
IN CASE OF EMERGENCY205
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
The light located next to the SOS button will continu -
ously illuminate red.
The Device Screen will display the following message
“Vehicle device requires service. Please contact an
authorized dealer.”
An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact an authorized dealer.” Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the
SOS Call system operation. These include, but are not
limited to, the following factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware are
damaged during a crash
The vehicle battery loses power or becomes discon -
nected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed
Equipment malfunction at the SOS operator facility
Operator error by the SOS operator
LTE (voice/data) or 4G (data) network congestion
Weather
Buildings, structures, geographic terrain, or tunnels
NOTE:
Your vehicle may be transmitting data as authorized by
the subscriber Úpage 275.
Never place anything on or near the vehicle’s
LTE (voice/data) or 4G (data) and GPS antennas.
You could prevent LTE (voice/data) or 4G (data) and
GPS signal reception, which can prevent your vehicle
from placing an emergency call. An operable LTE
(voice/data) or 4G (data) network connection and a
GPS signal is required for the SOS Call system to
function properly.
Changes or modifications not expressly approved by
the party responsible for compliance could void the
user's authority to operate the equipment.
WARNING!
Ignoring the overhead console light could mean you
will not have SOS Call services. If the overhead
console light is illuminated, have an authorized
dealer service the SOS Call system immediately.
The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected.
If the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
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206IN CASE OF EMERGENCY
(Continued)
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. Please refer to your provided
radio supplement for complete information.
ASSIST Call
The vehicle is equipped with an on-board assist, which is
located within the Uconnect system. The ASSIST feature is
used to automatically connect you to any one of the
following support centers:
Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button to connect to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
Vehicle Customer Care – Total support for all other
vehicle issues.
Dodge Connect Customer Care – Total support for
Radio, Phone and NAV issues.
For further information, refer to the vehicles radio
supplement.
JACKING AND TIRE CHANGING —
IF EQUIPPED
Use this QR code to access your digital
experience.
PREPARATIONS FOR JACKING
1. Park the vehicle on a firm level surface as far from the edge of the roadway as possible. Avoid icy or
slippery areas.
2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake.
4. Place the ignition in the OFF position.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center
where it can be raised on a lift.
Never start or run the engine while the vehicle is on
a jack.
The jack is designed to be used as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or slip -
pery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid being hit when operating the jack or
changing the wheel.
WARNING!
23_GG_OM_EN_USC_t.book Page 206

IN CASE OF EMERGENCY207
5. Block both the front and rear of the wheel diagonally
opposite of the jacking position. For example, if the
driver’s front wheel is being changed, block the
passenger’s rear wheel.
Wheel Blocked Example
NOTE:
Passengers should not remain in the vehicle when the
vehicle is being lifted or raised.
JACK AND TOOLS LOCATION/SPARE
T
IRE STOWAGE — IF EQUIPPED
If equipped, the jack, tools and spare tire are located
under the load floor in the rear cargo compartment.
Jack, Tools And Spare Tire Location
To access the jack, tools and spare tire proceed as follows:
1. Open the liftgate.
2. Locate and lift up on the load floor handle.
Load Floor Handle Spare Tire
3. Remove the fastener securing the spare tire by
turning it counterclockwise.
Spare Tire Fastener
4. Pull upward to remove the jack and tools tray to gain access to the spare tire.
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208IN CASE OF EMERGENCY
(Continued)
Jack And Tools
JACKING INSTRUCTIONS
Jack Warning Label
1 — Tow Eye
2 — Wheel Bolt Wrench
3 — Jack
4 — Wheel Chock
5 — Fuel Funnel
6 — Unlocking Tool (If Equipped)
7 — Screwdriver
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and set the transmis -
sion in PARK.
Block the wheel diagonally opposite the wheel to be
raised.
Never start or run the engine with the vehicle on a
jack.
Do not let anyone sit in the vehicle when it is on a
jack.
Do not get under the vehicle when it is on a jack.
If you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
If working on or near a roadway, be extremely careful
of motor traffic.
To ensure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with the
valve stem facing the ground.
WARNING!
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212IN CASE OF EMERGENCY
(Continued)
INFLATION PROCEDURENOTE:Always follow applicable state and provincial laws. Contact
state and provincial Highway Safety offices for additional
details.
To use your Tire Inflator Kit, proceed as follows:
1. Stop the vehicle in a position where you can repair
the tire safely. Activate the Hazard Warning Flashers
to make other drivers aware of your presence.
2. If equipped, use all available safety equipment required by law.
3. Verify that the valve stem (on the wheel with the deflated tire) is in a position that is near to the
ground. This will allow the Tire Inflator Kit hoses to
reach the valve stem and keep the tire repair kit flat
on the ground.
4. Place the gear selector to PARK (P).
5. Apply the Electric Park Brake and cycle the engine OFF.
6. Insert the sealant cartridge containing the sealing fluid in the proper compressor holder, pushing down
hard. Unscrew the tire valve cap, take out the filler
tube and tighten the fitting on the tire valve.
WARNING!
The information required by current legislation is
shown on the kit cartridge label. Read the cartridge
label before use, avoid improper use.
Do not attempt to seal a tire on the side of the
vehicle closest to traffic. Pull far enough off the
road to avoid the danger of being hit when using
the Tire Service Kit.
Do not remove foreign bodies from the tire.
Do not leave the compressor running for more than
20 minutes, this may cause overheating.
Do not use the Tire Service Kit or drive the vehicle
under the following circumstances:
If the puncture in the tire tread is approximately
1/4 inch (6 mm) or larger.
If the tire has any sidewall damage.
If the tire has any damage from driving with
extremely low tire pressure.
If the tire has any damage from driving on a
flat tire.
If the wheel has any damage.
If you are unsure of the condition of the tire or
the wheel.
Keep the Tire Service Kit away from open flames or
heat sources.
A loose Tire Service Kit thrown forward in a collision
or hard stop could endanger the occupants of the
vehicle. Always stow the Tire Service Kit in the place
provided. Failure to follow these warnings can result
in injuries that are serious or fatal to you, your
passengers, and others around you.
Take care not to allow the contents of the Tire
Service Kit to come in contact with hair, eyes, or
clothing. Tire Service Kit sealant is harmful if inhaled,
swallowed, or absorbed through the skin. It causes
skin, eye, and respiratory irritation. Flush immedi -
ately with plenty of water if there is any contact with
eyes or skin. Change clothing as soon as possible, if
there is any contact with clothing.
Tire Service Kit sealant solution contains latex. In
case of an allergic reaction or rash, consult a physi -
cian immediately. Keep the Tire Service Kit out of
reach of children. If swallowed, rinse mouth immedi -
ately with plenty of water and drink plenty of water.
Do not induce vomiting! Consult a physician immedi -
ately.
WARNING!
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SERVICING AND MAINTENANCE255
Example: If garage temperature = 68°F (20°C) and the
outside temperature = 32°F (0°C) then the cold tire
inflation pressure should be increased by 3 psi (21 kPa),
which equals 1 psi (7 kPa) for every 12°F (7°C) for this
outside temperature condition.
Tire pressure may increase from 2 to 6 psi (13 to 40 kPa)
during operation. DO NOT reduce this normal pressure
buildup or your tire pressure will be too low.
Tire Pressures For High Speed Operation
The manufacturer advocates driving at safe speeds and
within posted speed limits. Where speed limits or
conditions are such that the vehicle can be driven at high
speeds, maintaining correct tire inflation pressure is very
important. Increased tire pressure and reduced vehicle
loading may be required for high-speed vehicle operation.
Refer to an authorized tire dealer or original equipment
vehicle dealer for recommended safe operating speeds,
loading and cold tire inflation pressures.
Radial Ply Tires
Tire Repair
If your tire becomes damaged, it may be repaired if it
meets the following criteria:
The tire has not been driven on when flat.
The damage is only on the tread section of your tire
(sidewall damage is not repairable).
The puncture is no greater than ¼ of an inch (6 mm).
Consult an authorized tire dealer for tire repairs and
additional information.
Damaged Run Flat tires, or Run Flat tires that have
experienced a loss of pressure should be replaced
immediately with another Run Flat tire of identical size and
service description (Load Index and Speed Symbol).
Replace the tire pressure sensor as well as it is not
designed to be reused.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive 50 miles
(80 km) at 50 mph (80 km/h) after a rapid loss of inflation
pressure. This rapid loss of inflation is referred to as the
Run Flat mode. A Run Flat mode occurs when the tire
inflation pressure is at or below 14 psi (96 kPa). Once a Run Flat tire reaches the Run Flat mode it has
limited driving capabilities and needs to be replaced
immediately. A Run Flat tire is not repairable. When a Run
Flat tire is changed after being driven under a Run Flat
mode 14 psi (96 kPa) condition, please replace the TPMS
sensor as it is not designed to be reused.
NOTE:TPMS sensor must be replaced after driving the vehicle on
a flat tire condition.
It is not recommended to drive a vehicle loaded at full
capacity or to tow a trailer while a tire is in the Run Flat
mode.
For more information
Úpage 165.
Tire Spinning
When stuck in mud, sand, snow, or ice conditions, do not
spin your vehicle's wheels above 30 mph (48 km/h) or for
longer than 30 seconds continuously without stopping
Úpage 219.WARNING!
High speed driving with your vehicle under maximum
load is dangerous. The added strain on your tires could
cause them to fail. You could have a serious collision.
Do not drive a vehicle loaded to the maximum capacity
at continuous speeds above 75 mph (120 km/h).
WARNING!
Combining radial ply tires with other types of tires on
your vehicle will cause your vehicle to handle poorly.
The instability could cause a collision. Always use radial
ply tires in sets of four. Never combine them with other
types of tires.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause tire damage or
failure. A tire could explode and injure someone.
Do not spin your vehicle's wheels faster than 30 mph
(48 km/h) for more than 30 seconds continuously
when you are stuck, and do not let anyone near a
spinning wheel, no matter what the speed.8
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SERVICING AND MAINTENANCE257
TIRE TYPES
All Season Tires — If Equipped
All Season tires provide traction for all seasons (Spring,
Summer, Autumn, and Winter). Traction levels may vary
between different All Season tires. All Season tires can be
identified by the M+S, M&S, M/S or MS designation on the
tire sidewall. Use All Season tires only in sets of four;
failure to do so may adversely affect the safety and
handling of your vehicle.
Summer Or Three Season Tires —
If Equipped
Summer tires provide traction in both wet and dry
conditions, and are not intended to be driven in snow or on
ice. If your vehicle is equipped with Summer tires, be
aware these tires are not designed for Winter or cold
driving conditions. Install Winter tires on your vehicle when
ambient temperatures are less than 40°F (5°C) or if
roads are covered with ice or snow. For more information,
contact an authorized dealer.
Summer tires do not contain the all season designation or
mountain/snowflake symbol on the tire sidewall. Use
Summer tires only in sets of four; failure to do so may
adversely affect the safety and handling of your vehicle.
Snow Tires
Some areas of the country require the use of snow tires
during the Winter. Snow tires can be identified by a
mountain/snowflake symbol on the tire sidewall.
If you need snow tires, select tires equivalent in
size and type to the original equipment tires.
Use snow tires only in sets of four; failure to do
so may adversely affect the safety and handling
of your vehicle.
Snow tires generally have lower speed ratings than what
was originally equipped with your vehicle and should not be
operated at sustained speeds over 75 mph (120 km/h). For speeds above 75 mph (120 km/h) refer to original
equipment or an authorized tire dealer for recommended
safe operating speeds, loading and cold tire inflation
pressures.
While studded tires improve performance on ice, skid and
traction capability on wet or dry surfaces may be poorer
than that of non-studded tires. Some states prohibit
studded tires; therefore, local laws should be checked
before using these tire types.
WARNING!
Do not use a tire, wheel size, load rating, or speed
rating other than that specified for your vehicle.
Some combinations of unapproved tires and wheels
may change suspension dimensions and perfor -
mance characteristics, resulting in changes to
steering, handling, and braking of your vehicle.
This can cause unpredictable handling and stress to
steering and suspension components. You could
lose control and have a collision resulting in serious
injury or death. Use only the tire and wheel sizes with
load ratings approved for your vehicle.
Never use a tire with a smaller Load Index or capacity
other than what was originally equipped on your
vehicle. Using a tire with a smaller Load Index could
result in tire overloading and failure. You could lose
control and have a collision.
Failure to equip your vehicle with tires having
adequate speed capability can result in sudden tire
failure and loss of vehicle control.
CAUTION!
Replacing original tires with tires of a different size may
result in false speedometer and odometer readings.
WARNING!
Do not use Summer tires in snow/ice conditions. You
could lose vehicle control, resulting in severe injury or
death. Driving too fast for conditions also creates the
possibility of loss of vehicle control.
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277
INDEX
AActive Driving Assist System ....................................... 101
Active Speed Limiter ....................................................... 90
Adaptive Cruise Control (ACC) ........................................92
Adding Engine Coolant (Antifreeze) ............................ 234
Additives, Fuel .............................................................. 267
Air Bag........................................................................... 176Air Bag Operation.................................................... 177
Air Bag Warning Light .................................... 176
, 178
Driver Knee Air Bag ................................................ 181
Enhanced Accident Response ...................... 184
, 222
Event Data Recorder (EDR).................................... 222 Front Air Bag ........................................................... 178
If Deployment Occurs ............................................. 184
Knee Impact Bolsters ............................................. 181
Maintaining Your Air Bag System .......................... 187
Maintenance ........................................................... 187
Redundant Air Bag Warning Light ......................... 176
Side Air Bags ........................................................... 181
Transporting Pets.................................................... 199
Air Bag Light ........................................................ 176
, 200
Air Cleaner, Engine (Engine Air Cleaner Filter) ........... 229
Air Conditioner Maintenance ...................................... 229
Air Conditioner Refrigerant ................................. 229
, 230
Air Conditioner System ................................................ 229
Air Conditioning ............................................................... 46
Air Conditioning Filter ........................................... 50
, 230
Air Conditioning, Operating Tips ..................................... 49 Air Filter......................................................................... 229 Air Pressure
Tires.......................................................................... 254
Alarm Arm The System......................................................... 20
Disarm The System ................................................... 21
Panic........................................................................... 13
Security Alarm..................................................... 20
, 73
Alarm System Security Alarm............................................................ 20
All Wheel Drive Towing ...................................................................... 221
All Wheel Drive (AWD)............................................88
, 221
Alterations/Modifications Vehicle.......................................................................... 8
Antifreeze (Engine Coolant) ............................... 233
, 268
Disposal ...................................................................234
Anti-Lock Brake System (ABS) ..................................... 154
Anti-Lock Warning Light.................................................. 74
Arming System Security Alarm............................................................ 20
Assist, Hill Start ............................................................. 158
Audio Systems (Radio) ................................................. 129
Auto Down Power Windows............................................ 55
Auto Hold ......................................................................... 84
Auto Liftgate Fault Warning Light .................................. 73
Automatic Dimming Mirror ............................................. 34 Automatic Door Locks .................................................... 25Automatic Headlights ..................................................... 41 Automatic High Beams .................................................. 41
Automatic Temperature Control (ATC) .......................... 49
Automatic Transaxle....................................................... 85
Automatic Transmission ................................................ 86 Adding Fluid .................................................... 237
, 269
Fluid And Filter Change........................................... 237
Fluid Change ........................................................... 237
Fluid Level Check .................................................... 236
Fluid Type .......................................................237
, 269
Special Additives ..................................................... 236
Auxiliary Electrical Outlet (Power Outlet) ...................... 52
Axle Fluid....................................................................... 269
Axle Lubrication ............................................................ 269
BBattery.................................................................... 72, 227
Charging System Light .............................................. 72
Keyless Key Fob Replacement................................. 14
Battery Saver Feature .................................................... 70
Belts, Seat..................................................................... 200
Blind Spot Monitoring .................................................. 159
Body Mechanism Lubrication ...................................... 230
B-Pillar Location ........................................................... 251
Brake Assist System..................................................... 155
Brake Control System, Electronic................................ 155
Brake Fluid.................................................................... 269
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