Audio System
General Information...................................419
Audio Unit......................................................419
Digital Radio.................................................420
Satellite Radio.............................................422
USB Port........................................................425
SYNC™ 3
General Information...................................427
Using Voice Recognition..........................429
Entertainment.............................................435
Climate...........................................................445
Phone..............................................................447
Navigation.....................................................449
Electric Vehicle Information...................454
Apps................................................................455
Settings..........................................................458
SYNC™ 3 Troubleshooting....................460
Accessories
Accessories...................................................473
Ford Protect
Ford Protect..................................................474
Scheduled Maintenance
General Maintenance Information.......476
Normal Scheduled Maintenance.........479
Special Operating Conditions ScheduledMaintenance............................................482
Customer Information
Rollover Warning........................................485
Radio Frequency Certification Labels.......................................................................485
Warranty Information...............................529
Appendices
Electromagnetic Compatibility..............531
End User License Agreement................534
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingTable of Contents
Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (for example name, gender,age, and crash location) is recorded.However, parties, such as law enforcement,could combine the event data recorder datawith the type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the eventdata recorder.
SETTINGS DATA
Your vehicle has electronic control unitsthat have the ability to store data basedon your personalized settings. The data isstored locally in the vehicle or on devicesthat you connect to it, for example, a USBdrive or digital music player. You can deletesome of this data and also choose whetherto share it through the services to whichyou subscribe. See Settings (page 458).
Comfort and Convenience Data
Data recorded includes, for example:
•Seat and steering wheel position.
•Climate control settings.
•Radio presets.
Entertainment Data
Data recorded includes, for example:
•Music, videos or album art.
•Contacts and corresponding addressbook entries.
•Navigation destinations.
CONNECTED VEHICLE DATA
The modem has a SIM. Themodem was enabled when yourvehicle was built and periodicallysends messages to stay connected to thecell phone network, receive automaticsoftware updates and send vehicle-relatedinformation to us, for example diagnosticinformation. These messages couldinclude information that identifies yourvehicle, the SIM and the electronic serialnumber of the modem. Cell phone networkservice providers could have access toadditional information, for example cellphone network tower identification. Foradditional information about our privacypolicy, visit www.FordConnected.com orrefer to your local Ford website.
Note:The modem continues to send thisinformation unless you disable the modemor stop the modem from sharing vehicledata by changing the modem settings. SeeConnected Vehicle (page 414).
Note:The service can be unavailable orinterrupted for a number of reasons, forexample environmental or topographicalconditions and data plan coverage.
Note:To find out if your vehicle has amodem, visit www.FordConnected.com.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingData Privacy
12 Volt DC Power Point
WARNING: Do not plug optionalelectrical accessories into the cigarlighter socket. Incorrect use of the cigarlighter can cause damage not coveredby the vehicle warranty, and can resultin fire or serious injury.
Note:When you switch the ignition on, youcan use the socket to power 12 voltappliances with a maximum current ratingof 15 amps.
Note:If the power supply does not workafter you switch the ignition off, switch theignition on.
Note:Do not hang any accessory from theaccessory plug.
Note:Do not use the power point over thevehicle capacity of 12 volt DC 180 watts ora fuse may blow.
Note:Always keep the power point capsclosed when not in use.
Do not insert objects other than anaccessory plug into the power point. Thisdamages the power point and may blowthe fuse.
Run the vehicle for full capacity use of thepower point.
To prevent the battery from running out ofcharge:
•Do not use the power point longer thannecessary when the vehicle is notrunning.
•Do not leave devices plugged inovernight or when you park your vehiclefor extended periods.
USB Port and Power PointLocations
USB Ports and Power Points may be in thefollowing locations:
•On the lower instrument panel.
•Inside the center console.
•On the front of the center console.
•On the rear of the center console.
•In the cargo area.
•On the passenger side floor panel.
•3rd row on the quarter trim panels.
Note:Some of the USB ports may not havedata transfer capabilities.
Note:Incorrect use of the USB ports cancause damage not covered by the vehiclewarranty.
110 Volt AC Power Point
WARNING: Do not keep electricaldevices plugged into the power outletwhenever the device is not in use. Theoutlet provides power when the vehicleis on. Failure to follow this instructioncould result in personal injury.
WARNING: Do not use anextension cord or connect multipledevices to the power outlet. Doing socould result in overloading the poweroutlet. Failure to follow this instructioncould result in fire, personal injury orproperty damage.
Note:The power point turns off when youswitch off the ignition, when the vehicle isnot in accessory mode or when the batteryvoltage drops below 11 volts.
You can use the power point for electricdevices that require up to 150 watts. It ison the rear of the center console.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingAuxiliary Power Points
Protected ComponentFuse RatingFuse or RelayNumber
High voltage positive temperature coeffi-cient heater (hybrid electric vehicle).
Traction battery coolant proportional valve(hybrid electric vehicle).10A98
Not used (spare).50A103
Not used (spare).50A104
Not used (spare).40A105
Not used (spare).40A106
Not used (spare).40A107
Not used (spare).20A108
Passenger door module.30A109
Body control module voltage qualitymonitor feed.30A111
Not used (spare).20A112
Not used (spare).50A114
Amplifier.20A115
Not used (spare).5A116
Second row heated seats.30A118
Port fuel injectors.15A120
Rain sensor.5A124
USB smart charger 1.5A125
Amplifier.20A127
Not used (spare).15A128
Power folding seat module.40A131
Heated wiper park.15A133
Family entertainment system.10A134
Not used (spare).20A136
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingFuses
Protected ComponentFuse RatingFuse or RelayNumber
USB smart charger 2.5A139
Traffic cam.5A142
Battery electronic control module.15A146
Left-hand headlamp module.30A148
Right-hand headlamp module.30A149
Not used (spare).40A150
Transmission control module (hybridelectric vehicle).25A155
DC/DC converter (hybrid electric vehicle).15A159
Not used (spare).10A160
Low voltage service disconnect.20A168
Coolant pump (hybrid electric vehicle).10A169
Traction battery coolant pump (hybridelectric vehicle).10A170
Pedestrian sounder (hybrid electricvehicle).
Not used (spare).10A177
Note: Spare fuse amperage may vary.
Passenger Compartment FusePanel
The fuse panel is under the instrumentpanel to the left of the steering column.
Note:It may be easier to access the fusepanel if you remove the finish trim piece.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingFuses
ActionConditionMessage
No action required. Theprocess may take up tothree minutes.
Update of channelprogramming in progress.Updating…
Contact SiriusXM at 1-888-539-7474 to resolvesubscription issues.
Your satellite service is nolonger available.Questions? Call
1-888-539-7474
Use the channel guide toturn off the Lock or Skipfunction on that station.
All the channels in theselected category are eitherskipped or locked.
None found
Check Channel Guide
No action required.SiriusXM has updated thechannels available for yourvehicle.
Subscription Updated
USB PORT
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
USB A
USB C
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingAudio SystemE201595 E301114
The USB port allows you to plug in mediaplaying devices, memory sticks and chargedevices.
Note:We recommend using only USB-IFcertified cables and adapters. Non-certifiedcables and adapters may not work.
Locating the USB Ports
The USB ports may be in the followinglocations:
•Inside the media bin.
•Inside the center console.
•On the lower instrument panel.
Note:The number and type of USB portsmay vary depending on your vehicle.
Note:Not all USB ports in your vehicle havedata transfer capabilities. See AuxiliaryPower Points (page 164).
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingAudio System
Automatic crash notificationsystem off.
Cell phone network signalstrength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle locationsharing on.
Wireless charger active.
Feature Bar
Select to use the radio, a USB, amedia player or a Bluetooth®device. See Entertainment(page 435).
Select to adjust climate settingsSee Climate (page 445).
Select to make calls and accessthe phonebook on your cellphone. See Phone (page 447).
Select to use the navigationsystem. See Navigation (page449).
Select to search for and usecompatible apps on your iOS orAndroid device. See Apps (page455).
Select to adjust system settings.See Settings (page 458).
Cleaning the Touchscreen
See Cleaning the Interior (page 342).
Updating the System
Updating the System Using a USB Drive
Downloading an Update
1.Go to the SYNC update page on thelocal Ford website.
2.Download the update.
Note:The website notifies you if an updateis available.
3.Insert a USB drive into your computer.
Note:The USB drive needs to be empty andmeet the minimum requirements detailedon the website.
4.Follow the instructions provided todownload the update to the USB drive.
Installing an Update
Note:You can use the system when aninstallation is in progress.
1.Disconnect all other USB devices fromthe USB ports.
2.Connect the USB drive with the updateto a USB port.
Note:Installation starts automaticallywithin 10 minutes.
Updating the System Using a Wi-FiNetwork Connection
Connecting to a Wi-Fi Network
Select the settings option on thefeature bar.
1.Select Automatic Updates.
2.Select System Wi-Fi.
3.Switch System Wi-Fi on.
4.Select Available Wi-Fi Networks.
5.Select an available Wi-Fi network.
Note:Enter the network password toconnect to a secure network.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingSYNC™ 3 E263583 E100027 E283811 E280315 E280315