
Radar Troubleshooting
ActionCause
Clean the grille surface in front of the radaror remove the object causing the obstruc-tion.
The surface of the radar in the grille is dirtyor obstructed in some way.
Wait a short time. It may take severalminutes for the radar to detect that thereis no obstruction.
The surface of the radar in the grille is cleanbut the message remains in the displayscreen.
The pre-collision assist system is tempor-arily disabled. pre-collision assist automat-ically reactivates a short time after theweather conditions improve.
Heavy rain, spray, snow or fog is interferingwith the radar signals.
The pre-collision assist system is tempor-arily disabled. Pre-collision assist automat-ically reactivates a short time after theweather conditions improve.
Swirling water or snow or ice on the surfaceof the road may interfere with the radarsignals.
Contact an authorized dealer to have theradar checked for proper coverage andoperation.
Radar is out of alignment due to a front endimpact.
Note:Proper system operation requires aclear view of the road by the camera. Haveany windshield damage in the area of thecamera's field of view repaired.
Note:If something hits the front end of yourvehicle or damage occurs and your vehiclehas a radar sensor, the radar sensing zonemay change. This could cause missed orfalse vehicle detections. Contact anauthorized dealer to have the radar checkedfor proper coverage and operation.
Note:If your vehicle detects excessive heatat the camera or a potential misalignmentcondition, a message may display in theinformation display indicating temporarysensor unavailability. When operationalconditions are correct, the messagedeactivates. For example, when the ambienttemperature around the sensor decreasesor the sensor automatically recalibratessuccessfully.
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•Stoplamps: Using the manual controllever illuminates both the trailer brakelamps and your vehicle brake lampsexcept the center high mountedstoplamp, if you make the properelectrical connection to the trailer.Pressing your vehicle brake pedal alsoilluminates both trailer and vehiclebrake lamps.
Procedure for Adjusting Gain
Note:Only perform this procedure in atraffic-free environment at speeds ofapproximately 20-25 mph (30-40 km/h).
The gain setting sets the trailer brakecontroller for the specific towing condition.You should change the setting as towingconditions change. Changes to towingconditions include trailer load, vehicle load,road conditions and weather.
Set the gain to provide the maximumtrailer braking assistance while makingsure the trailer wheels do not lock whenusing the brakes. Locked trailer wheelsmay lead to trailer instability.
1.Make sure the trailer brakes are in goodworking condition, functioning normallyand properly adjusted. See your trailerdealer if necessary.
2.Connect the trailer and make theelectrical connections according to thetrailer manufacturer's instructions.
3.When you plug in a trailer with electricor electric-over-hydraulic brakes, amessage confirming connectionappears in the information display.
4.Use the gain adjustment (+ and -)buttons to increase or decrease thegain setting to the desired startingpoint. A gain setting of 6.0 is a goodstarting point for heavier loads.
5.In a traffic-free environment, tow thetrailer on a dry, level surface at a speedof 20-25 mph (30-40 km/h) andsqueeze the manual control levercompletely.
6.If the trailer wheels lock up, indicatedby squealing tires, reduce the gainsetting. If the trailer wheels turn freely,increase the gain setting. Repeat Steps5 and 6 until the gain setting is at apoint just below trailer wheel lock-up.If towing a heavier trailer, trailer wheellock-up may not be attainable evenwith the maximum gain setting of 10.
Explanation of Information DisplayWarning Messages
Note:An authorized dealer can diagnosethe trailer brake controller to determineexactly which trailer fault has occurred.However, your Ford warranty does not coverthis diagnosis if the fault is with the trailer.
A message indicating a trailer brakemodule fault may display in response tofaults sensed by the trailer brake controller,accompanied by a single tone. If thismessage appears, contact an authorizeddealer as soon as possible for diagnosisand repair. The controller may stillfunction, but performance may bedegraded.
A message indicating a trailer wiring faultmay display when there is a short circuiton the electric brake output wire. If thismessage displays, accompanied by asingle tone, with no trailer connected, theproblem is with your vehicle wiringbetween the trailer brake controller andthe 7-pin connector at the bumper. If themessage only displays with a trailerconnected, the problem is with the trailer
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TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING: If your vehicle has asteering wheel lock make sure theignition is in the accessory or on positionwhen being towed.
You can flat-tow (all wheels on theground, regardless of the powertrain ortransmission configuration) your disabledvehicle (without access to wheel dolliesor vehicle transport trailer) under thefollowing conditions:
•Your vehicle is facing forward so youtow it in a forward direction.
•You shift into neutral (N). If you cannotshift into neutral (N), you may need tooverride the transmission. SeeTransmission (page 96).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
Recreational Towing
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering the vehicle. SeeClimate Control (page 74).
Follow these guidelines if you have a needfor recreational vehicle towing. An exampleof recreational towing would be towingyour vehicle behind a motorhome. Theseguidelines are to make sure you do notdamage the transmission during towing.
Do not tow your vehicle with any wheelson the ground, as vehicle or transmissiondamage may occur. It is recommended totow your vehicle with all four wheels offthe ground, for example when using avehicle transport trailer. Otherwise, youcannot tow your vehicle.
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REDUCED ENGINE
PERFORMANCE
WARNING: If you continue to driveyour vehicle when the engine isoverheating, the engine could stopwithout warning. Failure to follow thisinstruction could result in the loss ofcontrol of your vehicle.
If the engine coolant temperature gaugeneedle moves to the upper limit position,the engine is overheating. See Gauges(page 59).
You must only drive your vehicle for a shortdistance if the engine overheats. Thedistance you can travel depends onambient temperature, vehicle load andterrain. The engine continues to operatewith limited power for a short period oftime.
If the engine temperature continues to rise,the fuel supply to the engine reduces. Theair conditioning switches off and the enginecooling fan operates continually.
1.Gradually reduce your speed and stopyour vehicle as soon as it is safe to doso.
2.Immediately switch the engine off toprevent severe engine damage.
3.Wait for the engine to cool down.
4.Check the coolant level. See EngineCoolant Check (page 166).
5.Have your vehicle checked as soon aspossible.
ECONOMICAL DRIVING
Fuel economy is affected by several thingssuch as how you drive, the conditions youdrive under and how you maintain yourvehicle.
There are some things to keep in mind thatmay improve your fuel economy:
•Accelerate and slow down in a smooth,moderate fashion.
•Drive at steady speeds.
•Anticipate stops; slowing down mayeliminate the need to stop.
•Combine errands and minimizestop-and-go driving (When runningerrands, go to the furthest destinationfirst and then work your way backhome).
•Close the windows for high-speeddriving.
•Drive at reasonable speeds.
•Keep the tires properly inflated and useonly the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduledmaintenance.
There are also some things you may wantto avoid doing because they reduce yourfuel economy:
•Avoid sudden or hard accelerations.
•Avoid revving the engine before turningoff the car.
•Avoid long idle periods.
•Do not warm up your vehicle on coldmornings.
•Reduce the use of air conditioning andheat.
•Avoid using speed control in hillyterrain.
•Do not rest your foot on the brakepedal while driving.
•Avoid carrying unnecessary weight.
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Additional Assistance
If you have questions or concerns, or areunsatisfied with the service you arereceiving, follow these steps:
1.Contact your Sales Representative orService Advisor at your selling orservicing authorized dealer.
2.If your inquiry or concern remainsunresolved, contact the Sales Manager,Service Manager or Customer RelationsManager.
3.If you require assistance or clarificationon Ford Motor Company policies,please contact the Ford CustomerRelationship Center.
In order to help us serve you better, pleasehave the following information availablewhen contacting a Customer RelationshipCenter:
•Vehicle Identification Number.
•Your telephone number (home andbusiness).
•The name of the authorized dealer andcity where located.
•The vehicle’s current odometer reading.
In some states within the United States,you must directly notify Ford in writingbefore pursuing remedies under yourstate's warranty laws, and Ford is alsoallowed a final repair attempt.
Additionally, in some states within theUnited States, a consumer has the optionof submitting a warranty dispute to theBBB Auto Line before taking action underthe Magnuson-Moss Warranty Act, or tothe extent allowed by state law, beforepursuing replacement or repurchaseremedies provided by certain state laws.This dispute handling procedure is notrequired prior to enforcing state createdrights or other rights which are independentof the Magnuson-Moss Warranty Act orstate replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)requires that, if a manufacturer or itsrepresentative is unable to repair a motorvehicle to conform to the vehicle’sapplicable express warranty after areasonable number of attempts, themanufacturer shall be required to eitherreplace the vehicle with one substantiallyidentical or repurchase the vehicle andreimburse the buyer in an amount equal tothe actual price paid or payable by theconsumer (less a reasonable allowancefor consumer use). The consumer has theright to choose whether to receive a refundor replacement vehicle.
California Civil Code Section 1793.22(b)presumes that the manufacturer has hada reasonable number of attempts toconform the vehicle to its applicableexpress warranties if, within the first 18months of ownership of a new vehicle orthe first 18,000 mi (29,000 km), whicheveroccurs first:
1.Two or more repair attempts are madeon the same non-conformity likely tocause death or serious bodily injury OR
2.Four or more repair attempts are madeon the same nonconformity (a defector condition that substantially impairsthe use, value or safety of the vehicle)OR
3.The vehicle is out of service for repairof nonconformities for a total of morethan 30 calendar days (not necessarilyall at one time).
In the case of 1 or 2 above, the consumermust also notify the manufacturer of theneed for the repair of the nonconformityat the following address:
Ford Motor Company16800 Executive Plaza DriveMail Drop 3NE-BDearborn, MI 48126
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Coolant Change
At specific mileage intervals, as listed inthe scheduled maintenance information,the coolant should be changed. Addprediluted coolant approved to the correctspecification. See Capacities andSpecifications (page 224).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarilydrive your vehicle before any incrementalcomponent damage occurs. The fail-safedistance depends on ambienttemperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, thecoolant temperature gauge moves towardthe red zone:
A warning lamp illuminates anda message may appear in theinformation display.
If the engine reaches a presetover-temperature condition, the engineautomatically switches to alternatingcylinder operation. Each disabled cylinderacts as an air pump and cools the engine.
When this occurs, your vehicle stilloperates, however:
•Engine power is limited.
•The air conditioning system turns off.
Continued operation increases the enginetemperature, causing the engine tocompletely shut down. Your steering andbraking effort increases in this situation.
When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is foruse during emergencies only. Operateyour vehicle in fail-safe mode only aslong as necessary to bring your vehicleto rest in a safe location and seekimmediate repairs. When in fail-safemode, your vehicle will have limitedpower, will not be able to maintainhigh-speed operation, and maycompletely shut down without warning,potentially losing engine power, powersteering assist, and power brake assist,which may increase the possibility of acrash resulting in serious injury.
WARNING: Do not remove thecoolant reservoir cap when the engine ison or the cooling system is hot. Wait 10minutes for the cooling system to cooldown. Cover the coolant reservoir capwith a thick cloth to prevent thepossibility of scalding and slowly removethe cap. Failure to follow this instructioncould result in personal injury.
Your vehicle has limited engine powerwhen in the fail-safe mode, drive yourvehicle with caution. Your vehicle does notmaintain high-speed operation and theengine may operate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1.Pull off the road as soon as safelypossible and switch the engine off.
2.If you are a member of a roadsideassistance program, we recommendthat you contact your roadsideassistance service provider.
3.If this is not possible, wait a shortperiod for the engine to cool.
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4.Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5.When the engine temperature cools,you can re-start the engine. Have yourvehicle checked as soon as possible tominimize engine damage.
Note:Driving your vehicle without repairincreases the chance of engine damage.
Engine Coolant TemperatureManagement (If Equipped)
WARNING: To reduce the risk ofcrash and injury, be prepared that thevehicle speed may reduce and thevehicle may not be able to acceleratewith full power until the coolanttemperature reduces.
If you tow a trailer with your vehicle, theengine may temporarily reach a highertemperature during severe operatingconditions, for example ascending a longor steep slope in high ambienttemperatures.
At this time, you may notice the coolanttemperature gauge moves toward the redzone and a message may appear in theinformation display.
You may notice a reduction in vehiclespeed caused by reduced engine power inorder to manage the engine coolanttemperature. Your vehicle may enter thismode if certain high-temperature andhigh-load conditions take place. Theamount of speed reduction depends onvehicle loading, grade and ambienttemperature. If this occurs, there is no needto pull off the road. You can continue todrive your vehicle.
The air conditioning may automaticallyturn on and off during severe operatingconditions to protect the engine fromoverheating. When the coolanttemperature decreases to the normaloperating temperature, the air conditioningturns on.
If the coolant temperature gauge movesfully into the red zone, or if the coolanttemperature warning or service enginesoon messages appear in your informationdisplay, do the following:
1.Pull off the road as soon as safelypossible and shift the transmission intopark (P).
2.Leave the engine running until thecoolant temperature gauge needlereturns to the normal position. If thetemperature does not drop afterseveral minutes, follow the remainingsteps.
3.Switch the engine off and wait for it tocool. Check the coolant level.
4.If the coolant level is at or below theminimum mark, immediately addprediluted coolant.
5.If the coolant level is normal, restartthe engine and continue driving.
AUTOMATIC TRANSMISSION
FLUID CHECK
Have an authorized dealer check andchange the transmission fluid and filter atthe correct service interval. SeeScheduled Maintenance (page 247).
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
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You should:
•Remove dust and loose dirt with avacuum cleaner.
•Clean and treat spills and stains assoon as possible.
Do not use the following products as thesemay damage the leather:
•Oil and petroleum or silicone-basedleather conditioners.
•Household cleaners.
•Alcohol solutions.
•Solvents or cleaners intendedspecifically for rubber, vinyl andplastics.
REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint tomatch your vehicle’s color. Your vehiclecolor code is printed on a sticker on thefront, left-hand side door jamb. Take yourcolor code to your authorized dealer tomake sure you get the correct color.
Before repairing minor paint damage, usea cleaner to remove particles such as birddroppings, tree sap, insect deposits, tarspots, road salt and industrial fallout.
Read the instructions before using cleaningproducts.
CLEANING THE WHEELS
1.Regularly clean them with a wheelcleaner. We recommend that you useFord approved wheel cleaner ifavailable.
2.Remove dirt and brake dust with asponge.
3.Remove tar and grease with a bug andtar remover. We recommend that youuse Ford approved bug and tar removerif available.
4.Thoroughly rinse the wheels with waterafter cleaning.
If you intend on parking your vehicle for anextended period after cleaning the wheelswith a wheel cleaner, drive your vehicle fora few minutes before doing so. Thisreduces the risk of corrosion of the brakediscs, brake pads and linings.
Do not clean the wheels when they are hot.
Note: Some car washes could damagewheel rims and covers.
Note: Using non-recommended cleaners,harsh cleaning products, chrome wheelcleaners or abrasive materials coulddamage wheel rims and covers.
VEHICLE STORAGE
If you plan on storing your vehicle for 30days or more, read the followingmaintenance recommendations to makesure your vehicle stays in good operatingcondition.
We engineer and test all motor vehiclesand their components for reliable, regulardriving. Under various conditions,long-term storage may lead to degradedengine performance or failure unless youuse specific precautions to preserve enginecomponents.
General
•Store all vehicles in a dry, ventilatedplace.
•Protect from sunlight, if possible.
•If vehicles are stored outside, theyrequire regular maintenance to protectagainst rust and damage.
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