When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and ExampleInterval
Normal
7,500–12,500 mi(12,000–20,000 km)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5,000–7,500 mi(8,000–12,000 km)
Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme
3,000–5,000 mi(5,000–8,000 km)Maximum load or towingExtreme hot or cold operationExtended engine idling
Normal Maintenance Intervals
At Every Oil Change Interval as Indicated by the Instrument Cluster Display1
Change the engine oil and filter.
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and the parking brake.
Inspect the engine coolant level/strength and the hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and the U-joints.
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ROLLOVER WARNING
WARNING: Utility vehicles have asignificantly higher rollover rate thanother types of vehicles.
WARNING: Vehicles with a highercenter of gravity (utility and four-wheeldrive vehicles) handle differently thanvehicles with a lower center of gravity(passenger cars). Avoid sharp turns,excessive speed and abrupt steering inthese vehicles. Failure to drive cautiouslyincreases the risk of losing control of yourvehicle, vehicle rollover, personal injuryand death.
WARNING: In a rollover crash, anunbelted person is significantly morelikely to die than a person wearing aseatbelt.
WARNING: Do not becomeoverconfident in the ability of four-wheeldrive vehicles. Although a four-wheeldrive vehicle may accelerate better thana two-wheel drive vehicle in low tractionsituations, it won't stop any faster thantwo-wheel drive vehicles. Always driveat a safe speed.
Utility vehicles and trucks handledifferently than passenger cars in thevarious driving conditions that areencountered on streets, highways andoff-road. Utility vehicles and trucks are notdesigned for cornering at speeds as highas passenger cars any more than low-slungsports cars are designed to performsatisfactorily under off-road conditions.
OUR SUSTAINABILITY
REPORT
You should play your part in protecting theenvironment. Correct vehicle usage andthe authorized disposal of waste, cleaningand lubrication materials are significantsteps toward this aim.
For additional information about oursustainability progress and initiatives, visitwww.sustainability.ford.com.
THE BETTER BUSINESS
BUREAU AUTO LINE
PROGRAM
Your satisfaction is important to FordMotor Company and to your dealer. If awarranty concern has not been resolvedusing the three-step procedure outlinedearlier in this chapter in the Getting theServices you need section, you may beeligible to participate in the BBB AUTOLINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration.During mediation, a representative of theBBB will contact both you and Ford MotorCompany to explore options for settlementof the claim. If an agreement is not reachedduring mediation or you do not want toparticipate in mediation, and if your claimis eligible, you may participate in thearbitration process. An arbitration hearingwill be scheduled so that you can presentyour case in an informal setting before animpartial person. The arbitrator considersthe testimony provided and makes adecision after the hearing.
Disputes submitted to the BBB AUTO LINEprogram are usually decided within 40days after you file your claim with the BBB.You are not bound by the decision, andmay reject the decision and proceed tocourt where all findings of the BBB Auto
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1
12V Pre-Wired Connections.....................44712V Pre-Wired ConnectionsPrecautions.................................................447
9
911 Assist...........................................................59
A
A/CSee: Climate Control - Vehicles With: DualAutomatic Temperature Control(DATC)...............................................................125See: Climate Control - Vehicles With:Electronic Automatic Temperature Control(EATC)...............................................................130About This Manual..........................................17ABSSee: Brakes............................................................191Accessing the Trip Computer - VehiclesWith: 4.2 Inch Screen...............................120Accessing the Trip Computer - VehiclesWith: 6.5 Inch Screen...............................120Accessories....................................................446Adaptive Cruise Control.............................219Adaptive Cruise Control –Troubleshooting............................................228Lane Centering....................................................225Adaptive Cruise Control AutomaticCancellation................................................222Adaptive Cruise Control Indicators.......224Adaptive Cruise ControlLimitations..................................................220Adaptive Cruise ControlPrecautions..................................................219Adaptive Cruise Control –Troubleshooting........................................228Adaptive Cruise Control – InformationMessages.........................................................228Adjusting the Exterior Mirrors..................103Adjusting the Headlamps........................320Adjusting the Instrument Panel LightingBrightness......................................................98Adjusting the Integrated Trailer BrakeController Mode.........................................274
Adjusting the Seatbelt Height...................45Adjusting the Seatbelts DuringPregnancy......................................................45Adjusting the Sound Settings.................393Adjusting the Steering Wheel...................88Adjusting the Volume.................................392Aid Mode.........................................................236How Does Aid Mode Work.............................236What Is Aid Mode..............................................236Airbag Precautions........................................52Airbags...............................................................50Front Passenger Sensing System..................54Air ConditioningSee: Climate Control - Vehicles With: DualAutomatic Temperature Control(DATC)...............................................................125See: Climate Control - Vehicles With:Electronic Automatic Temperature Control(EATC)...............................................................130Air Conditioning System Capacity andSpecification - 2.0L EcoBoost™.........373Air Conditioning System Capacity andSpecification - 2.5L, Hybrid ElectricVehicle (HEV).............................................374Air FilterSee: Changing the Engine Air Filter - 2.0LEcoBoost™......................................................313See: Changing the Engine Air Filter - 2.5L,Hybrid Electric Vehicle (HEV)...................314Alert and Aid Mode.....................................236How Does Alert and Aid Mode Work..........237What Is Alert and Aid Mode...........................236Alert Mode......................................................235Adjusting the Steering Wheel VibrationIntensity............................................................236How Does Alert Mode Work..........................236What Is Alert Mode...........................................235All-Wheel Drive.............................................189All-Wheel Drive – Troubleshooting.............190All-Wheel Drive Limitations.....................190All-Wheel Drive Precautions...................190All-Wheel Drive –Troubleshooting........................................190All-Wheel Drive – InformationMessages.........................................................190AM/FM Radio................................................384AM/FM Radio Limitations..............................394Selecting a Radio Station...............................394
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Drive Belt Routing Overview - 2.0LEcoBoost™..................................................315Drive Mode Control.....................................230Drive Mode Control –Troubleshooting.............................................231Drive Modes.........................................................230Drive Mode Control –Troubleshooting.........................................231Drive Mode Control – Frequently AskedQuestions.........................................................233Drive Mode Control – InformationMessages.........................................................232Drive Mode Control – WarningLamps.................................................................231Drive Modes...................................................230Eco..........................................................................230Mud/Ruts.............................................................230Normal....................................................................231Sand.........................................................................231Slippery...................................................................231Sport........................................................................231Tow/Haul...............................................................231Driver Alert......................................................255Driver Alert – Troubleshooting.....................256Driver Alert Indicators................................256Driver Alert Limitations..............................255Driver Alert Precautions............................255Driver Alert – Troubleshooting...............256Driver Alert – Information Messages.........256Driving Economically..................................278Driving Hints...................................................278Driving in Special Conditions.........................279Driving in Special Conditions...................279Driving In Sand...................................................280Driving on Hilly or Sloping Terrain................279Driving Through Mud and Water..................279Driving on Snow and Ice............................278Driving Through Shallow Water.............280
E
Electric Parking Brake AudibleWarning.........................................................195Electric Parking Brake.................................194Electric Parking Brake –Troubleshooting.............................................195
Electric Parking Brake –Troubleshooting.........................................195Electric Parking Brake – InformationMessages..........................................................196Electric Parking Brake – WarningLamps................................................................195Electric Power Steering.............................208Electric Power Steering Precautions.........208How Does Electric Power SteeringWork..................................................................208Electric Vehicle Information.....................427Electromagnetic Compatibility..............532Emergency Call Limitations......................60Emergency Call Requirements.................59Emergency Call System Data....................25Emergency Towing - Gasoline................293Emergency Towing - Hybrid ElectricVehicle (HEV)............................................293Emission Law................................................528Enabling Remote Start...............................122End User License Agreement.................503Engine Block Heater....................................159Engine Block Heater Precautions.................159How Does the Engine Block HeaterWork...................................................................160Using the Engine Block Heater.....................160Engine Coolant TemperatureGauge...............................................................111Engine Oil Capacity and Specification -2.0L EcoBoost™.......................................367Engine Oil Capacity and Specification -2.5L, Hybrid Electric Vehicle(HEV)............................................................368Engine Oil.......................................................308Adding Engine Oil..............................................308Checking the Engine Oil Level......................308Engine Oil Capacity andSpecification..................................................309Engine Oil Dipstick Overview........................308Resetting the Intelligent Oil LifeMonitor.............................................................309Engine Specifications - 2.0LEcoBoost™.................................................363Engine Specifications - 2.5L, HybridElectric Vehicle (HEV)............................364Entertainment...............................................410Evasive Steering Assist..............................252Evasive Steering Assist Limitations............252
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Switching Evasive Steering Assist On andOff.......................................................................252What Is Evasive Steering Assist....................252EV Coach - Hybrid Electric Vehicle(HEV)..............................................................118Event Data.........................................................23Export Unique Options..............................529Extending the Remote StartDuration.........................................................122Exterior Bulbs.................................................321Changing a Front Side Marker LampBulb....................................................................323Changing a Front Turn Signal LampBulb....................................................................323Changing a High Mounted StoplampBulb....................................................................326Changing a Rear Lamp Bulb..........................324Changing a Rear Turn Signal LampBulb....................................................................325Changing a Reversing Lamp Bulb................325Changing a Stoplamp Bulb............................324Exterior Bulb Specification Chart.................321Removing a Rear Lamp Assembly..............322Exterior Lamps................................................94Exterior Lamp Indicators...................................95Exterior Lamps On Audible Warning............95Switching the Daytime Running Lamps Onand Off................................................................94Using the Turn Signal Lamps..........................94Exterior Lighting Control..............................92Exterior Lighting..............................................92Autolamps..............................................................93Automatic High Beam Control........................95Automatic High Beam Control –Troubleshooting...............................................97Exterior Lamps......................................................94Headlamps.............................................................92Headlamps – Troubleshooting.......................93Exterior Mirrors..............................................103
F
Fastening and Unfastening theSeatbelts........................................................43Federal Highway AdministrationRegulation...................................................503Flat TireSee: Changing a Flat Tire................................354
Floor Mats......................................................280Folding the Exterior Mirrors - VehiclesWith: Manual Folding Mirrors...............104Ford Power-UpSee: Vehicle Software Updates...................445Ford Protect..................................................448Front Exterior...................................................29Front Passenger Sensing System............54Front Passenger Sensing SystemIndicators............................................................56Front Passenger Sensing SystemPrecautions.......................................................56How Does the Front Passenger SensingSystem Work.....................................................54What Is the Front Passenger SensingSystem................................................................54Front Seat Precautions...............................135Front Seats......................................................135Heated Seats.......................................................140Manual Seats.......................................................136Power Seats..........................................................138Fuel and Refueling.........................................171Fuel and Refueling –Troubleshooting.............................................178Fuel Quality...........................................................172Refueling................................................................174Running Out of Fuel...........................................173Fuel and Refueling Precautions...............171Fuel and Refueling –Troubleshooting.........................................178Fuel and Refueling – InformationMessages..........................................................178Fuel and Refueling – Warning Lamps.........178Fuel Economy Display - Gasoline............118Fuel Economy Display - Hybrid ElectricVehicle (HEV)..............................................118Fuel Gauge........................................................111Fuel Gauge Limitations.......................................111Locating the Fuel Filler Door.............................111What Is Distance to Empty...............................111What Is the Fuel Gauge......................................111What Is the Low Fuel Reminder......................111Fuel Quality.....................................................172Selecting the Correct Fuel...............................172Fuel Tank Capacity - Excluding: HybridElectric Vehicle (HEV)..............................371Fuel Tank Capacity.......................................178
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Over the airSee: Vehicle Software Updates...................445Over-the-airSee: Vehicle Software Updates...................445
P
Parking Aid Precautions..............................211Parking Aids.....................................................211Parking Aids – Troubleshooting....................212Rear Parking Aid...................................................211Parking Aids – Troubleshooting..............212Parking Aids – Information Messages........212Passive Anti-Theft System........................84How Does the Passive Anti-Theft SystemWork.....................................................................84What Is the Passive Anti-TheftSystem................................................................84Perchlorate....................................................502Personalized Settings...................................117Changing the Instrument Cluster DisplayLanguage............................................................117Changing the Measurement Unit...................117Changing the Temperature Unit.....................117Changing the Tire Pressure Unit.....................117Personal Safety SystemComponents.................................................49Personal Safety System™..........................49Phone..............................................................420Pickup Bed Anchor Points........................262Locating the Pickup Bed AnchorPoints................................................................262Pickup Bed Anchor Point LoadCapacities........................................................263Pickup Bed Anchor PointPrecautions.....................................................262Pickup Bed.....................................................262Pickup Bed Anchor Points..............................262Pickup Bed Slots................................................264Tailgate Anchor Points.....................................263Pickup Bed Precautions............................262Pickup Bed Slots.........................................264Locating the Pickup Bed Slots.....................264Pickup Bed Storage.....................................154Locating the Pickup Bed Storage.................154Opening the Pickup Bed Storage.................155Playing Media From a USB Device........387Playing Media Using the USB Port.........147
Playing or Pausing the AudioSource...........................................................392Post-Crash Alert System..........................287How Does the Post-Crash Alert SystemWork..................................................................288Post-Crash Alert SystemLimitations......................................................288Switching the Post-Crash Alert SystemOff......................................................................288What Is the Post-Crash Alert System........287Post Impact Braking...................................288How Does Post Impact BrakingWork..................................................................288Overriding Post Impact Braking...................288Post Impact Braking Indicators....................288Post Impact Braking Limitations.................288Power Gauge - Hybrid Electric Vehicle(HEV)..............................................................110Power Outlet Indicators.............................149Power Outlet Limitations..........................149Power Outlet..................................................149Power Outlet Precautions.........................149Power Seats...................................................138Adjusting the Head Restraint.........................138Adjusting the Lumbar Support.....................140Adjusting the Seat Backrest...........................140Adjusting the Seat Height...............................140Head Restraint Components.........................138Installing the Head Restraint.........................139Moving the Seat Backward andForward.............................................................139Removing the Head Restraint........................139Pre-Collision Assist Limitations.............248Pre-Collision Assist Precautions............247Pre-Collision Assist.....................................247Automatic Emergency Braking......................251Distance Alert.......................................................251Distance Indication...........................................249Evasive Steering Assist....................................252Pre-Collision Assist –Troubleshooting............................................253Pre-Collision Assist –Troubleshooting........................................253Pre-Collision Assist – Frequently AskedQuestions........................................................254Pre-Collision Assist – InformationMessages.........................................................253
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Starting and Stopping the Engine –Troubleshooting.........................................162Starting and Stopping the Engine –Frequently Asked Questions.....................164Starting and Stopping the Engine –Information Messages.................................163Starting and Stopping the Engine –Warning Lamps..............................................162Starting the Engine.......................................157Restarting the Engine After Stoppingit...........................................................................158Starting a Gasoline Engine..............................157Starting a Hybrid Electric VehicleSystem...............................................................158Steering...........................................................208Electric Power Steering...................................208Steering – Troubleshooting...........................208Steering – Troubleshooting....................208Steering – Frequently AskedQuestions.........................................................210Steering – Information Messages...............209Steering – Warning Indicators......................208Steering Wheel...............................................26Stopping the Engine...................................168Stopping the Engine When Your Vehicle isMoving...............................................................160Stopping the Engine When Your Vehicle isStationary........................................................160Storage.............................................................153Center Console....................................................153Cup Holders..........................................................153Glasses Holder.....................................................154Glove Compartment..........................................153Pickup Bed Storage...........................................154Under Seat Storage...........................................154Storing Your Vehicle....................................333Streaming Bluetooth Audio....................386SunroofSee: Moonroof.....................................................105Switching Adaptive Cruise Control Onand Off...........................................................221Switching Air Conditioning On andOff....................................................................125Switching All of the Interior Lamps Onand Off............................................................98Switching Auto Hold On and Off...........198Switching Auto-Start-Stop On andOff...................................................................168
Switching Blind Spot InformationSystem On and Off..................................242Switching Climate Control On andOff....................................................................125Switching Cross Traffic Alert On andOff..................................................................244Switching Cruise Control On andOff....................................................................217Switching Driver Alert On and Off.........256Switching From Adaptive Cruise Controlto Cruise Control.......................................225Switching Hill Descent Control On andOff..................................................................206Switching Maximum Cooling On andOff....................................................................125Switching Maximum Defrost On andOff....................................................................125Switching Pre-Collision Assist On andOff..................................................................248Switching Rear Occupant Alert SystemOn and Off...................................................145Switching Recirculated Air On andOff....................................................................125Switching Repeat Mode On andOff..................................................................392Switching Shuffle Mode On andOff..................................................................392Switching Stability Control On andOff..................................................................203Switching the Audio Unit On andOff..................................................................392Switching the Front Interior Lamps Onand Off............................................................98Switching the Hazard Flashers On andOff..................................................................284Switching the Heated Mirrors On andOff...................................................................126Switching the Heated Steering WheelOn and Off.....................................................88Switching the Heated Wiper Park On andOff....................................................................125Switching the Lane Keeping SystemMode..............................................................235Switching the Lane Keeping System Onand Off..........................................................235Switching the Rear Interior Lamps Onand Off............................................................98
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