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12Radio
Selecting a station
Press Radio Media to display the main
page.
Press "Frequency".
Press one of the buttons to perform an
automatic search for radio stations.
Or
Move the slider to manually search for
frequencies up or down.
Or
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Radio stations" on the secondary
page.
Press "Frequency".
Enter the values using the virtual keypad.
First enter the units then click on the
decimals field to enter the figures after the
decimal point.
Press "OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger
connected to the 12 V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may
block reception, including in RDS mode.
This phenomenon is perfectly normal in the
context of radio wave transmission, and
in no way indicative of an audio system
malfunction.
Presetting a station
Select a radio station or frequency.
(refer to the corresponding section)
Press "Presets ".
Make a long press on one of the buttons
to preset the station.
Changing the waveband
Press Radio Media to display the main
page.
To change the waveband, press "Band…",
displayed at the top right of the screen.
Activating/Deactivating RDS
RDS, if activated, allows you to continue
listening to the same station by automatic
retuning to alternative frequencies.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Radio settings".
Select "General".
Activate/deactivate "Station follow ".
Press "OK" to confirm.
RDS station tracking may not be
available nationwide, as many radio
stations do not cover 100
% of the country.
This explains the loss of reception of the
station during a journey.
Displaying text information
The "Radio Text" function displays information
transmitted by the radio station relating to the
station or the currently playing song.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Radio settings".
Select "General".
Activate/deactivate "Display radio text".
Press "OK" to confirm.
Playing TA messages
The TA (Traffic Announcement) function gives
priority to TA alert messages. To operate, this
function needs good reception of a radio station
that carries this type of message. While traffic
information is being broadcast, the current
media is automatically interrupted so that the
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12Selecting the source
Press Radio Media to display the main
page.
Select "SOURCES".
Select the source.
Watching a video
Depending on equipment/Depending on version/
Depending on country.
Insert a USB memory stick in the USB port.
Video control commands are accessible
only through the touch screen.
Press Radio Media to display the main
page.
Select "SOURCES".
Select Video to start the video.
To remove the USB memory stick, press the pause button to stop the video, then
remove the memory stick.
The system can play video files in the MPEG-4
Part 2, MPEG-2, MPEG-1, H.264, H.263, VP8,
WMV and RealVideo formats.
Streaming Bluetooth®
Streaming allows you to listen to the audio feed
from your smartphone.
The Bluetooth profile must be activated.
First adjust the volume on the portable device (to
a high level).
Then adjust the volume of the audio system.
If play does not start automatically, it may be
necessary to start the audio playback from the
smartphone.
Control is from the portable device or by using
the system's touch buttons.
Once connected in streaming mode, the
smartphone is considered to be a media
source.
Connecting Apple® players
Connect the Apple® player to the USB port using
a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the portable device connected (artists/
albums/genres/playlists/audio books/
podcasts).
The default classification used is by artist. To
modify the classification used, return to the
first level of the menu then select the desired
classification (playlists for example) and
confirm to go down through the menu to the
desired track.
The version of software in the audio system may
not be compatible with the generation of the
Apple
® player.
Information and advice
The system supports USB mass storage
devices, BlackBerry® devices and Apple® players
via the USB ports. The adapter cable is not
supplied.
Devices are managed using the audio system
controls.
Other devices, not recognised on connection,
must be connected to the auxiliary socket using
a jack cable (not supplied) or via Bluetooth
streaming, if compatible.
The audio system will only play audio files with
".wma", ".aac", ".flac", ".ogg" and ".mp3" file
extensions, at bit rates between 32 Kbps and
320 Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
All ".wma" files must be standard WMA 9 files.
The supported sampling rates are 32, 44 and
48 KHz.
To avoid reading and display problems, we
recommend choosing file names less than 20
characters long that do not contain any special
characters (e.g. “ ? .
; ù).
Use only USB memory sticks in FAT32 format
(File Allocation Table).
We recommend using the original USB
cable for the portable device.
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12► Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of
TMC
messages.
►
Configure the "T
raffic info" function in the
route settings list (None, Manual or Automatic).
I am receiving a "Danger zone" alert which is
not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►
Zoom the map to show the exact location
of the "Danger area".
You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►
W
ait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available.
The altitude is not displayed. On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
►
W
ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►
Check that the online services are activated
(settings, contract).
Radio
The reception quality of the radio station
being listened to gradually deteriorates or
the station presets are not working (e.g.
no
sound, "87.5" MHz is displayed).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►
Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or damaged (e.g.
when
going through a car wash or in an underground
car park). ►
Have the aerial checked by a dealer
.
The surrounding area (e.g. hill, building, tunnel,
underground car park, etc.) is blocking reception,
including in RDS tracking mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►
Press "Update list" in the "Radio stations"
secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►
Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
There may be an extended pause after
inserting a USB stick.
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The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►
Start playback from the device.
T
rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I am unable to connect my Bluetooth
telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►
Check that the telephone has Bluetooth
switched on.
►
Check in the telephone settings that it is
"visible to all".
►
Deactivate then reactivate the telephone’
s
Bluetooth function.
The Bluetooth telephone is not compatible with
the system. ►
Y
ou can check the compatibility of the
telephone on the Brand's website (services).
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►
Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►
Check the list of supported countries via
these
websites: Google Android Auto or Apple.
The volume of the telephone connected via
Bluetooth is too low.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
► Reduce ambient noise (e.g. close the
windows, reduce ventilation, slow down).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►
Select "Display SIM card contacts" or
"Display telephone contacts".
The contacts are not listed in alphabetical
order
.Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►
Modify the telephone directory display
settings.
The system is not receiving SMS text
messages.
Bluetooth mode does not allow SMS text
messages to be sent to the system.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►
Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►
Modify the balance setting or the distribution
setting to obtain the desired sound quality
.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
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12► Check that the sound settings are appropriate
to the sources listened to. W e recommend
setting the sound functions (Bass, Treble,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
►
In all cases, after applying sound settings,
adjust the volume level on the portable device (to
a high level) first.
Then adjust the volume level
on the audio system.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►
Start the vehicle’
s engine to increase the
charge of the battery.
The date and time cannot be set.
Date and time settings are only available if
satellite synchronisation is deactivated.
►
Settings
menu/Options/Date-Time Setting.
Select the "Time" tab and deactivate "GPS
synchronisation" (UTC).
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MyCitroën Drive Plus
GPS navigation -
Applications - Multimedia
audio system - Bluetooth
®
telephone
The functions and settings described
vary according to the version and
configuration of the vehicle, and according to
the country of sale.
For safety reasons and because they
require continued attention on the part of
the driver, the following operations must be
carried out with the vehicle stationary and
the ignition on:
–
Pairing the smartphone with the system via
Bluetooth®.
–
Using the smartphone.
–
Connecting to Mirror Screen
(Apple®CarPlay® or Android Auto).
–
Changing the system settings and
configuration.
The message Energy economy mode is displayed when the system is about to go
into standby.
For more information on Energy economy
mode, refer to the "Practical information"
section.
The AM radio selection mode is not available on electric vehicles.
Warning
Navigation is a driving aid. It cannot
replace the driver. All guidance instructions
should be carefully checked by the user.
By using the navigation, you accept the
following terms and conditions:
https://www.tomtom.com/en_gb/legal/
eula-automotive/?388448
First steps
The system starts when the ignition is switched on.
Short press, ignition off: system on/off.
Short press, ignition on: mute/restore sound.
Long press, ignition on: start standby mode
(mute sound, screens and clock display off).
Rotation: volume adjustment.
Information
This system gives access to the following
elements:
–
Audio equipment and telephone controls with
display of associated information.
–
Connected services and display of associated
information.
–
Navigation system controls and display
of associated information (depending on
equipment). –
V
oice recognition (depending on equipment).
–
T
ime and outside temperature.
–
Heating/air conditioning system controls and
reminders of settings.
–
Settings for driving aid functions, comfort
and safety functions, extended head-up display
(depending on equipment and version), audio
equipment and digital instrument panel.
–
Settings for functions specific to electric
vehicles.
–
Display of visual manoeuvring aid functions.
–
Interactive handbook.
–
V
ideo tutorials (e.g. screen management,
driving aids, voice recognition).
Upper banner
Certain information is displayed permanently in
the upper banner of the touch screen:
–
Outside temperature from the vehicle's
sensors (associated with a blue symbol if there is
a risk of ice).
–
T
emperature setting reminder for the air
conditioning on the driver's and passenger sides.
–
Charge level of the connected smartphone.
–
System connection status (Bluetooth®, Wi-Fi,
mobile telephone network).
–
Time.
–
Quick access to the Mirror Screen® functions
(associated with a connected smartphone).
Swipe down from the upper edge of the touch
screen to access the notifications centre and
display a list of quick settings :Guest, Privacy
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13Settings, Brightness, My Devices, night mode,
etc.
Principles
► Use this button (HOME) to display the
most recent home page used; a second
press displays the first home page, then press
the virtual buttons displayed
on the touch screen.
Scroll through the home pages by sliding
your finger along the screen to the right or
to the left.
Principle of movement in the system
Depending on the pages displayed on the
screen, scroll through the text or the menu (on
the left side of the screen) by sliding your finger,
as with a smartphone.
Touch buttons
Display/hide the context menu.
Return to the previous page.
►
T
o change the status of a function, press the
description for the corresponding line (change
confirmed by the slider moving to the right/left:
function activated/deactivated).
Access to additional information about the function.
Access to a function’s settings.
Add/delete shortcuts.
Configuring profiles
Press the "Settings" application.
In the list, select the "Profile" tab.
The screen displays a "Guest" profile built
into the system and allows you to create and
personalise several new profiles with or without
an associated mobile device.
The "Guest" profile has a default display with the possibility of adding to it and/or
returning it to its initial configuration. This profile
is built into the system and cannot be deleted.
Each profile created can be associated
with a mobile device of your choice
connected via Bluetooth
®; the Bluetooth® function
of the mobile device must first be activated. This
association allows the system to detect your
presence in the vehicle when it starts and to
propose the activation of your personalised
profile.
If a profile is not connected to the mobile device,
the last profile used will be highlighted.
Select "Create Profile", then follow the
procedure.
Creating a new profile allows you to personalise:
–
Language, units, Privacy Settings.
–
Screen configuration, appearance, My
shortcuts (depending on equipment).
–
Audio settings, favourite radio stations.
–
Lighting, interior ambience (refer to the "Ease
of use and comfort" section).
– Navigation history , favourite points of interest
(POIs), navigation settings.
–
Some driving aids and the list of favourites.
To delete a profile, select it from the list of profiles then press the bin.
Privacy Settings
The "Privacy Settings" management is
associated with each profile. This function is
used with:
a "Guest" profile configured by default in "Private
Mode",
or
a profile to be created in the system, with or
without connection to a mobile device.
For each profile (even "Guest"), the last privacy
mode saved value will be restored.
"Sharing Data and Location"
This mode allows the vehicle to externally
transmit all the personal data needed for each
valid available connected service.
The personal data required to use the connected services is sent to the
providers of these services.
"Sharing Data"
This mode allows the vehicle to externally
transmit all the data needed for each valid
available connected service, with the exception
of vehicle location data (e.g.
GPS coordinates).
Some connected services may not
function without the vehicle location data.
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MyCitroën Drive Plus
► Press the button located on the steering
wheel.
or
►
Press the touch screen button.
To ensure that voice commands are always recognised by the system, please
follow these recommendations:
–
Use natural language in a normal tone
without breaking up words or raising your
voice.
–
After opening voice recognition with the
steering wheel-mounted button or the button
on the touch screen, always wait for the
"beep" (audible signal) before talking. No
"beep" sounds when voice recognition is
opened using "Hello Citroën".
–
For optimal operation, it is recommended
that you close the windows and the sunroof
(depending on equipment) to avoid any
external interference, and switch the
ventilation off.
–
Before speaking the voice commands, ask
the other passengers not to speak.
Voice command example for air
conditioning:
"raise the fan speed"
"Turn on air conditioning"
"i'm too hot"
Voice command example for radio and
media:
"I want to listen to michael jackson"
"switch to radio"
"tune to 88.5"
Media voice commands are only
available with a USB connection.
Voice command example for navigation:
"navigate home"
"Navigate me to gabrielle's house"
"search for public parking nearby"
Depending on the country, give
destination (address) instructions in the
language configured for the system.
Voice command example for telephone:
"Call Matthew's mobile"
"call 0113 345 9869"
"Call jonathan"
If there is no telephone connected by
Bluetooth®, a voice message announces:
"Connect a telephone by Bluetooth®", and the
voice session will be closed.
Voice command example for the weather:
"do i need a raincoat"
"how is the weather tonight"
"what is today's humidity level"
Navigation
Navigation home screen
(depending on equipment)
Access to additional videos
https://www.tomtom.com/
PSAGroup-Connected-Nav
Press the "Navigation" application to
display the navigation home screen.
Press "Search" to enter an address or a
name.
Press this button to display the main
menu for the various options.
Press this button to display the 3D/2D
mode.
Select "Sound activated", "Alerts only"
and "Silent" with successive presses on
this button.
Press the "plus"/"minus" buttons to zoom
in/out, or use two fingers on the screen.
Main menu
Press the "Navigation" application to
display the navigation home screen.
Press this button to display the main
menu for the various options.