Zone coverage also decreases whenparking at narrow angles. The sensor onthe left-hand side is mostly obstructed andzone coverage on that side is severelyreduced.
Cross Traffic Alert System Sensors
The sensors are behind the rear bumperon both sides of your vehicle.
Note:Keep the sensors free from snow, iceand large accumulations of dirt.
Note:Do not cover the sensors with bumperstickers, repair compound or other objects.
Note:Blocked sensors could affect systemperformance.
Note:Bike and cargo racks could causefalse alerts due to obstruction of the sensor.We recommend switching the feature offwhen using a bike or cargo rack.
If the sensors are blocked, a message mayappear in the information display whenyou shift into reverse (R).
Cross Traffic Alert SystemLimitations
The system may not correctly operatewhen any of the following occur:
•The sensors are blocked.
•Adjacently parked vehicles or objectsare obstructing the sensors.
•Vehicles approach at speeds less than4 mph (6 km/h) or greater than 37 mph(60 km/h).
•The vehicle speed is greater than 7 mph(12 km/h).
•You reverse out of an angled parkingspace.
Cross Traffic Alert Behavior WhenTrailer is Attached
Note:The system may not correctly operatewhen towing a trailer. For vehicles with anapproved trailer tow module and tow bar,the system turns off when you attach atrailer. For vehicles with an aftermarkettrailer tow module or tow bar, werecommend that you switch the system offwhen you attach a trailer.
Cross traffic alert remains on when youattach a trailer in vehicles that come withblind spot information system with trailertow under the following conditions:
•You connect a trailer.
•The trailer is a bike rack or cargo rackwith a maximum length of 3 ft (1 m).
•You set the trailer length to 3 ft (1 m)in the information display.
See Blind Spot Information System(page 259).
Switching the System On and Off
To switch the system on or off, adjust thesetting. Depending on your vehicle options,the setting could be in the following:
•Information display. See GeneralInformation (page 110).
•Touchscreen. See Settings (page 458).
Note:The system turns on every time youswitch the ignition on. To permanentlyswitch the system off, contact an authorizeddealer.
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UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases whereyou continue to feel that the efforts by Fordof Canada and the authorized dealer toresolve a factory-related vehicle serviceconcern have been unsatisfactory, Ford ofCanada participates in an impartial thirdparty mediation/arbitration programadministered by the Canadian MotorVehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
In the CAMVAP program, impartialthird-party arbitrators conduct hearings atmutually convenient times and places inan informal environment. These impartialarbitrators review the positions of theparties, make decisions and, whenappropriate, render awards to resolvedisputes. CAMVAP decisions are fast, fair,and final as the arbitrator’s award isbinding on both you and Ford of Canada.
CAMVAP services are available in allCanadian territories and provinces. Formore information, without charge orobligation, call your CAMVAP ProvincialAdministrator directly at 1-800-207-0685or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreigncountry, contact the appropriate foreignembassy or consulate. These officials caninform you of local vehicle registrationregulations and where to find unleadedfuel or petrol/gas engines or the propersulfur fuel for diesel engines.
If you cannot find the proper fuelrecommended for your vehicle, contactour Customer Relationship Center.
The use of improper fuels in your vehiclewithout proper conversion may damagethe effectiveness of your emission controlsystem and may cause engine knocking orserious engine damage. Ford MotorCompany or Ford of Canada is notresponsible for any damage caused by useof improper fuel. Using improper fuels mayalso result in difficulty importing yourvehicle back into the United States.
If your vehicle must be serviced while youare traveling or living in Asia-Pacific Region,Sub-Saharan Africa, U.S. Virgin Islandsand/or Puerto Rico, Central America, theCaribbean, and Israel and the Middle East,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact the corresponding Ford CustomerAssistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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