
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. This programis eligible within Canada or the continentalUnited States.
The service is available 24 hours a day,seven days a week.
This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle. Canadian roadsidecoverage and benefits may differ from theU.S. coverage.
If you require more information, please callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
HAZARD FLASHERS
Note:The hazard flashers operate whenthe ignition is in any position, or if the key isnot in the ignition. If used when the vehicleis not running, the battery loses charge. Asa result, there may be insufficient power torestart your vehicle.
The flasher control is on theinstrument panel. Use yourhazard flashers when yourvehicle is creating a safety hazard for othermotorists.
•Press the flasher control and all frontand rear direction indicators flash.
•Press the button again to switch themoff.
FUEL SHUTOFF
WARNING: If your vehicle has beeninvolved in a crash, have the fuel systemchecked. Failure to follow this instructioncould result in fire, personal injury ordeath.
Note:When you try to restart your vehicleafter a fuel shutoff, the vehicle makes surethat various systems are safe to restart.Once the vehicle determines the systemsare safe, then the vehicle allows you torestart.
Note:In the event that your vehicle doesnot restart after your third attempt, contacta qualified technician.
The fuel pump shutoff stops the flow offuel to the engine in the event of amoderate to severe crash. Not everyimpact causes a shutoff.
Should your vehicle shut off after a crash,you may restart your vehicle.
If your vehicle has a key system:
1.Switch off the ignition.
2.Switch to start position.
3.Switch off the ignition.
4.Switch on the ignition to re-enable thefuel pump.
5.If the vehicle does not start, repeatsteps 1 through 4.
If your vehicle has a push button startsystem:
1.Press START/STOP to switch off yourvehicle.
2.Press the brake pedal andSTART/STOP to switch on yourvehicle.
3.Remove your foot from the brake pedaland press START/STOP to switch offyour vehicle.
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4.You can attempt to start the vehicleby pressing the brake pedal andSTART/STOP, or press START/STOPwithout pressing the brake pedal.
5.If the vehicle does not start, repeatsteps 1 through 4.
JUMP STARTING THE VEHICLE
WARNING: Batteries normallyproduce explosive gases which cancause personal injury. Therefore, do notallow flames, sparks or lightedsubstances to come near the battery.When working near the battery, alwaysshield your face and protect your eyes.Always provide correct ventilation.
WARNING: Keep batteries out ofreach of children. Batteries containsulfuric acid. Avoid contact with skin,eyes or clothing. Shield your eyes whenworking near the battery to protectagainst possible splashing of acidsolution. In case of acid contact with skinor eyes, flush immediately with water fora minimum of 15 minutes and get promptmedical attention. If acid is swallowed,call a physician immediately.
WARNING: Use only adequatelysized cables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start yourautomatic transmission vehicle.
Note:Attempting to push-start a vehiclewith an automatic transmission may causetransmission damage.
Note:Use only a 12-volt supply to start yourvehicle.
Note:Do not disconnect the battery of thedisabled vehicle as this could damage thevehicle electrical system.
Park the booster vehicle close to the hoodof the disabled vehicle, making sure thetwo vehicles do not touch.
Locating the Jump StartingConnection Points
1.Open the hood. See Opening andClosing the Hood (page 315).
2.Remove the access cover.
3.Remove the red protective cover fromthe positive lead jump connectionpoint.
4.Locate the negative jump connectionpoint on the rear mounting bolt for thecross brace, as shown.
Connecting the Jumper Cables
WARNING: If the engine is runningwhile the hood is open, stay clear ofmoving engine components. Failure tofollow this warning could result in seriouspersonal injury or death.
WARNING: Do not connect thenegative jumper cable to any other partof your vehicle. Use the ground point.
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Note:In the illustration, the bottom vehiclerepresents the booster vehicle.
1.Connect the positive (+) jumper cableto the positive (+) terminal of thedischarged battery.
2.Connect the other end of the positive(+) cable to the positive (+) terminalof the booster vehicle battery.
3.Connect the negative (-) cable to thenegative (-) terminal of the boostervehicle battery.
4.Make the final connection of thenegative (-) cable to an exposed metalpart of the stalled vehicle's engine,away from the battery and the fuelinjection system, or connect thenegative (-) cable to a groundconnection point if available.
Jump Starting
Note:If you are using a hybrid vehicle asthe booster vehicle, you do not need to revthe engine.
1.Start the engine of the booster vehicleand rev the engine moderately, or pressthe accelerator gently to keep yourengine speed between 2000 and 3000RPM, as shown in your tachometer.
2.Start the engine of the disabled vehicle.
3.Once the disabled vehicle has beenstarted, run both vehicle engines for anadditional three minutes beforedisconnecting the jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverseorder that they were connected.
1.Remove the negative (-) jumper cablefrom the disabled vehicle.
2.Remove the jumper cable on thenegative (-) terminal of the boostervehicle battery.
3.Remove the jumper cable from thepositive (+) terminal of the boostervehicle battery.
4.Remove the jumper cable from thepositive (+) terminal of the disabledvehicle battery.
5.Allow the engine to idle for at least oneminute.
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UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases whereyou continue to feel that the efforts by Fordof Canada and the authorized dealer toresolve a factory-related vehicle serviceconcern have been unsatisfactory, Ford ofCanada participates in an impartial thirdparty mediation/arbitration programadministered by the Canadian MotorVehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
In the CAMVAP program, impartialthird-party arbitrators conduct hearings atmutually convenient times and places inan informal environment. These impartialarbitrators review the positions of theparties, make decisions and, whenappropriate, render awards to resolvedisputes. CAMVAP decisions are fast, fair,and final as the arbitrator’s award isbinding on both you and Ford of Canada.
CAMVAP services are available in allCanadian territories and provinces. Formore information, without charge orobligation, call your CAMVAP ProvincialAdministrator directly at 1-800-207-0685or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreigncountry, contact the appropriate foreignembassy or consulate. These officials caninform you of local vehicle registrationregulations and where to find unleadedfuel or petrol/gas engines or the propersulfur fuel for diesel engines.
If you cannot find the proper fuelrecommended for your vehicle, contactour Customer Relationship Center.
The use of improper fuels in your vehiclewithout proper conversion may damagethe effectiveness of your emission controlsystem and may cause engine knocking orserious engine damage. Ford MotorCompany or Ford of Canada is notresponsible for any damage caused by useof improper fuel. Using improper fuels mayalso result in difficulty importing yourvehicle back into the United States.
If your vehicle must be serviced while youare traveling or living in Asia-Pacific Region,Sub-Saharan Africa, U.S. Virgin Islandsand/or Puerto Rico, Central America, theCaribbean, and Israel and the Middle East,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact the corresponding Ford CustomerAssistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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FUSE SPECIFICATION CHART
Engine Compartment Fuse Box
WARNING: Always disconnect thebattery before servicing high currentfuses.
WARNING: To reduce risk ofelectrical shock, always replace thecover to the power distribution boxbefore reconnecting the battery orrefilling fluid reservoirs.
The engine compartment fuse box is underthe driver side leaf screen in the enginecompartment. It has high-current fusesthat protect your vehicle's main electricalsystems from overloads.
If you disconnect and reconnect thebattery, you need to reset some features.See Changing the 12V Battery (page 329).
Note: Replace fuses with the same typeand rating. See Changing a Fuse (page313).
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Protected ComponentFuse RatingFuse or RelayNumber
Body control module - battery power infeed 1.40A1
Power outlet main console bin.20A2
Body control module - battery power infeed 2.40A3
Fuel pump.30A4
Powertrain control module keep alivepower.5A5
Powertrain control module power.20A6
Canister vent solenoid.20A7Evaporative leak control module.Exhaust gas heat recovery (hybrid electricvehicle).Tank pressure control valve (hybrid electricvehicle).Refueling valve (plug-in hybrid electricvehicle).Vapor blocking valve.Universal exhaust gas oxygen 11.Universal exhaust gas oxygen 21.Catalyst monitor sensor 12.Catalyst monitor sensor 22.Canister purge valve.
Cooling fan relay coil.20A8Battery interrupt box.Transmission oil pump.Auxiliary coolant pump.Fuel flap door (hybrid electric vehicle).Engine coolant bypass valve.Active grille shutters.
Ignition coils.20A9
Front blower motor relay.40A13
Transmission oil pump.15A14A/C compressor variable clutch.Auxiliary pumps (hybrid electric vehicle).
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GENERAL INFORMATION
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resalevalue. There is a large network ofauthorized dealers that are there to helpyou with their professional servicingexpertise. We believe that their speciallytrained technicians are best qualified toservice your vehicle properly and expertly.They are supported by a wide range ofhighly specialized tools developedspecifically for servicing your vehicle.
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out whichparts and services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. Motorcraft® parts aredesigned and built to provide the bestperformance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with theengine running in an enclosed space,unless you are sure you have enoughventilation.
•Keep all open flames and other burningmaterial (such as cigarettes) awayfrom the battery and all fuel relatedparts.
Working with the Engine Off
1.Set the parking brake and shift thetransmission to park (P).
2.Switch off the engine.
3.Block the wheels.
Working with the Engine On
WARNING: To reduce the risk ofvehicle damage and personal burninjuries, do not start your engine with theair cleaner removed and do not removeit while the engine is running.
1.Set the parking brake and shift thetransmission to park (P).
2.Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood
1.Open the left-hand front door.
2.Fully pull the hood release lever andlet it completely retract.
Note:This action releases the hood latch.
3.Fully pull the hood release lever for asecond time.
Note:This action fully releases the hood.
4.Open the hood.
Note:There is no secondary latch under thehood.
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5.Support the hood with the prop rod.
Closing the Hood
WARNING: Make sure that you fullylatch the hood before driving. Failure tofollow this instruction could result inpersonal injury or death.
1.Remove the prop rod from the catchand secure it correctly in the clip.
2.Lower the hood and allow it to dropunder its own weight for the last10–14 in (25–35 cm).
Note:Make sure that the hood is correctlyclosed.
UNDER HOOD OVERVIEW - 2.3L ECOBOOST™
Battery. See Changing the 12V Battery (page 329).A
Engine oil filler cap. See Engine Oil Check (page 319).B
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