Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
8 Keys, Doors, and Windows
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. SeeOnStar Overview
0 264.
Remote Keyless Entry (RKE)
System
See Radio Frequency Statement 0260.
If there is a decrease in the Remote Keyless
Entry (RKE) operating range:
.Check the distance. The transmitter may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the transmitter's battery. See
“Battery Replacement” later in this
section.
.If the transmitter is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Keyless Entry (RKE)
System Operation
If equipped, the RKE transmitter functions
work up to 60 m (197 ft) away from the
vehicle. Other conditions can affect the performance
of the transmitter. See
Remote Keyless Entry
(RKE) System 08.
With Remote Start, Without Similar
Q:Press once to lock all doors. If enabled
through the Driver Information Center (DIC),
the parking lamps flash once to indicate
locking has occurred.
The horn may chirp when
Qis pressed
again within five seconds. To view available
settings from the DIC, press
Uto enter the
feature settings menu.
K: Press to unlock the driver door. IfKis
pressed again within five seconds, all
remaining doors unlock. The interior lamps come on and stay on for
20 seconds or until the ignition is turned on.
If enabled through the DIC, the parking
lamps flash twice to indicate unlocking has
occurred. To view available settings from the
DIC, press
Uto enter the feature
settings menu.
j: Press to unlock only the cargo doors.
/:If equipped, pressQand then press
and hold
/for at least four seconds or
until the turn signal lamps flash to start the
engine from outside the vehicle using the
RKE transmitter. See Remote Vehicle Start
0 10. To view available settings from the
DIC, press
Uto enter the feature
settings menu.
L: Press and release to initiate vehicle
locator. The turn signal lamps flash and the
horn sounds three times.
Press and hold
Lfor more than
two seconds to sound the panic alarm. The
turn signal lamps flash and the horn sounds
repeatedly for 30 seconds. The alarm turns
off when the ignition is turned on or
Lis
pressed again. The ignition must be off for
the panic alarm to work.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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16 Keys, Doors, and Windows
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the RKE transmitter.
.Start the vehicle.
To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
left the vehicle and all doors are closed.
.Always unlock a door with the RKE
transmitter.
Unlocking the driver door with the key will
not disarm the system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed and the horn chirps and the
lights flash three times, the alarm was
activated while the alarm system was
armed.
If the alarm system has been activated, and
allowed to complete an event
(approximately one minute), a message will
appear on the Driver Information Center
(DIC) the next time the vehicle is started.
Theft Alarm Notification
To enable e-mail or text notification, see
“Theft Alarm Notification” in OnStarSecurity
0 265.
Testing the Alarm
To test the alarm:
1. Lower the driver window and open the driver door.
2. Press
Qon the RKE transmitter.
3. Close the door and wait for a few seconds.
4. Reach in through the open window, unlock the door with the manual door
lock, and open the door.
This should set off the alarm.
If the alarm does not sound when it
should but the lamps flash, check to see
if the horn works. The horn fuse may be
blown. To replace the fuse, see Fuses and
Circuit Breakers 0198.
Immobilizer
See Radio Frequency Statement 0260.
Immobilizer Operation
This vehicle is equipped with the
PASS-Key®III+ (Personalized Automotive
Security System) theft-deterrent system.
PASS-Key III+ is a passive theft deterrent
system.
The system is automatically armed when
the key is removed from the ignition.
You do not have to manually arm or disarm
the system.
The security light will come on if there is a
problem with arming or disarming the
theft-deterrent system.
If the engine does not start and the security
light comes on, the key may have a
damaged transponder. Turn the ignition off
and try again.
If the engine still does not start, and the
key appears to be undamaged, try another
ignition key. If the engine still does not
start with the other key, the vehicle needs
service. If the vehicle does start, the first
key may be faulty. See your dealer or a
locksmith who can service the PASS-Key III+
to have a new key made.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Instruments and Controls 67
Steering Wheel Controls
If equipped, some audio controls can be
adjusted at the steering wheel.
w:Press to go to the next favorite radio
station, track on a CD, or folder on an iPod
or USB device.
c/x: Press to go to the previous
favorite radio station, track on a CD,
or folder on an iPod or USB device. Also
press to reject an incoming call or end a
current call. Radio
To select preset or favorite radio stations:
Press and release
worc/xto go to
the next or previous radio station stored as
a preset or favorite.
CD
To select tracks on a CD:
Press and release
worc/xto go to
the next or previous track.
Selecting Tracks on an iPod or USB Device
1. Press and hold
worc/xwhile
listening to a song until the contents of
the current folder appear on the
infotainment display.
2. Press and release
worc/xto
scroll up or down the list, then press and
hold
w, or press¨to play the
highlighted track.
Navigating Folders on an iPod or USB Device
1. Press and hold
worc/xwhile
listening to a song until the contents of
the current folder appear on the
infotainment display.
2. Press and hold
c/xto go back to
the previous folder list. 3. Press and release
worc/xto
scroll up or down the list.
.To select a folder, press and holdw
, or press¨when the folder is
highlighted.
.To go back further in the folder list,
press and hold
c/x.
b/g: Press to silence the vehicle
speakers only. Press again to turn the
sound on.
For vehicles with Bluetooth or OnStar
systems, press and hold for longer than
two seconds to interact with those systems.
See Bluetooth 0107 and
OnStar Overview 0264, if equipped.
SRCE : Press to switch between the radio
and CD, and for equipped vehicles, the front
auxiliary.
¨: Press to go to the next radio station
while in AM, FM, or SiriusXM, if equipped.
If equipped with a CD player or USB port:
Press
¨to go to the next track or chapter
while sourced to the CD.
Press
¨to select a track or a folder when
navigating folders on an iPod or USB device.
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70 Instruments and Controls
Clock
Setting the Time or Date
1. With the radio on, pressHand the HR,
MIN, MM, DD, and YYYY (hour, minute,
month, day, and year) display.
2. Press the softkey under any one of the tabs to be changed. Every time the
softkey is pressed again, the time or the
date if selected, increases by one.
Another way to increase the time or
date is to press
¨SEEK or\FWD
(forward).
3. To decrease, press
©SEEK orsREV.
Turn the
fknob, on the upper right side
of the radio, to adjust the selected
setting.
Changing the Time or Date Default Settings
1. With the radio on, press
Hand then the
softkey under the forward arrow that is
currently displayed on the infotainment
display until the time 12H (hour) and 24H
(hour), and the date MM/DD (month and
day) and DD/MM (day and month) are
displayed.
2. Press the softkey under the desired option. 3. Press
Hagain to apply the selected
default, or let the screen time out.
Power Outlets
Power Outlets 12 Volt Direct Current
The accessory power outlets can be used to
plug in electrical equipment, such as a cell
phone or an MP3 player.
The vehicle may have two accessory power
outlets on the instrument panel.
Remove the cover to access and replace
when not in use.
Certain power accessory plugs may not be
compatible to the accessory power outlet
and could overload vehicle or adapter fuses.
If a problem is experienced, see your dealer.
{Warning
Power is always supplied to the outlets.
Do not leave electrical equipment
plugged in when the vehicle is not in use
because the vehicle could catch fire and
cause injury or death.
Caution
Leaving electrical equipment plugged in
for an extended period of time while the
vehicle is off will drain the battery.
Always unplug electrical equipment when
not in use and do not plug in equipment
that exceeds the maximum 20 amp
rating.
When adding electrical equipment, be sure
to follow the proper installation instructions
included with the equipment. See Add-On
Electrical Equipment 0171.
Caution
Hanging heavy equipment from the
power outlet can cause damage not
covered by the vehicle warranty. The
power outlets are designed for accessory
power plugs only, such as cell phone
charge cords.
Power Outlet 110/120 Volt Alternating
Current
This power outlet can be used to plug in
electrical equipment that uses a maximum
limit of 150 watts.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 97
Infotainment System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Theft-Deterrent Feature . . . . . . . . . . . . . . . . 98
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 101
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 102
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . 103
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 103
Audio Players
Avoiding Untrusted Media Devices . . . . 103
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . 103
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Trademarks and License Agreements
Trademarks and License Agreements . . . 112
Introduction
Infotainment
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some functions when driving.
Many infotainment features are also
available through the instrument cluster and
steering wheel controls. Before driving:
.Become familiar with the operation,
center stack controls, and infotainment
controls.
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command if equipped with Bluetooth
phone capability.
See Defensive Driving 0121.
To play the infotainment system with the
ignition off, see Retained Accessory Power
(RAP) 0133.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise in the
vehicle’s interior. ANC requires the
factory-installed audio system, radio,
speakers, amplifier (if equipped), induction
system, and exhaust system to work
properly. Deactivation is required by your
dealer if related aftermarket equipment is
installed.
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Infotainment System 99
6.f
.Press to set the bass, midrange,
treble, fade, and balance.
.Turn to manually select radio
stations.
7. CAT
.Press to display a list of SXM
categories, if equipped.
8. Auxiliary Input Jack (If Equipped)
.Use to connect external audio
devices.
9. SRCE
.Press to scroll through auxiliary
devices, AM, FM, or SXM if equipped.
10.
\FWD
.Press and hold to fast forward
through a track.
11.
sREV
.Press and hold to go backward fast
through a track.
12.
P
.Press to turn the infotainment
system on or off.
.Turn to adjust the volume. 13.
¨SEEK
.Seeks or scans to the next station.
14.
©SEEK
.Seeks or scans to the previous
station.
15.
H
.Press to set the clock and date.
Operation
Using the Radio
O: Press to turn the system on and off.
Turn clockwise or counterclockwise to
increase or decrease the volume.
4: Press to switch the display between the
radio station frequency and the time. While
the ignition is off, press this button to
display the time. Press to display additional
text information related to the current
FM-RDS station or MP3 song. A choice of
additional information such as Channel,
Song, Artist, and CAT (category) can display.
Continue pressing to highlight the desired
tab, or press the softkey under any one of
the tabs and the information about that tab
displays. Speed Compensated Volume (SCV) :
SCV
automatically adjusts the radio volume to
compensate for road and wind noise as the
vehicle speed changes while driving, so that
the volume level stays consistent.
To activate SCV:
1. Set the radio volume to the desired level.
2. Press the MENU button to display the radio setup menu.
3. Press the softkey under the AUTO VOLUM (automatic volume) tab on the
infotainment display.
4. Press the softkey under the desired SCV setting (OFF, Low, Med, or High) to
select the level of radio volume
compensation. The display times out
after approximately 10 seconds. Each
higher setting allows for more radio
volume compensation at faster vehicle
speeds.
Setting the Tone (Bass/Treble)
To adjust the bass or treble:
1. Press the
fknob until Bass or Treble
displays.
2. To adjust the setting, do one of the following:
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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100 Infotainment System
.Turn thefknob.
.Press¨SEEK, or©SEEK.
EQ : Press this button to choose bass and
treble equalization settings designed for
different types of music. Selecting MANUAL,
or changing bass or treble, returns the EQ to
the manual bass and treble settings.
Unique EQ settings can be saved for each
source.
Adjusting the Speakers (Balance/Fade)
BAL/FADE : To adjust the balance or fade:
1. Press the
fknob until the speaker
control tabs display.
2. Highlight the desired speaker control tab by doing one of the following:
.Press thefknob.
.Press the softkey under the
desired tab.
3. Adjust the setting by doing one of the following:
.Turn thefknob clockwise or
counterclockwise.
.Press¨SEEK or©SEEK.
.Press\FWD orsREV. To quickly adjust all speaker and tone
controls to the middle position, press the
f
knob for more than two seconds.
If the Rear Seat Audio (RSA) is turned on,
the radio disables FADE and mutes the rear
speakers.
Radio Messages
Calibration Error :
The audio system has
been calibrated for the vehicle from the
factory. If Calibration Error displays, it
means that the radio has not been
configured properly for the vehicle and it
must be returned to your dealer for service.
VIN or NO VIN : One of these messages will
display when the TheftLock system has
locked up the radio. Take the vehicle to your
dealer for service.
If any error occurs repeatedly or if an error
cannot be corrected, contact your dealer.
Radio
AM-FM Radio
Radio Data System (RDS)
The radio may have an RDS. The RDS feature
is available for use only on FM stations that
broadcast RDS information. This system
relies upon receiving specific information
from these stations and only works when
the information is available. While the radio
is tuned to an FM-RDS station, the station
name or call letters display. In rare cases, a
radio station could broadcast incorrect
information that causes the radio features
to work improperly. If this happens, contact
the radio station.
Finding a Station
SRCE : Press to switch between FM1, FM2,
AM, and SXM if equipped. The selection
displays.
f: Turn clockwise or counterclockwise to
increase or decrease the station frequency.
©SEEK or¨SEEK : Press©SEEK to go to
the previous or
¨SEEK to go to the next
station and stay there.
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Infotainment System 101
To scan stations, press and hold either
button for two seconds until a beep sounds.
The radio goes to a station, plays for a few
seconds, then goes to the next station. For
AM-FM Radio, the station frequency flashes
while the radio is in the scan mode. Press
either button again to stop scanning.
The radio seeks and scans stations only with
a strong signal that are in the
selected band.
Scan presets within the current selected
band by pressing and holding either SEEK
button for four seconds until a double beep
sounds. The radio goes to a stored preset,
plays for a few seconds if a strong signal is
present, then goes to the next stored preset.
The station frequency flashes while the
radio is in the scan mode.
Storing a Radio Station as a Favorite
You are encouraged to set up radio station
favorites while the vehicle is parked. Tune to
favorite stations using the presets, favorites
button, and steering wheel controls,
if equipped. SeeDefensive Driving 0121.
FAV : If equipped with a FAV button, a
maximum of 36 stations can be programmed
as favorites by using the six softkeys below
the radio station frequency tabs and by using the radio favorites page button (FAV
button). Press FAV to go through up to
six pages of favorites, each having
six favorite stations available per page. Each
page of favorites can contain any
combination of AM and FM stations.
The balance/fade and tone settings that
were previously adjusted are stored with the
favorite stations.
To store a station as a favorite:
1. Tune to the desired radio station.
2. Press FAV to display the page where the station is to be stored.
3. Press and hold one of the six softkeys until a beep sounds. When that softkey
is pressed and released, the station that
was set returns.
4. Repeat the steps for each softkey radio station to be stored as a favorite.
The number of favorites pages can be set up
using the MENU button. To set up the
number of favorites pages: 1. Press MENU to display the radio setup menu.
2. Press the softkey below the FAV 1-6 tab. 3. Select the desired number of favorites
pages by pressing the softkey below the
displayed page numbers.
4. Press FAV, or let the menu time out, to return to the original main radio screen
showing the radio station frequency tabs
and to begin the process of
programming favorites for the chosen
number of numbered pages.
Satellite Radio
SiriusXM, if equipped, is a satellite radio
service based in the United States and
Canada only.
Finding a Category (CAT) Station
CAT : The CAT button is used to find SXM
channels (if equipped) while the radio is in
the SXM mode.
Finding a Channel
BAND or SRCE : Press to switch between
FM1, FM2, AM, and SXM if equipped. The
selection displays.
f: Turn clockwise or counterclockwise to
increase or decrease the station frequency.