Changing a Bulb...........................................178
Vehicle Care
General Information....................................181
Cleaning Products........................................181
Cleaning the Exterior..................................182
Waxing.............................................................183
Cleaning the Engine....................................183
Cleaning the Windows and Wiper Blades.........................................................................184
Cleaning the Interior...................................184
Cleaning the Instrument Panel andInstrument Cluster Lens.......................185
Cleaning Leather Seats.............................185
Repairing Minor Paint Damage..............186
Cleaning the Wheels..................................186
Vehicle Storage............................................186
Wheels and Tires
General Information...................................189
Tire Care.........................................................190
Using Snow Chains...................................208
Tire Pressure Monitoring System.........209
Changing a Road Wheel...........................215
Technical Specifications..........................222
Capacities and Specifications
Engine Specifications................................224
Motorcraft Parts..........................................224
Bulb Specification Chart..........................226
Engine Oil Capacity and Specification.........................................................................227
Cooling System Capacity andSpecification............................................228
Fuel Tank Capacity.....................................229
Air Conditioning System Capacity andSpecification............................................230
Washer Fluid Specification.....................230
Automatic Transmission Fluid Capacityand Specification.....................................231
Brake Fluid Specification.........................232
Rear Axle Fluid Capacity andSpecification.............................................232
Hydraulic Power Steering Fluid Capacityand Specification...................................234
Vehicle Identification
Vehicle Identification Number...............235
Connected Vehicle
Connected Vehicle Requirements........236
Connected Vehicle Limitations.............236
Connecting the Vehicle to a MobileNetwork......................................................236
Connected Vehicle – Troubleshooting........................................................................236
Audio System
General Information...................................237
Audio Unit......................................................237
Connecting a Bluetooth® Device.........240
Streaming Bluetooth Audio...................240
Playing Media From a USB Device......240
USB Port.........................................................241
Using Voice Recognition...........................241
Accessories
Accessories...................................................242
Auxiliary Switches......................................243
Ford Protect
Ford Protect..................................................245
Scheduled Maintenance
General Maintenance Information.......247
Normal Scheduled Maintenance.........250
Special Operating Conditions ScheduledMaintenance.............................................252
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2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingTable of Contents
ABOUT THIS MANUAL
Thank you for choosing Ford. Werecommend that you take some time toget to know your vehicle by reading thismanual. The more that you know aboutyour vehicle, the greater the safety andpleasure you will get from driving it.
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Note: This manual describes productfeatures and options available throughoutthe range of available models, sometimeseven before they are generally available. Itmay describe options not fitted to thevehicle you have purchased.
Note: Some of the illustrations in thismanual may show features as used indifferent models, so may appear differentto you on your vehicle.
Note: Always use and operate your vehiclein line with all applicable laws andregulations.
Note: Pass on this manual when sellingyour vehicle. It is an integral part of yourvehicle.
This manual may qualify the location of acomponent as left-hand side or right-handside. The side is determined when facingforward in the seat.
Right-hand side.A
Left-hand side.B
SYMBOLS GLOSSARY
These are some of the symbols you maysee on your vehicle.
Air conditioning system
Air conditioning system lubricanttype
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleumbased
Brake system
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2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingIntroductionE154903 E162384 E231157
For assistance call 1-800-727-7000, or formore information about Ford Credit andaccess to the online Account Manager tool,visit www.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual.
Genuine Ford and Motorcraft parts meetor exceed these specifications.
Collision Repairs
We hope that you never experience acollision, but accidents happen sometimes.
Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. Duringvehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty.
The Ford Warranty may not cover damagecaused to your vehicle as a result of failednon-Ford parts.
For additional information, refer to theterms and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered by your New Vehicle LimitedWarranty, see your warranty guide that isavailable online. For more information,refer to our website and download yourcopy of the warranty guide.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNING: You risk death, fire, orserious injury to yourself and others if youdo not follow the instruction highlightedby the warning symbol.
WARNING: Never place front seatmounted rear-facing child or infant seatsin front of an active passenger airbag.
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2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingIntroduction
WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
We respect your privacy and arecommitted to protecting it. Theinformation contained in this publicationwas correct at the time of release, but astechnology rapidly changes, werecommend that you visit the local Fordwebsite for the latest information.
Your vehicle has electronic control unitsthat have data recording functionality andthe ability to permanently or temporarilystore data. This data could includeinformation on the condition and status ofyour vehicle, vehicle maintenancerequirements, events and malfunctions.The types of data that can be recorded aredescribed in this section. Some of the datarecorded is stored in event logs or errorlogs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority orthrough a legal process. Such informationcould be used by them in legal proceedings.
Data recorded includes, for example:
•Operating states of systemcomponents, for example fuel level,tire pressure and battery charge level.
•Vehicle and component status, forexample wheel speed, deceleration,lateral acceleration and seatbeltstatus.
•Events or errors in essential systems,for example headlamps and brakes.
•System responses to driving situations,for example airbag deployment andstability control.
•Environmental conditions, for exampletemperature.
Some of this data, when used incombination with other information, forexample an accident report, damage to avehicle or eyewitness statements, couldbe associated with a specific person.
Services That We Provide
If you use our services, we collect and usedata, for example account information,vehicle location and driving characteristics,that could identify you. We transmit thisdata through a dedicated, protectedconnection. We only collect and use datato enable your use of our services to whichyou have subscribed, with your consent orwhere permitted by law. For additionalinformation, see the terms and conditionsof the services to which you havesubscribed.
For additional information about ourprivacy policy, refer to the local Fordwebsite.
Services That Third PartiesProvide
We recommend that you review the termsand conditions and data privacyinformation for any services equipped withyour vehicle or to which you subscribe. Wetake no responsibility for services that thirdparties provide.
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2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingData Privacy
If the booster seat slides on the vehicleseat upon which it is being used, placing arubberized mesh sold as shelf or carpetliner under the booster seat may improvethis condition. Do not introduce any itemthicker than this under the booster seat.Check with the booster seatmanufacturer's instructions.
CHILD RESTRAINT
POSITIONING
WARNING: Do not place arearward facing child restraint in front ofan active airbag. Failure to follow thisinstruction could result in personal injuryor death.
WARNING: Properly securechildren 12 years old and under in a rearseating position whenever possible. Ifyou are unable to properly secure allchildren in a rear seating position,properly secure the largest child on thefront seat. If you must use a forwardfacing child restraint on the front seat,move the seat as far back as possible.Failure to follow these instructions couldresult in personal injury or death.
WARNING: Always carefully followthe instructions and warnings providedby the manufacturer of any childrestraint to determine if the restraintdevice is appropriate for your child's size,height, weight, or age. Follow the childrestraint manufacturer's instructions andwarnings provided for installation anduse in conjunction with the instructions
and warnings provided by your vehiclemanufacturer. A safety seat that isimproperly installed or utilized, isinappropriate for your child's height, age,or weight or does not properly fit thechild may increase the risk of seriousinjury or death.
WARNING: Do not allow apassenger to hold a child on their lapwhen your vehicle is moving. Failure tofollow this instruction could result inpersonal injury or death in the event of asudden stop or crash.
WARNING: Do not use pillows,books or towels to boost your child'sheight. Failure to follow this instructioncould result in personal injury or death.
WARNING: Properly secure childrestraints or booster seats when they arenot in use. They could become projectilesin a sudden stop or crash. Failure tofollow this instruction could result inpersonal injury or death.
WARNING: Do not put the shouldersection of the seatbelt or allow the childto put the shoulder section of theseatbelt under their arm or behind theirback. Failure to follow this instructioncould reduce the effectiveness of theseatbelt and increase the risk of injury ordeath in a crash.
WARNING: Do not leave childrenor pets unattended in your vehicle.Failure to follow this instruction couldresult in personal injury or death.
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2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingChild Safety
The passenger side airbag should alwaysbe on (the airbag off light should not beilluminated) unless the passenger is aperson who meets the requirements statedeither in Category 1, 2 or 3 of the NationalHighway Traffic SafetyAdministration/Transport Canadadeactivation criteria which follows.
The vast majority of drivers and passengersare much safer with an airbag thanwithout. To do their job and reduce the riskof life threatening injuries, airbags mustopen with great force, and this force canpose a potentially deadly risk in somesituations, particularly when a front seatoccupant is not properly buckled up. Themost effective way to reduce the risk ofunnecessary airbag injuries withoutreducing the overall safety of the vehicleis to make sure all occupants are properlyrestrained in the vehicle, especially in thefront seat. This provides the protection ofseatbelts and permits the airbags toprovide the additional protection they weredesigned to provide. If you choose todeactivate your airbag, you are losing thevery significant risk reducing benefits ofthe airbag and you are also reducing theeffectiveness of the seatbelts, becauseseatbelts in modern vehicles are designedto work as a safety system with theairbags.
National Highway Traffic SafetyAdministration Deactivation Criteria(Excluding Canada)
WARNING: This vehicle has specialenergy management seatbelts for thedriver and right front passenger. Theseparticular seatbelts are specificallydesigned to work with airbags to helpreduce the risk of injury in a crash. Theenergy management seatbelt gives orreleases additional seatbelt webbing insome accidents to reduce the
concentration of force on an occupant'schest and to reduce the risk of certainbone fractures and injuries to underlyingorgans. In a crash, if the airbag is off, thisenergy management seatbelt mightpermit the passenger wearing theseatbelt to move forward enough tohave a serious or fatal injury. The moresevere the crash, and the heavier theoccupant, the greater the risk. Make surethe airbag is on for any passenger whodoes not qualify under the NationalHighway Traffic Safety Administrationdeactivation criteria.
1.Infant. An infant (less than 1 year old)must ride in the front seat because:
•The vehicle has no rear seat.
•The vehicle has a rear seat too smallto accommodate a rear-facing infantseat.
•The infant has a medical conditionwhich, according to the infant'sphysician, makes it necessary for theinfant to ride in the front so that thedriver can constantly monitor thechild's condition.
2.Child age 1 to 12. A child age 1 to 12 mustride in the front seat because:
•The vehicle has no rear seat.
•Although children ages 1 to 12 ride inthe rear seat(s) whenever possible,children ages 1 to 12 sometimes mustride in the front because no space isavailable in the rear seat(s) of thevehicle.
•The child has a medical conditionwhich, according to the child'sphysician, makes it necessary for thechild to ride in the front seat so that thedriver can constantly monitor thechild's condition.
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2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingSupplementary Restraints System
3. Medical condition. A passenger has amedical condition which, according to hisor her physician:
•Causes the passenger airbag to posea special risk for the passenger.
•Makes the potential harm from thepassenger airbag in a crash greaterthan the potential harm from turningoff the airbag and allowing thepassenger, even if belted, to hit thedashboard or windshield in a crash.
Transport Canada Deactivation Criteria(Canada Only)
WARNING: This vehicle has specialenergy management seatbelts for thedriver and right front passenger. Theseparticular seatbelts are specificallydesigned to work with airbags to helpreduce the risk of injury in a crash. Theenergy management seatbelt gives orreleases additional seatbelt webbing insome accidents to reduce theconcentration of force on an occupant'schest and to reduce the risk of certainbone fractures and injuries to underlyingorgans. In a crash, if the airbag is off, thisenergy management seatbelt mightpermit the passenger wearing theseatbelt to move forward enough tohave a serious or fatal injury. The moresevere the crash, and the heavier theoccupant, the greater the risk. Make surethe airbag is on for any passenger whodoes not qualify under the TransportCanada deactivation criteria.
1.Infant: An infant (less than 1 year old)must ride in the front seat because:
•My vehicle has no rear seat.
•The rear seat in my vehicle cannotaccommodate a rear-facing infantseat.
•The infant has a medical conditionwhich, according to the infant'sphysician, makes it necessary for theinfant to ride in the front seat so thatthe driver can monitor the infant'scondition.
2.Child age 12 or under: A child age 12 orunder must ride in the front seat because:
•My vehicle has no rear seat.
•Although children age 12 and under ridein the rear seat whenever possible,children age 12 and under have nooption but to sometimes ride in thefront seat because rear seat space isinsufficient.
•The child has a medical condition that,according to the child's physician,makes it necessary for the child to ridein the front seat so that the driver canmonitor the child's condition.
3.Medical condition: A passenger has amedical condition that, according to his orher physician:
•Poses a special risk for the passengerif the airbag deploys.
•Makes the potential harm from thepassenger airbag deployment greaterthan the potential harm from turningoff the airbag and experiencing a crashwithout the protection offered by theairbag.
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2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingSupplementary Restraints System
The restraints control module alsomonitors the readiness of the above safetydevices plus the crash sensors. Thereadiness of the safety system is indicatedby a warning indicator light in theinstrument cluster or by a backup tone ifthe warning light is not working. SeeInstrument Cluster (page 59). Routinemaintenance of the airbag is not required.
A difficulty with the system is indicated byone or more of the following:
The readiness light will notilluminate immediately after youswitch the ignition on.
•The readiness light either flashes orstays lit.
•You hear a series of five tones. Thetone pattern repeats periodically untilthe problem, the light or both arerepaired.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced at an authorizeddealer immediately. Unless serviced, thesystem may not function properly in theevent of a crash.
The seatbelt pretensioners and the airbagsupplemental restraint system aredesigned to activate when the vehiclesustains frontal deceleration sufficient tocause the restraints control module todeploy a safety device.
The fact that the seatbelt pretensionersor airbags did not activate in a crash doesnot mean that something is wrong with thesystem. Rather, it means the restraintscontrol module determined the accidentconditions (such as crash severity, beltusage) were not appropriate to activatethese safety devices.
•The design of the front airbags is toactivate only in frontal and near-frontalcrashes (not rollovers, side impacts orrear impacts) unless the crash causessufficient frontal deceleration.
•The design of the seatbeltpretensioners is to activate in frontalor near-frontal crashes and deploy inrollovers.
AIRBAG DISPOSAL
Contact your authorized dealer as soon aspossible. Airbags must be disposed of byqualified personnel.
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2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingSupplementary Restraints SystemE67017