2023 CHRYSLER PACIFICA phone

The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and personal
injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road. Use of any
electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous
and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote
your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or
texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Chrysler brand vehicle and to provide a convenient reference source for common
questions.
Not all features shown in this manual may apply to your vehicle. For additional information, visit mopar.com/om (USA), owners.mopar.ca (Canada) or your local Chrysler
brand dealer.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling
1-800-247-9753 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet or purchase a
replacement kit by calling 1-800-387-1143 or by contacting your dealer.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can
expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to
the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure,
avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area
and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include
a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this
manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its
products without imposing any obligation upon itself to install them on pr\
oducts previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Radio Instruction Manual and
Warranty Booklet can be found by visiting the website on the back cover.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far below the legal minimum. If
you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a rideshare, a friend, or use public transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired when you have been drinking.
Never drink and then drive.
ROADSIDE ASSISTANCE 24 HOURS, 7 DAYS A WEEK AT YOUR SERVICE. CALL 1-800-521-2779 OR VISIT CHRYSLER.RSAHELP.COM (USA) CALL 1-800-363-4869 OR VISIT FCA.ROADSIDEAID.COM (CANADA) SERVICES: Flat Tire Service, Out Of Gas/ Fuel Delivery, Battery Jump Assistance, Lockout Service and Towing Service
Please see the Customer Assistance chapter in this Owner’s Manual for further information.
FCA US LLC reserves the right to modify the terms or discontinue the Roadside Assistance Program at any time. The Roadside Assistance Program is subject to restrictions and conditions of use, that are determined solely by FCA US LLC.

5
MULTIMEDIA
UCONNECT SYSTEMS ..................................................... 157
CYBERSECURITY ............................................................. 157
UCONNECT SETTINGS...................................................... 157Customer Programmable Features ........................ 158
REAR SEAT ENTERTAINMENT (RSE) WITH AMAZON
FIRE TV BUILT-IN — IF EQUIPPED .................................. 177 Overview .................................................................... 177Getting Started .......................................................... 177
Accessing Rear Seat Entertainment with Fire TV
built-in from the Front Radio Screen ....................... 178
Accessing Rear Seat Entertainment with Fire TV
built-in from the Rear Screens ................................. 178First Time Starting Up (Using the Rear Screens) .... 178Alexa Voice Control ................................................... 179
Listen Via Vehicle Speakers ..................................... 179
Quick Menu ............................................................... 179
Parental Controls (Using the Rear Screens)............ 179Voice Remote with Alexa Pairing (Using the Rear
Screens)..................................................................... 179Media Sources Input (Using the Front Radio and
Rear Screens)............................................................ 180
Voice Remote with Alexa .......................................... 180

Rear Seat Entertainment with Fire TV built-in streaming
(Using the Front Radio and Rear Screens) .................181

Play A Blu-ray™ or DVD —If Equipped ...................... 182
Fire TV Apps/Games (Using the Rear Screens) ...... 183 Using The Video USB Port ........................................ 183
Play Video Games ..................................................... 183
Headphones Operation ............................................ 183
Rear Climate Controls .............................................. 184
Legal & Compliance.................................................. 186
RADIO OPERATION AND MOBILE PHONES.................. 186 Regulatory And Safety Information.......................... 186
SAFETY
SAFETY FEATURES .......................................................... 187Anti-Lock Brake System (ABS) ................................ 187
Electronic Brake Control (EBC) System .................. 188
AUXILIARY DRIVING SYSTEMS ...................................... 192 Blind Spot Monitoring (BSM) — If Equipped............ 192
Forward Collision Warning (FCW) With Mitigation —
If Equipped ................................................................ 195Tire Pressure Monitoring System (TPMS) ............... 197
OCCUPANT RESTRAINT SYSTEMS ............................... 200 Occupant Restraint Systems Features ................... 200
Important Safety Precautions .................................. 200
Seat Belt Systems .................................................... 201
Supplemental Restraint Systems (SRS).................. 209
Child Restraints ........................................................ 219
SAFETY TIPS .................................................................... 233 Transporting Passengers ......................................... 233
Transporting Pets .................................................... 233
Connected Vehicles .................................................. 233Safety Checks You Should Make Inside
The Vehicle ............................................................... 233 Periodic Safety Checks You Should Make Outside
The Vehicle ................................................................ 234
Exhaust Gas ............................................................... 235
Carbon Monoxide Warnings ..................................... 235
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ......................................236
SOS AND ASSIST MIRROR — IF EQUIPPED ..................236
JACKING AND TIRE CHANGING —IF EQUIPPED ...........239
Preparations For Jacking ......................................... 239
Jack And Spare Tire Location ................................... 240
Equipment Removal ................................................. 240
Jacking Instructions .................................................. 240
Road Tire Installation ................................................ 244
Portable Air Compressor —If Equipped .................... 244
Return Inflatable Spare Tire ..................................... 245
TIRE SERVICE KIT — IF EQUIPPED.................................. 245
JUMP STARTING ...............................................................251 Preparations For Jump Start..................................... 251
Jump Starting Procedure .......................................... 252
REFUELING IN EMERGENCY – IF EQUIPPED ................252
IF YOUR ENGINE OVERHEATS......................................... 253
MANUAL PARK RELEASE ...............................................254
FREEING A STUCK VEHICLE ........................................... 255
TOWING A DISABLED VEHICLE.......................................256 All Wheel Drive (AWD) Models .................................. 258
ENHANCED ACCIDENT RESPONSE SYSTEM (EARS) ..258
EVENT DATA RECORDER (EDR)......................................258

23_RUP_OM_EN_USC_t.book Page 5

12
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB

Your vehicle is equipped with a key fob which supports
Passive Entry, Remote Keyless Entry (RKE), Keyless Enter ‘n
Go™ (if equipped), Remote Start (if equipped), and remote
power liftgate operation. The key fob allows you to lock or
unlock the doors and liftgate, optional power liftgate, left
power sliding door, and right power sliding door, from
distances up to approximately 66 ft (20 m). When any
button on the key fob is pushed, or when any signal is being
transferred between the key fob and the vehicle, an LED
light on the key fob will flash as an indicator. The key fob
does not need to be pointed at the vehicle to activate the
system. The key fob also contains an emergency key, which
is stored in the rear of the key fob.

The emergency key allows for entry into the vehicle should
the battery in the vehicle or the key fob become depleted.
The emergency key is also for locking/unlocking the glove
compartment. You can keep the emergency key with you
when valet parking.
NOTE:
The key fob’s wireless signal may be blocked if the key
fob is located next to a mobile phone, laptop, or other
electronic device. This may result in poor performance. 
If your vehicle is equipped with a Wireless Charging
Pad, the key fob may not be detected if it is placed
within 6 inches (15 cm) of the pad
Úpage 77.
 With the ignition in the ON position and the vehicle
moving at 2 mph (4 km/h), all RKE commands are
disabled.

Key Fob

In case the ignition switch does not change with the push
of a button, the key fob may have a low or fully depleted
battery. A low key fob battery can be verified by referring to
the instrument cluster, which will display directions to
follow.
NOTE:
A low key fob battery condition may be indicated by a
message in the instrument cluster display, or by the
LED light on the key fob. If the LED key fob light no
longer illuminates from key fob button pushes, then
the key fob battery requires replacement.
 The key fob LED light brightness is designed for indoor
light viewing, so the LED light may not be visible in
direct sunlight
Úpage 312.
To Lock/Unlock The Doors And Liftgate
Push and release the unlock button on the key fob once to
unlock the driver’s front door and sliding door or twice
within five seconds to unlock all doors and the liftgate.
Push and release the lock button on the key fob to lock all
doors and the liftgate.
1 — LED Light
2 — Unlock
3 — Liftgate
4 — Left Power Sliding Side Door
5 — Emergency Key
6 — Lock
7 — Remote Start
8 — Right Power Sliding Side Door
9 — Panic Alarm

23_RUP_OM_EN_USC_t.book Page 12

16GETTING TO KNOW YOUR VEHICLE
The push button ignition can be placed in the following
modes:
OFF
 The engine is stopped
 Some electrical devices (e.g. power locks, alarm, etc.)
are still available
ACC
 The engine is stopped
 Some electrical devices are available (e.g. power
windows)
ON/RUN
 Driving position
 All electrical devices are available (e.g. climate
controls, etc.)
START
 The engine will start (when foot is on the brake pedal)
The engine only runs with the ignition in the ON/RUN
ignition position, or from a Remote Start request.
In case the ignition switch does not change with the push
of a button, the key fob may have a low or depleted
battery. In this situation, a backup method can be used to
operate the ignition switch. Put the nose side (side
opposite of the emergency key) of the key fob against the
START/STOP ignition button and push to operate the
ignition switch.

Backup Starting Method
NOTE:

The key fob may not be detected by the vehicle Keyless
Enter ‘n Go™ system if it is located next to a mobile
phone, laptop or other electronic device; these devices
may block the key fob’s wireless signal and prevent the
Keyless Enter ‘n Go™ system from starting the vehicle.
 For the proper engine starting procedure, see
Úpage 111.
REMOTE START — IF EQUIPPED
If applicable, refer to the “Hybrid Supplement” for
additional information.
This system uses the key fob to start the engine
conveniently from outside the vehicle while still
maintaining security. The system has a range
of 328 ft (100 m).
Remote Start is used to defrost windows in cold weather
and to reach a comfortable climate in all ambient
conditions before the customer enters the vehicle.
NOTE:Obstructions between the vehicle and key fob may reduce
this range Úpage 312.
WARNING!
 When leaving the vehicle, always remove the key fob
from the vehicle and lock your vehicle.
 Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
 Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children should
be warned not to touch the parking brake, brake
pedal or the gear selector.
 Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave
the Keyless Enter ‘n Go™ Ignition in the ON/RUN
position. A child could operate power windows, other
controls, or move the vehicle.
 Do not leave children or animals inside parked vehi -
cles in hot weather. Interior heat buildup may cause
serious injury or death.
CAUTION!
An unlocked car is an invitation for thieves. Always
remove the key fobs from the vehicle and lock all doors
when leaving the vehicle unattended.

23_RUP_OM_EN_USC_t.book Page 16

GETTING TO KNOW YOUR VEHICLE21
POWER DOOR LOCKS — IF EQUIPPED
A power door lock switch is on each front door trim panel.
Use this switch to lock or unlock the doors.

Driver Power Door Lock Switches

If you push the power door lock switch while the ignition is
in the ACC or ON/RUN position, and any front door is open,
the power locks will not operate. This prevents you from
accidentally locking your key fob in the vehicle. Placing the
ignition in the OFF position or closing the door will allow
the locks to operate. A chime will sound if the ignition is in
the ACC or ON/RUN position and a door is open, as a
reminder to place the ignition in the OFF position and
remove the key fob.
KEYLESS ENTER ‘N GO™ — PASSIVE
E
NTRY
The Passive Entry system is an enhancement to the
vehicle’s Remote Keyless Entry system. This feature
allows you to lock and unlock the vehicle’s door(s) without
having to push the key fob lock or unlock buttons.
NOTE:
 Passive Entry may be programmed on/off through the
Uconnect system Úpage 157.
 The key fob may not be detected by the Passive Entry
system if it is located next to a mobile phone, laptop, or
other electronic device; these devices may block the
key fob’s wireless signal and prevent the Passive Entry
handle from locking/unlocking the vehicle.
 If set by the customer in the Uconnect Settings,
unlocking with Passive Entry will initiate illuminated
approach (low beams, license plate light, parking
lights) for the time 0, 30, 60 or 90 seconds. Passive
Entry also initiates two flashes of the turn signals.
 If wearing gloves, if it has been raining/snowing, or
there is salt/dirt covering the Passive Entry door
handle, the unlock sensitivity can be affected, resulting
in a slower response time.
 The doors may unlock when water is sprayed on the
Passive Entry door handles, if the key fob is located
outside of the vehicle within 5 ft (1.5 m) of the handle. 
If the vehicle is unlocked by Passive Entry and no door
is opened within 60 seconds, the vehicle will relock and
will arm the Vehicle Security system (if equipped).
 The sliding side doors can be unlocked from the
outside using the hands-free or Passive Entry system.
To Unlock From The Driver Or Passenger Side:
With a valid key fob within 5 ft (1.5 m) of the door handle,
grab the handle to unlock the vehicle. Grabbing the
driver’s door handle will unlock the driver’s side doors
(driver/sliding door) automatically. Grabbing the front
passenger door handle will unlock all four doors and the
liftgate automatically. The interior door panel lock knob
will rotate when the door is unlocked.

Grab The Door Handle To Unlock

2

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GETTING TO KNOW YOUR VEHICLE27
NOTE:The engine must be running for the heated steering wheel
to operate.
For information on use with the Remote Start system, see
Úpage 18.
DRIVER MEMORY SETTINGS — IF EQUIPPED
This feature allows the driver to save up to two different
memory profiles for easy recall through a memory switch.
Each memory profile saves desired position settings for
the following features:
Driver’s seat
 Easy Entry/Exit seat operation (if equipped)
 Power steering wheel position (if equipped)
 Side mirrors (if equipped)
 A set of desired radio station presets
NOTE:
Your vehicle is equipped with two key fobs, each can be
linked to either memory position 1 or 2.
 Memory settings will be linked to the driver profiles in
the Uconnect system, in addition to several other
features (radio presets, home screens, settings, navi -
gation, phone, etc.)
Úpage 157.
The Driver Memory Settings switch is located on the driver
door, next to the door handle, and consists of three
buttons:
 The set (S) button, which is used to activate the
memory save function.
 The (1) and (2) buttons which are used to recall either
of two saved memory profiles.

Driver Memory Switch

PROGRAMMING THE MEMORY FEATURE
To create a new memory profile, perform the following:
NOTE:Saving a new memory profile will erase the selected profile
from memory.

1. Place the vehicle’s ignition in the ON/RUN position
(do not start the engine).

2. Adjust all memory profile settings to desired preferences (i.e., driver’s seat, outside mirrors and
radio station presets).
3. Push the set (S) button on the memory switch, and then push the desired memory button (1 or 2) within
five seconds. The instrument cluster display will show
which memory position has been set.
NOTE:Memory profiles can be set without the vehicle in PARK.
LINKING AND UNLINKING THE KEY FOB
T
O MEMORY
Your key fob can be programmed to recall one of two
saved memory profiles.
NOTE:Before programming your key fob you must select the
“Personal Settings Linked to Key Fob” feature through the
Uconnect Settings
Úpage 157.
To program your key fob, perform the following:

1. Place the vehicle’s ignition in the OFF position.

2. Select a desired memory profile 1 or 2.
WARNING!
 Persons who are unable to feel pain to the skin
because of advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol use, exhaus -
tion, or other physical conditions must exercise care
when using the steering wheel heater. It may cause
burns even at low temperatures, especially if used
for long periods.
 Do not place anything on the steering wheel that
insulates against heat, such as a blanket or steering
wheel covers of any type and material. This may
cause the steering wheel heater to overheat.
1 — Memory Profile Button 1
2 — Memory Profile Button 2
3 — Set Button
2

23_RUP_OM_EN_USC_t.book Page 27

GETTING TO KNOW YOUR VEHICLE47
POWER FOLDING THIRD ROW HEAD
RESTRAINTS — IF EQUIPPED
For improved visibility, the third row outboard head
restraints can be folded using the Uconnect system.
Press Vehicle, then Controls located on the bottom of the
Uconnect display.
Press the Head Restraint Fold button to power
fold the third row head restraints.
NOTE:
The head restraints can be folded downward using the
Head Restraint button or using the manual release
strap. The head restraints must be raised manually
when occupying the third row.
 Do not fold if there are passengers seated in the third
row seats.
UCONNECT VOICE RECOGNITION —
IF EQUIPPED
INTRODUCING VOICE RECOGNITION
Start using Uconnect Voice Recognition (VR) with these
helpful quick tips. It provides the key Voice Commands
and tips you need to know to control your system.
BASIC VOICE COMMANDS
The following basic Voice Commands can be given at any
point while using your Uconnect system.
Push the VR button on the steering wheel. After the beep,
say:
“Cancel ” to stop a current voice session.
 “Help ” to hear a list of suggested Voice Commands.
 “Repeat ” to listen to the system prompts again.
Notice the visual cues that inform you of your Voice
Recognition system’s status.
GET STARTED
The VR button is used to activate/deactivate your
Voice Recognition system.
Helpful hints for using Voice Recognition:
 Reduce background noise. Wind noise and passenger
conversations are examples of noise that may impact
recognition.
 Speak clearly at a normal pace and volume while facing
straight ahead.
 Each time you give a Voice Command, first push the VR
button, wait until after the beep, then say your Voice
Command. You can also say the vehicle “Wake Up”
word and state your command.
NOTE:The factory default Wake Up word is set to “Hey Uconnect”
and can be reprogrammed through the Uconnect Settings.
After the beep, say:
A passenger can press the VR button shortcut on the
radio status bar to also issue a command.
 You can interrupt the help message or system prompts
by pushing the VR button and saying a Voice Command
or saying the vehicle’s “Wake Up” word and saying a
command from the current category.

Uconnect Voice Command Buttons

1 — Push To Answer An Incoming Phone Call
2 — For Vehicles Equipped With Navigation: Push
The Voice Recognition Button To Begin Radio, Media,
Navigation, Climate, Start Or Answer A Phone Call, And
Send Or Receive A Text
2 — For Vehicles Not Equipped With Navigation: Push The
Phone Button To Answer An Incoming Phone Call
2

23_RUP_OM_EN_USC_t.book Page 47

74GETTING TO KNOW YOUR VEHICLE
LIGHTED CUPHOLDERS — IF EQUIPPED
On some vehicles, the front cupholders are equipped with
a light ring that illuminates the cupholders for the front
passengers. The light ring is controlled by the Dimmer
Controls
Úpage 58.
SUN SCREENS — IF EQUIPPED
Sun screens are available for second and third row seating
windows. The screens store in the sill trim panels, and the
tops of the windows are equipped with hooks that the sun
screens attach to when pulled out.
Gently pull up on the tab to raise the sun screen. Continue
pulling the sun screen until the tab is near the top of the
window.
Once the screen is completely to the top of the window,
extend the top bar of the sun screen over the two hooks
attached to the top of the window.

Sun Screen Extended

To lower the sun screen, gently lift the tab upward to
disengage the hooks, and feed the screen back into the
base sill.
USB/AUX CONTROL
There are numerous USB ports located throughout the
vehicle that allow an external USB device to be plugged
into the USB port.
NOTE:
If a smartphone is plugged into a video USB port, the
device will only have charging capability and allow for
files/media to be stored, if equipped with Uconnect
Theater.
 Once a device is connected to the USB port, it will begin
charging and is ready for use with the system. Type C
and Type A charge-only USB ports can be used at the
same time but cannot be used simultaneously while
playing media. When both Type C and Type A
charge-only USB ports are in use they will be charged at
a reduced rate.
For example, if a device is plugged into the Type A USB port
and another device is plugged into the Type C USB port, a
message will appear and allow you to select which device
to use.

Front Center Stack AUX Jack And USB Ports

There are multiple USB “Charge Only” ports in this vehicle.
 In the center console
 On the instrument panel
 On the back of the front row seats in the Uconnect
Theater Media Hubs (if equipped)
 On the back of the front row seats
 Above the rear cup holder in the third row of seats
1 — Type C And Type A USB Ports 1
2 — Type C And Type A USB Ports 2
3 — AUX Port

23_RUP_OM_EN_USC_t.book Page 74