
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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GENERAL INFORMATION
The recommended tire inflation pressuresare found on the Tire Label which islocated on the B-pillar or the edge of thedriver door. This information can also befound on the Safety ComplianceCertification Label, affixed to either thedoor hinge pillar, door-latch post, or thedoor edge that meets the door-latch post,next to the driver’s seating position.
We strongly recommend maintaining thesetire pressures at all times. Failure to followthe tire pressure recommendations cancause uneven treadwear patterns, reducedfuel economy, and adversely affect theway your vehicle handles.
Note:Check and set the tire pressure at theambient temperature in which you areintending to drive your vehicle and when thetires are cold.
Note:Check your tire pressures at leastonce per month.
If your vehicle has a spare tire, set thepressure to the highest value given for yourvehicle and tire size combination.
Use only approved wheels and tire sizes;using other sizes could damage yourvehicle.
If you change the diameter of the factoryinstalled tires, the speedometer coulddisplay the incorrect speed. This couldeffect the functionality of the 4WD system(if equipped). Take your vehicle to anauthorized dealer and have the enginemanagement system reprogrammed.
If you intend to change the size of thefactory installed tires, check the suitabilitywith an authorized dealer.
Additional information related to thefunctionality and maintenance of your tirescan be found in the Wheels and Tiresection. See Tire Care (page 349).
Self-Sealing Tires (If Equipped)
Self-Sealing tires are a special type of tirethat have a material on the inside of thetire that can seal punctures up to 0.2 in(6 mm) in diameter in the tread area. Thismaterial does not protect from damage orpunctures in the sidewall of the tire.Self-sealing tires can be identified by thetire manufacturer with a special mark.
If your TPMS warning light comes on,inspect your tires for damage and re-inflateyour tires to the pressure indicated on thetire placard. See Tire PressureMonitoring System (page 364). If yourtires are damaged or continue to lose air,take your vehicle to the nearest authorizeddealer to have your tires inspected andrepaired/replaced as necessary.
Note:Replace self-sealing tires withself-sealing tires to maintain thefunctionality provided.
Note:Do not drive on a deflatedself-sealing tire. This damages the tirebeyond repair.
Notice to utility vehicle and truckowners
WARNING: Vehicles with a highercenter of gravity (utility and four-wheeldrive vehicles) handle differently thanvehicles with a lower center of gravity(passenger cars). Avoid sharp turns,excessive speed and abrupt steering inthese vehicles. Failure to drive cautiouslyincreases the risk of losing control of yourvehicle, vehicle rollover, personal injuryand death.
WARNING: In a rollover crash, anunbelted person is significantly morelikely to die than a person wearing aseatbelt.
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Utility vehicles and trucks handledifferently than passenger cars in thevarious driving conditions that areencountered on streets, highways andoff-road. Utility vehicles and trucks are notdesigned for cornering at speeds as highas passenger cars any more than low-slungsports cars are designed to performsatisfactorily under off-road conditions.
Study your owner's manual and anysupplements for specific information aboutequipment features, instructions for safedriving and additional precautions toreduce the risk of an accident or seriousinjury.
Four-Wheel Drive system (ifequipped)
WARNING: Do not becomeoverconfident in the ability of four-wheeldrive vehicles. Although a four-wheeldrive vehicle may accelerate better thana two-wheel drive vehicle in low tractionsituations, it won't stop any faster thantwo-wheel drive vehicles. Always driveat a safe speed.
A vehicle equipped with Four-Wheel Drivehas the ability to use all four wheels topower itself. This increases traction whichmay enable you to safely drive over terrainand road conditions that a conventionaltwo-wheel drive vehicle cannot. Power issupplied to all four wheels through atransfer case. Four-wheel drive vehiclesallow you to select different modes asnecessary. You can find more informationon transfer case operation, drive modeselection, and transfer case maintenancein this manual. See Four-Wheel Drive(page 203). You should become thoroughlyfamiliar with this information before youoperate your vehicle.
We recommend installing the temporaryspare wheel and tire on the front axle whenpossible. This could provide limited 4WDtraction.
Four-wheel drive: Never use a spare tire ofa different size than the one provided withyour vehicle. This could cause thefour-wheel drive system to default torear-wheel drive.
How your vehicle differs fromother vehicles
Sport utility vehicles and trucks can differfrom some other vehicles in a fewnoticeable ways. Your vehicle may be:
•Higher - to allow higher load carryingcapacity and to allow it to travel overrough terrain without getting hung upor damaging underbody components.
•Shorter - to give it the capability toapproach inclines and drive over thecrest of a hill without getting hung upor damaging underbody components.All other things held equal, a shorterwheelbase may make your vehiclequicker to respond to steering inputsthan a vehicle with a longer wheelbase.
•Narrower - to provide greatermaneuverability in tight spaces,particularly in off-road use.
As a result of the above dimensionaldifferences, sport utility vehicles and trucksoften have a higher center of gravity and agreater difference in center of gravitybetween the loaded and unloadedcondition. These differences that makeyour vehicle so versatile also make ithandle differently than an ordinarypassenger car.
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TIRE CARE
Information About UniformTire Quality Grading
Tire Quality Grades apply to newpneumatic passenger car tires.The Quality grades can be foundwhere applicable on the tiresidewall between tread shoulderand maximum section width. Forexample: Treadwear 200Traction AA Temperature A.
These Tire Quality Grades aredetermined by standards that theUnited States Department ofTransportation has set.
Tire Quality Grades apply to newpneumatic passenger car tires.They do not apply to deep tread,winter-type snow tires,space-saver or temporary usespare tires, light truck or LT typetires, tires with nominal rimdiameters of 10 to 12 inches orlimited production tires as definedin Title 49 Code of FederalRegulations Part 575.104 (c)(2).
U.S. Department ofTransportation Tire qualitygrades: The U.S. Department ofTransportation requires us to giveyou the following informationabout tire grades exactly as thegovernment has written it.
Treadwear
The treadwear grade is acomparative rating based on thewear rate of the tire when testedunder controlled conditions on aspecified government test course.For example, a tire graded 150would wear 1½ times as well onthe government course as a tiregraded 100. The relativeperformance of tires dependsupon the actual conditions of theiruse, however, and may depart
significantly from the norm due tovariations in driving habits, servicepractices, and differences in roadcharacteristics and climate.
Traction AA A B C
WARNING: The tractiongrade assigned to this tire isbased on straight-ahead brakingtraction tests, and does notinclude acceleration, cornering,hydroplaning or peak tractioncharacteristics.
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C.80: Indicates the aspect ratiowhich gives the tire's ratio ofheight to width. Numbers of 70 orlower indicate a short sidewall.
D.D: Indicates a diagonal type tire.
R: Indicates a radial type tire.
E.16: Indicates the wheel or rimdiameter in inches. If you changeyour wheel size, you will have topurchase new tires to match thenew wheel diameter.
Recommended Tire Pressuresand Inflating Your Tires
Safe operation of your vehiclerequires that your tires areproperly inflated. Remember thata tire can lose up to half of its airpressure without appearing flat.
Every day before you drive, checkyour tires. If one looks lower thanthe others, use a tire gauge tocheck the pressure of all tires andadjust if required.
At least once a month and beforelong trips, inspect each tire andcheck the tire pressure with a tiregauge (including spare, ifequipped). Inflate all tires to theinflation pressure recommendedby the manufacturer.
WARNING: Under-inflationis the most common cause oftire failures and may result insevere tire cracking, treadseparation or blowout, withunexpected loss of vehicle
control and increased risk ofinjury. Under-inflation increasessidewall flexing and rollingresistance, resulting in heatbuildup and internal damage tothe tire. It also may result inunnecessary tire stress, irregularwear, loss of vehicle control andaccidents. A tire can lose up tohalf of its air pressure and notappear to be flat!
You are strongly urged to buy areliable tire pressure gauge, asautomatic service station gaugesmay be inaccurate. Werecommend the use of a digital ordial-type tire pressure gaugerather than a stick-type tirepressure gauge. Use therecommended cold inflationpressure for optimum tireperformance and wear.Under-inflation or over-inflationmay cause uneven treadwearpatterns.
Always inflate your tires to therecommended inflation pressureeven if it is less than the maximuminflation pressure informationfound on the tire. You will find aTire Label containing themanufactures recommended tireinflation pressure by the tire sizeand other important informationlocated on the B-Pillar or the edgeof the driver’s door).
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The recommended tire inflationpressure is also found on theSafety Compliance CertificationLabel (affixed to either the doorhinge pillar, door-latch post, or thedoor edge that meets thedoor-latch on the B-pillar, or onthe edge of the driver’s door.
Failure to follow the tire pressurerecommendations can causeuneven treadwear patterns andadversely affect the way yourvehicle handles.
Inspecting Your Tires andWheel Valve Stems
Periodically inspect the tire treadsfor uneven or excessive wear andremove objects such as stones,nails or glass that may be wedged
in the tread grooves. Check the tireand valve stems for holes, cracks,or cuts that may permit airleakage and repair or replace thetire and replace the valve stem.Inspect the tire sidewalls forcracking, cuts, bruises and othersigns of damage or excessivewear. If internal damage to the tireis suspected, have the tiredismounted and inspected in caseit needs to be repaired or replaced.For your safety, tires that aredamaged or show signs ofexcessive wear should not be usedbecause they are more likely toblow out or fail.
Improper or inadequate vehiclemaintenance can cause tires towear abnormally. Inspect all yourtires, including the spare,frequently, and replace them ifone or more of the followingconditions exist:
Tire Wear
When the tread is worn down toone sixteenth of an inch (2 mm),tires must be replaced to helpprevent your vehicle from skiddingand hydroplaning. Built-intreadwear indicators, or wear bars,which look like narrow strips ofsmooth rubber across the treadwill appear on the tire when thetread is worn down to onesixteenth of an inch (2 mm).
When the tire tread wears downto the same height as these wearbars, the tire is worn out and mustbe replaced.
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Damage
Periodically inspect the tire treadsand sidewalls for damage (suchas bulges in the tread or sidewalls,cracks in the tread groove andseparation in the tread orsidewall). If damage is observedor suspected, have the tireinspected by a tire professional.Tires can be damaged duringoff-road use, so inspection afteroff-road use is alsorecommended.
Age
WARNING: Tires degradeover time depending on manyfactors such as weather, storageconditions, and conditions of use(load, speed, inflation pressure)the tires experience throughouttheir lives.In general, tires should bereplaced after six yearsregardless of tread wear.However, heat caused by hotclimates or frequent high loadingconditions can accelerate theaging process and may requiretires to be replaced morefrequently.
You should replace your sparetire when you replace the roadtires or after six years due toaging even if it has not beenused.
U.S. DOT Tire IdentificationNumber
Both United States and CanadaFederal regulations require tiremanufacturers to placestandardized information on thesidewall of all tires. Thisinformation identifies anddescribes the fundamentalcharacteristics of the tire and alsoprovides a U.S. DOT TireIdentification Number for safetystandard certification and in caseof a recall.
This begins with the letters DOTand indicates that the tire meetsall federal standards. The nexttwo numbers or letters are theplant code designating where itwas manufactured, the next twoare the tire size code and the lastfour numbers represent the weekand year the tire was built. Forexample, the numbers 317 meanthe 31st week of 1997. After 2000,the numbers go to four digits. Forexample, 2501 means the 25thweek of 2001. The numbers inbetween are identification codesused for traceability. Thisinformation is used to contactcustomers if a tire defect requiresa recall.
Tire ReplacementRequirements
Your vehicle is equipped with tiresdesigned to provide a safe rideand handling capability.
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If you feel a sudden vibration orride disturbance while driving, oryou suspect your tire or vehiclehas been damaged, immediatelyreduce your speed. Drive withcaution until you can safely pulloff the road. Stop and inspect thetires for damage. If a tire isunder-inflated or damaged,deflate it, remove wheel andreplace it with your spare tire andwheel. If you cannot detect acause, have the vehicle towed tothe nearest repair facility or tiredealer to have the vehicleinspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb orpothole can cause the front endof your vehicle to become
misaligned or cause damage toyour tires. If your vehicle seems topull to one side when you aredriving, the wheels may be out ofalignment. Have an authorizeddealer check the wheel alignmentperiodically.
Wheel misalignment in the frontor the rear can cause uneven andrapid treadwear of your tires andshould be corrected by anauthorized dealer. Front-wheeldrive vehicles and those with anindependent rear suspension (ifequipped) may require alignmentof all four wheels.
The tires should also be balancedperiodically. An unbalanced tireand wheel assembly may result inirregular tire wear.
Tire Rotation
WARNING: If the tire labelshows different tire pressures forthe front and rear tires and thevehicle has a tire pressuremonitoring system, then youneed to update the settings forthe system sensors. Alwaysperform the system resetprocedure after tire rotation. Ifyou do not reset the system, itmay not provide a low tirepressure warning whennecessary.
Note:If your tires show unevenwear, ask an authorized dealer tocheck for and correct any wheelmisalignment, tire imbalance ormechanical problem involvedbefore tire rotation.
Note:Your vehicle may beequipped with a dissimilar sparewheel and tire assembly. Adissimilar spare wheel and tireassembly is defined as a sparewheel and tire assembly that isdifferent in brand, size orappearance from the road tires andwheels. If you have a dissimilarspare wheel and tire assembly, it isintended for temporary use onlyand should not be used in a tirerotation.
Note:After having your tiresrotated, inflation pressure must bechecked and adjusted to the
vehicle requirements.
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