
WHAT IS ONBOARD SCALES
Onboard scales provides the estimatedpayload of your vehicle and warns whenyour vehicle is overloaded.
HOW DOES ONBOARD SCALES
WORK
Onboard scales uses sensors mounted tothe suspension to calculate the vehicle'spayload.
ONBOARD SCALES
LIMITATIONS
You cannot use the system if any of thefollowing occur:
•The wheels are not pointed straightahead.
•Your vehicle is not in park (P).
•Your vehicle is not on a level surface.
•The tire pressures are below therecommended levels.
•Your vehicle is off.
USING ONBOARD SCALES
1.Press Features on the touchscreen.
2.Press Onboard Scales.
Note:You can also access on-board scaleusing the FordPass app.
Settings menu.A
Estimated payload.B
Taillights on and off.C
Taillights
Press to see the vehicle's estimatedpayload on the vehicle's tail lamp.
On-Board Scale Settings
Vehicle Mode
Press to return to the on-board scalescreen.
Scale Mode
Press to see a representation of the weightadded to the vehicle's current payload andto reset the scale to zero.
Note:The scale settings remain betweenkey cycles.
Passenger and Cargo Load Reminder
Press to switch the load reminder on or off.
Set Passenger and Cargo Load Reminder
Press to set the estimated payload that isnot in the vehicle when you use on-boardscale.
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•The system could have difficultiesrecognizing the sticker based onenvironmental factors. You could needto move to a different area to changethe lighting and background or youcould need to change the direction youare driving. You could also try settingup the system at a different time ofday.
•Some trailers are not compatible withthe sticker and camera system. If theissue persists, set up the trailer with asensor purchased from your authorizeddealer. See Trailer SensorInstallation (page 441).
What does it mean if the systempauses during calibration?
•There could be steering input or trailermovement during the straight driveportion of the calibration process.
What does it mean if the systemdisplays hold steering steadyduring turn?
•Part of the calibration process for thesticker setup requires a steady turn. Ifyou are continually moving the steeringwheel during the turn, this delays thecalibration process. To enable thecalibration process, hold the steeringwheel at the same position whenturning.
What does it mean if the systemdisplays that it is not available?
•There could be a sub-system that thesystem uses that is not correctlyoperating. If the system continues todisplay it is not available, visit yourauthorized dealer to have your vehiclechecked.
•There could be a battery voltage issue.Make sure the battery is correctlycharged. If the system continues todisplay it is not available, visit yourauthorized dealer to have your vehiclechecked.
What does it mean if the systemdisplays that driving is required toinitialize steering?
•The steering system needs to learninternal parameters to fully turn on thefeature. Drive your vehicle straightforward above 25 mph (40 km/h) forapproximately 5 minutes.
•Your vehicle is new, there is a batteryvoltage issue or you have serviced thesteering system.
What does it mean if the systemrequires you to pull forward toinitialize?
•This occurs when the vehicle has notmoved during the current key cycleafter you connect and select the trailerin the touchscreen, or you operate thesystem at speeds below 1 mph(1 km/h) for an extended period oftime. Drive forward above 2 mph(3 km/h) and the system indicateswhen it initializes.
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•The system could have difficultiesrecognizing the sticker based onenvironmental factors. You could needto move to a different area to changethe lighting and background or youcould need to change the direction youare driving. You could also try settingup the system at a different time ofday.
•Some trailers are not compatible withthe sticker and camera system. If theissue persists, set up the trailer with asensor purchased from your authorizeddealer. See Trailer SensorInstallation (page 456).
What does it mean if the systempauses during calibration?
•There could be steering input or trailermovement during the straight driveportion of the calibration process.
What does it mean if the systemdisplays hold steering steadyduring turn?
•Part of the calibration process for thesticker setup requires a steady turn. Ifyou are continually moving the steeringwheel during the turn, this delays thecalibration process. To enable thecalibration process, hold the steeringwheel at the same position whenturning.
What does it mean if the systemdisplays that it is not available?
•There could be a sub-system that thesystem uses that is not correctlyoperating. If the system continues todisplay it is not available, visit yourauthorized dealer to have your vehiclechecked.
•There could be a battery voltage issue.Make sure the battery is correctlycharged. If the system continues todisplay it is not available, visit yourauthorized dealer to have your vehiclechecked.
What does it mean if the systemdisplays that driving is required toinitialize steering?
•The steering system needs to learninternal parameters to fully turn on thefeature. Drive your vehicle straightforward above 25 mph (40 km/h) forapproximately 5 minutes.
•Your vehicle is new, there is a batteryvoltage issue or you have serviced thesteering system.
What does it mean if the systemrequires you to pull forward toinitialize?
•This occurs when the vehicle has notmoved during the current key cycleafter you connect and select the trailerin the touchscreen, or you operate thesystem at speeds below 1 mph(1 km/h) for an extended period oftime. Drive forward above 2 mph(3 km/h) and the system indicateswhen it initializes.
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Driving In Sand
When driving over sand, try to keep all fourwheels on the most solid area of the trail.
Driving In Mud
Be cautious of sudden changes in vehiclespeed or direction when you are driving inmud.
After driving through mud, clean yourvehicle. Excess mud stuck on the wheelsand tires and rotating components cancause an imbalance and result in damage.
Note:The vehicle brakes are less effectivewhen wet or muddy.
Driving Over Rocks and Gravel
Never attempt to straddle a rock that islarge enough to strike your axles orundercarriage.
Leave a generous gap between yourvehicle and other vehicles to minimize therisk of damage. Avoid dust clouds as theyreduce visibility.
Climbing A Hill
WARNING: Extreme care shouldbe used when steering the vehicle inreverse down a slope so as not to causethe vehicle to swerve out of control.
Do not drive over the crest of a hill withoutseeing what conditions are on the otherside. Do not drive in reverse over a hillwithout the aid of an observer.
Note:Avoid turning on steep slopes or hills.A danger lies in losing traction, slippingsideways and possible vehicle roll over.
Note:Too much acceleration can causethe tires to slip, spin or lose traction,resulting in loss of vehicle control.
Driving Through Water
WARNING: Do not attempt tocross a deep, fast flowing body of water.Failure to follow this instruction couldresult in the loss of control of yourvehicle, personal injury or death.
The key to a safe crossing is the waterdepth, current and bottom of the water'scondition. On soft bottoms, the vehiclesinks in, effectively increasing the waterlevel on the vehicle. Make sure to considerthis when determining the depth of water.
Determine the depth and speed of thecurrent before attempting a water crossing.
Be aware that obstacles and debris couldbe beneath the water’s surface.
Note:Cross flowing water at an angleheading slightly upstream.
Note:Tread lightly and avoid damage tothe environment.
Water can cause permanent damage thatmay not be covered by your vehiclewarranty. See Driving Through WaterLimitations (page 470).
Note:Failure to follow the recommendedspeeds can result in vehicle damage.
Muddy waters can reduce the coolingsystem effectiveness by depositing debrisinto the radiator.
High currents even in shallow water canwash the dirt out from around your tires orpush your vehicle across slippery rocks orsurfaces.
Do not cross any body of water that is fastflowing and rising.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. Thisprogram is eligible within Canada or thecontinental United States.
The service is available 24 hours a day,seven days a week.
This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle. Canadian roadsidecoverage and benefits may differ from theU.S. coverage.
If you require more information, please callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
HIGH VOLTAGE BATTERY
VEHICLE PRECAUTIONS -
HYBRID ELECTRIC VEHICLE
(HEV)
In the event of damage or fire involving anelectric vehicle or hybrid-electric vehicle:
•Assume the high-voltage battery andassociated components are energizedand fully charged.
•Physical damage to the vehicle orhigh-voltage battery could result inimmediate or delayed release of toxic,flammable gases and fire.
Crashes
A crash or impact significant enough torequire an emergency response forconventional vehicles would also requirethe same response for an electric orhybrid-electric vehicle.
If Possible:
1.Move your vehicle to a safe, nearbylocation and remain on the scene.
2.Roll down the windows before youswitch your vehicle off.
3.Place your vehicle in park (P), applythe parking brake, switch off thevehicle, turn on the hazard flashers andmove the key at least 16 ft (5 m) awayfrom the vehicle.
Always:
•Call emergency assistance if neededand advise that an electric orhybrid-electric vehicle is involved.
•Avoid contact with leaking fluids andgases, and remain out of the way ofoncoming traffic until emergencyresponders arrive.
•When emergency responders arrive,tell them that the vehicle involved is anelectric vehicle or hybrid-electricvehicle.
Fires
As with any vehicle, call emergencyassistance immediately if you see sparks,smoke or flames coming from the vehicle.Remain a safe distance from the vehicleand try to stay clear of the smoke.
1.Exit the vehicle immediately.
2.Advise emergency assistance that anelectric or hybrid-electric vehicle isinvolved.
3.As with any vehicle fire, do not inhalesmoke, vapors or gas from the vehicle,as they may be hazardous.
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Post-Incident
1.Do not store a severely damagedvehicle with a lithium-ion battery insidea structure or within 50 ft (15 m) of anystructure or vehicle.
2.Make sure that passenger and luggagecompartments remain ventilated.
3.As with any vehicle, call emergencyassistance immediately if you seesparks, smoke or flames coming fromthe vehicle.
SWITCHING THE HAZARD
FLASHERS ON AND OFF
The hazard flasher button is onthe instrument panel. Press thebutton to switch the hazardflashers on if your vehicle is creating asafety hazard for other road users.
When you switch the hazard flashers on,all front and rear direction indicators flash.
Note:The hazard flashers operate whenthe ignition is in any position, or if the key isnot in the ignition. The battery loses chargeand could have insufficient power to restartyour vehicle.
Press the button again to switch them off.
JUMP STARTING THE VEHICLE
JUMP STARTING PRECAUTIONS
WARNING: Batteries normallyproduce explosive gases which cancause personal injury. Therefore, do notallow flames, sparks or lightedsubstances to come near the battery.When working near the battery, alwaysshield your face and protect your eyes.Always provide correct ventilation.
WARNING: Keep batteries out ofreach of children. Batteries containsulfuric acid. Avoid contact with skin,eyes or clothing. Shield your eyes whenworking near the battery to protectagainst possible splashing of acidsolution. In case of acid contact with skinor eyes, flush immediately with water fora minimum of 15 minutes and get promptmedical attention. If acid is swallowed,call a physician immediately.
WARNING: Use only adequatelysized cables with insulated clamps.
WARNING: Make sure that thecables are clear of any moving parts andfuel delivery system parts.
WARNING: Connect batteries withonly the same nominal voltage.
WARNING: If the engine is runningwhile the hood is open, stay clear ofmoving engine components. Failure tofollow this warning could result in seriouspersonal injury or death.
Do not attempt to push-start an automatictransmission vehicle. This could causetransmission damage.
Do not disconnect the battery of thedisabled vehicle. This could damage yourvehicle's electrical system.
PREPARING THE VEHICLE
Use only a 12 volt supply to start yourvehicle.
Park the booster vehicle close to the hoodof the disabled vehicle, making sure thetwo vehicles do not touch.
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TOWING YOUR VEHICLE
PRECAUTIONS
Use the following guidelines when towingyour vehicle. Failure to follow thisinstruction could result in vehicle damagenot covered by the vehicle warranty.
Note:Make sure you properly secure yourvehicle to the tow vehicle.
Note:If you are unsure of the vehicle’sconfiguration, contact an authorized dealer.
RECREATIONALLY TOWING
YOUR VEHICLE - 4X4
WARNING: Do not disconnect thebattery when recreationally towing yourvehicle. This prevents the transfer casefrom shifting properly and could causethe vehicle to roll, even if thetransmission is in park (P).
WARNING: Placing the transfercase in its neutral position could causeyour vehicle to freely roll. Make sure youpress and hold the brake pedal and thevehicle is in a secure, safe position whenyou place the transfer case in its neutralposition.
Follow these guidelines if you have a needfor recreational towing. An example ofrecreational towing would be towing yourvehicle behind a motorhome. Theseguidelines are to make sure that you donot damage the transmission.
You can only tow your vehicle with allwheels on the ground by placing thetransfer case in its neutral position andengaging the recreational tow feature.Perform the following steps afterpositioning your vehicle behind the towvehicle and properly securing themtogether.
Note:Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering your vehicle.
Note:Failure to put the transfer case in itsneutral position can damage vehiclecomponents.
Note: You can check the towing status atany time by opening the driver door orturning the ignition to the accessory or onposition.Neutral Tow Enabled LeaveTransmission in Neutral appears in theinstrument cluster display to confirm youcan recreationally tow your vehicle.
Note:If your vehicle has an anti-theftalarm, make sure you switch perimetersensing on when towing. See Setting theAlarm Security Level (page 135).
Switching Neutral Tow On
1.Start your vehicle.
2.Press the 2H button on the four-wheeldrive mode control.
3.Place your vehicle in temporary neutralmode. See Entering TemporaryNeutral Mode (page 269).
4.Switch your vehicle off by pressing thepush button ignition switch once orturning the key as far toward the offposition as possible. A messageappears in the instrument clusterdisplay.
5.Switch your vehicle to accessory modeby pressing the push button ignitionswitch once without pressing the brakepedal or by turning the key to the onposition.
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