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PHONE PRECAUTIONS
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
CONNECTING YOUR PHONE
Go to the settings menu on your device andswitch Bluetooth® on.
Press the phone option on thefeature bar.
1.Press Add Phone.
Note:A prompt alerts you to search for yourvehicle on your cell phone.
2.Select your vehicle on your cell phone.
Note:A number appears on your cell phoneand on the touchscreen.
3.Confirm the number on your cell phonematches the number on thetouchscreen.
Note:The touchscreen indicates that youhave successfully paired your cell phone.
4.Approve phonebook download requeston your cell phone.
PHONE MENU
This menu becomes available after pairinga phone.
Recent Call List
Display and select an entry from a list ofprevious calls.
Contacts
Display a smart search form to look up yourcontacts. Use the List button toalphabetically sort your contacts.
Favorites
Display the list of favorite contacts thatare set up on your phone.
Messaging
Displays the list of text messages to read,listen to, or respond to.
Email
Displays the list of emails to read, listen to,or respond to.
Phone List
Display the list of paired or connecteddevices that you can select.
Note:Up to 12 devices can be stored.
Do Not Disturb
Reject incoming calls and switch ring tonesand alerts off.
Phone Keypad
Directly dial a number.
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Voice Control
Press the button and say a command touse the Google or Siri voice assistantavailable on your connected phone toaccess supported features.
Note:Some features under the phone menumay not be available if the feature is notsupported through the phone.
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MAKING AND RECEIVING A
PHONE CALL
Making Calls
To call a number in your contacts,select:
Action and DescriptionMenu Item
You can then select thename of the contact youwant to call. Any numbersstored for that contactdisplay along with anystored contact photos. Youcan then select thenumber that you want tocall. The system begins thecall.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select anentry that you want to call.The system begins the call.
Recent CallList
To call a number from your favorites,select:
Action and DescriptionMenu Item
You can then select anentry that you want to call.The system begins the call.
Favorites
To call a number that is not stored inyour phone, select:
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Ignore the call by doing nothing. Thesystem logs it as a missed call.
During a Phone Call
During a phone call, the contacts nameand number display on the screen alongwith the call duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
You can select any of the following duringan active phone call:
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Item
Immediately end aphone call. You canalso press thebutton on thesteering wheel.
End Call
Press this to accessthe phone keypad.Keypad
Item
MuteYou can switch themicrophone off sothe caller does nothear you.
Transfer the phonecall audio to thecell phone or backto the touchscreen.
Privacy
SENDING AND RECEIVING A TEXT MESSAGE
DescriptionMenu Item
Hear the text message.Hear It
View the text message.View
Call the sender.Call
Reply to the text message with a standard text message.Reply
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SWITCHING TEXT MESSAGE
NOTIFICATION ON AND OFF
The settings on your device must beenabled to receive text messagenotifications on the center display. Checkyour device settings to enable thesefeatures.
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Note:Some devices may lose the ability toplay music over USB when Mobile Apps areenabled.
Note:Some apps may run through AndroidAuto if it is enabled.
Note:Closing an app on your device closesit on the touchscreen.
Note:For troubleshooting assistance selectCompatible Apps List or My App Isn't Listedunder Mobile Apps Help.
SWITCHING APPLE CARPLAY
ON AND OFF
Enabling Apple CarPlay with USB
1.Connect your device to a USB port.
2.Follow the instructions on your deviceand the touchscreen.
Note:Selecting "Enable Wireless CarPlay"on your device prepares the device forwireless CarPlay when you re-enter thevehicle.
Enabling Apple CarPlay withWireless
1.Pair your device to Bluetooth®.
2.Follow the instructions on your deviceand the touchscreen.
Disabling Apple CarPlay
Select the settings option on thefeature bar.
1.Press Phone List.
2.Select your device from the list.
3.Press Disable.
Re-Enabling Apple CarPlay
Select the settings option on thefeature bar.
1.Press Phone List.
2.Select your device from the list.
3.Press Connect to Apple CarPlay.
SWITCHING ANDROID AUTO
ON AND OFF
Enabling Android Auto with USB
(If Equipped)
1.Connect your device to a USB port.
2.Follow the instructions on thetouchscreen.
Note:Certain features of the system arenot available when you are using AndroidAuto.
Enabling Android Auto withWireless
1.Pair your device to Bluetooth®.
2.Follow the instructions on your deviceand the touchscreen.
Note:Certain Android Devices do notsupport Android Auto Wireless. Pleasecheck your Android OS version forcompatibility.
Disabling Android Auto
Select the settings option on thefeature bar.
1.Press Phone List.
2.Select your device from the list.
3.Press Disable.
Re-Enabling Android Auto
Select the settings option on thefeature bar.
1.Press Phone List.
2.Select your device from the list.
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For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
We will repair or replace any properlyauthorized dealer-installed Ford OriginalAccessory found to be defective infactory-supplied materials or workmanshipduring the warranty period, as well as anycomponent damaged by the defectiveaccessories.
We will warrant your Ford OriginalAccessory through the warranty thatprovides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Ford Licensed Accessories are theaccessory manufacturer's designs. Themanufacturer develops and thereforewarrants Ford Licensed Accessories, anddoes not design or test these accessoriesto Ford Motor Company engineeringrequirements.
Contact an authorized Ford dealer for themanufacturer’s limited warranty details,and request a copy of the Ford LicensedAccessories product limited warranty fromthe accessory manufacturer.
Most Ford Performance Parts are sold withno warranty, unless otherwise indicated.Check the Ford Performance Part website:www.performanceparts.ford.com orcontact the Ford Performance Partstech-line at (800) FORD788 for the latestlimited warranty information on specificproducts.
For maximum vehicle performance, keepthe following information in mind whenadding accessories or equipment to yourvehicle:
•When adding accessories, equipment,passengers and luggage to yourvehicle, do not exceed the total weightcapacity of the vehicle or of the frontor rear axle (GVWR or GAWR asindicated on the Safety ComplianceCertification label). Ask an authorizeddealer for specific weight information.
•The Federal CommunicationsCommission (FCC) and CanadianRadio TelecommunicationsCommission (CRTC) regulate the useof mobile communications systemsthat are equipped with radiotransmitters, for example two-wayradios, telephones and theft alarms.Any such equipment installed in yourvehicle should comply with FederalCommunications Commission (FCC)and Canadian RadioTelecommunications Commission(CRTC) regulations and should beinstalled only by an authorized dealer.
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HELM, LLC47911 Halyard Drive, Suite 200Plymouth, Michigan 48170Attention: Customer Service
Call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
For additional information, visitwww.helminc.com.
REPORTING SAFETY DEFECTS
IN THE UNITED STATES
If you believe that your vehicle hasa defect which could cause acrash or could cause injury ordeath, you should immediatelyinform the National HighwayTraffic Safety Administration(NHTSA) in addition to notifyingFord Motor Company.
If NHTSA receives similarcomplaints, it may open aninvestigation, and if it finds that asafety defect exists in a group ofvehicles, it may order a recall andremedy campaign. However,NHTSA cannot become involvedin individual problems betweenyou, your dealer, or Ford MotorCompany.
To contact NHTSA, you may callthe Vehicle Safety Hotlinetoll-free at 1-888-327-4236 (TTY:1-800-424-9153); go towww.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue,Southeast
Washington, D.C. 20590
You can also obtain otherinformation about motor vehiclesafety from www.safercar.gov.
REPORTING SAFETY DEFECTS
IN CANADA
If you believe that your vehicle has a defectwhich could cause a crash or could causeinjury or death, you should immediatelyinform Transport Canada and Ford ofCanada.
Transport Canada Contact Information
http://tc.canada.ca/recallsWebsite(English)
http://tc.canada.ca/rappelsWebsite(French)
1-800-333-0510Phone
540
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