Avoid driving too fast during the first
1,000 mi (1,600 km). Vary your speed
frequently and change up through the
gears early. Do not labor the engine.
Drive your new vehicle at least 1,000 mi
(1,600 km) before towing a trailer. Make
sure you use the specified engine oil. See
Engine Oil Capacity and Specification
(page 292).
Do not add friction modifier compounds
or special break-in oils during the first few
thousand miles (kilometers) of operation.
These additives may prevent piston ring
seating.
DRIVING THROUGH WATER
WARNING: Do not drive through
flowing or deep water as you may lose
control of your vehicle.
Note:Driving through standing water can
cause vehicle damage.
Note:Engine damage can occur if water
enters the air filter.
Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the wheel
hubs.
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When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
• Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works.
• Check that the exterior lights work.
• Turn the steering wheel to check that
the steering power assist works.
Operation in Standing Water
Ingestion of water into the diesel engine
can result in immediate and severe
damage to the engine. If driving through
water, slow down to avoid splashing water
into the intake. If the engine stalls, and you
suspect ingestion of water into the engine,
do not try to restart the engine. Consult
your dealer for service immediately.
Your fuel tank vents to the atmosphere by
valves on top of the tank and through the
fuel cap. If water reaches the top of the
tank, the valves may pull water into the
fuel tank. Water in the fuel can cause
performance issues and damage the fuel
injection system.
187
Driving Hints
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
• 24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries.• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within 35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than 35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of 35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km). To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
188
Roadside Emergencies
4
1
3
2
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1. Remove the negative (-) jumper cable
from the disabled vehicle.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle battery.
3. Remove the jumper cable from the
positive (+) terminal of the booster
vehicle battery.
4. Remove the jumper cable from the
positive (+) terminal of the disabled
vehicle battery.
5. Allow the engine to idle for at least one
minute.
TRANSPORTING THE VEHICLE
WARNING: Block the wheels to
help prevent the vehicle from moving.
WARNING: Unexpected and
possibly sudden vehicle movement may
occur if you do not take these
precautions.
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If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a
slingbelt towing procedure. Vehicle
damage may occur if towed incorrectly, or
by any other means.
192
Roadside Emergencies
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
It is acceptable to have your two-wheel
drive vehicle towed with the front wheels
on the ground (without dollies) and the
rear wheels off the ground.
TOWING POINTS
WARNING: Using recovery hooks
is dangerous and should only be done by
a person familiar with proper vehicle
recovery safety practices. Improper use
of recovery hooks may cause hook failure
or separation from the vehicle and could
result in serious injury or death.
WARNING: Always slowly remove
the slack from the recovery strap prior
to pulling. Failure to do so can introduce
significantly higher loads which can
cause the recovery hooks to break off, or
the recovery strap to fail which can cause
serious injury or death.
WARNING: Never link two straps
together with a clevis pin. These heavy
metal objects could become projectiles
if the strap breaks and can cause serious
injury or death.
Your vehicle comes equipped with
frame-mounted front recovery hooks.
These hooks should never have a load
applied to them greater than the gross
vehicle weight rating of your vehicle.Before using recovery hooks:
• Make sure all attaching points are
secure and capable of withstanding
the applied load.
• Never use chains, cables or tow straps
with metal hook ends.
• Only use recovery straps that have a
minimum breaking strength two to
three times the gross vehicle weight of
the stuck vehicle.
• Make sure the recovery strap is in good
condition and free of visible cuts, tears
or damage.
• Use a damper device such as a tarp,
heavy blanket or piece of carpet
draped over the recovery strap to help
absorb the energy in the event the
strap breaks.
• Make sure the stuck vehicle is not
loaded heavier than its gross vehicle
weight rating specified on the
certification label.
• Always align the tow vehicle and stuck
vehicle in a straight line (within 10
degrees).
• Keep bystanders to the sides of the
vehicle, at a distance of at least twice
the length of the recovery strap. This
helps avoid injury from the hazard of a
recovery hook or strap breaking, or a
vehicle lurching into their path.
193
Roadside Emergencies
3. Add engine oil that meets our
specifications. See Capacities and
Specifications (page 288).
4. Reinstall the engine oil filler cap. Turn
it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note:Immediately soak up any oil spillage
with an absorbent cloth.
Engine Oil Pressure Warning Lamp
WARNING: If it illuminates when
you are driving do not continue your
journey, even if the oil level is correct.
Have your vehicle checked.
It illuminates when you switch
the ignition on.
If it illuminates when the engine
is running this indicates a malfunction.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Check the
engine oil level. If the oil level is sufficient,
this indicates a system malfunction. Have
your vehicle checked as soon as possible.
CHANGING THE ENGINE OIL
AND OIL FILTER
WARNING: Do not add engine oil
when the engine is hot. Failure to follow
this instruction could result in personal
injury.If your vehicle has a diesel engine, an
Intelligent Oil Life Monitor™ calculates the
proper oil change service interval. When
the information display indicates: OIL
CHANGE REQUIRED, change the engine
oil and oil filter. See Information
Displays (page 70).
The engine oil filter protects your engine
by filtering harmful, abrasive or sludge
particles and particles significantly smaller
than most available will-fit filters. See
Motorcraft Parts (page 290).
1. Unscrew the oil filter and oil pan drain
plug and wait for the oil to drain.
2. Replace the filter.
3. Reinstall the oil pan drain plug.
4. Refill the engine with new oil. See
Engine Oil Capacity and
Specification (page 295).
5. For diesel engines, you need to reset
the Intelligent Oil Life Monitor™. See
Information Displays (page 70).
Engine Lubrication for Severe
Service Operation
The following conditions define severe
operation:
• Frequent or extended idling such as
over 10 minutes per hour of normal
driving.
• Low-speed operation or stationary use.
• If the vehicle is operated in sustained,
ambient temperatures below -9°F
(-23°C) or above 100°F (38°C).
• Frequent low-speed operation, or
consistent heavy traffic less than
25 mph (40 km/h).
• Operating in severe dust conditions.
• Operating the vehicle off road.
• Towing a trailer over 1,000 mi
(1,600 km).
226
Maintenance
•Robinair® Coolant and Battery
Refractometer 75240 –
Recommended refractometer to test
coolant concentration. (Rotunda tool
part number: ROB75240).
•Rotunda 328-R071–ELC (Antifreeze
Coolant ELC Contamination Kit) –
Evaluates the corrosion inhibitor
additive strength.
• The first step is once the coolant
concentration is verified to be in the
range of 40 – 60%. Test the
corrosion inhibitor additive
strength. If the test results show
the cooling system does not have
excessive contamination and the
corrosion inhibitor additive strength
is sufficient then no further action
is required. If the test results for the
Engine Coolant Circuit show the
cooling system has excessive
contamination or the corrosion
inhibitor additive strength is not
sufficient then add 47 fl oz (1.4 L)
of Motorcraft Specialty Orange
Engine Coolant Revitalizer. If the
test results for the Secondary
Coolant Circuit show the cooling
system has excessive
contamination or the corrosion
inhibitor additive strength is not
sufficient then add 16 fl oz (0.47 L)
of Motorcraft Specialty Orange
Engine Coolant Revitalizer.
•Motorcraft Specialty Orange Engine
Coolant Revitalizer – Additive to
boost the corrosion inhibitor level
based upon the test results of the
Antifreeze Coolant ELC Contamination
Kit. The Revitalizer may be added two
times over the life of the coolant. If
additional dosages are required, the
cooling system must be flushed and
refilled per the instructions in the
Workshop Manual.Make sure to follow the proper coolant and
additive specifications. See Capacities
and Specifications (page 288).
Coolant Change
At specific mileage intervals, as listed in
the scheduled maintenance information,
the coolant should be changed. The
information display may display a message
to change coolant at this time. Add
prediluted coolant approved to the correct
specification. See Capacities and
Specifications (page 288).
Engine-driven Cooling Fan (Fan
Clutch)
Your vehicle may have an engine driven
cooling fan drive (also called a fan clutch).
This fan drive changes the fan speed to
match the vehicle’s changing cooling air
flow requirements. Fan speed, fan noise
level and fuel consumption all will increase
based on the driving conditions that
include trailer towing, hill climbing, heavy
loads, high speed and high ambient
temperature, individually or in combination.
The fan drive is designed to provide the
minimum fan speed (and resulting
minimum fan noise and fuel consumption)
required to meet the ever changing vehicle
cooling air flow requirements. You will hear
the amount of fan noise increasing and
decreasing as the engine power
requirements and vehicle driving conditions
change as you drive. This is to be expected
as being normal to the operation of your
vehicle. High levels of fan noise might also
be heard when your engine is first started,
and should normally decrease after driving
for a short time.
237
Maintenance
Do not use the following as a coolant
substitute:
• Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Alcohol and other liquids can cause engine
damage from overheating or freezing.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Recycled Coolant
We do not recommend the use of recycled
coolant as an approved recycling process
is not yet available.
Dispose of used engine coolant in an
appropriate manner. Follow your
community’s regulations and standards
for recycling and disposing of automotive
fluids.
Severe Climates
If you drive in extremely cold climates:
• It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause engine
damage.If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the
coolant and may cause engine
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted engine
coolant for optimum cooling system and
engine protection.
Coolant Change
Change the coolant at specific mileage
intervals as listed in the scheduled
maintenance information. The information
display may display a message to change
coolant at this time. Add prediluted
coolant approved to the correct
specification. See Capacities and
Specifications (page 288).
Engine-driven Cooling Fan (Fan
Clutch)
Your vehicle comes with an engine driven
cooling fan drive, also called a fan clutch.
This fan drive changes the fan speed to
match the vehicle’s changing cooling air
flow requirements. Fan speed, fan noise
level and fuel consumption all will increase
based on the driving conditions that
include trailer towing, hill climbing, heavy
loads, high speed and high ambient
temperature, individually or in combination.
The fan drive is designed to provide the
minimum fan speed, and resulting
minimum fan noise and fuel consumption
required to meet the ever changing vehicle
cooling air flow requirements. You will hear
the amount of fan noise increasing and
decreasing as the engine power
requirements and vehicle driving conditions
240
Maintenance
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It is the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete it is probably easier to
list what is not covered.
2. ExtraCARE - Covers 113 components,
and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical
components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico.That means you get:
• Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
317
Ford Protect