2023 FORD E SERIES Owners Manual

SERVICE DATA
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, for example, your contact information,to offer you products or services that mayinterest you. Data may be provided to ourservice providers such as part suppliersthat may help diagnose malfunctions, andwho are similarly obligated to protect data.We retain this data only as long asnecessary to perform these functions or tocomply with law. We may provideinformation where required in response toofficial requests to law enforcement orother government authorities or thirdparties acting with lawful authority or courtorder, and such information may be usedin legal proceedings. For U.S. only (ifequipped), if you choose to use connectedapps and services, you consent that certaindiagnostic information may also beaccessed electronically by Ford MotorCompany and Ford authorized servicefacilities, and that the diagnosticinformation may be used to provideservices to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer youproducts and services that may interest
you, where permitted by law. For Canadaonly, for more information, please reviewthe Ford of Canada privacy policy atwww.ford.ca, including our U.S. datastorage and use of service providers inother jurisdictions who may be subject tolegal requirements in Canada, the UnitedStates and other countries applicable tothem, for example, lawful requirements todisclose personal information togovernmental authorities in thosecountries.
EVENT DATA
This vehicle is equipped with an event datarecorder. The main purpose of an eventdata recorder is to record, in certain crashor near crash-like situations, such as anairbag deployment or hitting a roadobstacle; this data will assist inunderstanding how a vehicle’s systemsperformed. The event data recorder isdesigned to record data related to vehicledynamics and safety systems for a shortperiod of time, typically 30 seconds or less.
The event data recorder in this vehicle isdesigned to record such data as:
•How various systems in your vehiclewere operating.
•Whether or not the driver andpassenger seatbelts werebuckled/fastened.
•How far (if at all) the driver wasdepressing the accelerator and/or thebrake pedal.
•How fast the vehicle was traveling.
•Where the driver was positioning thesteering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
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Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (for example name, gender,age, and crash location) is recorded.However, parties, such as law enforcement,could combine the event data recorder datawith the type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the eventdata recorder.
SETTINGS DATA
Your vehicle has electronic control unitsthat have the ability to store data basedon your personalized settings. The data isstored locally in the vehicle or on devicesthat you connect to it, for example, a USBdrive or digital music player. You can deletesome of this data and also choose whetherto share it through the services to whichyou subscribe.
Comfort and Convenience Data
Data recorded includes, for example:
•Seat and steering wheel position.
•Climate control settings.
•Radio presets.
Entertainment Data
Data recorded includes, for example:
•Music, videos or album art.
•Contacts and corresponding addressbook entries.
•Navigation destinations.
CONNECTED VEHICLE DATA
The modem has a SIM. Themodem was enabled when yourvehicle was built and periodicallysends messages to stay connected to thecell phone network, receive automaticsoftware updates and send vehicle-relatedinformation to us, for example diagnosticinformation. These messages couldinclude information that identifies yourvehicle, the SIM and the electronic serialnumber of the modem. Cell phone networkservice providers could have access toadditional information, for example cellphone network tower identification. Foradditional information about our privacypolicy, visit www.FordConnected.com orrefer to your local Ford website.
Note:The modem continues to send thisinformation unless you disable the modemor stop the modem from sharing vehicledata by changing the modem settings. SeeConnected Vehicle (page 236).
Note:The service can be unavailable orinterrupted for a number of reasons, forexample environmental or topographicalconditions and data plan coverage.
Note:To find out if your vehicle has amodem, visit www.FordConnected.com.
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MOBILE DEVICE DATA
If you connect a mobile device to yourvehicle, you can display data from yourdevice on the touchscreen for example,music and album art. You can share yourvehicle data with mobile apps on yourdevice through the system.
The mobile apps function operates by yourconnected device sending data to us in theUnited States. The data is encrypted andincludes, for example, the vehicleidentification number of your vehicle, theSYNC module serial number, odometer,enabled apps, usage statistics anddebugging information. We retain it onlyas long as necessary to provide the service,to troubleshoot, for continuousimprovement and to offer you productsand services that may be of interest to youaccording to your preferences and whereallowed by law.
If you connect a cell phone to the system,the system creates a profile that links tothat cell phone. The cell phone profileenables more mobile features and efficientoperation. The profile contains, forexample data from your phonebook, readand unread text messages and call history,including history of calls when your cellphone was not connected to the system.
If you connect a media device, the systemcreates and retains a media device indexof supported media content. The systemalso records a short diagnostic log ofapproximately 10 minutes of all recentsystem activity.
The cell phone profile, media device indexand diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when youconnect your cell phone or media device.If you no longer plan to use the system oryour vehicle, we recommend you use themaster reset function to erase the storedinformation.
System data cannot be accessed withoutspecial equipment and access to yourvehicle's module.
For additional information about ourprivacy policy, refer to the local Fordwebsite.
Note:To find out if your vehicle hasconnectivity technology, visitwww.FordConnected.com.
EMERGENCY CALL SYSTEM
DATA
When the emergency call system is active,it may disclose to emergency services thatyour vehicle has been in a crash involvingthe deployment of an airbag or activationof the fuel pump shut-off. Certain versionsor updates to the emergency call systemmay also be capable of electronically orverbally disclosing to emergency servicesoperators your vehicle location or otherdetails about your vehicle or crash to assistemergency services operators to providethe most appropriate emergency services.If you do not want to disclose thisinformation, do not activate the emergencycall system.
Note:You cannot deactivate emergencycall systems that are required by law.
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PROTECTING THE
ENVIRONMENT
Sustainability is a priority at Ford. We areconstantly looking for ways to reduce ourimpact on the planet while providingcustomers with great products anddelivering a strong business. You shouldplay your part in protecting theenvironment. Correct vehicle usage andthe authorized disposal of waste, cleaningand lubrication materials are significantsteps toward this aim.
For additional information about oursustainability progress and initiatives, visitwww.sustainability.ford.com.
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INSTRUMENT PANEL
Direction indicators. See Direction Indicators (page 54). Wiper lever. SeeWindshield Wipers (page 51).A
Information display control. See Information Display Control (page 50).B
Instrument cluster. See General Information (page 65).C
Audio control.D
Gearshift lever. See Automatic Transmission (page 96).E
Auxiliary switches. See Auxiliary Switches (page 243).F
Audio unit. See Audio Unit (page 237).G
Passenger airbag deactivation indicator. See Driver and Passenger Airbags(page 36).H
Traction control switch. See Using Traction Control (page 103).I
Hazard flasher switch. See Hazard Flashers (page 142).J
Climate control. See Manual Climate Control (page 74).K
Ignition. See Ignition Switch (page 82).L
Horn.M
Steering wheel adjustment. See Adjusting the Steering Wheel (page 49).N
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Cruise control. See Cruise Control (page 107).O
Lighting control. See Lighting Control (page 52).P
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GENERAL INFORMATION
See the following sections for directionson how to properly use safety restraintsfor children.
WARNING: Always make sure yourchild is secured properly in a device thatis appropriate for their height, age andweight. Child safety restraints must bebought separately from your vehicle.Failure to follow these instructions andguidelines may result in an increased riskof serious injury or death to your child.
WARNING: All children are shapeddifferently. The National Highway TrafficSafety Administration and other safetyorganizations, base theirrecommendations for child restraints onprobable child height, age and weightthresholds, or on the minimumrequirements of the law. We recommendthat you check with a NHTSA CertifiedChild Passenger Safety Technician
(CPST) to make sure that you properlyinstall the child restraint in your vehicleand that you consult your pediatrician tomake sure you have a child restraintappropriate for your child. To locate achild restraint fitting station and CPST,contact NHTSA toll free at1-888-327-4236 or go towww.nhtsa.dot.gov. In Canada, contactTransport Canada toll free at1-800-333-0371 or go to www.tc.gc.cato find a Child Car Seat Clinic in yourarea. Failure to properly restrain childrenin child restraints made especially fortheir height, age and weight, may resultin an increased risk of serious injury ordeath to your child.
WARNING: On hot days, thetemperature inside the vehicle can risevery quickly. Exposure of people oranimals to these high temperatures foreven a short time can cause death orserious heat related injuries, includingbrain damage. Small children areparticularly at risk.
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Recommendations for Safety Restraints for Children
Recommended RestraintTypeChild Size, Height, Weight, or AgeChild
Use a child restraint(sometimes called aninfant carrier, convertibleseat, or toddler seat).
Children weighing 40 lb (18 kg) or less(generally age four or younger).Infants ortoddlers
Use a belt-positioningbooster seat.
Children who have outgrown or no longerproperly fit in a child restraint (generallychildren who are less than 57 in (1.45 m)tall, are greater than age four and lessthan age 12, and between 40 lb (18 kg)and 80 lb (36 kg) and upward to 100 lb(45 kg) if recommended by your childrestraint manufacturer).
Small children
Use a vehicle seatbelthaving the lap belt snugand low across the hips,shoulder belt centeredacross the shoulder andchest, and seat backrestupright.
Children who have outgrown or no longerproperly fit in a belt-positioning boosterseat (generally children who are at least57 in (1.45 m) tall or greater than 80 lb(36 kg) or 100 lb (45 kg) if recommendedby child restraint manufacturer).
Larger children
•You are required by law to properly usechild restraints for infants and toddlersin the United States and Canada.
•Many states and provinces require thatsmall children use approved boosterseats until they reach age eight, aheight of 57 in (1.45 m) tall, or 80 lb(36 kg). Check your local and state orprovincial laws for specificrequirements about the safety ofchildren in your vehicle.
•When possible, always properlyrestrain children 12 years of age andunder in a rear seating position of yourvehicle. Accident statistics suggest thatchildren are safer when properlyrestrained in the rear seating positionsthan in a front seating position.
•When installing a rear facing childrestraint, adjust the vehicle seats toavoid interference between the childrestraint and the vehicle seat in frontof the child restraint.
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