IN CASE OF EMERGENCY203
(Continued)
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button and you will be
connected to a representative for assistance. Road -
side Assistance will know what vehicle you’re driving
and its location. Additional fees may apply for roadside
Assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all other
vehicle issues.
Uconnect Customer Care – Total support for Radio,
Phone and NAV issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE:In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to a SOS operator. To cancel the SOS Call connection,
push the SOS call button on the Rearview Mirror or press
the cancellation button on the Device Screen. Termination
of the SOS Call will turn off the green LED light on the
Rearview Mirror.
2. The LED light located between the ASSIST and SOS buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made. 3. Once a connection between the vehicle and a SOS
operator is made, the SOS Call system may transmit
the following important vehicle information to a SOS
operator:
Indication that the occupant placed a SOS Call.
The vehicle brand.
The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if
additional help is needed.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional help is
needed. Once the SOS operator opens a voice
connection with the vehicle’s SOS Call system, the
operator should be able to speak with you or other
vehicle occupants and hear sounds occurring in
the vehicle. The vehicle’s SOS Call system will
attempt to remain connected with the SOS oper -
ator until the SOS operator terminates the connec -
tion.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the Uconnect and SiriusXM
Guardian™ features and applications in this vehicle.
Only use Uconnect features and SiriusXM Guardian™
services when it is safe to do so. Failure to do so may
result in an accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
7
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204IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls. If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
The Rearview Mirror light located between the ASSIST
and SOS buttons will continuously illuminate red.
The Device Screen will display the following message
“Vehicle device requires service. Please contact an
authorized dealer”.
An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact an authorized dealer”. Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
The ignition is in the OFF position.
The vehicle’s electrical systems are not intact.
The SOS Call system software and/or hardware are
damaged during a crash.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed.
Equipment malfunction at the SOS operator facility.
Operator error by the SOS operator.
LTE (voice/data) or 4G (data) network congestion.
Weather.
Buildings, structures, geographic terrain, or tunnels.
The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
WARNING!
WARNING!
Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview Mirror
light is illuminated, have an authorized dealer
service the SOS Call system immediately.
The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the Uconnect and SiriusXM
Guardian™ features and applications in this vehicle.
Only use Uconnect features and SiriusXM Guardian™
services when it is safe to do so. Failure to do so may
result in an accident involving serious injury or death.
23_LD_OM_EN_USC_t.book Page 204
IN CASE OF EMERGENCY205
(Continued)
NOTE:
Your vehicle may be transmitting data as authorized by
the subscriber.
Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. Please refer to your provided
radio supplement for complete information.
JACKING AND TIRE CHANGING —
IF EQUIPPED
Use this QR code to access your digital
experience.
PREPARATIONS FOR JACKING
1. Park the vehicle on a firm, level surface as far from
the edge of the roadway as possible. Avoid icy or
slippery areas.
2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake.
4. Place the gear selector into PARK (P).
5. Turn off the ignition.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center
where it can be raised on a lift.
Never start or run the engine while the vehicle is on
a jack.
The jack is designed to be used as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or slip -
pery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid being hit when operating the jack or
changing the wheel.
WARNING!
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206IN CASE OF EMERGENCY
6. Block both the front and rear of the wheels diagonally
opposite of the jacking position using the provided
wheel chocks. For example, if changing the driver’s
front wheel, chock the passenger’s rear wheel.
Wheel Blocked Example
NOTE:
Passengers should not remain in the vehicle when the
vehicle is being lifted or raised.
JACK LOCATION/SPARE TIRE STOWAGE
The jack, tools and spare tire are stowed under the load
floor in the trunk.
Spare Tire And Jack Location
NOTE:
The spare tire must be removed in order to access the
jack.
Follow these steps to access the jack and spare tire:
1. Open the trunk.
2. Lift up the load floor by using the pull strap.
3. Rotate the fastener securing the spare tire counter -
clockwise to remove it.
Spare Tire Fastener
4. Remove the spare tire.
5. Rotate the fastener securing the jack counter -
clockwise to remove it.
Jack Fastener
23_LD_OM_EN_USC_t.book Page 206
IN CASE OF EMERGENCY207
(Continued)
6. Remove the wheel chocks, jack and lug wrench
assembly from under the spare tire. Turn the jack
screw to the left to loosen the lug wrench, and remove
the wrench from the jack assembly.
JACKING INSTRUCTIONS
Jack Warning Label
1. Remove the spare tire, jack, wheel chocks, and lug wrench.
2. If equipped with aluminum wheels where the center cap covers the lug nuts, use the lug wrench to pry the
center cap off carefully before raising the vehicle.
NOTE:When the following label is present, the spare tire must be
used for the rear wheel(s) only. For a flat front tire, you
must first install the spare on one of the rear tires. Then,
follow the jacking instructions for front tire replacement
and replace the front road wheel with the wheel removed
from the rear of the vehicle.
Spare Tire Label
WARNING!
A loose tire or jack thrown forward in a collision or hard
stop could endanger the occupants of the vehicle.
Always stow the jack parts and the spare tire in the
places provided. Have the deflated (flat) tire repaired or
replaced immediately.
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and set an automatic
transmission in PARK.
Chock the wheel diagonally opposite the wheel to be
raised.
Never start or run the engine with the vehicle on a
jack.
Do not let anyone sit in the vehicle when it is on a
jack.
Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
If working on or near a roadway, be extremely careful
of motor traffic.
To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with the
valve stem facing the ground.
WARNING!
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23_LD_OM_EN_USC_t.book Page 207
208IN CASE OF EMERGENCY
3. Before raising the vehicle, use the lug wrench to
loosen, but not remove, the lug nuts on the wheel
with the flat tire. Turn the lug nuts counterclockwise
one turn while the wheel is still on the ground.
Placement for the front and rear jacking locations are
critical. See the following images for proper jacking lo -
cations.
Jacking Locations
4. Place the jack underneath the lift area that is closest to the flat tire. Turn the jack screw clockwise to firmly
engage the jack saddle with the lift area of the sill
flange.
Front Lifting Point
Front Jacking Location Rear Lifting Point
Rear Jacking Location
CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the Jacking
Instructions for this vehicle.
23_LD_OM_EN_USC_t.book Page 208
IN CASE OF EMERGENCY209
5. Raise the vehicle just enough to remove the flat tire
and install the spare tire.
6. Remove the lug nuts and tire.
7. Mount the spare tire.
Mounting Spare Tire
NOTE:
For vehicles so equipped, do not attempt to install a center
cap or wheel cover on the compact spare Úpage 259.
8. Install the lug nuts with the cone shaped end of the lug nut toward the wheel. Lightly tighten the lug nuts.
9. Lower the vehicle to the ground by turning the jack handle counterclockwise.
10. Finish tightening the wheel bolts. Push down on the wrench while at the end of the handle for increased
leverage. Tighten the wheel bolts in a star pattern
until each wheel bolt has been tightened twice. If in
doubt about the correct tightness, have them
checked with a torque wrench by an authorized
dealer or at a service station
Úpage 267.
11. Stow the wheel chocks, jack, tools and flat tire. Make sure the base of the jack faces the front of the vehicle
before tightening down the fastener.
TIRE SERVICE KIT — IF EQUIPPED
Use this QR code to access your digital
experience.
Small punctures up to 1/4 inch (6 mm)
in the tire tread can be sealed with Tire
Service Kit. Foreign objects (e.g.,
screws or nails) should not be removed
from the tire. Tire Service Kit can be
used in outside temperatures down to
approximately -4°F (-20°C).
This kit will provide a temporary tire seal, allowing you to
drive your vehicle up to 100 miles (160 km) with a
maximum speed of 50 mph (80 km/h).
TIRE SERVICE KIT STORAGE
The Tire Service Kit is located in the trunk.
Tire Service Kit Location
WARNING!
Raising the vehicle higher than necessary can make the
vehicle less stable. It could slip off the jack and hurt
someone near it. Raise the vehicle only enough to
remove the tire.
CAUTION!
Be sure to mount the spare tire with the valve stem
facing outward. The vehicle could be damaged if the
spare tire is mounted incorrectly.
WARNING!
To avoid the risk of forcing the vehicle off the jack, do
not tighten the wheel nuts fully until the vehicle has
been lowered. Failure to follow this warning may result
in serious injury.
WARNING!
A loose tire or jack thrown forward in a collision or hard
stop could endanger the occupants of the vehicle.
Always stow the jack parts and the spare tire in the
places provided. Have the deflated (flat) tire repaired or
replaced immediately.
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210IN CASE OF EMERGENCY
(Continued)
TIRE SERVICE KIT COMPONENTS AND
O
PERATION
Tire Service Kit Components
Using The Mode Select Knob And Hoses
Your Tire Service Kit is equipped with the following
symbols to indicate the air or sealant mode.
Using The Power Button
Push and release the Power Button once to
turn on the Tire Service Kit. Push and
release the Power Button again to turn Off
the Tire Service Kit.
Selecting Air Mode
Push in the Mode Select Knob and turn to
this position for air pump operation only.
Use the Black Air Pump Hose when
selecting this mode.
Selecting Sealant Mode
Push in the Mode Select Knob and turn to
this position to inject the Tire Service Kit
Sealant and to inflate the tire. Use the
Sealant Hose (clear hose) when selecting
this mode.
TIRE SERVICE KIT USAGE PRECAUTIONS
The Sealant Bottle and Sealant Hose are a one tire
application use and need to be replaced after each
use. Always replace these components immediately at
your original equipment vehicle dealer.
When the Tire Service Kit sealant is in a liquid form,
clean water and a damp cloth will remove the material
from the vehicle or tire and wheel components. Once
the sealant dries, it can easily be peeled off and prop -
erly discarded.
For optimum performance, make sure the valve stem
on the wheel is free of debris before connecting the
Tire Service Kit.
You can use the Tire Service Kit air pump to inflate
bicycle tires. The kit also comes with two needles,
located in the Accessory Storage Compartment
(on the bottom of the air pump) for inflating sport balls,
rafts, or similar inflatable items. However, use only the
Air Pump Hose (8) and make sure the Mode Select
Knob is in the Air Mode when inflating such items to
avoid injecting sealant into them. The Tire Service Kit
Sealant is only intended to seal punctures less than
1/4 inch (6 mm) diameter in the tread of your tire.
Do not lift or carry the Tire Service Kit by the hoses.
1 — Sealant Bottle
2 — Deflation Button
3 — Power Button
4 — Sealant Hose (Clear)
5 — Pressure Gauge
6 — Mode Select Knob
7 — Power Plug (located on the bottom side of the
Tire Service Kit)
8 — Air Pump Hose (Black)
WARNING!
Do not attempt to seal a tire on the side of the vehicle
closest to traffic. Pull far enough off the road to avoid
the danger of being hit when using the Tire Service
Kit.
Do not use Tire Service Kit or drive the vehicle under
the following circumstances:
If the puncture in the tire tread is approximately
1/4 inch (6 mm) or larger.
If the tire has any sidewall damage.
If the tire has any damage from driving with
extremely low tire pressure.
23_LD_OM_EN_USC_t.book Page 210