2023 CITROEN C4 service

Access to the Handbook
ONLINE
View or download the handbook at the following
address:
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information available.
Select:
–
the language,
–


the vehicle and body style,
–


the issue period of the handbook corresponding to
the date of 1st registration of the vehicle.
MOBILE
Install the MyCitro\353n App application (content
004400590044004C004F00440045004F0048000300521089004C00510048000C0011
Also available in the
Scan MyCitro\353n application.
T0003000B004700480053004800510047004C0051004A0003005200510003004400590044004C004F00440045004C004F004C0057005C000C In the Help touch screen application,
select the User Manual tab.
Several types of searches are available to access the
information sought.
For safety reasons, this application is not
accessible while driving above 3 mph \(5 km/h\).

8
Eco-driving
Eco-driving
Eco-driving refers to a range of everyday
practices that allow the motorist to optimise
the vehicle's energy consumption (fuel and/or
electricity) and CO
2 emissions.
Optimise your use of the gearbox
With a manual gearbox, move off gently and
change up promptly. While accelerating, change
up early.
With an automatic gearbox, favour automatic
mode. Do not depress the accelerator pedal
heavily or suddenly.
The gear shift indicator prompts you to engage
the most suitable gear. Whenever this indication
is displayed on the instrument panel, follow it
straight away.
With an automatic gearbox, this indicator
appears only in manual mode.
Drive smoothly
Maintain a safe distance between vehicles, use
engine braking rather than the brake pedal and
press the accelerator gradually. These practices
help to save on energy consumption, reduce
CO
2 emissions and decrease general traffic
noise.
When the traffic is flowing smoothly, select the
cruise control.
Control the use of electrical equipment
Before moving off, if the passenger compartment
is too warm, ventilate it by opening the windows
and air vents before using the air conditioning.
At speeds above 31
mph (50 km/h), close the
windows and leave the air vents open.
Consider using equipment that can help keep
the temperature in the passenger compartment
down (e.g.
sunroof blind, window blinds).
Unless automatically regulated, switch off the air
conditioning as soon as the desired temperature
has been reached.
Switch off the demisting and defrosting functions,
if they are not managed automatically.
Switch off the heated seat as soon as possible.
Adapt your use of the headlamps and/or
foglamps to the level of visibility, in accordance
with current legislation in the country in which
you are driving.
Avoid running the engine before moving off,
particularly in winter (other than in severe wintry
conditions: temperature below -23°C). The
vehicle will warm up much faster while driving.
As a passenger, avoid connecting your
multimedia devices (e.g.
film, music, video
game) to help reduce the consumption of energy.
Disconnect all portable devices before leaving
the vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle. Place the
heaviest items in the boot as close as possible to
the rear seats. Limit the loads carried in the vehicle and
minimise wind resistance (e.g.
roof bars, roof
rack, bicycle carrier, trailer). Preferably, use a
roof box.
Remove roof bars and roof racks after use.
At the end of winter, remove snow tyres and refit
summer tyres.
Comply with the servicing instructions
Check tyre pressures regularly, with the tyres
cold, referring to the label in the door aperture on
the driver's side.
Carry out this check in particular:
–

before a long journey
.
–

at each change of season.
–


after a long period out of use.
Do not forget the spare wheel and, where
applicable, the tyres on your trailer or caravan.
Have your vehicle serviced regularly (e.g.

engine
oil, oil filter, air filter, passenger compartment
filter, etc.). Observe the schedule of operations in
the manufacturer's service schedule.
With a BlueHDi Diesel engine, if the SCR system
has a fault, your vehicle will emit pollution. Visit
a CITROËN dealer or a qualified workshop
as soon as possible to restore your vehicle's
nitrogen oxide emissions to legal levels.
When filling the fuel tank, do not continue after
the third cut-out of the nozzle, to avoid overflow.
You will only see the fuel consumption of your
new vehicle settle down to a consistent average
after the first 1,900 miles (3,000 kilometres).

10
Dashboard instruments
Driver information
Instrument panel
The instrument panel displays all the information
the driver needs about the status of the vehicle's
various systems.
This information appears in the form of warning
and indicator lamps and messages.
Depending on the vehicle's equipment, the
instrument panel may be either:
–
An LCD display
.
–

A
fully digital display.
LCD instrument panel

1.Coolant temperature indicator (°C)
2. Cruise control/speed limiter settings
3. Display of speed limit signs
4. Engine oil level indicator (depending on
engine)
5. Total distance recorder (miles or km)
6 Digital speedometer (mph or km/h) 7.
Selector position and gear on automatic
gearbox
Gear shift indicator
Driving mode selected
8. Service indicator
Trip computer information
9. Fuel gauge
Digital instrument panel
The digital instrument panel can be personalised.
Depending on the display page selected, certain
information is hidden or presented differently.




1. Digital speedometer (mph or km/h)
2. Selector position and gear on automatic
gearbox (Petrol or Diesel)
Drive selector position (Electric)
Gear change indicator (Petrol or Diesel)
Driving mode selected
3. Customizable area
Different pages can be displayed.
4. Fuel gauge (Petrol or Diesel)
Charge level indicator (Electric)
Remaining range (miles or km)
5. Total distance recorder (miles or km)
6. Cruise control or speed limiter settings
Display of recognised signs
Indication of danger zones (with connected
navigation)
Information displayed on
the instrument panel
The information displayed on the instrument
panel (e.g.
warning lamps, indicators) may have

14
Dashboard instruments
System malfunction (Electric)Fixed.
A fault involving the electric motor or
traction battery has been detected.
Carry out (1) and then (2).
Cable connected (Electric)Fixed when the ignition is switched on.
The charging cable is connected to the
vehicle's connector.
Fixed when the ignition is switched on,
accompanied by a message.
It is not possible to start the vehicle while the
charging cable is connected to the vehicle’s
connector.
Disconnect the charging cable and close the
flap.
12 V battery chargeFixed.
The battery charging circuit is faulty
(e.g.

dirty terminals, loose or severed alternator
belt).
Carry out (1).
If the electric parking brake stops working,
immobilise the vehicle:
►

With the manual gearbox, engage a gear
.
►

With the automatic gearbox or drive selector
,
fit the chock against one of the wheels.
Clean and tighten the terminals. If the warning
lamp does not go off when the engine is started,
carry out (2).
BrakingFixed.
The brake fluid level in the braking circuit
has dropped significantly.
Carry out (1), then top up with fluid that complies
with the manufacturer's recommendations. If the
problem persists, carry out (2).
Fixed.
The electronic brake force
distribution

(EBFD) system is faulty.
Carry out (1) and then (2).
Manual parking brake (depending on
version)
Fixed.
The parking brake is applied or not
properly released.
Fixed.
The parking brake is applied or not
properly released.
Electric parking brakeFixed.
The electric parking brake is applied.
Flashing.
Application/release is faulty.
Carry out (1): park on flat ground (on a level
surface).
With a manual gearbox, engage a gear.
With an automatic gearbox or drive selector,
select mode
P.
Switch off the ignition and carry out (2).
Door(s) openFixed, associated with a message
identifying the access.
An audible signal supplements the alert if the
speed is higher than 6 mph (10
km/h).
A door or the boot is not properly closed.
Seat belts not fastened/unfastenedFixed or flashing, accompanied by an
increasing audible signal.
A seat belt has not been fastened or has been
unfastened.
Orange warning/indicator lamps
Service
Temporarily on, accompanied by the display of a message.
One or more minor faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed on the instrument panel.
You may be able to deal with some faults
yourself, such as changing the battery in the
remote control.
For other faults, such as with the tyre under-
inflation detection system, carry out (3).
Fixed, accompanied by the display of a
message.
One or more major faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed on the instrument panel, then carry
out (3).

15
Dashboard instruments
1Fixed, accompanied by the message
"Parking brake fault".
Automatic release of the electric parking brake is
unavailable.
Carry out (2).
Service warning lamp fixed and
service spanner flashing then
fixed.
The servicing interval has been exceeded.
The vehicle must be serviced as soon as
possible.
Only with BlueHDi Diesel engines.
BrakingFixed.
A minor fault with the braking system has
been detected.
Drive carefully.
Carry out (3).
Malfunction (with electric parking brake)Fixed, accompanied by the
message "Parking brake fault".
The vehicle cannot be immobilised with the
engine running.
If manual application and release commands are
not working, the electric parking brake control is
faulty.
The automatic functions must be used at all
times and are automatically reactivated in the
event of a fault with the control.
Carry out (2).
Fixed, accompanied by the
message "Parking brake
fault".
The electric parking brake is faulty: manual and
automatic functions may not be working.
When stationary, to immobilise the vehicle:
►

Pull the electric parking brake control and
hold it for approximately 7 to 15 seconds, until
the indicator lamp lights up on the instrument
panel.
If this procedure does not work, secure the
vehicle:
►


Park on a level surface.
►


With a manual gearbox, engage a gear
.
►

With an automatic gearbox or drive selector
,
select

P, then place the supplied chock against
one of the wheels.
Then carry out (2).
Automatic functions deactivated (electric
parking brake)
Fixed.
The "automatic application" (on switching
off the engine) and "automatic release" (on
acceleration) functions are deactivated.
If automatic application/release is no longer
possible:
►

Start the engine.
►


Use the control to apply the electric parking
brake.
►


T

ake your foot fully off the brake pedal.
►

Hold the control pressed in the release
direction for between 10 and 15

seconds.
►

Release the control. ►


Depress and hold the brake pedal.
►

Pull the control in the application direction for
2
seconds.
►
Release the control and the brake pedal.
Anti-lock braking system (ABS)Fixed.
The anti-lock braking system has a fault.
The vehicle retains conventional braking.
Drive carefully at moderate speed, then carry
out (3).
Power steeringFixed.
The power steering has a fault.
Drive carefully at moderate speed, then carry
out (3).
Engine self-diagnostic system (Petrol or
Diesel)
Flashing.
The engine management system has a
fault.
There is a risk that the catalytic converter will be
destroyed.
You must carry out (2).
Fixed.
The emissions control system has a fault.
The warning lamp should go off when the engine
is started.
Carry out (3) without delay.

16
Dashboard instruments
Engine self-diagnostics system (Petrol or
Diesel)
Fixed.
A minor engine fault has been
detected.
Carry out (3).
Dynamic stability control (DSC)/Anti-slip
regulation (ASR)
Flashing.
DSC/ASR system regulation is activated
in the event of a loss of grip or trajectory.
Fixed.
The DSC/ASR system has a fault.
Carry out (3).
Emergency brake malfunction (with
electric parking brake)
Fixed, accompanied by the
message "Parking brake fault".
Emergency braking does not deliver optimal
performance.
If automatic release is not available, use manual
release or carry out (3).
Hill start assistFixed, accompanied by the
message "Anti roll-back system
fault".
The system has a fault.
Carry out (3).
Dynamic stability control (DSC)/Anti-slip
regulation (ASR)
Fixed.
The system is deactivated. The DSC/ASR system is reactivated
automatically when the vehicle is started, and at
speeds above approximately 31 mph (50
km/h).
At speeds below 31 mph (50 km/h), it can be
reactivated manually.
Under-inflationFixed.
The pressure in one or more tyres is too
low.
Check the pressure of the tyres as soon as
possible.
Reinitialise the detection system after adjusting
the pressure.
Under-inflation warning lamp
flashing then fixed and Service
warning lamp fixed.
The tyre pressure monitoring system is faulty.
Under-inflation detection is no longer monitored.
Check the tyre pressures as soon as possible
and carry out (3).
Engine preheating (Diesel)Temporarily on (up to approximately 30 seconds in
severe weather conditions).
When switching on the ignition, if the weather
conditions and the engine temperature make it
necessary.
Wait until the warning lamp goes off before
starting.
When the warning lamp goes off, starting will
occur immediately if you press and hold:
–

the clutch pedal with a manual gearbox. –


the brake pedal with an automatic gearbox.
If the engine does not start, make the engine
starting request again, while keeping your foot
on the pedal.
Particle filter (Diesel)Fixed, accompanied by an audible signal
and a message about the risk of particle
filter blockage.
The particle filter is nearing saturation.
As soon as traffic conditions permit, regenerate
the filter by driving at a speed of at least 37
mph
(60

km/h) until the warning lamp goes off.
Diesel fuel filter (Diesel)Fixed.
The Diesel fuel filter contains water.
Carry out (2) without delay. Risk of damaging the
fuel injection system!
AirbagsFixed, associated with the Service
warning lamp and accompanied by
the display of a message.
One of the airbags or seat belt pyrotechnic
pretensioners is faulty.
Carry out (3).
Front passenger airbag (ON)Fixed.
The front passenger airbag is activated.
The control is set to the "ON" position.
In this case, do not install a "rearward facing"
child seat on the front passenger seat - risk
of serious injury!

17
Dashboard instruments
1Front passenger airbag (OFF)Fixed.
The front passenger airbag is deactivated.
The control is set to the “OFF ” position.
A "rearward facing" child seat can be installed,
unless there is a fault with the airbags (Airbags
warning lamp on).
Low fuel level (Petrol or Diesel)Fixed, with the reserve level shown in red,
accompanied by an audible signal and
the display of a message.
When it first comes on, you have approximately
6 litres of fuel remaining in the tank (reserve).
Until the fuel level is topped up, this alert will
be repeated every time the ignition is switched
on, with increasing frequency as the fuel level
decreases and approaches zero.
Refuel without delay to avoid running out of fuel.
Never drive until completely empty, as
this could damage the emissions control and
injection systems.
Low traction battery level (Electric)
Fixed, accompanied by an audible signal.
The state of charge of the traction battery
is low.
View the remaining range.
Put the vehicle on charge as soon as possible.
Tortoise mode with limited driving range
(Electric)
Fixed.
The state of charge of the traction battery
is critical. The engine power gradually decreases.
You must put the vehicle on charge.
If the warning lamp remains lit, carry out
(2).
Pedestrian horn (Electric)Fixed.
Horn fault detected.
Carry out (3).
Collision Risk Alert/Active Safety BrakeFixed, accompanied by the display of a
message.
The system has been deactivated via the touch
screen.
Flashing.
The system activates and brakes the
vehicle momentarily to reduce the speed of
collision with the vehicle in front.
For more information, refer to the Driving
section.
Fixed, accompanied by a message and
an audible signal.
The system has a fault.
Carry out (3).
Fixed.
The system has a fault.
If these warning lamps come on after the engine
is switched off and then restarted, carry out (3).
Fixed.
The system is deactivated
temporarily because the driver and/or front
passenger (depending on version) has been
detected as present but the corresponding seat
belt has not been fastened.
Lane keeping assistFixed.
The system has been automatically
deactivated or placed on standby.
Flashing.
You are about to cross a broken
lane marking without operating the direction
indicators.
The system is activated, then corrects the
trajectory if it detects a risk of unintentionally
crossing a line or hard shoulder (depending on
version).
For more information, refer to the Driving
section.
Fixed.
The system has a fault.
Carry out (3).
Lane positioning assistFixed, accompanied by the
Service warning lamp.
The system has a fault.
Carry out (3).
Stop & Start (Petrol or Diesel)Fixed, accompanied by the display of a
message.
The Stop & Start system has been deactivated
manually.
The engine will not switch off at the next traffic
stop.
Reactivate the system via the touch screen.

19
Dashboard instruments
1Flashing temporarily.
STOP mode is momentarily unavailable
or START mode is automatically triggered.
For more information, refer to the Driving
section.
Vehicle ready to drive (Electric)Fixed, accompanied by an audible signal
when it comes on.
The vehicle is ready to drive and the thermal
comfort systems are available.
The indicator lamp goes out upon reaching a
speed of approximately 3 mph (5
km/h) and
lights up again when the vehicle stops moving.
The lamp will go out when you switch off the
motor and exit the vehicle.
Seat occupied/Seat belt fastenedFixed.
With the ignition on, the driver or a
passenger has fastened their seat belt.
Park AssistFixed.
The function is active.
For more information, refer to the Driving
section.
Lane positioning assistFixed.
The function has been activated.
All conditions have been met: the system is
operating.
For more information, refer to the Driving
section.
Direction indicatorsFlashing with audible signal.
The direction indicators are on.
SidelampsFixed.
The lamps are on.
Dipped beam headlampsFixed.
The lamps are on.
Automatic headlamp dippingFixed.
The function has been activated
via the touch screen.
The lighting control stalk ring is in the “ AUTO”
position.
For more information, refer to the Lighting and
visibility section.
Front foglampsFixed.
The front foglamps are on.
Blue warning/indicator lamps
Main beam headlamps
Fixed.
The lamps are on.
Black/white warning lamps
Foot on the clutch (Petrol or Diesel)
Fixed.
Stop & Start: the change to START mode
is rejected because the clutch pedal is not fully
depressed. Fully depress the clutch pedal.
Foot on the brakeFixed.
Insufficient or no pressure on the brake
pedal.
Fuel filter (Diesel)Fixed.
The Diesel fuel filter contains water.
Carry out (2) without delay. Risk of damaging the
fuel injection system!
Indicators
Service indicator
The servicing information is expressed in terms
of distance (miles or kilometres) and time
(months or days).
The alert is given at whichever of these two
terms is reached first.
The servicing information is displayed in the
instrument panel. Depending on the version of
the vehicle:
–

The distance recorder display line indicates
the distance remaining before the next service
is due, or the distance travelled since it was due
preceded by the "-" sign.
–


An alert message indicates the distance
remaining, as well as the period before the next
service is due or how long it is overdue.