Locating Your Vehicle..................................60
Changing the Remote Control Battery..........................................................................60
Replacing a Lost Key or Remote Control...........................................................................61
Programming the Remote Control.........62
Keys and Remote Controls –Troubleshooting........................................63
MyKey™
What Is MyKey...............................................64
MyKey Settings..............................................64
Creating a MyKey..........................................65
Programming a MyKey...............................66
Clearing All MyKeys......................................66
Checking MyKey System Status.............66
Using MyKey With Remote StartSystems........................................................66
MyKey – Troubleshooting..........................67
Doors and Locks
Operating the Doors From Outside YourVehicle..........................................................69
Operating the Doors From Inside YourVehicle...........................................................70
Autounlock......................................................70
Autolock.............................................................71
Mislock................................................................71
Doors and Locks Audible Warnings.........71
Doors and Locks – Troubleshooting............................................................................71
Keyless Entry
What Is Keyless Entry...................................73
Keyless Entry Limitations...........................73
Keyless Entry Settings.................................73
Using Keyless Entry.......................................73
Keyless Entry – Troubleshooting.............74
Keyless Entry Keypad
What Is the Keyless Entry Keypad...........75
Keyless Entry Keypad Limitations...........75
Locating the Keyless Entry Keypad.........75
Keyless Entry Keypad Master AccessCode...............................................................75
Keyless Entry Keypad Personal AccessCodes.............................................................76
Using the Keyless Entry Keypad...............77
Keyless Entry Keypad – Troubleshooting...........................................................................77
Easy Entry and Exit
How Does Easy Entry and Exit Work...........................................................................78
Switching Easy Entry and Exit On andOff...................................................................78
Liftgate - Vehicles With:Manual Liftgate
Opening the Liftgate....................................79
Closing the Liftgate......................................79
Liftgate - Vehicles With: PowerLiftgate
Liftgate Precautions......................................81
Opening the Liftgate.....................................81
Setting the Liftgate Opening Height..........................................................................83
Closing the Liftgate......................................83
Stopping the Liftgate Movement...........85
Liftgate Obstacle Detection.....................86
Liftgate – Troubleshooting.......................86
Security
Passive Anti-Theft System.......................88
Anti-Theft Alarm System..........................88
Anti-Theft Alarm System Settings........89
Security – Troubleshooting......................90
Steering Wheel
Adjusting the Steering Wheel...................92
2
2023 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202207, DOMTable of Contents
If you require assistance or clarification onpolicies or procedures, please contact thecustomer relationship center.
United States
Ford Motor CompanyCustomer Relationship CenterPO Box 6248Dearborn, MI 481261-800-392-3673 (FORD)TDD for the hearing impaired:7-1-1 (where offered by your telephoneservice provider)www.ford.com/help/contact/
Ford Credit - US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
For assistance call 1-800-727-7000, or formore information about Ford Credit andaccess to an account manager, visitwww.ford.com/finance.
Canada
Customer Relationship CentreFord Motor Company of Canada LimitedP.O. Box 2000Oakville, Ontario L6J 5E41-800-565-3673 (FORD)TDD for the hearing impaired:7-1-1 (where offered by your telephoneservice provider)www.ford.ca
Australia
Ford Motor Company of Australia Pty Ltd.Customer Relationship CentrePrivate Mail Bag 5Campbellfield, Victoria, 3061Telephone: (13 FORD) 13 3673E-mail: [email protected]
New Zealand
Ford Motor CompanyAttention: Customer Relationship CentrePrivate Bag 76912Manukau City 2241Telephone: 0800 367 369 (FORDNZ)E-mail: [email protected]
China - Imported Vehicle
Customer Relationship CenterTelephone: 400-690-1886Website: https://www.ford.com.cn/
China - Chang’An Ford
Customer Relationship CenterTelephone: 800-810-8168Mobile: 400-887-7766Website: https://www.ford.com.cn/
Asia Pacific Direct Markets(APDM)
E-mail: [email protected]
Caribbean, Central America andIsrael
Ford Motor CompanyFord Export OperationsAttention: Owner Relations1555 Fairlane DriveFairlane Business Park #3Allen Park, MI 48101Fax: (313) 390-0804Telephone: (313) 594-4857E-mail: [email protected]
U.S. Virgin Islands and Puerto Rico
Ford Motor CompanyFord Export OperationsAttention: Owner Relations1555 Fairlane DriveFairlane Business Park #3Allen Park, MI 48101Telephone: (800) 841-3673E-mail: [email protected]
13
2023 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202207, DOMContacting Us
CHILD SAFETY PRECAUTIONS
WARNING: Always make sure yourchild is secured properly in a device thatis appropriate for their height, age andweight. Child safety restraints must bebought separately from your vehicle.Failure to follow these instructions andguidelines may result in an increased riskof serious injury or death to your child.
WARNING: All children are shapeddifferently. The National Highway TrafficSafety Administration and other safetyorganizations, base theirrecommendations for child restraints onprobable child height, age and weightthresholds, or on the minimumrequirements of the law. We recommendthat you check with a NHTSA CertifiedChild Passenger Safety Technician(CPST) to make sure that you properlyinstall the child restraint in your vehicleand that you consult your pediatrician tomake sure you have a child restraintappropriate for your child. To locate achild restraint fitting station and CPST,contact NHTSA toll free at1-888-327-4236 or go towww.nhtsa.dot.gov. In Canada, contactTransport Canada toll free at1-800-333-0371 or go to www.tc.gc.cato find a Child Car Seat Clinic in yourarea. Failure to properly restrain childrenin child restraints made especially fortheir height, age and weight, may resultin an increased risk of serious injury ordeath to your child.
WARNING: On hot days, thetemperature inside the vehicle can risevery quickly. Exposure of people oranimals to these high temperatures foreven a short time can cause death orserious heat related injuries, includingbrain damage. Small children areparticularly at risk.
WARNING: Do not place arearward facing child restraint in front ofan active airbag. Failure to follow thisinstruction could result in personal injuryor death.
WARNING: Properly securechildren 12 years old and under in a rearseating position whenever possible. Ifyou are unable to properly secure allchildren in a rear seating position,properly secure the largest child on thefront seat. If you must use a forwardfacing child restraint on the front seat,move the seat as far back as possible.Failure to follow these instructions couldresult in personal injury or death.
WARNING: Always carefully followthe instructions and warnings providedby the manufacturer of any childrestraint to determine if the restraintdevice is appropriate for your child's size,height, weight, or age. Follow the childrestraint manufacturer's instructions andwarnings provided for installation anduse in conjunction with the instructionsand warnings provided by your vehiclemanufacturer. A safety seat that isimproperly installed or utilized, isinappropriate for your child's height, age,or weight or does not properly fit thechild may increase the risk of seriousinjury or death.
29
2023 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202207, DOMChild Safety
WARNING: Do not allow apassenger to hold a child on their lapwhen your vehicle is moving. Failure tofollow this instruction could result inpersonal injury or death in the event of asudden stop or crash.
WARNING: Do not use pillows,books or towels to boost your child'sheight. Failure to follow this instructioncould result in personal injury or death.
WARNING: Properly secure childrestraints or booster seats when they arenot in use. They could become projectilesin a sudden stop or crash. Failure tofollow this instruction could result inpersonal injury or death.
WARNING: Do not put the shouldersection of the seatbelt or allow the childto put the shoulder section of theseatbelt under their arm or behind theirback. Failure to follow this instructioncould reduce the effectiveness of theseatbelt and increase the risk of injury ordeath in a crash.
WARNING: Do not leave childrenor pets unattended in your vehicle.Failure to follow this instruction couldresult in personal injury or death.
When installing a child restraint withseatbelts:
•Place the vehicle seat in the uprightposition before you install the childrestraint.
•Use the correct seatbelt buckle for thatseating position.
•Insert the belt tongue into the buckle.Make sure the tongue is securelyfastened in the buckle.
•Keep the buckle release buttonpointing up and away from the childrestraint, with the tongue between thechild restraint and the release button,to prevent accidental unbuckling.
•Put the seatbelt in the automaticlocking mode.
CHILD RESTRAINT ANCHOR
POINTS
WHAT ARE THE CHILD RESTRAINTANCHOR POINTS
Anchor points allow you to quickly andsafely install a child restraint.
LOCATING THE CHILD RESTRAINTLOWER ANCHOR POINTS
30
2023 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202207, DOMChild SafetyE318267
CHILD RESTRAINTS RECOMMENDATION
Recommended Restraint TypeChild Size, Height, Weight, or Age
Use a child restraint (sometimescalled an infant carrier, convertibleseat, or toddler seat).
Children weighing 40 lb (18 kg) or less (generallyage four or younger).
Use a belt-positioning boosterseat.
Children who have outgrown or no longer properlyfit in a child restraint (generally children who areless than 57 in (1.45 m) tall, are greater than agefour and less than age 12, and between 40 lb (18 kg)and 80 lb (36 kg) and upward to 100 lb (45 kg) ifrecommended by your child restraint manufacturer).
Use a vehicle seatbelt having thelap belt snug and low across thehips, shoulder belt centered acrossthe shoulder and chest, and seatbackrest upright.
Children who have outgrown or no longer properlyfit in a belt-positioning booster seat (generally chil-dren who are at least 57 in (1.45 m) tall or greaterthan 80 lb (36 kg) or 100 lb (45 kg) if recommendedby child restraint manufacturer).
You are required by law to properly usechild restraints for infants and toddlers inthe United States, Canada and Mexico.
Many states and provinces require thatsmall children use approved booster seatsuntil they reach age eight, a height of 57 in(1.45 m) tall, or 80 lb (36 kg). Check yourlocal and state or provincial laws forspecific requirements about the safety ofchildren in your vehicle.
When possible, properly restrain children12 years of age and under in a rear seatingposition of your vehicle. Accident statisticssuggest that children are safer whenproperly restrained in the rear seatingpositions than in a front seating position.
When installing a rear facing child restraint,adjust the vehicle seats to avoidinterference between the child restraintand the vehicle seat in front of the childrestraint.
INSTALLING CHILD
RESTRAINTS
USING SEATBELTS
WARNING: Depending on whereyou secure a child restraint, anddepending on the child restraint design,you may block access to certain seatbeltbuckle assemblies and LATCH loweranchors, rendering those featurespotentially unusable. To avoid risk ofinjury, make sure occupants only useseating positions where they are able tobe properly restrained.
Note:Although the child restraintillustrated is a forward-facing child restraint,the steps are the same for installing arear-facing child restraint.
Perform the following steps wheninstalling the child restraint with seatbelts:
32
2023 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202207, DOMChild Safety
1.Position the child restraint in a seatwith a seatbelt.
2.After positioning the child restraint inthe proper seating position, pull downon the shoulder belt and then grasp theshoulder belt and lap belt togetherbehind the belt tongue.
3.While holding the shoulder and lap beltportions together, route the tonguethrough the child restraint accordingto the child restraint manufacturer'sinstructions. Make sure that you did nottwist the belt webbing.
4.Insert the belt tongue into the properbuckle (the buckle closest to thedirection the tongue is coming from)for that seating position until you heara snap and feel the latch engage. Makesure the tongue is latched securely bypulling on it.
5.To put the retractor in the automaticlocking mode, grasp the shoulderportion of the belt and pull downwarduntil you pull all of the belt out.
Note:The automatic locking mode isavailable on the front passenger and rearseats.
6.Allow the belt to retract to removeslack. The belt clicks as it retracts toindicate it is in the automatic lockingmode.
33
2023 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202207, DOMChild SafetyE142529 E142530 E142531 E142875
7.Try to pull the belt out of the retractorto make sure the retractor is in theautomatic locking mode. You shouldnot be able to pull more belt out. If theretractor did not lock, unbuckle the beltand repeat Steps 5 and 6.
8.Remove remaining slack from the belt.Force the seat down with extra weight,for example, by pressing down orkneeling on the child restraint whilepulling up on the shoulder belt in orderto force slack from the belt. This isnecessary to remove the remainingslack that exists once you add the extraweight of the child to the child restraint.It also helps to achieve the propersnugness of the child restraint to yourvehicle. Sometimes, a slight leantoward the buckle will provide extrahelp to remove remaining slack fromthe belt.
9.If the child restraint has a tether strap,attach it.
10.Before placing the child in the seat,forcibly move the seat forward andback to make sure the seat is securelyheld in place. To check this, grab theseat at the belt path and attempt tomove it side to side and forward andback. There should be no more than1 in (2.5 cm) of movement.
We recommend checking with a NHTSACertified Child Passenger SafetyTechnician to make certain the childrestraint is properly installed. In Canada,check with Transport Canada for referralto a Child Car Seat Clinic.
USING LOWER ANCHORS ANDTETHERS FOR CHILDREN
WARNING: Do not attach two childsafety restraints to the same anchor. Ina crash, one anchor may not be strongenough to hold two child safety restraintattachments and may break, causingserious injury or death.
34
2023 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202207, DOMChild SafetyE142533 E142534
WARNING: Depending on whereyou secure a child restraint, anddepending on the child restraint design,you may block access to certain seatbeltbuckle assemblies and LATCH loweranchors, rendering those featurespotentially unusable. To avoid risk ofinjury, make sure occupants only useseating positions where they are able tobe properly restrained.
The LATCH (Lower Anchors and Tethersfor CHildren) system has three vehicleanchor points.
•Two lower anchors where the seatbackrest and seat cushion meet, calledthe seat bight.
•One top tether anchor behind thatseating position.
LATCH-compatible child restraints havetwo rigid or webbing mountedattachments that connect to the two loweranchors at the LATCH-equipped seatingpositions in your vehicle. This type ofattachment method eliminates the needto use seatbelts to attach the childrestraint.
However, you can still use the seatbelt toattach the child restraint. Forforward-facing child restraints, you mustalso attach the top tether strap to theproper top tether anchor if a top tetherstrap has been provided with your childrestraint.
Follow the instructions on attaching childrestraints with tether straps.
INSTALLING A CHILD RESTRAINTIN A CENTER SEAT
WARNING: The standardizedspacing for LATCH lower anchors is 11 in(280 mm) center to center. Do not useLATCH lower anchors for the centerseating position unless the child restraintmanufacturer's instructions permit andspecify using anchors spaced at least asfar apart as those in this vehicle.
The lower anchors at the center of thesecond row rear seat are spaced 20 in(51 cm) apart. You cannot install a childrestraint with rigid LATCH attachments atthe center seating position. You can onlyuse LATCH-compatible child restraintswith attachments on belt webbing at thisseating position provided that the childrestraint manufacturer's instructionspermit use with the anchor spacing stated.Do not attach a child restraint to any loweranchor if an adjacent child restraint isattached to that anchor.
Each time you use the child restraint, checkthat the seat is properly attached to thelower anchors and tether anchor, ifapplicable. Tug the child restraint from sideto side and forward and back where it issecured to your vehicle. The seat shouldmove less than 1 in (2.5 cm).
If you did not properly anchor the childrestraint, the risk of a child being injured ina crash greatly increases.
35
2023 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202207, DOMChild Safety