Jump Starting the Vehicle ........................190
Transporting the Vehicle ...........................192
Towing Points ...............................................193
Customer Assistance
Getting the Services You Need ..............194
In California (U.S. Only) ............................195
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .....................196
Getting Assistance Outside the U.S. and
Canada ........................................................197
Ordering Additional Owner's Literature
........................................................................1 9 8
Reporting Safety Defects (U.S. Only)
........................................................................1 9 8
Reporting Safety Defects (Canada Only)
........................................................................1 9 9
Fuses
Fuse Specification Chart .........................200
Changing a Fuse .........................................208
Vehicle Inspection Guide
Vehicle Inspection Information ..............210
Maintenance
General Information ...................................219
Opening and Closing the Hood .............220
Under Hood Overview - 6.7L Diesel ......222
Under Hood Overview - 7.3L ...................223
Engine Oil Dipstick - 6.7L Diesel ............224
Engine Oil Dipstick - 7.3L ..........................224
Engine Oil Check - 6.7L Diesel ...............224
Engine Oil Check - 7.3L .............................225
Changing the Engine Oil and Oil Filter
........................................................................226
Oil Change Indicator Reset ......................227
Changing the Engine Air Filter - 6.7L
Diesel ...........................................................228
Changing the Engine Air Filter - 7.3L .....230Draining the Fuel Filter Water Trap - 6.7L
Diesel ...........................................................232
Engine Coolant Check - 6.7L Diesel ......233
Engine Coolant Check - 7.3L ...................238
Automatic Transmission Fluid Check
........................................................................242
Brake Fluid Check .......................................244
Power Steering Fluid Check ....................245
Changing the 12V Battery ........................246
Adjusting the Headlamps ........................247
Washer Fluid Check ...................................249
Fuel Filter - 7.3L ...........................................249
Checking the Wiper Blades ....................249
Changing the Wiper Blades ....................249
Removing a Headlamp ............................250
Changing a Bulb .........................................250
Changing the Engine-Mounted and
Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel ..................................251
Electrical System Inspection ..................254
Air Induction System Inspection ...........254
Exhaust System Inspection ....................255
Brake System Inspection .........................255
Axle Inspection ............................................258
Steering System Inspection ...................259
Suspension System Inspection .............259
Frame and Tow Hook Inspection .........260
Rear Axle Fluid Check ...............................260
Spring U-Bolt Check .................................260
Vehicle Care
General Information ..................................262
Cleaning Products ......................................262
Cleaning the Exterior .................................263
Waxing ............................................................264
Cleaning the Engine ..................................264
Cleaning the Windows and Wiper Blades
........................................................................265
Cleaning the Interior ..................................265
Cleaning the Instrument Panel and
Instrument Cluster Lens ......................266
4
Table of Contents
Repairing Minor Paint Damage .............266
Cleaning the Wheels .................................266
Vehicle Storage ............................................267
Wheels and Tires
Tire Care .........................................................269
Using Snow Chains ....................................284
Changing a Road Wheel ..........................284
Technical Specifications .........................286
Capacities and Specifications
Engine Specifications - 6.7L Diesel ......288
Engine Specifications - 7.3L ...................289
Motorcraft Parts - 6.7L Diesel ................290
Motorcraft Parts - 7.3L ...............................291
Bulb Specification Chart ..........................292
Engine Oil Capacity and Specification -
6.7L Diesel .................................................292
Engine Oil Capacity and Specification -
7.3L ...............................................................295
Cooling System Capacity and
Specification - 6.7L Diesel ...................297
Cooling System Capacity and
Specification - 7.3L ................................298
Fuel Tank Capacity - Diesel ....................298
Fuel Tank Capacity - Gasoline ..............299
Air Conditioning System Capacity and
Specification - 6.7L Diesel ..................300
Air Conditioning System Capacity and
Specification - 7.3L .................................301
Washer Fluid Specification ......................301
Diesel Exhaust Fluid Capacity and
Specification ............................................302
Automatic Transmission Fluid Capacity
and Specification ...................................302
Brake Fluid Specification .........................303
Rear Axle Fluid Capacity and
Specification - Diesel ...........................304
Rear Axle Fluid Capacity and
Specification - Gasoline ......................305Hydraulic Power Steering Fluid Capacity
and Specification ...................................306
Vehicle Identification
Vehicle Identification Number ...............307
Connected Vehicle
Connected Vehicle Requirements .......308
Connected Vehicle Limitations .............308
Connecting the Vehicle to a Mobile
Network - Vehicles With: Modem .....308
Connected Vehicle – Troubleshooting
.......................................................................3 0 8
Audio System
General Information ..................................309
Audio Unit .....................................................309
Connecting a Bluetooth® Device ..........312
Streaming Bluetooth Audio .....................312
Playing Media From a USB Device ........312
Audio Input Jack ...........................................313
USB Port .........................................................314
Using Voice Recognition ...........................314
Accessories
Auxiliary Switches .......................................315
Ford Protect
Ford Protect ...................................................317
Scheduled Maintenance
General Maintenance Information .......319
Normal Scheduled Maintenance ..........323
Special Operating Conditions Scheduled
Maintenance ............................................329
Customer Information
Rollover Warning ........................................338
Radio Frequency Certification Labels
........................................................................338
5
Table of Contents
If these modified engine performance
characteristics persist for an extended
period and either the service engine soon
or powertrain malfunction, reduced power,
electronic throttle control light is
illuminated, have the system checked by
an authorized dealer.
Service engine soon
Powertrain malfunction, reduced
power, electronic throttle control
Diesel Lubrication System
It is important to change the engine oil at
the recommended service intervals or
when indicated by the information display
to maintain oil viscosity. Extending the oil
and filter change interval beyond the
recommended interval can negatively
affect engine performance, fuel economy
and engine life. See Engine Oil Check
(page 224).
Engine and secondary cooling system
The cooling system contains a primary
cooling loop to cool the engine and a
secondary cooling loop to cool the
transmission, charge air, and fuel. The
coolant serves three primary purposes: to
provide heat transfer, freeze point
protection, and corrosion protection using
additives.
Vehicles with diesel engines typically are
used to carry heavy loads and accumulate
mileage rapidly. These two factors may
cause the additives in the coolant to wear
out in a shorter time. You can find more
information about coolant additives and
coolant change intervals in the coolant
chapter. See General Maintenance
Information (page 319). Operating the
engine with insufficient coolant or coolant
additive can cause severe engine damage.Selective catalytic reduction system
Your vehicle is equipped with a selective
catalytic reduction system designed to
reduce emission levels of nitrogen oxides
from the exhaust of your diesel engine. This
system relies on the use of Diesel Exhaust
Fluid (DEF) that you must replenish at
certain intervals. Failure to maintain proper
DEF levels or if the DEF becomes
contaminated will result in vehicle speed
limitations or result in your vehicle entering
an idle-only mode. See Selective
Catalytic Reductant System (page 118).
Minor Troubleshooting Guide
If the engine won’t crank
WARNING: Battery posts,
terminals and related accessories
contain lead and lead compounds. Wash
hands after handling.
Turn on the headlights. If the lights are dim,
do not go on at all or when the ignition is
turned to the start position, the lights
become dim or go out, the battery
connections may be loose or corroded, or
the battery may be discharged. If there is
a clicking or stuttering sound coming from
the engine compartment when you turn
the key to the start position, this may also
indicate a loose or corroded battery
connection.
Check the battery connections at the
battery posts, cable connection to the
engine grounding point and at the starter
connection.
If you suspect a discharged battery, have
it checked and corrected.
9
Introduction
GAUGES
2.3 Inch Display
E219638E219638
Engine oil pressure gauge. A
Engine coolant temperature gauge. B
Fuel gauge. C
Transmission fluid temperature gauge. D
Speedometer. E
Information display. See General Information (page 70). F
Tachometer. G
63
Instrument Cluster
Engine Oil Pressure Gauge
Indicates engine oil pressure. At normal
operating temperature, the level indicator
is in the normal range. If the pressure gauge
falls below the normal range, stop your
vehicle, switch off the engine and check
the engine oil level. Add oil if needed. If the
oil level is correct, have your vehicle
checked by an authorized dealer.
Engine Coolant Temperature
Gauge
WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
Indicates engine coolant temperature. At
normal operating temperature, the level
indicator is in the normal range. If the
engine coolant temperature exceeds the
normal range, stop your vehicle as soon as
possible, switch off the engine and let the
engine cool.
Fuel Gauge
The fuel gauge indicates about how much
fuel is in the fuel tank.
The arrow adjacent to the fuel pump
symbol indicates on which side of your
vehicle the fuel filler door is located.
Note:The fuel gauge may vary slightly
when your vehicle is moving or on a slope.Low Fuel Reminder
A low fuel level reminder displays and
sounds when the distance to empty
reaches 50 mi (80 km), 25 mi (40 km),
10 mi (20 km) and 0 mi (0 km) for all
vehicle keys.
Note:The low fuel reminder can appear at
different fuel gauge positions depending on
fuel economy conditions. This variation is
normal.
Distance to Empty
Indicates the approximate distance your
vehicle can travel on the fuel remaining in
the tank. Changes in driving pattern can
cause the value to not only decrease but
also increase or stay constant for periods
of time.
Configurable Gauge
Transmission Fluid Temperature Gauge
Indicates transmission fluid temperature.
At normal operating temperature, the level
indicator is in the normal range. If the
transmission fluid temperature exceeds
the normal range, stop your vehicle as soon
as possible and verify the airflow is not
restricted by snow or debris blocking
airflow through the grille.
Special operating conditions such as
snowplowing, towing, or off-road use may
cause higher than normal operating
temperatures. See Special Operating
Conditions Scheduled Maintenance
(page 329).
To lower the transmission temperature
into the normal range, alter the severity of
your driving conditions. Operating the
transmission for extended periods with the
gauge in the higher than normal area may
cause internal transmission damage. If the
gauge continues to show high
temperatures, see an authorized dealer.
65
Instrument Cluster
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement.
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists a service technician in properly
servicing your vehicle.
When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are:1. Your vehicle has run out of fuel—the
engine may misfire or run poorly.
2. Poor fuel quality or water in the
fuel—the engine may misfire or run
poorly.
3. The fuel fill inlet may not have closed
properly. See Refueling (page 110).
4. Driving through deep water—the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed city and
highway driving. No additional vehicle
service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness and
lead to more costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration.
If the service engine soon
indicator is on or the bulb does
not work, your vehicle may need
service. See On-Board Diagnostics.
117
Engine Emission Control
Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, the vehicle is not ready for I/M
testing.
If the vehicle’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that your vehicle is ready
for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing,
you can perform the following driving cycle
consisting of mixed city and highway
driving:
1. 15 minutes of steady driving on an
expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least
eight hours with the ignition off. Then,
start the vehicle and complete the
above driving cycle. The vehicle must
warm up to its normal operating
temperature. Once started, do not turn
off the vehicle until the above driving
cycle is complete.
If the vehicle is still not ready for I/M
testing, you need to repeat the above
driving cycle.SELECTIVE CATALYTIC
REDUCTANT SYSTEM - DIESEL
Your vehicle may have a selective catalytic
reduction system. This system helps
reduce emission levels of oxides of
nitrogen from the exhaust system. The
system automatically injects diesel
exhaust fluid into the exhaust system to
enable correct selective catalytic reduction
system function.
Note:Selective catalytic reduction systems
are not fitted to vehicles in markets where
only high-sulfur diesel fuel is available.
Diesel Exhaust Fluid Level
In order for the system to operate correctly
you must maintain the diesel exhaust fluid
level.
The system has a sensor to monitor fluid
level and quality/concentration. A warning
message appears in the information
display when the diesel exhaust fluid level
is low. If a warning message appears, refill
the diesel exhaust fluid tank as soon as
possible. See Information Messages
(page 74).
Filling the Diesel Exhaust Fluid
Tank
WARNING: Keep diesel exhaust
fluid out of reach of children. Avoid
contact with skin, eyes or clothing. In
case of contact with your eyes, flush
immediately with water and get prompt
medical attention. In case of contact
with your skin, clean immediately with
soap and water. If you swallow any
diesel exhaust fluid, drink plenty of
water, call a physician immediately.
118
Engine Emission Control
Note:Do not rock your vehicle for more
than a minute or damage to the
transmission and tires could occur, or the
engine could overheat.
If your vehicle is stuck in mud or snow, you
could rock it out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
POWER TAKE-OFF (IF EQUIPPED)
Auxiliary equipment called power take-off,
or PTO, is often added to the engine or
transmission to operate utility equipment.
Examples include a wheel-lift for tow
trucks, cranes, tools for construction or tire
service and pumping fluids. PTO
applications draw auxiliary horsepower
from the powertrain, often while the
vehicle is stationary or mobile. In the
stationary condition, there is limited
cooling air flow through the radiator and
around the vehicle that normally occurs
when a vehicle is moving. The aftermarket
PTO system installer, having the most
knowledge of the final application, is
responsible for determining whether
additional chassis heat protection or
powertrain cooling is required and alerting
the user to the safe and proper operation.
Your vehicle is approved for use as a
Stationary Mode, SplitShaft Mode or
Mobile Mode power source within the limits
and operating guidelines detailed in the
Ford Truck Body Builders Layout Book,
found at https://fordbbas.com/home and
through the Ford Truck Body Builders
Advisory Service. The transmission power
source modes are engine specific.
133
Transmission