert Precautions............................255Driver Alert – Troubleshooting...............256Driver Alert – Information Messages.........256Driving Economically..................................278Driving Hints...................................................278Driving in Special Conditions.........................279Driving in Special Conditions...................279Driving In Sand...................................................280Driving on Hilly or Sloping Terrain................279Driving Through Mud and Water..................279Driving on Snow and Ice............................278Driving Through Shallow Water.............280
E
Electric Parking Brake AudibleWarning.........................................................195Electric Parking Brake.................................194Electric Parking Brake –Troubleshooting.............................................195
Electric Parking Brake –Troubleshooting.........................................195Electric Parking Brake – InformationMessages..........................................................196Electric Parking Brake – WarningLamps................................................................195Electric Power Steering.............................208Electric Power Steering Precautions.........208How Does Electric Power SteeringWork..................................................................208Electric Vehicle Information.....................427Electromagnetic Compatibility..............532Emergency Call Limitations......................60Emergency Call Requirements.................59Emergency Call System Data....................25Emergency Towing - Gasoline................293Emergency Towing - Hybrid ElectricVehicle (HEV)............................................293Emission Law................................................528Enabling Remote Start...............................122End User License Agreement.................503Engine Block Heater....................................159Engine Block Heater Precautions.................159How Does the Engine Block HeaterWork...................................................................160Using the Engine Block Heater.....................160Engine Coolant TemperatureGauge...............................................................111Engine Oil Capacity and Specification -2.0L EcoBoost™.......................................367Engine Oil Capacity and Specification -2.5L, Hybrid Electric Vehicle(HEV)............................................................368Engine Oil.......................................................308Adding Engine Oil..............................................308Checking the Engine Oil Level......................308Engine Oil Capacity andSpecification..................................................309Engine Oil Dipstick Overview........................308Resetting the Intelligent Oil LifeMonitor.............................................................309Engine Specifications - 2.0LEcoBoost™.................................................363Engine Specifications - 2.5L, HybridElectric Vehicle (HEV)............................364Entertainment...............................................410Evasive Steering Assist..............................252Evasive Steering Assist Limitations............252
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