Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine belts.
• Engine coolant hoses, clamps and
O-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 5% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
• Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note:Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
318
Ford Protect
This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example Interval
Normal
7,500–10,000 mi
(12,000–16,000 km)Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5,000–7,500 mi
(8,000–12,000 km)Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3,000–5,000 mi
(4,800–8,000 km)Maximum load or towing
Extreme hot or cold operation
Use of high sulfur diesel fuel
Note:Use the appropriate special operating
condition for maintenance information
when using high sulfur diesel fuels,
operating your vehicle off-road or in dusty
conditions, such as unpaved roads.
Normal Maintenance Intervals
Note:Do not exceed the mileage or time
intervals.
324
Scheduled Maintenance
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
Gasoline Engines
If you operate your vehicle primarily in anyof the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician.
Towing a Trailer
Inspect and lubricate the U-joints. Inspect frequently, service
as required
See axle maintenance items under Exceptions.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag. Every 5,000 mi (8,000 km)
Change the engine oil and filter. Every 5,000 mi (8,000 km)
or six months
Inspect and lubricate U-joints.
Rotate the tires
1and inspect them for wear, and measure
the tread depth. Every 7,500 mi (12,000 km)
Replace the spark plugs. Every 60,000 mi
(96,000 km)
Replace the spark plug wires.
1Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotate
the rear wheels if you notice unusual wear.
Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
(Such as Delivery, Taxi, Patrol Car or Livery)
Replace engine air filter. Inspect frequently, service
as required
Inspect the brake system. Every 5,000 mi (8,000 km)
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Lubricate the control arm and steering ball joints if
equipped with grease fittings.
Inspect and lubricate U-joints. Every 5,000 mi (8,000 km)
or six months
329
Scheduled Maintenance
Off-road Operation
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Rotate the tires
1 and inspect them for wear, and measure
the tread depth. Every 7,500 mi (12,000 km)
1Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotate
the rear wheels if you notice unusual wear.
Diesel Engine
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician.
Towing a Trailer or Using a Car-top Carrier
Change the engine oil and filter as indicated by the
information display, and perform the services listed in the
scheduled maintenance chart. As required
See the axle maintenance items under Exceptions.
Replace the engine-mounted and frame-mounted fuel
filters. Every 15,000 mi
(24,000 km) or six months,
600 engine hours
Flush and refill the coolant. At 60,000 mi (96,000 km)
or 2400 engine hours
Note:After the initial coolant flush and fill at 60,000 mi (96,000 km) or 2400 engine
hours, flush and fill every 45,000 mi (72,000 km) or 1800 engine hours thereafter.
331
Scheduled Maintenance
Rear Axle Maintenance
A rear axle fluid change or level check is
not required unless you suspect a leak or
the assembly has been submerged in
water. During long periods of trailer towing
with outside temperatures above 70°F
(21°C), and at wide-open throttle for long
periods above 45 mph (72 km/h), change
the rear axle fluid every 24,000 mi
(38,000 km) or three months, whichever
comes first.
California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. We, however, urge you to have
all recommended maintenance services
performed at the specified intervals and
to record all vehicle service.
Hot Climate Oil Change Intervals
The normal oil change interval is 3,000 mi
(5,000 km) for gasoline vehicles operating
in the Middle East, North Africa,
Sub-Saharan Africa or locations with
similar climates using American Petroleum
Institute (API) oils Certified for Gasoline
Engines and displaying the API Certification
Mark. If API Certified Oils are not available,
then it is acceptable to use API SM or SN
oils. If API oils are not available, then the
oil change interval is 1,750 mi (3,000 km).
Engine Air Filter Replacement
The life of the engine air filter is dependent
on exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter and
cabin air filter.Diesel Particulate Filter
Over time, a slight amount of ash builds
up in the diesel particulate filter, which is
not removed during the regeneration
process. The filter may need to be replaced
with a new or remanufactured part at
approximately 250,000 mi (400,000 km).
Actual mileage varies depending on engine
and vehicle operating conditions.
In this case, the engine control system sets
a service light (wrench icon) to inform you
to bring your vehicle to the dealer for
service. If there are any issues with the
oxidation catalyst or particulate filter
system, a service light (wrench or engine
icon) sets by the engine control system to
inform you to bring your vehicle into a
dealer for service.
337
Scheduled Maintenance
Engine Oil Capacity and Specification -
7.3L.................................................................295
Engine Oil Check - 6.7L Diesel.................224
Engine Oil Check - 7.3L..............................225
Engine Oil Dipstick - 6.7L Diesel.............224
Engine Oil Dipstick - 7.3L...........................224
Engine Specifications - 6.7L
Diesel............................................................288
Engine Specifications - 7.3L....................289
Entering, Exiting or Climbing on This
Vehicle.............................................................20
Environment......................................................21
Essential Towing Checks..........................180
Event Data Recording
See: Data Recording.............................................13Exhaust Brake................................................143
Exhaust System Inspection.....................255
Export Unique Options................................20
Exterior Mirrors...............................................60
F
Fastening the Seatbelts..............................38
Federal Highway Administration
Regulation......................................................20
Fifth Wheel Operation.................................181
Flat Tire
See: Changing a Road Wheel.......................284Ford Credit..........................................................17
Ford Protect....................................................317
Frame and Tow Hook Inspection..........260
Front Seat Armrest........................................94
Fuel and Refueling.......................................105
Fuel Consumption.........................................113
Fuel Filter - 7.3L............................................249
Fuel Quality - Diesel....................................106
Fuel Quality - Gasoline..............................109
Fuel Shutoff...................................................189
Fuel Tank Capacity - Diesel.....................298
Fuel Tank Capacity - Gasoline...............299
Fuel Tank Selector Switch..........................114
Fuses................................................................200
Fuse Specification Chart..........................200
G
Gauges...............................................................63Gearbox
See: Transmission..............................................128General Driving Points................................183
General Information on Radio
Frequencies...................................................45
General Maintenance Information........319
Getting Assistance Outside the U.S. and
Canada..........................................................197
Getting the Services You Need...............194
H
HandbrakeSee: Parking Brake.............................................138Hazard Flashers............................................189
Headlamp Adjusting
See: Adjusting the Headlamps.....................247Headlamp Exit Delay....................................55
Headlamp Removal
See: Removing a Headlamp..........................250HeadrestSee: Head Restraints..........................................88Head Restraints..............................................88
Heated Exterior Mirrors................................87
Heating
See: Climate Control...........................................85Hill Start Assist...............................................141
Hints on Controlling the Interior
Climate...........................................................86
Hints on Driving With Anti-Lock
Brakes............................................................138
Hood Lock
See: Opening and Closing the Hood..........220Horn.....................................................................52
How Does the Pneumatic Locking
Differential Work........................................135
Hydraulic Power Steering Fluid Capacity
and Specification.....................................306
I
Ignition Switch..............................................100
In California (U.S. Only).............................195
Information Display Control.......................52
Information Displays.....................................70
General Information............................................70Information Messages..................................74
Installing Child Restraints...........................26
371
Index
Rear Axle Fluid Check................................260
Rear Axle..........................................................134
General Information..........................................134Rear Seat Armrest.........................................94
Rear Seats.........................................................93
Recommended Towing Weights.............179
Refueling - Diesel..........................................110
Refueling - Gasoline.....................................112
Remote Control..............................................46
Removing a Headlamp.............................250
Repairing Minor Paint Damage..............266
Replacement Parts
Recommendation.........................................17
Replacing a Lost Key or Remote
Control.............................................................47
Reporting Safety Defects (Canada
Only)..............................................................199
Reporting Safety Defects (U.S.
Only)..............................................................198
Resuming the Set Speed...........................162
Roadside Assistance..................................188
Roadside Emergencies..............................188
Rollover Warning.........................................338
Running-In
See: Breaking-In..................................................186Running Out of Fuel - Diesel.....................110
Running Out of Fuel - Gasoline................110
S
Safety Precautions......................................105
Scheduled Maintenance............................319
Seatbelt Extensions......................................44
Seatbelt Height Adjustment.......................41
Seatbelt Reminder.........................................42
Seatbelts............................................................37
Principle of Operation.........................................37Seatbelt Warning Lamp and Indicator
Chime...............................................................42
Seats...................................................................88
Security..............................................................50
Selective Catalytic Reductant System -
Diesel...............................................................118
Setting the Cruise Control Speed...........161
Sitting in the Correct Position...................88
Snow Chains
See: Using Snow Chains.................................284
Spare WheelSee: Changing a Road Wheel.......................284Special Notices................................................18
Special Operating Conditions Scheduled
Maintenance...............................................329
Speed Control
See: Cruise Control - Vehicles With: Adaptive
Cruise Control.................................................155
See: Cruise Control - Vehicles With: Cruise
Control................................................................161
Spring U-Bolt Check..................................260
Stability Control.............................................151
Principle of Operation - Vehicles With: Air
Brakes.................................................................152
Principle of Operation - Vehicles With:
Hydraulic Brakes.............................................151
Starter SwitchSee: Ignition Switch..........................................100Starting a Gasoline Engine........................101
Starting and Stopping the Engine.........100
General Information.........................................100
Starting the Engine............................................102
Starting the Engine......................................102Starting a Diesel Engine...................................102Steering............................................................167
Steering System Inspection....................259
Steering Wheel.................................................51
Storage Compartments..............................99
Streaming Bluetooth Audio......................312
Sun Visors.........................................................62
Suspension System Inspection..............259
Switching Cruise Control On and
Off....................................................................161
Switching Off the Engine...........................102
Switching the Pneumatic Locking
Differential On and Off............................135
Symbols Glossary...........................................10
T
Technical SpecificationsSee: Capacities and Specifications............288The Better Business Bureau (BBB) Auto
Line Program (U.S. Only).......................196
Tire Care..........................................................269
Tires
See: Wheels and Tires.....................................269Towing a Trailer..............................................178
373
Index
Towing Points................................................193
Towing...............................................................178
Traction Control............................................149
Principle of Operation.......................................149Trailer Brakes..................................................145
Transmission..................................................128
Transporting the Vehicle............................192
U
Under Hood Overview - 6.7L
Diesel.............................................................222
Under Hood Overview - 7.3L....................223
USB Ports..........................................................97
USB Port..........................................................314
Using Adaptive Cruise Control.................155
Using Snow Chains.....................................284
Using Stability Control................................153
Using Traction Control - Vehicles With:
Air Brakes......................................................149
Using Traction Control - Vehicles With:
Hydraulic Brakes........................................149
Using Voice Recognition............................314
V
Vehicle Care...................................................262General Information.........................................262Vehicle Identification Number................307Locating the Vehicle Identification
Number.............................................................307
Vehicle Identification Number
Overview..........................................................307
Vehicle Identification..................................307Vehicle Identification Number......................307Vehicle Inspection Guide...........................210
Vehicle Inspection Information...............210
Vehicle Storage.............................................267
Ventilation
See: Climate Control...........................................85
W
Warning Lamps and Indicators................66
Washer Fluid Check....................................249
Washer Fluid Specification.......................301Washers
See: Cleaning the Exterior..............................263
See: Wipers and Washers.................................53
Waxing.............................................................264
What Is Cruise Control.................................161
What Is the Pneumatic Locking
Differential....................................................135
Wheel Nuts
See: Changing a Road Wheel.......................284Wheels and Tires.........................................269Technical Specifications.................................286Windows and Mirrors....................................59
Windshield Washers.....................................53
Windshield Wipers.........................................53
Wiper Blades
See: Checking the Wiper Blades..................249Wipers and Washers.....................................53
374
Index