HYBRID ELECTRIC VEHICLE
INFORMATION –
TROUBLESHOOTING
HYBRID ELECTRIC VEHICLEINFORMATION – FREQUENTLYASKED QUESTIONS
What should I do if the vehicle runs outof fuel and the high voltage battery isout of charge?
Refuel and start your vehicle normally.The engine will recharge the highvoltage battery.
Why does the engine sometimes startat key-on?
The vehicle's computer determines ifan engine start is required at key-on.It starts the engine when necessary forcabin heating, windshield defrost, or ifthe outside temperature is low.
Can I put E15 or E85 in my vehicle, andhow will it affect my fuel economy?
Your hybrid vehicle can use E15 (15%ethanol, 85% gasoline) fuel, but youmay notice slightly reduced fueleconomy because ethanol containsless energy per gallon than gasoline.Your hybrid vehicle is not designed touse E85 (85% ethanol).
Why does it take a long time before theengine shuts down?
There are several reasons the enginestays on for an extended amount oftime when you first start it. Onecommon reason is to make sure thatthe emissions components are warmenough to minimize tailpipe emission.As the climate gets cooler, theengine-on time is extended.
Why does my engine stay on when it isextremely cold outside?
In order to make sure that the climatecontrol system can begin heating thecabin or defrosting the windshield assoon as a driver requests it, the enginecoolant temperature has to be keptsufficiently hot. Keeping the engine onis required to maintain the correctcoolant temperature.
POWER FLOW
WHAT IS POWER FLOW
The power flow shows how power is beingused in the vehicle and also displaysreasons for engine operation.
HOW DOES POWER FLOW WORK
The power flow information foryour hybrid vehicle is availablethrough the home screen orunder Apps.
Vehicle Operational States
Power flows to or from the front and rearwheels depending on the operational stateand the drive conditions.
•Idling: The vehicle is running and in park(P). The engine and/or the high voltagebattery are on.
•Electric driving: The vehicle is runningand in drive (D) or neutral (N). The highvoltage battery provides power to thewheels.
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Water alone, without engine coolant, cancause engine damage from corrosion,overheating or freezing.
Do not use the following as a coolantsubstitute, as they can cause enginedamage from overheating or freezing:
•Alcohol.
•Methanol.
•Brine.
•Any coolant mixed with alcohol ormethanol antifreeze.
Do not add extra inhibitors or additives tothe coolant. These can be harmful andcompromise the corrosion protection ofthe coolant.
Severe Climates
If you drive in extremely cold climates, youmay need to increase the coolantconcentration above 50%.
Note:A coolant concentration of 60%provides improved freeze point protection.Coolant concentrations above 60%decrease the overheat protectioncharacteristics of the coolant and couldcause engine damage.
If you drive in extremely hot climates, youmay need to decrease the coolantconcentration to 40%.
Note:A coolant concentration of 40%provides improved overheat protection.Coolant concentrations below 40%decrease the overheat and corrosionprotection characteristics of the coolant andcould cause engine damage.
Coolant Change
WARNING: Do not dispose ofcoolant in the household refuse or thepublic sewage system. Use an authorizedwaste disposal facility.
Change the coolant at specific mileageintervals. Refer to the scheduledmaintenance information. See NormalScheduled Maintenance (page 670).
Note:Dispose of used coolant in theappropriate manner.
Follow your community's regulations andstandards for recycling and disposing ofautomotive fluids.
Fail-Safe Cooling
Fail-safe cooling allows you to temporarilydrive your vehicle before any incrementalcomponent damage occurs. The fail-safedistance depends on ambienttemperature, vehicle load and terrain.
How Fail-Safe Cooling Works
WARNING: If you continue to driveyour vehicle when the engine isoverheating, the engine could stopwithout warning. Failure to follow thisinstruction could result in the loss ofcontrol of your vehicle.
If the engine begins to overheat,the coolant temperature gaugemoves toward the red zone:
A warning lamp illuminates anda message may appear in theinformation display.
If the engine reaches a presetover-temperature condition, the engineautomatically switches to alternatingcylinder operation. Each disabled cylinderacts as an air pump and cools the engine.
When this occurs, your vehicle stilloperates, however:
•Engine power is limited.
•The air conditioning system turns off.
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Continued operation increases the enginetemperature, causing the engine tocompletely shut down. Your steering andbraking effort increases in this situation.
When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is foruse during emergencies only. Operateyour vehicle in fail-safe mode only aslong as necessary to bring your vehicleto rest in a safe location and seekimmediate repairs. When in fail-safemode, your vehicle will have limitedpower, will not be able to maintainhigh-speed operation, and maycompletely shut down without warning,potentially losing engine power, powersteering assist, and power brake assist,which may increase the possibility of acrash resulting in serious injury.
WARNING: Do not remove thecoolant reservoir cap when the engine ison or the cooling system is hot. Wait 10minutes for the cooling system to cooldown. Cover the coolant reservoir capwith a thick cloth to prevent thepossibility of scalding and slowly removethe cap. Failure to follow this instructioncould result in personal injury.
Your vehicle has limited engine powerwhen in the fail-safe mode, drive yourvehicle with caution. Your vehicle does notmaintain high-speed operation and theengine could operate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1.Pull off the road as soon as safelypossible and switch the engine off.
2.If you are a member of a roadsideassistance program, we recommendthat you contact your roadsideassistance service provider.
3.If this is not possible, wait for a shortperiod of time for the engine to cool.
4.Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5.When the engine temperature cools,you can re-start the engine. Have yourvehicle checked as soon as possible tominimize engine damage.
Note:If you continue to drive your vehiclein fail-safe mode without repairing it, youwill damage your engine.
Engine Coolant TemperatureManagement (If Equipped)
WARNING: To reduce the risk ofcrash and injury, be prepared that thevehicle speed may reduce and thevehicle may not be able to acceleratewith full power until the coolanttemperature reduces.
If you tow a trailer with your vehicle, theengine may temporarily reach a highertemperature during severe operatingconditions, for example ascending a longor steep grade in high ambienttemperatures.
At this time, you may notice the coolanttemperature gauge moves toward the redzone and a message may appear in theinformation display.
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You may notice a reduction in vehiclespeed caused by reduced engine power inorder to manage the engine coolanttemperature. Your vehicle may enter thismode if certain high-temperature andhigh-load conditions take place. Theamount of speed reduction depends onvehicle loading, grade and ambienttemperature. If this occurs, there is noneed to stop your vehicle. You cancontinue to drive.
The air conditioning may automaticallyturn on and off during severe operatingconditions to protect the engine fromoverheating. When the coolanttemperature decreases to the normaloperating temperature, the air conditioningturns on.
If the coolant temperature gauge movesfully into the red zone, or if the coolanttemperature warning or service enginesoon messages appear in your informationdisplay, do the following:
1.Stop your vehicle as soon as it is safeto do so. Fully apply the parking brake,shift into park (P) or neutral (N).
2.Leave the engine running until thecoolant temperature gauge needlereturns to the normal position. If thetemperature does not drop afterseveral minutes, follow the remainingsteps.
3.Switch the engine off and wait for it tocool. Check the coolant level.
4.If the coolant level is at or below theminimum mark, add prediluted coolantimmediately.
5.If the coolant level is normal, restartthe engine and continue.
ENGINE AIR FILTER
CHANGING THE ENGINE AIRFILTER
WARNING: To reduce the risk ofvehicle damage and personal burninjuries, do not start your engine with theair cleaner removed and do not removeit while the engine is running.
Change the air filter element at the properintervals. See Scheduled Maintenance(page 667).
When changing the air filter element, useonly the air filter element listed. SeeCapacities and Specifications (page578).
Note:Failure to use the correct air filterelement could result in severe enginedamage that the vehicle Warranty may notcover.
Note:When servicing the air cleaner, do notallow foreign material to enter the airinduction system. The engine is susceptibleto damage from even small particles.
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COOLING SYSTEM CAPACITY
AND SPECIFICATION - 5.2L
Use coolant that meets the definedspecification.
If you do not use coolant that meets thedefined specification, it could result in:
•Component damage that your vehiclewarranty does not cover.
•Reduced vehicle performance.
Capacities
QuantityVariant
12.7 qt (12 L)High temperature cooling system volume.
3.28 qt (3.1 L)Low temperature cooling system volume.
Materials
SpecificationName
WSS-M97B57-A2Motorcraft® Yellow Prediluted Antifreeze/Coolant(U.S.)Motorcraft® Yellow Prediluted Antifreeze/Coolant/ Antigel/liquide de refroidissement prédilué jauneMotorcraft®(Canada)VC-13DL-G(U.S.)CVC-13DL-G(Canada)
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COOLING SYSTEM CAPACITY
AND SPECIFICATION - 3.5L,
HYBRID ELECTRIC VEHICLE
(HEV)
Use coolant that meets the defined
specification.
If you do not use coolant that meets thedefined specification, it could result in:
•Component damage that your vehiclewarranty does not cover.
•Reduced vehicle performance.
Capacities
QuantityVariant
7.2 qt (6.8 L)Low temperature cooling circuit withbattery radiator.
6.45 qt (6.1 L)Low temperature cooling circuit withoutbattery radiator.
15.3 qt (14.5 L)High temperature cooling circuit.
Materials
SpecificationName
WSS-M97B57-A2Motorcraft® Yellow Prediluted Antifreeze/Coolant(U.S.)Motorcraft® Yellow Prediluted Antifreeze/Coolant/ Antigel/liquide de refroidissement prédilué jauneMotorcraft®(Canada)VC-13DL-G(U.S.)CVC-13DL-G(Canada)
COOLING SYSTEM CAPACITY
AND SPECIFICATION - 5.0L
Use coolant that meets the definedspecification.
If you do not use coolant that meets thedefined specification, it could result in:
•Component damage that your vehiclewarranty does not cover.
•Reduced vehicle performance.
Capacities
QuantityVariant
12.9 qt (12.2 L)All.
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2023 F-150 (TFD) Canada/United States of America, enUSA, Edition date: 202206, DOMCapacities and Specifications
Center Console Work Surface –Troubleshooting.........................................227Center Console Work Surface – InformationMessages..........................................................227Center Display Limitations.......................637Center Display Overview...........................637Center Display Precautions......................637Changing a Flat Tire - Excluding:Raptor............................................................561Changing a Flat Tire - Raptor.................568Changing a Road Wheel............................561Changing the 12V Battery..........................512Changing the Fuel Filter..............................511Changing the Language.............................179Changing the Measurement Unit...........179Changing the Remote Control Battery -Police Responder........................................92Changing the Remote Control Battery -Vehicles With: Flip Key..............................95Changing the Remote Control Battery -Vehicles With: Push Button Start.........93Changing the Temperature Unit..............179Changing the Tire Pressure Unit.............179Changing the Vehicle Wi-Fi HotspotName or Password..................................624Charging a Device.........................................213Charging a Wireless Device......................228Checking MyKey System Status..............101Checking the Brake Fluid...........................291Checking the Coolant................................506Checking the Seatbelts................................70Checking the Tire Pressures....................550Checking the Wiper Blades......................144Children and Airbags.....................................76Child Restraint Anchor Points....................51Locating the Child Restraint Lower AnchorPoints....................................................................51Locating the Child Restraint Top TetherAnchor Points...................................................52What Are the Child Restraint AnchorPoints....................................................................51Child Restraints...............................................53Child Restraint Position Information.............53Child Restraints Recommendation...............54Child Safety......................................................50Child Restraint Anchor Points..........................51Child Restraints.....................................................53Installing Child Restraints.................................54
Child Safety Locks.........................................63Child Safety Precautions............................50Cleaning Products.......................................529Cleaning the Exterior..................................530Cleaning Camera Lenses andSensors..............................................................531Cleaning Chrome, Aluminium or StainlessSteel..................................................................530Cleaning Headlamps and RearLamps...............................................................530Cleaning Stripes or Graphics..........................531Cleaning the Engine Compartment.............531Cleaning the Exterior Precautions..............530Cleaning the Underbody..................................531Cleaning Wheels................................................530Cleaning Windows and WiperBlades...............................................................530Cleaning the Interior...................................532Cleaning Carpets and Floor Mats................533Cleaning Displays and Screens....................532Cleaning Fabric...................................................532Cleaning Leather................................................532Cleaning Moonroof Tracks.............................533Cleaning Plastic..................................................532Cleaning Seatbelts............................................533Cleaning the Instrument Panel.....................532Cleaning Vinyl......................................................533Clearing All MyKeys......................................101Climate Control.............................................184Auto Mode............................................................186Climate Control Hints..................................187Closing the Tailgate......................................119Closing the Tailgate From Inside YourVehicle................................................................119Closing the Tailgate From Outside YourVehicle...............................................................120Closing the Tailgate Using the RemoteControl...............................................................120Cold Weather Precautions........................472Connected Navigation...............................654Connected Vehicle.......................................621Connected Vehicle –Troubleshooting............................................622Connecting the Vehicle to a MobileNetwork.............................................................621Connected Vehicle Data - Excluding:Police Responder.........................................31Connected Vehicle Limitations...............621
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Electric Parking Brake................................294Electric Parking Brake –Troubleshooting............................................295Electric Parking Brake –Troubleshooting........................................295Electric Parking Brake – InformationMessages.........................................................296Electric Parking Brake – WarningLamps...............................................................295Electric Power Steering.............................320Electric Power Steering AdaptiveSteering............................................................320Electric Power Steering Precautions..........320How Does Electric Power SteeringWork..................................................................320Electromagnetic Compatibility................751Electronic Locking Differential...............284Electronic Locking Differential –Troubleshooting............................................290Electronic Locking DifferentialIndicators.....................................................289Electronic Locking DifferentialPrecautions.................................................285Electronic Locking Differential –Troubleshooting.......................................290Electronic Locking Differential –Information Messages................................290Emergency Call Limitations.......................89Emergency Call Requirements.................88Emergency Call System Data....................32Emergency Towing......................................487Emission Law.................................................747Enabling Apps on an AndroidDevice...........................................................650Enabling Apps on an iOS Device...........650Enabling or Disabling PersonalProfiles..........................................................652Enabling Remote Start................................181End User License Agreement..................722Engine Air Filter.............................................510Changing the Engine Air Filter.......................510Engine Block Heater...................................236Engine Block Heater Precautions................236How Does the Engine Block HeaterWork...................................................................237Using the Engine Block Heater......................237Engine Coolant TemperatureGauge..............................................................171
Engine Oil Capacity and Specification -2.7L EcoBoost™........................................592Engine Oil Capacity and Specification -3.3L................................................................594Engine Oil Capacity and Specification -3.5L, Hybrid Electric Vehicle(HEV)............................................................598Engine Oil Capacity and Specification -3.5L Ecoboost™.......................................596Engine Oil Capacity and Specification -5.0L...............................................................600Engine Oil Capacity and Specification -5.2L.................................................................591Engine Oil.......................................................505Adding Engine Oil..............................................505Checking the Engine Oil Level......................505Engine Oil Capacity andSpecification..................................................506Engine Oil Dipstick Overview........................505Resetting the Intelligent Oil LifeMonitor.............................................................506Engine Oil Pressure Gauge.........................171Engine Specifications - 2.7LEcoBoost™.................................................579Engine Specifications - 3.3L...................580Engine Specifications - 3.5L, HybridElectric Vehicle (HEV)............................582Engine Specifications - 3.5LEcoboost™..................................................581Engine Specifications - 5.0L...................583Engine Specifications - 5.2L....................578Entering a Parallel Parking Space.........336Entering a Perpendicular ParkingSpace.............................................................337Evasive Steering Assist.............................396Evasive Steering Assist Limitations............396Switching Evasive Steering Assist On andOff.......................................................................397What Is Evasive Steering Assist...................396EV Coach - 3.5L, Hybrid Electric Vehicle(HEV)..............................................................177Event Data........................................................30Exiting a Parking Space.............................337Export Unique Options..............................748Extending the Exterior Mirrors.................165Extending the Remote StartDuration.........................................................182
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