3.Apply the parking brake.
4.Fully open the fuel filler door.
5.Check the fuel tank filler valve for anydebris that may be restricting itsmovement.
6.Remove any debris from the fuel tankfiller valve.
7.Fully insert a fuel pump nozzle or thefuel filler funnel provided with yourvehicle into the fuel filler pipe. SeeFuel Filler Funnel Location (page183). This action should dislodge anydebris that may be preventing the fueltank filler valve from fully closing.
8.Remove the fuel pump nozzle or fuelfiller funnel from the fuel filler pipe.
9.Fully close the fuel filler door.
Note:The message may not immediatelyreset. If the message continues to appearand a warning lamp illuminates, see yourauthorized dealer as soon as possible.
REFUELING - HYBRID
ELECTRIC VEHICLE (HEV)
WARNING: When refueling alwaysshut the engine off and never allowsparks or open flames near the fuel tankfiller valve. Never smoke or use a cellphone while refueling. Fuel vapor isextremely hazardous under certainconditions. Avoid inhaling excess fumes.
WARNING: The fuel system maybe under pressure. If you hear a hissingsound near the fuel filler inlet, do notrefuel until the sound stops. Otherwise,fuel may spray out, which could causeserious personal injury.
WARNING: Do not pry open thefuel tank filler valve. This could damagethe fuel system. Failure to follow thisinstruction could result in fire, personalinjury or death.
WARNING: Do not remove the fuelpump nozzle from its fully insertedposition when refueling.
WARNING: Stop refueling whenthe fuel pump nozzle automaticallyshuts off for the first time. Failure tofollow this will fill the expansion spacein the fuel tank and could lead to fueloverflowing.
WARNING: Do not overfill the fueltank. The pressure in an overfilled tankmay cause leakage and lead to fuel sprayand fire.
WARNING: Wait at least fiveseconds before removing the fuel pumpnozzle to allow any residual fuel to draininto the fuel tank.
WARNING: Read and follow all theinstructions on the pump island.
1.When you stop your vehicle, shift intopark (P) and switch the ignition off.
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2.Press the button on the left side of theinstrument panel next to the headlampswitch to open the fuel filler door. Thefuel filler door can take up to 15seconds to open before you can inserta fuel filler nozzle.
3.Insert the fuel pump nozzle up to thefirst notch on the nozzle A. Keep itresting on the cover of the fuel tankfiller pipe opening.
4.Hold the fuel pump nozzle in positionB when refueling. Holding the fuelpump nozzle in position A can affectthe flow of fuel and shut off the fuelpump nozzle before the fuel tank is full.
5.Operate the fuel pump nozzle withinthe area shown.
6.When the pump shuts off, wait 5seconds, then slowly lift and removethe nozzle.
7.Fully close the fuel filler door.
Note:To close the fuel filler door, press thecenter rear edge of the fuel filler door andthen release.
Complete the refueling process within 20minutes. If 20 minutes elapses, press thebutton on the left side of the instrumentpanel again. Fuel pump nozzle automaticshut off could occur if you do not press thebutton on the left side instrument panel.
System Warnings
If the fuel filler door fails to open, aninformation message appears in theinformation display.
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ActionMessage
Your vehicle has a sealedfuel system that may beunder pressure. This inform-ation message appearswhile the fuel system isdepressurizing with the fuelfiller door closed. Wait forthe fuel system to depres-surize and for the fuel fillerdoor to unlatch.
Pleasewait forfuel doorto open
This information messageappears when the fuelsystem depressurizes andthe fuel filler door opens.Fully open the fuel filler doorto refuel and fully close thefuel filler door whenrefueling is complete.
Fuel DoorOpen
Your vehicle has a sealedfuel system that requires thefuel filler door to be fullyclosed after refueling. Thiswarning message appearswhen the fuel filler door isajar. Please fully close thefuel filler door to avoid a"Check Engine" Light.
Fuel doorajar Closefully toavoid""CheckEngine""light
ActionMessage
If you see this message anda "Check Engine" lamp illu-minates, please fully closethe fuel filler door. The"Check Engine" Light shouldclear within five seconds. Ifthe "Check Engine" lightpersists, please see yourdealer.
A warning message appearsin the information displaywhen the fuel system failsto depressurize or the fuelfiller door fails to open. Youmay have to use the fuelfiller door manual overridelever.
RefuelError SeeManual
If the Refuel Error information messageappears, do the following:
1.Check the fuel filler door for anythingthat may be obstructing its movement,for example ice or snow.
2.Remove any obstruction from the fuelfiller door.
3.Press the button on the left side of theinstrument panel to open the fuel fillerdoor.
4.If the fuel filler door fails to open andthe Refuel Error message remains inthe information display, use the fuelfiller door manual override lever.
Fuel Filler Door Manual OverrideLever
WARNING: The fuel system maybe under pressure. If you hear a hissingsound near the fuel filler inlet, do notrefuel until the sound stops. Otherwise,fuel may spray out, which could causeserious personal injury.
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EMISSION LAW
WARNING: Do not remove or alterthe original equipment floor covering orinsulation between it and the metal floorof the vehicle. The floor covering andinsulation protect occupants of thevehicle from the engine and exhaustsystem heat and noise. On vehicles withno original equipment floor coveringinsulation, do not carry passengers in amanner that permits prolonged skincontact with the metal floor. Failure tofollow these instructions may result infire or personal injury.
U.S. federal laws and certain state lawsprohibit removing or rendering inoperativeemission control system components.Similar federal or provincial laws mayapply in Canada. We do not approve of anyvehicle modification without firstdetermining applicable laws.
Tampering with emissionscontrol systems includingrelated sensors or the DieselExhaust Fluid system can result in reducedengine power and the illumination of theservice engine soon light.
Tampering With a Noise ControlSystem
Federal laws prohibit the following acts:
•Removal or rendering inoperative byany person other than for purposes ofmaintenance.
•Repair or replacement of any device orelement of the design incorporated intoa new vehicle for the purpose of noisecontrol prior to its sale or delivery tothe ultimate purchaser or while it is inuse.
•The use of the vehicle after any personremoves or renders inoperative anydevice or element of the design.
The U.S. Environmental Protection Agencymay presume to constitute tampering asfollows:
•Removal of hood blanket, fender apronabsorbers, fender apron barriers,underbody noise shields or acousticallyabsorptive material.
•Tampering or rendering inoperative theengine speed governor, to allow enginespeed to exceed manufacturerspecifications.
If the engine does not start, runs rough,experiences a decrease in engineperformance, experiences excess fuelconsumption or produces excessiveexhaust smoke, check for the following:
•A plugged or disconnected air inletsystem hose.
•A plugged engine air filter element.
•Water in the fuel filter and waterseparator.
•A clogged fuel filter.
•Contaminated fuel.
•Air in the fuel system, due to looseconnections.
•An open or pinched sensor hose.
•Incorrect engine oil level.
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•Incorrect fuel for climatic conditions.
•Incorrect engine oil viscosity forclimactic conditions.
Note:Some vehicles have a lifetime fuelfilter that is integrated with the fuel tank.Regular maintenance or replacement is notneeded.
Note:If these checks do not help youcorrect the concern, have your vehiclechecked as soon as possible.
Noise Emissions Warranty,Prohibited Tampering Acts andMaintenance
On January 1, 1978, Federal regulationbecame effective governing the noiseemission on trucks over 10,000 lb(4,536 kg) Gross Vehicle Weight Rating(GVWR). The preceding statementsconcerning prohibited tampering acts andmaintenance, and the noise warrantyfound in the Warranty Guide, areapplicable to complete chassis cabs over10,000 lb (4,536 kg) GVWR.
CATALYTIC CONVERTER
WARNING: Do not park, idle ordrive your vehicle on dry grass or otherdry ground cover. The emission systemheats up the engine compartment andexhaust system, creating the risk of fire.
WARNING: The normal operatingtemperature of the exhaust system isvery high. Never work around or attemptto repair any part of the exhaust systemuntil it has cooled. Use special care whenworking around the catalytic converter.The catalytic converter heats up to a veryhigh temperature after only a shortperiod of engine operation and stays hotafter the engine is switched off.
WARNING: Exhaust leaks mayresult in entry of harmful and potentiallylethal fumes into the passengercompartment. If you smell exhaustfumes inside your vehicle, have yourvehicle inspected immediately. Do notdrive if you smell exhaust fumes.
Your vehicle has various emission controlcomponents and a catalytic converter thatenables it to comply with applicableexhaust emission standards.
To make sure that the catalytic converterand other emission control componentscontinue to work properly:
•Do not crank the engine for more than10 seconds at a time.
•Do not run the engine with a spark pluglead disconnected.
•Do not push-start or tow-start yourvehicle. Use booster cables. See JumpStarting the Vehicle (page 293).
•Use only the specified fuel listed.
•Do not switch the ignition off when yourvehicle is moving.
•Avoid running out of fuel.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
Note:Resulting component damage maynot be covered by the vehicle Warranty.
The scheduled maintenance items listedin scheduled maintenance information areessential to the life and performance ofyour vehicle and to its emissions system.
If you use anything other than Ford,Motorcraft or Ford-authorized parts formaintenance replacements or for serviceof components affecting emission control,such non-Ford parts should be equivalentto genuine Ford Motor Company parts inperformance and durability.
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Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damagedexhaust system may allow exhaust toenter the vehicle. Have a damaged orimproperly operating exhaust systeminspected and repaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehiclesare not permitted to intentionally removean emission control device or prevent itfrom working. Information about yourvehicle’s emission system is on the VehicleEmission Control Information Decallocated on or near the engine. This decalalso lists engine displacement.
Please consult your warranty informationfor complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as theon-board diagnostics system (OBD-II) thatmonitors the engine’s emission controlsystem. The system protects theenvironment by making sure that yourvehicle continues to meet governmentemission standards. The OBD-II systemalso assists a service technician in properlyservicing your vehicle.
When the service engine soonindicator illuminates, the OBD-IIsystem has detected amalfunction. Temporary malfunctions maycause the service engine soon indicator toilluminate. Examples are:
1.Your vehicle has run out of fuel—theengine may misfire or run poorly.
2.Poor fuel quality or water in thefuel—the engine may misfire or runpoorly.
3.The fuel fill inlet may not have closedproperly. See Refueling (page 185).
4.Driving through deep water—theelectrical system may be wet.
You can correct these temporarymalfunctions by filling the fuel tank withgood quality fuel, properly closing the fuelfill inlet or letting the electrical system dryout. After three driving cycles without theseor any other temporary malfunctionspresent, the service engine soon indicatorshould stay off the next time you start theengine. A driving cycle consists of a coldengine startup followed by mixed city andhighway driving. No additional vehicleservice is required.
If the service engine soon indicator remainson, have your vehicle serviced at the firstavailable opportunity. Although somemalfunctions detected by the OBD-II maynot have symptoms that are apparent,continued driving with the service enginesoon indicator on can result in increasedemissions, lower fuel economy, reducedengine and transmission smoothness andlead to more costly repairs.
Readiness for Inspection andMaintenance (I/M) Testing
Some state and provincial and localgovernments may haveInspection/Maintenance (I/M) programsto inspect the emission control equipmenton your vehicle. Failure to pass thisinspection could prevent you from gettinga vehicle registration.
If the service engine soonindicator is on or the bulb doesnot work, your vehicle may needservice. See On-Board Diagnostics.
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GENERAL INFORMATION -
HYBRID ELECTRIC VEHICLE
(HEV)
WARNING: This battery packshould only be serviced by an authorizedelectric vehicle technician. Improperhandling can result in personal injury ordeath.
WARNING: Apply the parkingbrake, shift into park (P), switch theignition off and remove the key beforeyou open the hood or have any serviceor repair work completed. If you do notswitch the ignition off, the engine couldrestart at any time. Failure to follow thisinstruction could result in personal injuryor death.
WARNING: Do not touch theelectronic ignition system parts after youhave switched the ignition on or whenthe engine is running. The systemoperates at high voltage. Failure tofollow this instruction could result inserious personal injury or death.
WARNING: Keep your hands andclothing clear of the engine cooling fan.
Your vehicle consists of varioushigh-voltage components and wiring. Allof the high-voltage power flows throughspecific wiring assemblies labeled as suchor covered with a solid orange convolute,or orange striped tape, or both. Do notcome in contact with these components.
The high-voltage battery system is ahigh-voltage, lithium-ion battery system.The pack is located underneath the vehicle.The high voltage battery system uses anadvanced active liquid heating and coolingsystem to regulate high voltage batterytemperature and help maximize the life ofthe high voltage battery.
Note:The high-voltage battery does notrequire regular service maintenance.
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AUTOMATIC TRANSMISSION
WARNING: Apply the parking brakeand make sure your vehicle is in park (P).Power the vehicle off and remove thekeys or remote control whenever youleave your vehicle. Failure to follow thisinstruction could result in personal injuryor death.
WARNING: Do not apply the brakepedal and accelerator pedalsimultaneously. Applying both pedalssimultaneously for more than a fewseconds limits vehicle performance,which may result in difficulty maintainingspeed in traffic and could lead to seriousinjury.
Note:You may not be able to shift out ofpark (P) unless the intelligent access key isinside your vehicle.
Automatic Transmission PositionIndicators
The instrument cluster displays the currentposition.
Note:The position may illuminate on thetransmission selector.
Understanding Your TransmissionSelector Positions
Your vehicle has an electronic transmissionshifter. The transmission selector is on thecenter console.
Park.P
Reverse.R
Neutral.N
Drive.D
Manual.M
Low.L
The instrument cluster displays the currentgear.
Note:Your vehicle may come with low (L)or manual (M) in the center of the selectordepending on trim level.
Park (P)
With the transmission in park (P), yourvehicle locks the transmission andprevents the wheels from turning. Alwayscome to a complete stop before puttingyour vehicle into and out of park (P).
When you switch the ignition off, yourvehicle shifts into park (P). If you switchthe ignition off while your vehicle is moving,the transmission first shifts into neutral (N)until it reaches a speed less than 3 mph(5 km/h) and then shifts into park (P).
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