A/C: Touch to switch the air conditioningon or off. Use A/C with recirculated air toimprove cooling performance andefficiency.
Note:In certain conditions, such asmaximum defrost, the air conditioningcompressor may continue to operate eventhough you switch off the air conditioning.
Switching the Climate Control Onand Off
Touch the button.
Switching the Climate ControlledSeats On and Off
Touch the button to cyclethrough the various climatecontrolled seat settings.
Switching Dual Zone Mode On andOff
Touch the button to switch ontemperature control for theright-hand side of the vehicle.
Switching the Heated ExteriorMirrors On and Off
Touch the button.
Switching the Heated WindshieldOn and Off
Touch the button to clear thewindshield of thin ice and fog.The heated windshield turns offafter a short period of time.
Switching the Heated RearWindow On and Off
Touch the button to clear therear window of thin ice and fog.
Switching the Heated Seats Onand Off
Touch the button to cyclethrough the various heatsettings.
Switching the Heated SteeringWheel On and Off
Touch the button.
Switching Maximum AirConditioning On and Off
Touch the button for maximumcooling.
Recirculated air flows through theinstrument panel air vents, air conditioningturns on and the blower motor adjusts tothe highest speed.
Switching Maximum Defrost Onand Off
Touch the button for maximumdefrosting.
Air flows through the windshield air vents,and the blower motor adjusts to thehighest speed.
You can also use this setting to defog andclear the windshield of a thin covering ofice.
Note:To prevent window fogging, youcannot select recirculated air whenmaximum defrost is on.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingSYNC™ 3 E265282 E265280 E266189 E184884 E256621
•Idling: The vehicle is running and in park(P). The engine and/or the high voltagebattery are on.
•Electric Driving: The vehicle is runningand in drive (D) or neutral (N). The highvoltage battery provides power to thewheels.
•Hybrid Driving: The vehicle is runningand in drive (D) or neutral (N). Theengine and the high voltage batteryprovide power to the wheels.
•Regenerative Braking: The vehicle isrunning in drive (D) and is slowingdown. Power captured by theregenerative braking system is sentback to the high voltage battery.
Engine On Due To
The following conditions help to explainwhy the engine is on, and what you can doto allow all electric operation.
•Drive Power: The engine is on due toaccelerator pedal pressure or speedcontrol activation. Reduce pressure onthe accelerator pedal or switch off thespeed control to return to full electricmode.
•High Speed: The engine is on becausethe vehicle speed exceeds the level forfull electric operation. Reduce thespeed to return to electric operation.
•Heater Setting: The engine is onbecause of the heater setting. Reduceor turn off the heater setting to returnto electric operation.
•Neutral Gear: The engine is on becausethe vehicle is in neutral (N). Shift outof neutral gear to return to electricoperation.
•Engine Cold: The engine is on becauseit is cold. The vehicle returns to electricoperation once the engine is sufficientlywarm.
•Battery Charging: The engine is on tocharge the high voltage battery. Thevehicle returns to electric operationonce the battery is charged.
•Low Gear: The engine is on becausethe vehicle is in low gear. Shift out oflow gear to return to electric operation.
•Normal Operation: The engine is on tooptimize vehicle operation. The vehiclereturns to electric operation whenpossible.
•Engine Braking Active: The engine is onto provide increased powertrainbraking. This can occur when you turnon grade assist, when speed control ison or when driving with your foot offthe accelerator pedal. Turning offgrade assist or speed control mayallow the vehicle to return to electricoperation.
•Battery Temperature: The engine is ondue to a high or low high voltagebattery temperature. This is a normaloperating condition. The vehicle returnsto electric operation when possible.
•Drive Mode: The engine is on due to thedrive mode selection. Select anappropriate drive mode for electric onlyoperation.
APPS
The system allows you interact with selectmobile apps while keeping your eyes onthe road. Voice commands, your steeringwheel buttons, or a quick tap on yourtouchscreen give you advanced control ofcompatible mobile apps. You can alsostream your favorite music or podcasts,share your time of arrival with friends, andkeep connected safely.
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SYNC™ 3 TROUBLESHOOTING
Voice Recognition
Possible Cause and ResolutionSymptom
The system does not under-stand what I am saying.–You might not be using supported voice commands.
•See Using Voice Recognition (page 429).
•For a complete list of voice commands, refer to ourwebsite.
–You might be speaking too soon.
•Wait for the voice prompt before you speak.
The system does not under-stand the name of a track orartist.
–Device limitation.Bluetooth® does not support voicecommands.
•Connect your device to a USB port.
•If you have an iOS device, press and hold the voicecontrol button on the steering wheel to use Siri toplay specific tracks.
–You might not be using supported voice commands.
•See Using Voice Recognition (page 429).
•For a complete list of voice commands, refer to ourwebsite.
–You might not be saying the name exactly as it appearson your device.
•Say the name of the track or artist exactly as itappears on your device. Spell out any abbreviationsin the name.
–The name contains special characters, for example *,- or +.
•Rename the files on your device or use the touch-screen to select and play the track.
The system does not under-stand the name of a contactin the phonebook on mydevice and calls the wrongcontact.
–You might not be saying the name exactly as it appearson your device.
•Say the first and last name of the contact exactlyas it appears on your device. Spell out any abbrevi-ations in the name.
–The name contains special characters, for example *,- or +.
•Rename the contact on your device or use thetouchscreen to select and call the contact.
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Possible Cause and ResolutionSymptom
–Incorrect device settings.
•Make sure that your device does not have an auto-install program or active security settings.
•Check that your device is not set only to charge.
–Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recog-nize my device.–Device limitation.
•Do not leave your device in your vehicle during veryhot or very cold weather conditions.
–Cable connection issue.
•Correctly connect the cable to your device and thevehicle USB port.
–Incompatible cable.
•Use the cable recommended by the manufacturerof your device.
The system does not under-stand the name of a track orartist.
–Device limitation.Bluetooth® does not support voicecommands.
•Connect your device to a USB port.
•If you have an iOS device, press and hold the voicecontrol button on the steering wheel to use Siri toplay specific tracks.
I cannot stream audio frommy Bluetooth® device.–Incompatible device.
•Check the compatibility of your device on ourwebsite.
–Device not connected.
•Pair your device. See Phone (page 447).
–Media player not running.
•Start the media player on your device.
The system does not recog-nize the music on my device.–Missing or incorrect audio file metadata, for exampleartist, song title, album or genre.
•Repair the files on your device.
–Corrupt files.
•Repair the files on your device.
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Multi-Point Inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and air conditioninghosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires (including spare) for wear and proper
pressure2Fluid levels1; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer2If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle has an Intelligent Oil-LifeMonitor that determines when you shouldchange the engine oil based on how youuse your vehicle. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owningyour vehicle and reduces environmentalwaste at the same time.
This means you do not have to rememberto change the oil on a mileage-basedschedule. Your vehicle lets you know whenan oil change is due by displaying amessage in the information display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity ofuse.
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At Every Oil Change Interval as Indicated by the Information Display1
Inspect the steering linkage, ball joints, suspension and the tire-rod ends.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness ordrag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine OilCheck (page 319).
Brake Fluid Maintenance1
Change the brake fluid.2Every Three Years
1 Perform this maintenance item every three years. Do not exceed the designated timefor the interval.2 Brake fluid servicing requires special equipment available at your authorized dealer.
Other Maintenance Items1
Replace the cabin air filter.Every 20,000 mi(32,000 km)
Replace the engine air filter.Every 30,000 mi(48,000 km)
Change the engine coolant and motor electronics coolant.2At 200,000 mi(322,000 km)
Replace the spark plugs.Every 100,000 mi(160,000 km)
Inspect the accessory drive belt or belts.3Every 100,000 mi(160,000 km)
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ROLLOVER WARNING
WARNING: Utility vehicles have asignificantly higher rollover rate thanother types of vehicles.
WARNING: Vehicles with a highercenter of gravity (utility and four-wheeldrive vehicles) handle differently thanvehicles with a lower center of gravity(passenger cars). Avoid sharp turns,excessive speed and abrupt steering inthese vehicles. Failure to drive cautiouslyincreases the risk of losing control of yourvehicle, vehicle rollover, personal injuryand death.
WARNING: In a rollover crash, anunbelted person is significantly morelikely to die than a person wearing aseatbelt.
WARNING: Do not becomeoverconfident in the ability of four-wheeldrive vehicles. Although a four-wheeldrive vehicle may accelerate better thana two-wheel drive vehicle in low tractionsituations, it won't stop any faster thantwo-wheel drive vehicles. Always driveat a safe speed.
Utility vehicles and trucks handledifferently than passenger cars in thevarious driving conditions that areencountered on streets, highways andoff-road. Utility vehicles and trucks are notdesigned for cornering at speeds as highas passenger cars any more than low-slungsports cars are designed to performsatisfactorily under off-road conditions.
RADIO FREQUENCY
CERTIFICATION LABELS
BLIND SPOT INFORMATIONSYSTEM SENSORS
Argentina
Belarus
Brazil
Canada
Short Range Radar Sensor SRR3-B
IC ID: 4135A-SRR3B
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingCustomer InformationE363578 E253816 E340204
3
360 Degree Camera....................................237
4
4WDSee: Four-Wheel Drive.....................................203
9
911 Assist...........................................................55
A
A/CSee: Climate Control..........................................137About This Manual...........................................9ABSSee: Brakes...........................................................210ABS driving hintsSee: Hints on Driving With Anti-LockBrakes..................................................................211Accessories....................................................473AccessoriesSee: Replacement PartsRecommendation............................................12Active Park Assist........................................230Adaptive Cruise Control.............................241Adaptive Cruise Control –Troubleshooting............................................250Adaptive Cruise Control Indicators -Vehicles With: Intelligent AdaptiveCruise Control............................................248Adaptive Cruise Control Indicators -Vehicles With: Lane Centering............248Adaptive Cruise Control Indicators -Vehicles With: Stop and Go..................248Adaptive Cruise Control Limitations -Vehicles With: Lane Centering.............242Adaptive Cruise Control Limitations -Vehicles With: Stop and Go..................243Adaptive Cruise Control Precautions -Vehicles With: Lane Centering..............241Adaptive Cruise Control Precautions -Vehicles With: Stop and Go...................241
Adaptive Cruise Control –Troubleshooting........................................250Adaptive Cruise Control – InformationMessages.........................................................250Adaptive Headlamps...................................89Adjusting the Headlamps.........................335Adjusting the Set SpeedTolerance.....................................................250Adjusting the Steering Wheel - VehiclesWith: Manual Adjustable SteeringColumn............................................................79Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn............................................................79AFSSee: Adaptive Headlamps...............................89Airbag Disposal...............................................53Air ConditioningSee: Climate Control..........................................137Air FilterSee: Changing the Engine Air Filter - 2.3LEcoBoost™......................................................321See: Changing the Engine Air Filter -3.0L.....................................................................322See: Changing the Engine Air Filter -3.3L.....................................................................323AlarmSee: Anti-Theft Alarm.........................................77Ambient Lighting - Vehicles With: 10.1Inch Center Display Screen......................91Ambient Lighting - Vehicles With: 8 InchCenter Display Screen..............................90Anti-Theft Alarm.............................................77Appendices.....................................................531Apps.................................................................455At a Glance.......................................................20At a Glance - ST.............................................20Audible Warnings and Indicators...........109Audio Control...................................................81Audio System.................................................419General Information..........................................419Audio Unit.......................................................419Auto Hold.........................................................214Autolamps........................................................87Automatic Climate Control.......................137Automatic High Beam Control..................92Automatic High Beam ControlIndicators........................................................93
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingIndex