2023 FORD EXPLORER maintenance schedule

Audio System
General Information...................................419
Audio Unit......................................................419
Digital Radio.................................................420
Satellite Radio.............................................422
USB Port........................................................425
SYNC™ 3
General Information...................................427
Using Voice Recognition..........................429
Entertainment.............................................435
Climate...........................................................445
Phone..............................................................447
Navigation.....................................................449
Electric Vehicle Information...................454
Apps................................................................455
Settings..........................................................458
SYNC™ 3 Troubleshooting....................460
Accessories
Accessories...................................................473
Ford Protect
Ford Protect..................................................474
Scheduled Maintenance
General Maintenance Information.......476
Normal Scheduled Maintenance.........479
Special Operating Conditions ScheduledMaintenance............................................482
Customer Information
Rollover Warning........................................485
Radio Frequency Certification Labels.......................................................................485
Warranty Information...............................529
Appendices
Electromagnetic Compatibility..............531
End User License Agreement................534
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingTable of Contents

PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
For assistance call 1-800-727-7000, or formore information about Ford Credit andaccess to the online Account Manager tool,visit www.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual.
Genuine Ford and Motorcraft parts meetor exceed these specifications.
Collision Repairs
We hope that you never experience acollision, but accidents happen sometimes.
Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. Duringvehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty.
The Ford Warranty may not cover damagecaused to your vehicle as a result of failednon-Ford parts.
For additional information, refer to theterms and conditions of the Ford Warranty.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingIntroduction

WHAT IS THE CABIN AIR
FILTER
The cabin air filter improves the quality ofair in your vehicle by trapping dust, pollenand other particles.
REPLACING THE CABIN AIR
FILTER
Replace the filter at regular intervals. SeeScheduled Maintenance (page 476).
The cabin air filter is behind the glovecompartment.
To remove the lower glove compartmentand access the filter:
1.Open the glove compartment.
2.Press the tab on each side.
3.Fully lower the glove compartment.
4.Pull the glove compartment towardyou.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingInterior Air QualityE311296

Braking
Your hybrid is equipped with standardhydraulic braking and regenerative braking.Regenerative braking is performed by yourtransmission and it captures brake energyand stores it in the high voltage battery.
You may also notice during extendingdownhill driving that your engine continuesto run instead of shutting off. During thisengine braking, the engine stays on, but itis not using any fuel. You may also hear aslight whine or whistle when operating yourvehicle. This is the normal operation of theelectric motor in the hybrid system.
Driving to Optimize Fuel Economy
Note:Having your engine running is notalways an indication of inefficiency. In somecases, it is actually more efficient thandriving in electric mode.
Your fuel economy should improvethroughout your hybrid's break-in period.As with any vehicle, your driving habits andaccessory usage can significantly impactyour fuel economy. For best results, keepthese tips in mind:
•Keep the tires properly inflated andonly use the recommended size.
•Aggressive driving increases theamount of energy required to moveyour vehicle. In general, you canachieve better fuel economy with mildto moderate acceleration anddeceleration. Moderate braking isparticularly important since it allowsyou to maximize the energy capturedby the regenerative braking system.
Additional Tips:
•Do not carry extra loads.
•Be mindful of adding externalaccessories that may increaseaerodynamic drag.
•Observe posted speed limits.
•Perform all scheduled maintenance.
•There is no need to wait for your engineto warm up. The vehicle is ready todrive immediately after starting.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingUnique Driving Characteristics

•Incorrect fuel for climatic conditions.
•Incorrect engine oil viscosity forclimactic conditions.
Note:Some vehicles have a lifetime fuelfilter that is integrated with the fuel tank.Regular maintenance or replacement is notneeded.
Note:If these checks do not help youcorrect the concern, have your vehiclechecked as soon as possible.
Noise Emissions Warranty,Prohibited Tampering Acts andMaintenance
On January 1, 1978, Federal regulationbecame effective governing the noiseemission on trucks over 10,000 lb(4,536 kg) Gross Vehicle Weight Rating(GVWR). The preceding statementsconcerning prohibited tampering acts andmaintenance, and the noise warrantyfound in the Warranty Guide, areapplicable to complete chassis cabs over10,000 lb (4,536 kg) GVWR.
CATALYTIC CONVERTER
WARNING: Do not park, idle ordrive your vehicle on dry grass or otherdry ground cover. The emission systemheats up the engine compartment andexhaust system, creating the risk of fire.
WARNING: The normal operatingtemperature of the exhaust system isvery high. Never work around or attemptto repair any part of the exhaust systemuntil it has cooled. Use special care whenworking around the catalytic converter.The catalytic converter heats up to a veryhigh temperature after only a shortperiod of engine operation and stays hotafter the engine is switched off.
WARNING: Exhaust leaks mayresult in entry of harmful and potentiallylethal fumes into the passengercompartment. If you smell exhaustfumes inside your vehicle, have yourvehicle inspected immediately. Do notdrive if you smell exhaust fumes.
Your vehicle has various emission controlcomponents and a catalytic converter thatenables it to comply with applicableexhaust emission standards.
To make sure that the catalytic converterand other emission control componentscontinue to work properly:
•Do not crank the engine for more than10 seconds at a time.
•Do not run the engine with a spark pluglead disconnected.
•Do not push-start or tow-start yourvehicle. Use booster cables. See JumpStarting the Vehicle (page 293).
•Use only the specified fuel listed.
•Do not switch the ignition off when yourvehicle is moving.
•Avoid running out of fuel.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
Note:Resulting component damage maynot be covered by the vehicle Warranty.
The scheduled maintenance items listedin scheduled maintenance information areessential to the life and performance ofyour vehicle and to its emissions system.
If you use anything other than Ford,Motorcraft or Ford-authorized parts formaintenance replacements or for serviceof components affecting emission control,such non-Ford parts should be equivalentto genuine Ford Motor Company parts inperformance and durability.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingEngine Emission Control

replacing the normal road tire as soon aspossible. Major dissimilar tire sizesbetween the front and rear axles couldcause the 4WD system to stop functioningand default to rear-wheel drive or damagethe 4WD system.
The slip response system could activate ifthe mini spare is installed on the frontwheels. If the mini spare was installed onthe rear wheels the slip response systemwill fully disable. In situations where thereis a wintery mix or an off road situation,and you need to use a mini spare, you mustinstall the mini spare in the front tireposition and move a full size tire to the reartire position for the slip response systemto function.
Operating Four-Wheel drive (4WD)Vehicles with Mismatched Tires
WARNING: Only use replacementtires and wheels that are the same size,load index, speed rating and type (suchas P-metric versus LT-metric orall-season versus all-terrain) as thoseoriginally provided by Ford. Therecommended tire and wheel size maybe found on either the SafetyCompliance Certification Label (affixedto either the door hinge pillar, door-latchpost, or the door edge that meets thedoor-latch post, next to the driver'sseating position), or the Tire Label whichis located on the B-Pillar or edge of thedriver's door. If this information is notfound on these labels, then you shouldcontact your authorized dealer as soonas possible. Use of any tire or wheel notrecommended by Ford can affect thesafety and performance of your vehicle,which could result in an increased risk ofloss of vehicle control, vehicle rollover,personal injury and death.
Major dissimilar tire sizes between the frontand rear axles (for example, 17 inch lowprofile tires on the front axle and 22 inchhigh profile tires on the rear axle) couldcause the 4WD system to stop functioningand default to rear-wheel drive or damagethe 4WD system.
For optimum 4WD Performance, it isrecommended to follow the tire rotationmaintenance schedule. To avoid potential4WD malfunction or 4WD system damage,it is recommended to replace all four tiresrather than mixing significantly worn tireswith new tires. For example, using 3 worntread tires and 1 new tread tire all of thesame original tire size/brand, can betolerated by the 4WD system as long asthe worn tires still have usable tread depth.
How Your Vehicle Differs fromOther Vehicles
Truck and utility vehicles can differ fromsome other vehicles. Your vehicle could behigher to allow it to travel over roughterrain without getting hung up ordamaging underbody components.
The differences that make your vehicle soversatile also make it handle differentlythan an ordinary passenger car.
Maintain steering wheel control at alltimes, especially in rough terrain. Sincesudden changes in terrain can result inabrupt steering wheel motion, make sureyou grip the steering wheel from theoutside. Do not grip the spokes.
Drive cautiously to avoid vehicle damagefrom concealed objects such as rocks andstumps.
You should either know the terrain orexamine maps of the area before driving.Map out your route before driving in thearea. To maintain steering and brakingcontrol of your vehicle, you must have allfour wheels on the ground and they mustbe rolling, not sliding or spinning.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingFour-Wheel Drive (If Equipped)

ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive yourvehicle at least 1,000 mi (1,600 km).
•Consult your local motor vehicle lawsfor towing a trailer.
•See the instructions included withtowing accessories for the properinstallation and adjustmentspecifications.
•Service your vehicle more frequently ifyou tow a trailer. See ScheduledMaintenance (page 476).
•If you use a rental trailer, follow theinstructions the rental agency givesyou.
You can find information on loadspecification terms found on the tire labeland Safety Compliance label as well asinstructions on calculating your vehicle'sload in the Load Carrying chapter. SeeLoad Limit (page 277).
Remember to account for the trailertongue weight as part of your vehicle loadwhen calculating the total vehicle weight.
Hitches
Do not use a hitch that either clamps ontothe bumper or attaches to the axle.
Distribute the trailer load so 10-15% of thetotal trailer weight is on the tongue.
A weight distributing hitch is not requiredfor your vehicle.
Safety Chains
Note:Do not attach safety chains to thebumper.
Always connect the safety chains to thehook retainers of your vehicle hitch.
To connect the trailer’s safety chains, crossthem under the trailer tongue and allowenough slack for turning tight corners. Donot allow the chains to drag on the ground.
Trailer Brakes
WARNING: Do not connect atrailer's hydraulic brake system directlyto your vehicle's brake system. Yourvehicle may not have enough brakingpower and your chances of having acollision greatly increase.
Electric brakes and manual, automatic orsurge-type trailer brakes are safe if youinstall them properly and adjust them tothe manufacturer's specifications. Thetrailer brakes must meet local and federalregulations.
The rating for the tow vehicle's brakingsystem operation is at the gross vehicleweight rating, not the gross combinedweight rating.
Safe control of towed vehicles requiresseparate functioning brake systems forvehicles and trailers weighing more than1,500 lb (680 kg) when loaded.
Trailer Lamps
WARNING: Never connect anytrailer lamp wiring to the vehicle's taillamp wiring; this may damage theelectrical system resulting in fire. Contactyour authorized dealer as soon aspossible for assistance in proper trailertow wiring installation. Additionalelectrical equipment may be required.
Most towed vehicles require trailer lamps.Make sure all running lights, brake lights,direction indicators and hazard flashersare working.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingTowing

REDUCED ENGINE
PERFORMANCE
WARNING: If you continue to driveyour vehicle when the engine isoverheating, the engine could stopwithout warning. Failure to follow thisinstruction could result in the loss ofcontrol of your vehicle.
If the engine coolant temperature gaugeneedle moves to the upper limit position,the engine is overheating. See Gauges(page 104).
You must only drive your vehicle for a shortdistance if the engine overheats. Thedistance you can travel depends onambient temperature, vehicle load andterrain. The engine continues to operatewith limited power for a short period oftime.
If the engine temperature continues to rise,the fuel supply to the engine reduces. Theair conditioning switches off and the enginecooling fan operates continually.
1.Gradually reduce your speed and stopyour vehicle as soon as it is safe to doso.
2.Immediately switch the engine off toprevent severe engine damage.
3.Wait for the engine to cool down.
4.Check the coolant level. See EngineCoolant Check (page 324).
5.Have your vehicle checked as soon aspossible.
COLD WEATHER
PRECAUTIONS
The functional operation of somecomponents and systems can be affectedat temperatures below approximately-13°F (-25°C).
BREAKING-IN
Your vehicle requires a break-in period. Forthe first 1,000 mi (1,600 km), avoid drivingat high speeds, heavy braking, aggressiveshifting or using your vehicle to tow. Duringthis time, your vehicle may exhibit someunusual driving characteristics.
DRIVING ECONOMICALLY
The following helps to improve fuelconsumption:
•Drive smoothly, accelerate gently andanticipate the road ahead to avoidheavy braking.
•Regularly check your tire pressures andmake sure that they are inflated to thecorrect pressure.
•Follow the recommended maintenanceschedule and carry out therecommended checks.
•Plan your journey and check the trafficbefore you set off. It is more efficientto combine errands into a single tripwhenever possible.
•Avoid idling the engine in cold weatheror for extended periods. Start theengine only when you are ready to setoff.
•Do not carry unnecessary weight in yourvehicle as extra weight wastes fuel.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingDriving Hints