2023 CHRYSLER PACIFICA wheel

210SAFETY
(Continued)
Redundant Air Bag Warning Light
If a fault with the Air Bag Warning Light is
detected, which could affect the Supplemental
Restraint System (SRS), the Redundant Air Bag
Warning Light will illuminate on the instrument
panel. The Redundant Air Bag Warning Light will stay on
until the fault is cleared. In addition, a single chime will
sound to alert you that the Redundant Air Bag Warning
Light has come on and a fault has been detected. If the
Redundant Air Bag Warning Light comes on intermittently
or remains on while driving have an authorized dealer
service the vehicle immediately
Úpage 102.
Front Air Bags
This vehicle has front air bags and lap/shoulder belts for
both the driver and front passenger. The front air bags are
a supplement to the seat belt restraint systems. The driver
front air bag is mounted in the center of the steering
wheel. The passenger front air bag is mounted in the
instrument panel, above the glove compartment. The
words “SRS AIRBAG” or “AIRBAG” are embossed on the air
bag covers.

Front Air Bag/Knee Bolster Locations

Driver And Passenger Front Air Bag
Features
The Advanced Front Air Bag system has multistage driver
and front passenger air bags. This system provides output
appropriate to the severity and type of collision as
determined by the Occupant Restraint Controller (ORC),
which may receive information from the front impact
sensors (if equipped) or other system components.
The first stage inflator is triggered immediately during an
impact that requires air bag deployment. A low energy
output is used in less severe collisions. A higher energy
output is used for more severe collisions.
This vehicle may be equipped with a driver and/or front
passenger seat belt buckle switch that detects whether
the driver or front passenger seat belt is buckled. The seat
belt buckle switch may adjust the inflation rate of the
Advanced Front Air Bags.
1 — Driver And Passenger Front Air Bags
2 — Driver Knee Impact Bolster/Supplemental Driver
Knee Air Bag
3 — Passenger Knee Impact Bolster/Supplemental
Passenger Knee Air Bag
WARNING!
 Being too close to the steering wheel or instrument
panel during front air bag deployment could cause
serious injury, including death. Air bags need room to
inflate. Sit back, comfortably extending your arms to
reach the steering wheel or instrument panel.
 Never place a rear-facing child restraint in front of an
air bag. A deploying passenger front air bag can
cause death or serious injury to a child 12 years or
younger, including a child in a rear-facing child
restraint.
Never install a rear-facing child restraint in the front
seat of a vehicle. Only use a rear-facing child
restraint in the rear seat. If the vehicle does not have
a rear seat, do not transport a rear-facing child
restraint in that vehicle.
WARNING!

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SAFETY211
This vehicle may be equipped with driver and/or front
passenger seat track position sensors that may adjust the
inflation rate of the Advanced Front Air Bags based upon
seat position.
This vehicle is equipped with a right front passenger
Occupant Classification System (OCS) that is designed to
provide Passenger Advanced Front Air Bag output
appropriate to the occupant’s seated weight input, as
determined by the OCS.Front Air Bag Operation
Front Air Bags are designed to provide additional
protection by supplementing the seat belts. Front air bags
are not expected to reduce the risk of injury in rear, side,
or rollover collisions. The front air bags will not deploy in all
frontal collisions, including some that may produce
substantial vehicle damage — for example, some pole
collisions, truck underrides, and angle offset collisions.
On the other hand, depending on the type and location of
impact, front air bags may deploy in crashes with little
vehicle front-end damage but that produce a severe initial
deceleration.
Because air bag sensors measure vehicle deceleration
over time, vehicle speed and damage by themselves are
not good indicators of whether or not an air bag should
have deployed.
Seat belts are necessary for your protection in all
collisions, and also are needed to help keep you in
position, away from an inflating air bag.
When the Occupant Restraint Controller (ORC) detects a
collision requiring the front air bags, it signals the inflator
units. A large quantity of non-toxic gas is generated to
inflate the front air bags.
The steering wheel hub trim cover and the upper
passenger side of the instrument panel separate and fold
out of the way as the air bags inflate to their full size. The
front air bags fully inflate in less time than it takes to blink
your eyes. The front air bags then quickly deflate while
helping to restrain the driver and front passenger.
Occupant Classification System (OCS) —
Front Passenger Seat
The Occupant Classification System (OCS) is part of a
Federally regulated safety system for this vehicle. It is
designed to provide Passenger Advanced Front Air Bag
output appropriate to the occupant’s seated weight, as
determined by the OCS.
The Occupant Classification System (OCS) consists of the
following:
Occupant Restraint Controller (ORC)
 Occupant Classification Module (OCM) and Sensor
located in the front passenger seat
 Air Bag Warning Light
Occupant Classification Module (OCM) And Sensor
The Occupant Classification Module (OCM) is located
underneath the front passenger seat. The Sensor is
located beneath the passenger seat cushion foam. Any
weight on the seat will be sensed by the Sensor. The OCM
uses input from the Sensor to determine the front
passenger’s most probable classification. The OCM
communicates this information to the ORC. The ORC may
reduce the inflation rate of the Passenger Advanced Front
Air Bag deployment based on occupant classification. In
order for the OCS to operate as designed, it is important
for the front passenger to be seated properly and properly
wearing the seat belt.
WARNING!
 No objects should be placed over or near the air bag
on the instrument panel or steering wheel because
any such objects could cause harm if the vehicle is in
a collision severe enough to cause the air bag to
inflate.
 Do not put anything on or around the air bag covers
or attempt to open them manually. You may damage
the air bags and you could be injured because the air
bags may no longer be functional. The protective
covers for the air bag cushions are designed to open
only when the air bags are inflating.
 Relying on the air bags alone could lead to more
severe injuries in a collision. The air bags work with
your seat belt to restrain you properly. In some colli -
sions, air bags won’t deploy at all. Always wear your
seat belts even though you have air bags.
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SAFETY217
Rollover Events
Side Air Bags and seat belt pretensioners are designed to
activate in certain rollover events. The Occupant Restraint
Controller (ORC) determines whether deployment in a
particular rollover event is appropriate, based on the
severity and type of collision. Vehicle damage by itself is
not a good indicator of whether or not Side Air Bags and
seat belt pretensioners should have deployed.
The Side Air Bags and seat belt pretensioners will not
deploy in all rollover events. The rollover sensing system
determines if a rollover event may be in progress and
whether deployment is appropriate. In the event the
vehicle experiences a rollover or near rollover event, and
deployment is appropriate, the rollover sensing system will
deploy the side air bags and seat belt pretensioners on
both sides of the vehicle.
The SABICs may help reduce the risk of partial or complete
ejection of vehicle occupants through side windows in
certain rollover or side impact events.
Air Bag System Components
NOTE:The Occupant Restraint Controller (ORC) monitors the
internal circuits and interconnecting wiring associated
with electrical Air Bag System Components listed below:
Occupant Restraint Controller (ORC)
 Air Bag Warning Light
 Steering Wheel and Column
 Instrument Panel 
Knee Impact Bolsters
 Driver and Front Passenger Air Bags
 Seat Belt Buckle Switch
 Supplemental Side Air Bags
 Supplemental Knee Air Bags
 Front and Side Impact Sensors
 Seat Belt Pretensioners
 Seat Track Position Sensors
 Occupant Classification System
If A Deployment Occurs
The front air bags are designed to deflate immediately
after deployment.
NOTE:Front and/or side air bags will not deploy in all collisions.
This does not mean something is wrong with the air bag
system.
If you do have a collision which deploys the air bags, any
or all of the following may occur:
The air bag material may sometimes cause abrasions
and/or skin reddening to the occupants as the air bags
deploy and unfold. The abrasions are similar to friction
rope burns or those you might get sliding along a carpet
or gymnasium floor. They are not caused by contact
with chemicals. They are not permanent and normally
heal quickly. However, if you haven’t healed signifi -
cantly within a few days, or if you have any blistering,
see your doctor immediately. 
As the air bags deflate, you may see some smoke-like
particles. The particles are a normal by-product of the
process that generates the non-toxic gas used for air
bag inflation. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or eye irrita -
tion, rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation continues,
see your doctor. If these particles settle on your
clothing, follow the garment manufacturer’s instruc -
tions for cleaning.
Do not drive your vehicle after the air bags have deployed.
If you are involved in another collision, the air bags will not
be in place to protect you.
NOTE:
 Air bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
 After any collision, the vehicle should be taken to an
authorized dealer immediately.
WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags, seat
belt pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant Restraint
Controller System serviced as well.
6

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218SAFETY
(Continued)
Enhanced Accident Response System
In the event of an impact, if the communication network
remains intact, and the power remains intact, depending
on the nature of the event, the Occupant Restraint
Controller (ORC) will determine whether to have the
Enhanced Accident Response System perform the
following functions:
Cut off fuel to the engine (if equipped).
 Cut off battery power to the electric motor (if equipped).
 Flash hazard lights as long as the battery has power.
 Turn on the interior lights, which remain on as long as
the battery has power or for 15 minutes from the inter -
vention of the Enhanced Accident Response System.
 Unlock the power door locks.
Your vehicle may also be designed to perform any of these
other functions in response to the Enhanced Accident
Response System:
 Turn off the Fuel Filter Heater, Turn off the HVAC Blower
Motor, Close the HVAC Circulation Door 
Cut off battery power to the:
 Engine
 Electric Motor (if equipped)
 Electric power steering
 Brake booster
 Electric park brake
 Automatic transmission gear selector
 Horn
 Front wiper
 Headlight washer pump (if equipped)
NOTE:After an accident, remember to cycle the ignition to the
STOP (OFF/LOCK) position and remove the key from the
ignition switch to avoid draining the battery. Carefully
check the vehicle for fuel leaks in the engine compartment
and on the ground near the engine compartment and fuel
tank before resetting the system and starting the engine.
If there are no fuel leaks or damage to the vehicle elec -
trical devices (e.g. headlights) after an accident, reset the
system by following the procedure described below. If you
have any doubt, contact an authorized dealer.
Enhanced Accident Response System
Reset Procedure
If applicable, refer to the “Hybrid Supplement” for
additional information.
In order to reset the Enhanced Accident Response System
functions after an event, the ignition switch must be
changed from ignition START or ON/RUN to ignition OFF.
Carefully check the vehicle for fuel leaks in the engine
compartment and on the ground near the engine
compartment and fuel tank before resetting the system
and starting the engine.
After an accident, if the vehicle will not start after
performing the reset procedure, the vehicle must be
towed to an authorized dealer to be inspected and to have
the Enhanced Accident Response System reset.
Maintaining Your Air Bag System
WARNING!
 Modifications to any part of the air bag system could
cause it to fail when you need it. You could be injured
if the air bag system is not there to protect you. Do
not modify the components or wiring, including
adding any kind of badges or stickers to the steering
wheel hub trim cover or the upper passenger side of
the instrument panel. Do not modify the front fascia/
bumper, vehicle body structure, or add aftermarket
side steps or running boards.

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236
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located in the
lower center area of the instrument panel.

Hazard Warning Flashers Button

Push the button to turn on the Hazard Warning Flashers.
When the button is activated, all directional turn signals
will flash on and off to warn oncoming traffic of an
emergency. Push the button a second time to turn off the
Hazard Warning Flashers.
This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it only when your
vehicle is disabled or signaling a safety hazard warning for
other motorists.When you must leave the vehicle to seek assistance, the
Hazard Warning Flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE:With extended use, the Hazard Warning Flashers may
wear down your battery.
SOS AND ASSIST MIRROR — IF EQUIPPED

SOS And ASSIST Mirror

If equipped, the rearview mirror contains an SOS and
ASSIST button.
NOTE:

Your vehicle may be transmitting data as authorized by
the subscriber Úpage 312.
 The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network, which comes as a built in function.
Other Uconnect services will only be operable if your
SiriusXM Guardian™ service is active and you are
connected to an operable LTE (voice/data) or 4G (data)
network.
1 — SOS Button
2 — ASSIST Button
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.

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IN CASE OF EMERGENCY237
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to a SOS operator. To cancel the SOS Call connection,
push the SOS call button on the Rearview Mirror or press
the cancellation button on the Device Screen. Termination
of the SOS Call will turn off the green LED light on the
Rearview Mirror.
2. The LED light located between the SOS and ASSIST
buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system may transmit
the following important vehicle information to a SOS
operator:
 Indication that the occupant placed a SOS Call
 The vehicle brand
 The last known GPS coordinates of the vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if
additional assistance is needed.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
 Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional assis -
tance is needed. Once the SOS operator opens a
voice connection with the vehicle’s SOS Call
system, the operator should be able to speak with
you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected with the
SOS operator until the SOS operator terminates
the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
 Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
 The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
 Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
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238IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
 The Rearview Mirror light located between the SOS and
ASSIST buttons will continuously be illuminated red.
 The Device Screen will display the following message
“Vehicle device requires service. Please contact an
authorized dealer.”
 An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact an authorized dealer.” Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:

The ignition is in the OFF position
 The vehicle’s electrical systems are not intact
 The SOS Call system software and/or hardware are
damaged during a crash
 The vehicle battery loses power or becomes discon -
nected during a vehicle crash
 LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed
 Equipment malfunction at the SOS operator facility
 Operator error by the SOS operator
 LTE (voice/data) or 4G (data) network congestion
 Weather
 Buildings, structures, geographic terrain, or tunnelsNOTE:
Your vehicle may be transmitting data as authorized by
the subscriber.
 Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. Please refer to your provided
radio supplement for complete information.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button and you will be
connected to a representative for assistance. Road -
side Assistance will know what vehicle is being driven
and its location. Additional fees may apply for roadside
assistance.
 SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
WARNING!
Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview Mirror
light is illuminated, have an authorized dealer
service the SOS Call system immediately.
 The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.

23_RUP_OM_EN_USC_t.book Page 238

IN CASE OF EMERGENCY239
Vehicle Customer Care – Total support for all other
vehicle issues.
 Uconnect Customer Care – Total support for Radio,
Phone and NAV issues.
JACKING AND TIRE CHANGING —
IF EQUIPPED
Use this QR code to access your digital
experience.
PREPARATIONS FOR JACKING

1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas.
2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake.
4. Place the gear selector into PARK (P).
5. Place the ignition in OFF mode.
6. Block both the front and rear of the wheel diagonally
opposite the jacking position. For example, if the
driver’s front wheel is being changed, block the
passenger’s rear wheel.
Wheel Blocked Example

NOTE:
Passengers should not remain in the vehicle when the
vehicle is being lifted or raised.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
WARNING!
 Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
 Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center
where it can be raised on a lift.
 The jack is designed to be used as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or slip -
pery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid being hit when operating the jack or
changing the wheel.
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